Panorama Branch Post Office Passport Services

When applying for a passport for a minor (under age 16) at the Panorama Branch Post Office, both parents or legal guardians must generally appear in person with the child. You’ll need to present proof of your parental relationship (such as the child’s birth certificate), your valid government-issued identification, and a consent form (DS-3053) if one parent cannot be present. It’s crucial to bring the child’s original birth certificate and a photocopy for submission. The acceptance agents here are experienced in handling these specific requirements and can guide you through the necessary steps to ensure a smooth application process for your child’s first passport.

At Panorama Branch Post Office, understanding the distinction between routine and expedited processing is vital for planning your travel. Routine processing, the standard service, typically takes several weeks for your passport to be delivered. If you have immediate travel plans or a looming deadline, expedited processing significantly reduces this timeframe for an additional fee. This service ensures your application is fast-tracked through the State Department. While routine processing currently averages 7-9 weeks, expedited service can bring that down to 2-3 weeks, as of late 2024. Remember, the $35 acceptance fee paid at this facility is separate from the State Department’s application and expedite fees.

When you visit the Panorama Branch Post Office for passport services, you’ll encounter two distinct fees. The first is the passport application fee, which goes directly to the U.S. Department of State. For this fee, you *must* pay by check or money order. Credit cards or cash are not accepted for this portion. The second fee is the $35 acceptance facility fee, payable to the Panorama Branch Post Office. For this particular fee, you can conveniently pay with a credit card, debit card, check, or money order. It’s always a good practice to bring both a personal check and a credit card to ensure you’re prepared for all payment requirements.

To ensure a successful passport application at the Panorama Branch Post Office, you’ll need to gather several key documents. Crucially, bring your original proof of U.S. citizenship, which could be an original birth certificate, a previous undamaged passport, or a naturalization certificate. You’ll also need a valid government-issued identification, such as your current driver’s license, along with a front and back photocopy of it. If you’ve already completed the DS-11 form, bring it filled out but *unsigned*, as you must sign it in front of the acceptance agent. While the Panorama office offers photo services, if you bring your own, ensure they meet all official passport photo requirements (2×2 inches, color, plain white background, taken within the last six months, etc.).

While the Panorama Branch Post Office welcomes all postal customers, passport services are strictly by appointment only. To ensure every applicant receives dedicated time and attention for their document review and processing, walk-ins for passport applications cannot be accommodated. You must schedule your appointment in advance through the official USPS online scheduling system. Attempting to walk in without a pre-booked slot will result in being turned away, as agents have a full schedule of pre-arranged appointments. Planning ahead and securing your specific time slot ensures a smooth and efficient experience when applying for your passport at this Penfield location.

The passport office is located at 1614 PENFIELD ROAD, ROCHESTER, NY 14625. Get directions

Hours are . Call ahead at 5855869351.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “PANORAMA BRANCH POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Panorama Branch Post Office is straightforward and generally ample, making your visit considerably less stressful compared to many urban facilities. The post office is part of the larger Panorama Plaza complex, and applicants can utilize the expansive, free surface parking lot directly adjacent to the building. There are approximately 45-50 designated spaces specifically for post office patrons, with overflow parking readily available throughout the broader plaza lot, particularly convenient during non-peak hours. The primary access points to the parking lot are from Penfield Road, with an additional entrance off Panorama Trail, providing multiple easy routes. The post office building is situated at the eastern end of the Panorama Plaza, so aiming for parking spots closest to that section is advisable. For those with a scheduled appointment, arriving 10-15 minutes early is a sound strategy to secure a preferred spot and ensure a calm start to your process. During peak winter months, especially after a snowfall, the plaza management typically ensures timely snow removal, but slick conditions can still occur, so exercise caution. Conversely, in the summer, the unshaded lot can become quite warm, so consider arriving hydrated. This accessible and free parking arrangement, just steps from the main entrance, is a significant convenience for passport applicants.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.