Ozaukee County Clerks Office Passport Services

Operating in Port Washington since 1978, the Ozaukee County Clerks Office, located at 121 W. Main Street, is a cornerstone of local government services, including passport application processing. Situated in the heart of downtown, just a block west of the bustling intersection of Main Street and Wisconsin Street, the office primarily serves residents of Port Washington, Grafton, Saukville, and Belgium, providing convenient access to essential federal services. The typical demographic utilizing this facility is quite broad, ranging from young adults preparing for international study abroad programs at Concordia University Wisconsin in Mequon (approximately 20 minutes south) to families planning vacations and older adults with ties to relatives abroad. A unique aspect of this office is its integration within the larger Ozaukee County Courthouse complex, a stately brick building completed in 1937.

The building itself adds a sense of gravitas and historical significance to the process, differentiating it from a typical post office or retail passport acceptance facility. The courthouse sits adjacent to Veteran’s Memorial Park, a quiet green space offering a moment of reflection just steps away. Many applicants combine their visit with a stroll along the scenic Port Washington harborfront, a key feature of the city’s identity and a significant driver of tourism. Historically, Ozaukee County has always maintained a strong connection to its European heritage, with many families tracing their ancestry back to Germany, Luxembourg, and Ireland. This connection often necessitates international travel, leading to a consistently high demand for passport services. The office also serves a significant number of seasonal residents who maintain summer homes along the Lake Michigan shoreline, stretching from Harrington Beach State Park south to the Ozaukee Interurban Trail.

Beyond passport applications, the Clerk’s Office plays a crucial role in administering local elections, issuing marriage licenses, and maintaining county records, making it a vital resource for residents navigating various life events. The staff at the Clerk’s Office pride themselves on providing personalized service and addressing individual applicant needs with patience and expertise. Compared to larger passport agencies in Milwaukee, the Ozaukee County Clerks Office offers a more intimate and less overwhelming experience. The relative proximity to Milwaukee, only a 30-minute drive via I-43, means that residents have options but often choose the convenience and familiarity of their local county office. Furthermore, the office is within walking distance of several key landmarks, including the Port Washington City Hall, St. Mary’s Catholic Church (an impressive example of Romanesque architecture), and the Wisconsin Naval Museum, home to the USS Cobia submarine. This central location makes it easy to combine a passport appointment with other errands or activities in downtown Port Washington. The office’s operating hours are tailored to accommodate working residents, with extended hours available on select days.

The Ozaukee County Clerks Office also handles a significant number of applications related to dual citizenship, reflecting the area’s diverse population. The office actively participates in community events, such as the annual Fish Day festival, providing information and resources on passport services to attendees. This outreach helps to raise awareness and ensure that residents are well-informed about the application process. The office’s commitment to accessibility is evident in its provision of translation services and assistance to applicants with disabilities. Staff members are trained to handle sensitive documents and protect applicant privacy, ensuring a secure and confidential environment. The office also works closely with local travel agencies, such as Lakeshore Travel in Grafton, to provide comprehensive travel planning support to residents.

This collaborative approach benefits both the travel agencies and the applicants, streamlining the passport application process and ensuring that all necessary documents are in order. The Ozaukee County Clerks Office regularly updates its procedures and policies to align with federal regulations and best practices, maintaining a high standard of service. The office also invests in technology to improve efficiency and enhance the applicant experience, such as online appointment scheduling and electronic document management. The office’s longstanding presence in the community and its commitment to customer service have earned it a reputation as a trusted and reliable resource for passport services. The dedicated staff members are passionate about serving their community and helping residents achieve their travel goals. The Ozaukee County Clerks Office is an integral part of the local landscape, playing a vital role in connecting residents to the world. The office is also involved in educating the community about the REAL ID Act and its implications for domestic and international travel.

The staff regularly conduct information sessions and provide guidance on obtaining compliant identification documents. This proactive approach helps residents avoid potential travel disruptions and ensures they are prepared for future changes in travel regulations. The Ozaukee County Clerks Office also collaborates with local schools and organizations to offer passport application workshops to students and young adults planning to study abroad or participate in international exchange programs. These workshops provide valuable information and assistance, making the application process less daunting for first-time applicants. The office is also committed to sustainability and environmental responsibility, implementing measures to reduce its carbon footprint and conserve resources. This includes using recycled paper, promoting energy efficiency, and reducing waste. The Ozaukee County Clerks Office strives to be a responsible and environmentally conscious member of the community. The dedication to efficient, respectful service makes it a valued resource for Ozaukee County residents preparing for international travel.

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Once you arrive at Ozaukee County Clerks Office, you’ll notice the classic architectural details of the 1930s-era courthouse, featuring a brick facade and prominent stone accents. Enter through the main entrance on the south side of the building, facing West Main Street. The double doors lead into a spacious lobby. Immediately upon entering, proceed straight ahead approximately 20 feet to the Clerk’s Office reception desk, located directly across from the entrance. Announce your arrival and provide your name if you have a pre-scheduled appointment. If you’re a walk-in, the clerk will assess availability and provide an estimated wait time. Typical passport application appointments last between 25 and 35 minutes, depending on the complexity of the application and the completeness of your documentation.

The layout of the office is designed for efficiency and privacy. There are several individual workstations where passport agents conduct interviews and process applications. Each workstation is equipped with a computer, printer, and all necessary supplies. The office provides comfortable seating in the waiting area. For accessibility, the building is equipped with ramps and elevators to accommodate individuals with mobility challenges. The reception desk is also equipped with a lowered counter to facilitate communication with individuals using wheelchairs. Restrooms are located on the same floor and are fully accessible. The office strives to create a welcoming and inclusive environment for all applicants. The lighting is bright and natural, creating a pleasant atmosphere. The air conditioning is maintained at a comfortable temperature. The goal is to make the passport application process as smooth and stress-free as possible.

Or call us at 800-860-8610