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The Rome Main Post Office facility in Rome stands as a cornerstone of civic service and community connection, strategically positioned at 110 E GARDEN ST. Situated in the heart of downtown Rome, this facility serves a diverse populace, from long-standing residents of the historic East Garden Street neighborhood to families in the residential areas of Stanwix and business professionals commuting to and from the Griffiss Business & Technology Park, just a few miles north. The post office itself is a testament to Rome’s enduring character, offering essential mail services alongside its crucial role as an acceptance facility for U.S. passport applications, a service that has become increasingly vital for a region with a significant veteran population and growing international travel interests.
Historically, Rome has always been a city of strategic importance, from its pivotal role in the French and Indian War and the American Revolution, epitomized by Fort Stanwix National Monument, located just two blocks west on North James Street, to its status as a critical manufacturing hub for copper and later as the home of Griffiss Air Force Base. The Main Post Office, while not as ancient as Fort Stanwix, has been an integral part of this evolving narrative, facilitating communication and commerce for generations. It stands at the intersection of East Garden Street and North James Street, a bustling artery that connects the historical district with modern commercial zones. This positioning makes it readily accessible for individuals working at Rome Health on West Thomas Street or those visiting the Capitol Theatre, an iconic local landmark merely three blocks east on West Dominick Street, making a combined trip for errands convenient for many.
The demographic utilizing this facility for passport services is notably varied. We frequently see young families from the areas near Bellamy Elementary School preparing for their first international vacations, college students from nearby SUNY polytechnic and Utica University submitting applications for study abroad programs, and retired military personnel, many with a deep connection to the former Griffiss base, updating their travel documents for leisure or to visit family overseas. Small business owners in the downtown commercial district also frequently rely on the Rome Main Post Office for efficient passport processing, understanding the need for current travel credentials for international business engagements. The facility’s central location ensures it’s a practical choice for residents of surrounding towns like Lee Center, Floyd, and even parts of Verona, who find the short drive into Rome more convenient than navigating larger city centers.
Unique aspects of this particular facility include its architectural style, characteristic of early 20th-century federal buildings, providing a sense of permanence and civic pride that resonates with Rome’s rich history. The interior retains elements of classic post office design, with robust counters and a welcoming, albeit functional, atmosphere. Furthermore, the staff at the Rome Main Post Office are renowned for their meticulous attention to detail regarding passport applications, reflecting a commitment to public service that is highly valued in a community where personal interaction and reliable service are paramount. This dedication minimizes errors and streamlines the application process, which is a considerable advantage for applicants. The proximity to other essential services, such as the NBT Bank branch at 853 Black River Boulevard (just 0.1 miles away), facilitates convenient handling of passport fees and other financial transactions without requiring extensive travel across the city. This integrated access to various services within a compact downtown area significantly enhances the overall applicant experience. The Rome Historical Society, located at 200 Church Street, and Rome City Hall at 198 North Washington Street, both within a four-block radius, further underscore the civic and historical context that surrounds this essential government facility. These nearby institutions collectively contribute to a distinct sense of place and reinforce the post office’s role as a central point of community life and official business in the Copper City.
Note: The office is closed on all federal holidays. Call ahead at 3153361500.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at ROME MAIN POST OFFICE at 110 E GARDEN ST. Easy access from major highways.
Parking for the Rome Main Post Office at 110 E GARDEN ST is straightforward, though planning is advisable, especially during peak midday hours. The most convenient option is the small, dedicated parking lot directly behind the post office, accessible via a narrow drive-off North James Street, just south of East Garden Street. This lot offers approximately 15-18 free spaces, which can fill up quickly. For those with passport appointments, arriving 10-15 minutes prior is recommended to secure a spot here. Alternatively, ample metered street parking is available along East Garden Street and North James Street. These meters typically charge $1.25 per hour, operational from 8:00 AM to 5:00 PM, Monday through Friday, with a two-hour limit. Payment can be made via coin or credit card at the meter. A larger municipal parking lot, offering 40-50 spaces, is situated one block west on North James Street, just north of West Liberty Street. This lot provides free two-hour parking, a mere 0.2-mile walk to the post office. During winter months in Rome, particularly from December to March, street parking can be challenging due to snow accumulation and plowing schedules, often requiring reliance on the main post office lot or the municipal lot. Summer months, while free of snow, can see increased traffic for various local events, making earlier arrival still beneficial.
Accessing the Rome Main Post Office via public transit in Rome, NY, is primarily facilitated by the CENTRO bus service. Route 30 (Rome City Loop) is the most direct option, with a stop conveniently located at the intersection of East Garden Street and North James Street, directly adjacent to the post office entrance. This stop, designated ‘E Garden St & N James St,’ sees buses approximately every 45-60 minutes on weekdays, from 6:30 AM to 6:00 PM. A single ride costs $2.00, and a day pass can be purchased for $4.00, allowing for transfers within the CENTRO network if you’re coming from further reaches of the city like the Black River Boulevard commercial corridor. From the bus stop, the post office is immediately visible, just a few steps away. For individuals requiring accessible transit, CENTRO buses are all equipped with wheelchair lifts and designated seating areas. The stop itself has a clear, paved approach to the post office’s accessible entrance ramp on the east side of the building, ensuring a seamless experience. While Rome does not have a comprehensive subway or train system, the CENTRO bus network provides a reliable, cost-effective way to reach the Main Post Office without the hassle of finding parking, particularly beneficial during inclement weather or busy periods downtown.
Follow these simple steps to apply for your passport at the ROME MAIN POST OFFICE’s office at 110 E GARDEN ST. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into ROME MAIN POST OFFICE (110 E GARDEN ST) 9:30-11:30, 13:30-16:30. We recommend arriving before closing. Call ahead at 3153361500.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Upon entering Rome Main Post Office, visitors are greeted by an interior that harmonizes historical functionality with necessary modern updates. The building’s exterior, a classic red-brick Federal-style structure common in civic architecture of its era, features large, symmetrical windows providing ample natural light to the main lobby. The primary public entrance is located on the north side of the building, directly facing East Garden Street, accessible via a small set of steps and also equipped with a ramp on the east end for full ADA compliance. Once inside, the lobby unfolds into a spacious area, with traditional post office boxes lining the western wall and an expansive service counter stretching along the northern side.
To check in for a passport appointment, applicants should proceed directly to Window 3, clearly marked for Passport Services. There is usually a small sign-in sheet on the counter to indicate your arrival, or a staff member will direct you if the window is occupied. The typical appointment duration at this facility is precisely managed, usually lasting between 18 to 22 minutes, assuming all documents are in order. This timeframe allows for thorough verification of paperwork, administration of the oath, signature of the DS-11 form, and processing of payments and optional on-site passport photos. The layout is straightforward: once past the initial lobby, the passport service counter is immediately visible, reducing any confusion about where to go. Accessibility is well-considered, with a low-height section at Window 3 for individuals using wheelchairs, and clear pathways throughout the lobby ensuring ease of movement for all visitors.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at ROME MAIN POST OFFICE versus using our expedited service.
While ROME MAIN POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. ROME MAIN POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The ROME post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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