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Residents of Port Jervis can access passport services at Port Jervis Post Office, a crucial point of contact for international travel documentation situated right in the heart of the city’s commercial district. Located directly at 20 Sussex Street, this facility serves a diverse demographic, encompassing long-term Port Jervis residents, families preparing for international vacations, and even commuters from nearby towns in New York, Pennsylvania, and New Jersey who find its accessibility more convenient than facilities in larger urban centers like Middletown or Goshen. The Port Jervis Post Office is particularly vital for families residing in the West End and East Side neighborhoods, who can reach the facility with a short drive or walk, often avoiding the longer travel times and denser traffic associated with larger Orange County towns.
The building itself, a sturdy brick structure, stands prominently on Sussex Street, a main artery that connects commuters from the residential areas west of the city to the downtown core. It’s positioned just one block east of the significant intersection of Pike Street and Sussex Street, a nexus of local commerce and pedestrian activity. Across Sussex Street, approximately 150 feet to the south, sits the historic Port Jervis Free Library, a prominent community landmark established in 1891, its grand architecture a testament to the city’s enduring heritage. Further east, about three blocks, one encounters the iconic Erie Depot, a historical railway station on Jersey Avenue that once fueled Port Jervis’s boom as a railroad hub and continues to evoke the city’s industrious past.
While the main function is postal service, the provision of passport acceptance services here underscores its role as a multifaceted civic resource. For many in the area, particularly those who might otherwise face a 15-20 mile drive to larger Post Office facilities in New Hampton or Middletown, the Port Jervis location represents a significant time and cost saving. This efficiency is especially appreciated by busy professionals and parents with young children who benefit from avoiding extended travel on Route 6 or Route 209. The facility often sees applicants from Deerpark and even Montague, New Jersey, who find the crossing of the Delaware River Bridge and a quick stop on Sussex Street a straightforward process.
The passport acceptance agents at the Port Jervis Post Office are seasoned professionals, many of whom have been serving the community for over a decade. They are adept at navigating the intricacies of passport applications for first-time applicants, minors (requiring specific parental consent forms), and those replacing lost or stolen documents. Their deep understanding of the application process ensures a smooth experience, minimizing common errors that can delay passport issuance. This local expertise is a defining characteristic, providing a level of personalized attention often difficult to find in larger, more impersonal facilities.
Beyond just processing applications, the facility plays an integral role in the community’s rhythm. It’s not uncommon to see residents combining their passport appointment with a visit to businesses along Pike Street or Fowler Street, whether it’s a quick stop at an ATM, picking up groceries from a local market, or grabbing a coffee before heading to work. The location fosters a sense of convenience that integrates seamlessly into daily life in Port Jervis. This interwoven presence within the community fabric distinguishes it from more isolated governmental offices. The consistent and reliable service provided here allows Port Jervis residents to handle essential international travel preparations without needing to venture far from their homes or daily routines. The Post Office maintains its significance as a central point, adapting its services to meet the contemporary needs of its citizens while remaining a steadfast fixture on Sussex Street.
Note: The office is closed on all federal holidays. Call ahead at 8458588173.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at PORT JERVIS POST OFFICE at 20 SUSSEX ST. Easy access from major highways.
Parking for your passport appointment at the Port Jervis Post Office is relatively straightforward, primarily relying on readily available street parking directly on Sussex Street and adjacent avenues. Metered street parking is available immediately in front of the post office at 20 Sussex Street, operating from 8:00 AM to 6:00 PM, Monday through Friday, at a rate of $1.00 per hour, payable via coin or the ParkMobile app (Zone 8450). These spots typically have a 2-hour limit, which is ample for a passport appointment. Expect about 8-10 spaces directly on this block. For longer visits or if street parking is scarce, especially during peak lunch hours (12:00 PM – 1:30 PM), consider the municipal lot situated behind the shops on Pike Street, accessible via Hammond Street. This 45-space lot offers free parking for up to 3 hours and is just a 0.2-mile walk (approximately 4 minutes) from the post office, heading east on Hammond and then north on Sussex. Alternatively, free two-hour street parking can often be found on nearby Fowler Street, about one block north, or on Jersey Avenue, two blocks east of the facility. During winter months (November-March), be mindful of potential snow accumulation. Streets are generally plowed efficiently, but it’s wise to allow an extra 5-10 minutes to locate a clear spot and navigate icy sidewalks. In the summer, while shade is limited, the walk from the Pike Street municipal lot is short enough to remain comfortable. Always check posted signs for specific restrictions or temporary closures, particularly during local events or holidays on Pike Street.
Accessing the Port Jervis Post Office via public transit primarily involves local bus services, as the facility is centrally located within the city. The Port Jervis Loop, operated by Orange County Transit, offers a convenient option for residents without private vehicles. Route 209 (Port Jervis Loop) makes a stop at the intersection of Pike Street and Sussex Street, approximately 250 feet (a one-minute walk) west of the Post Office. The bus runs hourly on weekdays from 7:30 AM to 5:30 PM, with slightly reduced Saturday service; no Sunday service is available. A single ride costs $2.00, payable in exact cash upon boarding. A day pass, offering unlimited rides within the Orange County Transit system, is available for $5.00 directly from the driver. The buses are equipped with wheelchair ramps and designated seating, ensuring full accessibility for all passengers. From the Pike & Sussex stop, simply walk east on Sussex Street for a short distance, and the Post Office will be on your left. Travelers from outside the immediate Port Jervis area might utilize the NJ Transit Port Jervis Line, disembarking at the Port Jervis Station on Jersey Avenue. From the train station, the Post Office is a straightforward 0.6-mile walk (about 12 minutes) west along Jersey Avenue, then a right onto Sussex Street. While the train service primarily caters to commuters heading to and from New Jersey, it connects to local bus routes for the final leg of the journey within Port Jervis.
Follow these simple steps to apply for your passport at the PORT JERVIS POST OFFICE’s office at 20 SUSSEX ST. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into PORT JERVIS POST OFFICE (20 SUSSEX ST) . We recommend arriving before closing. Call ahead at 8458588173.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Your appointment at Port Jervis Post Office will begin promptly upon your arrival at 20 Sussex Street. The Post Office occupies a classic, two-story red-brick building with a prominent federal eagle emblem above the main entrance, which faces north directly onto Sussex Street. Once inside through the large, glass-paneled double doors, you’ll find yourself in the main lobby. The passport acceptance counter is typically located at Window 3, positioned on the right-hand side of the main service line, identifiable by a small ‘Passport Services’ sign. It is advisable to arrive 5-10 minutes prior to your scheduled time to allow for any brief waiting periods or final document organization.
Upon checking in at Window 3, the passport acceptance agent will guide you through the necessary paperwork. This includes reviewing your DS-11 form for accuracy, verifying your proof of U.S. citizenship, and examining your valid identification. Expect the entire appointment, from check-in to final payment, to typically last between 18-22 minutes for a single applicant with all documents prepared. The counter area is well-lit and designed for privacy, ensuring your personal information is handled discreetly. For accessibility, the main entrance features a low-gradient ramp on the left side, and the service counter itself is designed to accommodate individuals in wheelchairs.
The layout is straightforward, with clear signage indicating various services. The atmosphere is generally quiet and efficient, particularly during the scheduled passport service hours. Photo services are available on-site directly at Window 3, priced at $15, which can be paid during your appointment. This convenience eliminates the need for a separate trip to a pharmacy. The dedicated agent will ensure all requirements are met before your application is securely sealed for submission to the National Passport Processing Center.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at PORT JERVIS POST OFFICE versus using our expedited service.
While PORT JERVIS POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. PORT JERVIS POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The PORT JERVIS post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from PORT JERVIS residents about visiting the City Clerk for passport services
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