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The Ridgemont Post Office facility in Rochester serves as a critical government service point for residents across the western suburbs of Monroe County, particularly those residing in the Town of Greece, Parma, and Hilton, along with sections of Rochester’s west side. Situated at 2833 Ridge Road West, the facility is strategically positioned within the bustling Northgate Plaza, directly at the intersection of Ridge Road West and Fetzner Road, a significant commercial artery. This location is easily accessible for commuters navigating one of Rochester’s busiest suburban corridors. It’s a primary choice for individuals and families in neighborhoods like Ridgemont, Long Pond, and even further west towards Manitou Beach, seeking passport application services without the need to venture into downtown Rochester. Young families often choose this location for their children’s first passport applications due to its convenient parking and less intimidating atmosphere compared to larger, busier city facilities. Retirees from communities around Long Pond Road and Ling Road appreciate the straightforward access and the generally well-managed queues. Professionals working along the Ridge Road West business corridor, from those at Greece Ridge Mall just 0.7 miles to the east, to employees of local medical offices and retail establishments, find it convenient to schedule appointments during lunch breaks or after work hours.
This specific post office plays a distinct role in the community, providing essential services beyond just mail handling. It’s not merely a transaction point; it embodies a local connection for many who’ve seen the area grow. The building itself, likely constructed in the late 1970s or early 1980s, reflects the functional architecture common to suburban expansion during that era, a period when Greece experienced significant residential and commercial development. Its presence on Ridge Road West underscores the decentralization of services as Rochester’s population expanded outwards. Historically, the Ridge Road corridor was a key transportation route, evolving from a rural path to a vibrant commercial strip. The Ridgemont Post Office’s establishment here was a direct response to the burgeoning needs of a rapidly suburbanizing populace, providing a local anchor for federal services.
Unlike facilities located within the immediate urban core, Ridgemont Post Office primarily serves a commuter and residential demographic. Its proximity to significant landmarks, such as the expansive Greece Ridge Mall and numerous local businesses, including Wegmans and Five Star Bank within 200 yards, positions it as a highly practical destination. The steady flow of traffic on Ridge Road West ensures it remains visible and integral to daily errands. Residents from nearby subdivisions off Long Pond Road or Mitchell Road frequently rely on this facility for package services, P.O. box rentals, and naturally, passport applications. The staff often develops a rapport with regular patrons, contributing to a more personalized experience, which is particularly valued by older residents. Its consistent operation and straightforward service delivery solidify its standing as a trusted resource for a broad cross-section of the western Monroe County community seeking to obtain or renew their official travel documents.
Note: The office is closed on all federal holidays. Call ahead at 5852258774.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at RIDGEMONT POST OFFICE at 2833 RIDGE ROAD WEST. Easy access from major highways.
Parking at the Ridgemont Post Office is notably convenient, offering a stress-free start to your passport application process. A dedicated, free parking lot is situated directly in front of the building, easily accessible via a shared entrance from Ridge Road West, which serves the entire Northgate Plaza. This lot typically provides approximately 35-40 spaces, including several designated for handicap parking, ensuring ample room for most visitors. Given its immediate adjacency, the walking distance from your parked car to the entrance is negligible, often less than 30 seconds. For those arriving during peak hours, such as weekday lunchtimes (11:30 AM – 1:30 PM) or after 3:00 PM, when the lot might be fuller, abundant overflow parking is readily available within the wider Northgate Plaza. You can find numerous additional free spaces in the expansive lots adjacent to Wegmans Pharmacy or Five Star Bank, both less than a 2-minute walk (roughly 0.1 miles) from the post office entrance. During Rochester’s winter months, the lot is regularly plowed, though patches of ice can form, so exercise caution. In summer, the asphalt can absorb significant heat, but the short walk mitigates any discomfort. Aim for mid-morning or mid-afternoon appointments for the easiest parking experience.
Accessing the Ridgemont Post Office via public transit is straightforward, primarily utilizing the Rochester-Genesee Regional Transportation Authority (RTS) bus network. The most direct route is generally RTS Bus Route #20 (West Ridge Road), which operates frequently along Ridge Road West. This route provides connectivity from various points across Rochester and the greater Greece area. The nearest bus stop to the Ridgemont Post Office is conveniently located directly outside the Northgate Plaza entrance on Ridge Road West, near the intersection with Fetzner Road. From this stop, the post office is just a brief, accessible walk of approximately 1-2 minutes, or about 0.05 miles. RTS Route #20 typically runs every 20-30 minutes on weekdays during business hours, with slightly reduced frequency on evenings and weekends. A single ride cash fare costs $1.00, or you can purchase an RTS Connect card for easier travel. Day passes are available for $3.00, offering unlimited rides. All RTS buses are equipped with wheelchair ramps and accessible seating, ensuring a fully inclusive transit option for all passport applicants visiting Ridgemont Post Office.
Follow these simple steps to apply for your passport at the RIDGEMONT POST OFFICE’s office at 2833 RIDGE ROAD WEST. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into RIDGEMONT POST OFFICE (2833 RIDGE ROAD WEST) 9:00-14:00. We recommend arriving before closing. Call ahead at 5852258774.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
At Ridgemont Post Office, the experience for passport applicants is typically streamlined and professional. The facility is housed in a single-story brick structure, characterized by a utilitarian yet welcoming design typical of suburban post offices from the late 20th century. The main entrance is situated on the north facade, directly facing the primary parking lot off Ridge Road West. This entrance features an accessible ramp and often automatic doors, ensuring ease of access for all visitors, including those with strollers or mobility devices.
Upon entering, you’ll find a clear, open lobby area. Passport services are usually conducted at one of the first two service windows, often designated with clear signage indicating “Passport Services.” To check in for an appointment, approach the main service counter and inform a clerk of your scheduled time. The staff are adept at handling the necessary paperwork and processing procedures efficiently. A typical passport application appointment, assuming all documents are in order, generally takes between 18 to 22 minutes. The layout within the facility is straightforward, with a line queue leading to the service windows, and a separate area for P.O. boxes usually located along a side wall. The entire facility adheres to ADA compliance, with wide aisles and an accessible counter for those in wheelchairs. Expect a clean, functional environment focused on expeditious service.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at RIDGEMONT POST OFFICE versus using our expedited service.
While RIDGEMONT POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. RIDGEMONT POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The ROCHESTER post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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