City Of Rochester Passport Services
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City Of Rochester – Passport Acceptance Facility
CITY OF ROCHESTER – Quick Facts
- The City Of Rochester passport facility is located within the historic City Hall at 30 Church Street, easily accessible in the downtown Civic Center District.
- Appointments are strongly recommended and can be scheduled directly with the City Clerk’s office, available weekdays from 9:00 AM to 4:00 PM.
- Convenient parking options include metered street parking on Church Street and the Sister Cities Garage directly across N Fitzhugh Street.
- The facility processes new passport applications (DS-11) for adults and minors, as well as lost or stolen passport replacements.
- Payment for the application fee to the U.S. Department of State must be by check or money order only; a separate execution fee of $35 is paid to the City of Rochester via cash, check, or credit card.
- Passport photos are not taken on-site, so applicants must bring two compliant 2×2 inch color photographs to their appointment.
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CITY OF ROCHESTER Passport Services: Hours, Location & What to Expect
This Rochester passport facility, located within the historic City Hall building at 30 Church Street, stands as a primary resource for residents across Monroe County seeking new U.S. passports or services for minors. Positioned firmly within the Civic Center District of Downtown Rochester, the facility is a cornerstone for international travel documentation. The architectural grandeur of the 1875 City Hall, a Romanesque Revival structure designed by Rochester architect Arthur Warner, offers a distinctive setting for this essential civic function, differentiating it from more utilitarian post office locations. The building itself is a Rochester landmark, facing the David Gantt R-Center and just a short walk from the Genesee Riverway Trail, which traces the city’s vital Genesee River. Its central location makes it particularly accessible to individuals working or residing in the immediate downtown core, including professionals from financial institutions along East Avenue, employees from the public sector within the surrounding government buildings, and residents of nearby urban neighborhoods like Corn Hill, the High Falls District, and the increasingly vibrant Washington Square area. Students from institutions such as the Rochester Institute of Technology (RIT) City Center and the Hochstein School of Music & Dance, located just a few blocks west on N Plymouth Avenue, also frequently utilize this convenient downtown option.
Applications are processed diligently by trained City Clerk staff, ensuring accuracy and adherence to federal guidelines. The facility prioritizes first-time applicants, minors requiring two-parent consent, and those who need to replace lost or stolen passports, as these categories necessitate in-person application submission via a designated acceptance agent. While many suburban residents might opt for facilities closer to their homes in Brighton or Henrietta, the City Of Rochester location often proves advantageous for those commuting into the city or for individuals specifically seeking the robust infrastructure and accessibility of a major municipal center. The proximity to key city offices means that residents often combine their passport application visit with other necessary civic errands, such as obtaining marriage licenses or paying property taxes, streamlining their municipal interactions.
The area surrounding City Hall is a microcosm of Rochester’s rich history and ongoing revitalization. Within a five-block radius, one can easily access the Central Library’s Rundel Building on South Avenue, the Blue Cross Arena at The War Memorial on Exchange Boulevard, and numerous dining options along Main Street. The facility does not typically process passport renewals for eligible adults who can mail in their applications, nor does it handle urgent travel requests that require expedited service directly from a regional passport agency. Instead, its focus remains squarely on meticulous acceptance of DS-11 forms. The operations here reflect Rochester’s commitment to providing efficient and accessible government services, echoing the city’s long-standing tradition of civic engagement and public service dating back to its foundation as a mill town in the early 19th century. This specific location continues to serve as a reliable point of contact for thousands of Rochesterians annually, facilitating their international journeys whether for leisure, business, or family connections abroad. The dedicated staff, familiar with the nuances of passport requirements, are equipped to guide applicants through the often-complex documentation process, ensuring all elements are correct before submission to the U.S. Department of State. This specialized expertise is a hallmark of the service provided here, offering a level of confidence and thoroughness that applicants deeply appreciate when preparing for international travel.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 5854286617.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at CITY OF ROCHESTER at 30 CHURCH STREET. Easy access from major highways.
🅿️ Parking Info
Finding parking for your passport appointment at Rochester City Hall requires a bit of planning due to its downtown location. Metered street parking is available along Church Street and Fitzhugh Street directly adjacent to the building, typically costing $1.50 per hour from 8 AM to 6 PM, Monday through Friday. These spots are highly sought after, especially during peak weekday business hours, so arriving 15-20 minutes prior to your appointment is advisable if you aim for street parking. For a more reliable option, the Sister Cities Garage, accessible from N Fitzhugh Street (entrance at 20 N Fitzhugh Street), is directly across from City Hall. This garage offers hourly rates, usually around $2.00 for the first hour and $1.50 for each subsequent hour, with a daily maximum of approximately $10-$12. Walking from Sister Cities Garage to the City Hall entrance is a direct 0.1-mile, 2-minute flat walk. Another convenient choice is the South Avenue Garage (39 South Ave), approximately 0.3 miles or a 6-minute walk south, offering similar rates. During Rochester’s notoriously harsh winters, utilizing a covered garage like Sister Cities is highly recommended to avoid snow accumulation on your vehicle and icy sidewalks. In summer, the shade provided by the garage can be a welcome relief. Always bring quarters or be prepared to use a parking app for street meters, as credit card options can be unreliable.
🚌 Public Transit
Accessing the City Of Rochester passport facility via public transit is quite convenient, as the downtown area is a central hub for RTS bus services. Numerous routes have stops within a short walking distance of 30 Church Street. Key bus routes like the #1 (North Clinton), #3 (Main Street), #4 (Hudson Avenue), #5 (University Avenue), #15 (Marketplace), and #19 (Lake Avenue) all service stops along Main Street and State Street, both less than 0.3 miles from City Hall. For example, if you take the #3 or #4, disembark at the Main Street & Exchange Boulevard stop. From there, walk north on Exchange Boulevard for two blocks until you reach Church Street, then turn left; City Hall will be immediately on your right. A single ride costs $1.00, or you can purchase a day pass for $3.00, payable with exact cash or an RTS Connect card. Buses typically run every 15-20 minutes during peak weekdays and every 30-40 minutes on evenings and weekends, providing consistent service. The entire RTS system, including most vehicles serving the downtown core, is equipped with ramps and securement areas for wheelchairs and mobility devices, ensuring full accessibility for all passengers. The proximity to the RTS Transit Center, approximately 0.6 miles east on Mortimer Street, also makes it easy to connect from almost any part of the city or surrounding suburbs via a single transfer.
How to Apply for a Passport at CITY OF ROCHESTER
Follow these simple steps to apply for your passport at the CITY OF ROCHESTER’s office at 30 CHURCH STREET. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into CITY OF ROCHESTER (30 CHURCH STREET) 9:30-16:00. We recommend arriving before closing. Call ahead at 5854286617.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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What to Expect at CITY OF ROCHESTER
The City Of Rochester facility provides a straightforward and professional environment for passport applications within the stately City Hall building. Upon arrival at 30 Church Street, applicants should enter through the main west-side entrance facing Fitzhugh Street, which features accessible ramps and automatic doors. Once inside the impressive lobby, proceed to the first floor. The passport acceptance services are managed through the City Clerk’s office, typically located near the main information desk or clearly signposted. Visitors will check in at the reception counter, often Window 3, where a staff member will confirm appointment details and direct them to a waiting area. The interior of City Hall maintains much of its original late 19th-century charm, with high ceilings and classic architectural details, yet it is fully modernized for accessibility, including elevators to all floors if needed, though passport services are conveniently on the ground floor. Appointments at this facility are generally precise, lasting an estimated 18 to 22 minutes for a single application, assuming all documents are prepared in advance. The layout includes several private consultation stations where agents meticulously review application forms, original citizenship evidence, identification, and photographs. The staff are adept at guiding applicants through the final signing of the DS-11 form and collecting the necessary fees. The process is designed to be efficient and respectful of applicants’ time, minimizing unnecessary delays.
ROCHESTER Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CITY OF ROCHESTER versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At CITY OF ROCHESTER
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What ROCHESTER Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CITY OF ROCHESTER was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The ROCHESTER post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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People Also Ask About CITY OF ROCHESTER
Local questions from ROCHESTER residents about visiting the City Clerk for passport services
Frequently Asked Questions
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