Rochester Main Post Office Passport Services

Most adult passport renewals (Form DS-82) are processed by mail directly to the U.S. Department of State, not in person at the Rochester Main Post Office. You can certainly pick up the DS-82 renewal form at the counter, or download it from the State Department website, and the staff at 511 Olde Towne Road can answer general questions about the process. However, the physical submission and review of a renewal application for an adult passport must be done by you via mail if you meet the eligibility criteria (e.g., your most recent passport was issued within the last 15 years, you were at least 16 when it was issued, and it is undamaged). If your circumstances don’t meet these requirements, or you are applying for a minor, you would need to apply in person with a DS-11 form, for which this facility is fully equipped.

After submitting your application at the Rochester Main Post Office, you will receive a tracking number from the U.S. Department of State via mail or email, typically within 7-10 business days. The most reliable way to monitor your application’s status is through the official State Department website, passportstatus.state.gov, by entering your last name, date of birth, and the last four digits of your Social Security number. The staff at our 511 Olde Towne Road location cannot provide real-time updates on your application’s processing status, as all inquiries are handled centrally by the State Department. However, if you chose to have your new passport mailed back via USPS Priority Mail Express, you can also track that specific shipment using the tracking number provided at the time of your application.

Yes, the Rochester Main Post Office at 511 Olde Towne Road does offer convenient, on-site passport photo services. This is a significant advantage for applicants, as it ensures your photos meet all strict federal requirements for size, background, and head positioning, helping to avoid potential application delays. The fee for a set of two passport-compliant photos is $15.00, payable at the time of service. You can have your photos taken either before your scheduled passport appointment or as part of the overall application process at the passport service window. This eliminates the need for an extra stop at a separate photography studio, streamlining your visit and ensuring everything is in order before your documents are sealed.

Yes, appointments are highly recommended for all passport applications involving minors at the Rochester Main Post Office. For children under 16, both parents or legal guardians must appear in person with the minor, along with their valid government-issued IDs, proof of parental relationship (e.g., birth certificate), and the child’s proof of U.S. citizenship. If one parent cannot be present, a notarized Form DS-3053 (Statement of Consent) from the absent parent is required, along with a copy of their ID. For minors aged 16 or 17, only one parent or legal guardian is required to appear with the minor and their ID. Ensuring all parties and documents are present at your scheduled time at 511 Olde Towne Road will guarantee a smooth processing experience.

When applying for a passport at the Rochester Main Post Office, two separate payments are typically required. The first payment, for the passport application fee itself, must be made directly to the U.S. Department of State. This payment can only be made by check or money order. Cash and credit/debit cards are not accepted for this portion. The second payment is the $35 execution fee, which is collected by the USPS for processing your application. This fee, payable at the 511 Olde Towne Road location, can be made using a wider range of methods, including credit/debit card, check, or money order payable to ‘USPS.’ We strongly advise having both forms of payment ready to ensure a seamless and efficient transaction during your appointment.

The passport office is located at 511 OLDE TOWNE ROAD, ROCHESTER, MI 48308. Get directions

Hours are . Call ahead at 2486011011.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “ROCHESTER MAIN POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Rochester Main Post Office is designed for convenience, though strategic planning can enhance your experience, especially during peak hours. A dedicated 25-space customer parking lot is situated immediately adjacent to the building, accessible directly from Olde Towne Road. These spots are often in high demand, particularly between 10:00 AM and 2:00 PM on weekdays. For overflow or if the main lot is full, ample two-hour free street parking is available along Olde Towne Road itself, stretching for two blocks in either direction. An excellent alternative is the municipal lot on Water Street, just two blocks east and one block south of the post office, offering over 100 free spaces. This lot provides a pleasant, short walk through downtown Rochester. During winter months, typically from December to March, snow accumulation can reduce street parking availability; the dedicated lot is usually cleared first. In summer, the direct sunlight can make car interiors quite warm, so consider parking on the shadier north side of Olde Towne Road or utilizing the covered sections of the Water Street lot if available, particularly for appointments after noon.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.