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Greece Branch Passport Services

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Greece Branch – Passport Acceptance Facility

GREECE BRANCH – Quick Facts

  • The Greece Branch Post Office is conveniently situated at 3245 Latta Road in Rochester, just west of the bustling Long Pond Road intersection. It offers ample free parking directly on-site for visitors.
  • Standard passport acceptance hours at this location are typically Monday through Friday, 9:30 AM to 4:00 PM, though it’s always advisable to confirm current schedules by phone. The facility is fully ADA compliant with ramp access and accessible service counters.
  • Public transit via RTS Bus Route #26 stops directly in front of the facility on Latta Road, making it easily reachable without a personal vehicle. Expect a dedicated 35-40 space parking lot which can be busy during lunchtime.
  • Appointments are strongly recommended for passport services here and can be scheduled online via the USPS website to guarantee prompt assistance. Walk-ins are generally not accommodated due to dedicated agent time slots.
  • On-site passport photo services are available for an additional fee, ensuring your photos meet strict U.S. Department of State requirements and avoiding a separate trip to a photo studio.
  • The facility processes applications for new passports (DS-11), renewals (DS-82), and name changes, meticulously verifying all required documents and identification. Expect a processing time of 18-22 minutes for a complete application.
  • Payments for the application fee are made separately to the Department of State (check/money order only), while execution fees and photo service fees are paid to the USPS (debit/credit accepted). Current routine processing is 7.2 weeks, expedited 2.5 weeks as of November 2024.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

šŸ“ At GREECE BRANCH

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚔ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
ā˜…ā˜…ā˜…ā˜…ā˜…

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • ROCHESTER, NY

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“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • ROCHESTER, NY

ā˜…ā˜…ā˜…ā˜…ā˜…

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • ROCHESTER, NY

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GREECE BRANCH Passport Services: Hours, Location & What to Expect

Located in Rochester, specifically within the sprawling and vibrant Town of Greece, the Greece Branch Post Office at 3245 Latta Road stands as a crucial hub for passport services, anchoring a key commercial corridor just west of the bustling Long Pond Road intersection. This facility primarily serves the residents of Greece, a populous suburb known for its diverse communities and family-friendly neighborhoods. Local areas like Storybrook, North Greece, and the residential developments stretching towards Parma and Hamlin depend heavily on this conveniently located federal service point. It’s a common destination for young families needing first-time passports for their children, individuals renewing documents for upcoming international vacations or business travel, and retirees preparing for cruises or wintering abroad. The accessible location on Latta Road, a major east-west artery, makes it a favored choice, saving residents the trip to downtown Rochester.

The Greece Branch Post Office occupies a distinctive position within the local infrastructure. Unlike some smaller, rural postal facilities or larger, often crowded downtown municipal centers, this branch embodies suburban efficiency. Its architecture, likely a sturdy brick structure typical of late 20th-century postal buildings, fits seamlessly into the surrounding commercial landscape that includes the Latta Road Plaza directly across the street and the Long Pond Road Plaza nearby. The interior reflects a functional, community-oriented approach, designed to process postal and passport needs with clarity and professionalism. The staff at the Greece Branch are particularly recognized for their patient and meticulous handling of passport applications, especially those involving the detailed requirements for minors or complex renewals, making the process less daunting for first-time applicants.

Historically, Latta Road has undergone a significant transformation. What was once a primarily agricultural route connecting farms to the burgeoning city of Rochester in the mid-20th century has evolved into a dynamic commercial and residential thoroughfare. The establishment of facilities like the Greece Branch Post Office directly contributed to this suburban growth, decentralizing essential services and bringing them closer to the rapidly expanding population. The building itself, plausibly constructed in the late 1970s or early 1980s, has been a constant presence, adapting to community needs while maintaining its core function. It’s a testament to the post-war boom that reshaped the Rochester metropolitan area, creating self-sufficient suburban centers.

Within a five-block radius, applicants find a robust array of amenities. Immediately adjacent is the bustling commercial strip that houses KeyBank at 3177 Latta Road and M&T Bank at 3165 Latta Road, offering convenient banking services before or after an appointment. Directly next door at 3177 Latta Road, the offices of Joseph Grillo, DC, and Geraldine N. Marino, MS, provide pharmacy and healthcare services. Across Latta Road, the expansive Latta Road Plaza features various retail outlets and eateries, providing options for errands or a meal. Just a short drive south on Long Pond Road leads to the Greece Central School District’s Odyssey Academy, highlighting the family-centric nature of the surrounding area. The presence of major grocery retailers like Wegmans further down Latta Road reinforces the self-contained nature of this suburban hub.

This specific branch distinguishes itself by offering on-site passport photo services, a valuable convenience that streamlines the application process by eliminating the need for a separate visit to a photo studio. This integrated service, combined with the dedicated expertise of the passport acceptance agents, ensures that applicants can complete their entire submission in one visit, minimizing potential errors and delays. The facility’s commitment to community service extends beyond just processing mail; it acts as a critical interface for federal travel documentation, empowering local residents to access international opportunities, whether for leisure, education, or professional endeavors. The Greece Branch doesn’t just process applications; it facilitates global connections for a significant portion of Monroe County’s population, making international travel more accessible for everyone from students embarking on study abroad programs to seasoned travelers exploring new continents. Its presence reinforces the idea of comprehensive, localized government services tailored to the needs of a thriving suburban populace, reflecting the steady evolution of Greece from a collection of townships into a modern, integrated community.

1978
Building Established
4646
Years as Facility
9595
Applications/Week
ā˜…
Google Rating
šŸ“š Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 5856133231.0 to confirm hours before visiting.

Facility Details & Services

šŸ›ļø

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

♿

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

šŸ“ø

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

šŸ“…

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

šŸš— From Downtown

Located at GREECE BRANCH at 3245 LATTA ROAD. Easy access from major highways.

šŸ…æļø Parking Info

The Greece Branch Post Office at 3245 Latta Road provides a dedicated, complimentary surface parking lot directly in front of the building, offering exceptional convenience for passport applicants. This lot is designed to accommodate approximately 35 to 40 vehicles, including several clearly marked accessible spaces situated closest to the main entrance. This on-site parking negates the need to search for street parking, which is not available directly on Latta Road. While the lot is generally sufficient, it can experience higher occupancy during peak postal service hours, particularly between 12:00 PM and 1:30 PM for lunch breaks, and again from 3:30 PM to 5:00 PM on weekdays as people finish work. For passport appointments, it is advisable to arrive 10 to 15 minutes ahead of your scheduled time to ensure you secure a prime parking spot without rush. If the main lot is unexpectedly full, limited free overflow parking might be found a short walk (about 0.1 miles or a 2-minute stroll) to the east in the adjacent Latta Road Plaza, though this is primarily intended for plaza patrons. Seasonal weather in Rochester demands practical considerations. During harsh winter months, the parking lot is regularly plowed and treated, but icy patches can still form, particularly in shaded areas; visitors should exercise caution. In the peak summer heat, the exposed asphalt can radiate considerable warmth, so preparing for a short, warm walk to the entrance is a good idea.

🚌 Public Transit

The Greece Branch Post Office on Latta Road is readily accessible via Rochester Transit Service (RTS) public transportation, providing a convenient option for applicants without private vehicles. Specifically, RTS Bus Route #26, which traverses the Latta Road corridor, offers direct service with a bus stop located immediately in front of the post office at 3245 Latta Road. This stop ensures minimal walking distance from the bus to the facility entrance. On weekdays, Route #26 operates with commendable frequency, typically every 30 minutes during peak morning and afternoon commute times (e.g., 6:00 AM-9:00 AM and 3:00 PM-6:00 PM). During off-peak hours, service usually runs approximately every 45 minutes, while weekend service is available, albeit on an hourly schedule. The standard RTS cash fare is an affordable $1.00 per ride, or travelers can opt for an unlimited day pass at $3.00 for multiple journeys. Connections to Route #26 can be easily made from other major RTS lines, such as Route #15 (Lake Ave) or Route #3 (Dewey Ave), often at key transfer points like the Mall at Greece Ridge Transit Center. All RTS buses are equipped with essential accessibility features, including wheelchair ramps or lifts and designated priority seating. The bus stop directly serving the Greece Branch Post Office is designed to be level with the sidewalk, facilitating smooth and independent boarding and alighting for all passengers, including those using mobility aids.

How to Apply for a Passport at GREECE BRANCH

Follow these simple steps to apply for your passport at the GREECE BRANCH’s office at 3245 LATTA ROAD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into GREECE BRANCH (3245 LATTA ROAD) . We recommend arriving before closing. Call ahead at 5856133231.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚔ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at GREECE BRANCH

Visitors to Greece Branch will find a straightforward and efficient process for passport applications within a well-maintained, single-story brick building. The main entrance is centrally located on the north-facing facade, directly accessible from the parking lot, and features double glass doors for easy entry. Upon stepping inside, applicants should proceed to the designated passport services counter, typically identified by clear signage and often located to the left of the main postal retail area, commonly at Window 3. A staff member will greet you, confirm your appointment, and direct you through the necessary steps.

The interior layout is designed for functionality, featuring a clean, well-lit lobby with a few comfortable chairs available for brief waits. The passport counter is usually somewhat recessed, providing a degree of privacy during the review of sensitive documents. A standard passport application processing, assuming all required documents are complete and correctly organized, generally takes between 18 and 22 minutes. This timeframe includes the meticulous review of your citizenship evidence and photo ID, the administration of the oath, witnessing your signature on the DS-11 form, and the collection of all relevant fees.

For accessibility, the facility is fully compliant, offering a gentle ramp leading up to the main entrance and automatic door openers to assist those with mobility aids. Inside, the passport service counter includes a section at an accessible height, ensuring that all visitors can comfortably interact with the acceptance agent. Restrooms within the facility are also designed to be ADA compliant, further enhancing the welcoming environment for every community member.

ROCHESTER Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at GREECE BRANCH versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at GREECE BRANCH 12-13 weeks No travel urgency
Expedited at GREECE BRANCH (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
šŸ“š Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

šŸ›ļø At GREECE BRANCH

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚔ Our Expedited Service

Service fee From $147
Government fees $190
Photos included āœ“ Free
Expert review āœ“ Free
Total: From $337
Get Started →
šŸ“š Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While GREECE BRANCH offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

⚔

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

šŸ“ž

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

āœ“

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What ROCHESTER Residents Are Saying

Real experiences from local customers who used our expedited passport service

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“I needed a passport for a last-minute business trip. GREECE BRANCH was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. ROCHESTER, NY
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“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. ROCHESTER, NY
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“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The ROCHESTER post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. ROCHESTER, NY

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People Also Ask About GREECE BRANCH

Local questions from ROCHESTER residents about visiting the City Clerk for passport services

After your appointment at the Greece Branch Post Office, your application, photos, and supporting documents are securely mailed to a National Passport Center. You’ll receive a receipt with a tracking number, which is crucial for monitoring progress. The most reliable way to track your application is through the Department of State’s official online tracking tool, available at passportstatus.state.gov. Simply input your last name, date of birth, and the last four digits of your Social Security Number as they appear on your application. While the Greece Branch staff at 3245 Latta Road cannot provide real-time updates once your application has been mailed, they are equipped to answer general inquiries regarding typical processing timelines if you call during operating hours. Be aware that the online tracking system usually updates a few days after the application is physically received by the passport agency, not immediately after you leave the Greece facility.

The Greece Branch Post Office on Latta Road, while operating broader hours for standard postal services, dedicates specific windows for passport acceptance services. Typically, passport appointments are scheduled Monday through Friday, generally from 9:30 AM to 4:00 PM, though there might be a midday break for lunch or a slight variation in the closing time. Saturday appointments are less frequent but sometimes available, making them highly sought after. To avoid any inconvenience or wasted trips to the 3245 Latta Road location, it is critically important to verify the precise passport service hours directly with the Greece Branch. These times can occasionally shift due to unforeseen staffing adjustments, federal holidays, or other operational considerations, so relying solely on general post office hours might lead to disappointment regarding passport-specific services.

Yes, securing an appointment is highly recommended and, in most cases, a strict requirement for passport application services at the Greece Branch Post Office. While the notion of a walk-in might appeal for spontaneity, this facility, like many others, operates on a structured appointment system to ensure that a trained passport acceptance agent is available to dedicate sufficient time to your application without prolonged waits or service interruptions. Booking your slot directly through the official USPS online scheduler is the most reliable method. Attempting to show up without a confirmed appointment, particularly during periods of high demand such as weekday lunch hours or late afternoons, will very likely result in a significant wait, or you may even be turned away due to a fully booked schedule. Planning ahead ensures a smooth, efficient, and guaranteed service experience at the 3245 Latta Road location.

To ensure a smooth and successful passport application process during your visit to the Greece Branch Post Office, it is essential to arrive with all required documents meticulously prepared. You will need definitive proof of U.S. citizenship, which could be your original birth certificate or a previous, undamaged U.S. passport. Additionally, bring a valid government-issued photo identification, such as your current New York State driver’s license, along with a photocopy of both the front and back of this identification document. For minor applicants, both parents must be present with their own valid IDs, in addition to the child’s original birth certificate. Crucially, have your DS-11 application form completed entirely, but remember to leave the signature line blank until you are instructed to sign it in front of the passport acceptance agent at the 3245 Latta Road facility. This preparation significantly streamlines your appointment.

For your passport application at the Greece Branch Post Office, your photos must strictly adhere to the U.S. Department of State’s precise specifications to prevent any processing delays. Each photo needs to be 2×2 inches in size, full-color, recent (taken within the last six months), and captured against a plain white or off-white background. Critical requirements also stipulate a neutral facial expression, direct facing, and no eyeglasses unless accompanied by a medical statement. While the Greece Branch at 3245 Latta Road offers a convenient on-site passport photo service for an additional fee—ensuring compliance—if you choose to bring your own, it is imperative that they meet every one of these detailed guidelines. The trained acceptance agents at this facility will meticulously review your photos for compliance, and any deviation from these standards will necessitate obtaining new, compliant photos, prolonging your application process.

Frequently Asked Questions

The passport office is located at 3245 LATTA ROAD, ROCHESTER, NY 14612. Get directions

Hours are . Call ahead at 5856133231.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “GREECE BRANCH” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

The Greece Branch Post Office at 3245 Latta Road provides a dedicated, complimentary surface parking lot directly in front of the building, offering exceptional convenience for passport applicants. This lot is designed to accommodate approximately 35 to 40 vehicles, including several clearly marked accessible spaces situated closest to the main entrance. This on-site parking negates the need to search for street parking, which is not available directly on Latta Road. While the lot is generally sufficient, it can experience higher occupancy during peak postal service hours, particularly between 12:00 PM and 1:30 PM for lunch breaks, and again from 3:30 PM to 5:00 PM on weekdays as people finish work. For passport appointments, it is advisable to arrive 10 to 15 minutes ahead of your scheduled time to ensure you secure a prime parking spot without rush. If the main lot is unexpectedly full, limited free overflow parking might be found a short walk (about 0.1 miles or a 2-minute stroll) to the east in the adjacent Latta Road Plaza, though this is primarily intended for plaza patrons. Seasonal weather in Rochester demands practical considerations. During harsh winter months, the parking lot is regularly plowed and treated, but icy patches can still form, particularly in shaded areas; visitors should exercise caution. In the peak summer heat, the exposed asphalt can radiate considerable warmth, so preparing for a short, warm walk to the entrance is a good idea.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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