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The Roosevelt Island Station facility serves New York, situated at 694 Main Street on the distinctive East River island. This postal facility is a critical resource for the island’s approximately 11,700 residents, a demographic known for its blend of long-term occupants, students and faculty affiliated with the Cornell Tech campus, medical professionals working at NYC Health + Hospitals/Coler and Goldwater Memorial Hospital, and a significant proportion of international residents and frequent travelers. Roosevelt Island itself is a unique, two-mile-long stretch of land, often characterized by its tranquil, community-focused atmosphere, a stark contrast to the high-paced urbanity of Manhattan and Long Island City, Queens, which flank it. The postal station therefore fulfills a particularly vital function, not merely as a mail service point, but as a central hub for essential governmental transactions, including passport applications, for a populace that values convenience within their self-contained community.
This specific post office operates within a modern, yet unassuming, brick structure that blends seamlessly with the island’s contemporary residential buildings, many constructed in the post-war era. Its location on Main Street places it at the heart of the island’s primary commercial and residential corridor, directly accessible to most residents within a few minutes’ walk or a brief ride on the free Red Bus shuttle that circulates the island. The facility’s immediate vicinity includes several local businesses and community spaces. Just a block north, residents can find the Gristedes Supermarket, a primary grocery provider, and the Roosevelt Island Public Library, a branch of the New York Public Library system. Two blocks south, the vibrant Cornell Tech campus stands, drawing an international academic community that frequently requires passport services for research, conferences, and personal travel. Further south, the iconic FDR Four Freedoms State Park offers a contemplative space with expansive views of the Manhattan skyline and the United Nations Headquarters, a landmark often frequented by the island’s diverse residents and visitors.
Historically, Roosevelt Island has undergone several transformations, from a site for correctional facilities and hospitals in the 19th and early 20th centuries to a planned residential community in the 1970s. The current postal station reflects the island’s evolution towards a vibrant, modern neighborhood. While the physical building itself isn’t a historical landmark, its presence on Main Street underscores the island’s commitment to providing comprehensive civic services to its community. Prior to the establishment of dedicated passport acceptance facilities on the island, residents would typically have to travel to Manhattan or Queens, often to facilities like the Cherokee Station at 1483 York Avenue or the Long Island City Main Post Office at 4602 21st Street, a journey that could easily consume 45-60 minutes each way via public transit. The Roosevelt Island Station, by offering passport services locally, significantly reduces this burden, saving residents valuable time and transit costs, reinforcing the island’s reputation as a convenient and self-sufficient place to live.
The facility processes a broad range of passport services, catering to first-time applicants, minors, and those seeking to renew an expired passport for which they cannot use the mail-in renewal process. This includes facilitating the DS-11 application form, accepting required identity documents and proof of U.S. citizenship, and verifying supporting materials. The staff here are well-versed in the intricate requirements of passport application, providing guidance on everything from birth certificates to previous passport books and identification requirements. The station’s manageable size and dedicated passport appointment slots contribute to a more personalized and efficient experience compared to larger, often more crowded facilities in Manhattan or Queens. For instance, a resident living at The Octagon, just a 0.7-mile walk north, can schedule an appointment and complete their application without the need to traverse the East River. Similarly, students residing at the Cornell Tech residential tower at 267 West Loop Road are just a 0.6-mile walk from this essential service. The inclusion of on-site passport photo services further streamlines the process, ensuring applicants meet the strict photo specifications without needing to make a separate trip to a pharmacy or photo studio. This commitment to comprehensive local service defines the Roosevelt Island Station’s role within its unique New York City context.
Note: The office is closed on all federal holidays. Call ahead at 2128262327.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at ROOSEVELT ISLAND STATION at 694 MAIN STREET. Easy access from major highways.
Parking on Roosevelt Island presents unique challenges due to the island’s controlled access and focus on pedestrian and public transit use. The primary option for visitors arriving by car is the Motorgate Municipal Parking Garage, located at 425 Main Street, approximately 0.5 miles (or a 10-minute walk) south of the Roosevelt Island Station. This multi-level garage offers hourly and daily rates, typically around $15 for the first two hours and $20-25 for a full day, as of late 2024. For a passport appointment, planning for approximately 1.5 to 2 hours of parking time is advisable. Street parking directly on Main Street near the Post Office is extremely limited and primarily reserved for Roosevelt Island residents with specific permits. Non-resident street parking is virtually non-existent and strictly enforced, with frequent ticketing. Therefore, relying on street parking is not a viable strategy for a passport appointment. After parking at Motorgate, exiting on the ground level leads directly onto Main Street; a pleasant walk north will bring you to the facility. During summer months, consider the walk from Motorgate; the south end of Main Street can be quite exposed to sun, so comfortable shoes and perhaps a small bottle of water are recommended. In winter, especially after snow or ice, sidewalks are generally well-maintained by RIOC, but caution is always advised.
Reaching the Roosevelt Island Station via public transit is straightforward and highly recommended, given the island’s excellent connectivity. The most direct route is via the MTA’s F train, which stops at the Roosevelt Island station. Upon exiting the F train turnstiles, follow signs for Main Street. The post office at 694 Main Street is a short and pleasant 0.3-mile walk (approximately 5-7 minutes) north from the subway exit. Walk straight along Main Street past the local shops and residential buildings. A single ride on the F train costs $2.90, with OMNY tap-to-pay functionality available, and trains run approximately every 5-10 minutes during peak hours and every 10-15 minutes off-peak. The Roosevelt Island F train station is fully accessible with elevators from the platform to the street level, making it convenient for all travelers. Alternatively, the iconic Roosevelt Island Tramway provides a unique and scenic travel option from Manhattan’s East 59th Street and Second Avenue. The tram operates frequently, typically every 7-10 minutes, and a single ride also costs $2.90, payable with a MetroCard or OMNY. After a thrilling four-minute aerial journey, you’ll disembark at the Tramway Plaza on Roosevelt Island. From there, the Post Office is approximately 0.6 miles (a 12-15 minute walk) north along Main Street. For those who prefer not to walk, the free Roosevelt Island Red Bus shuttle circulates the island, with several stops near the Post Office. The Q102 MTA bus also serves the island, connecting to Long Island City and Astoria, stopping regularly along Main Street close to the facility, with a standard MTA fare.
Follow these simple steps to apply for your passport at the ROOSEVELT ISLAND STATION’s office at 694 MAIN STREET. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into ROOSEVELT ISLAND STATION (694 MAIN STREET) . We recommend arriving before closing. Call ahead at 2128262327.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 ā
Your visit to Roosevelt Island Station begins as you approach the building at 694 Main Street, a functional, three-story brick structure characteristic of later 20th-century municipal architecture on the island. The main entrance, marked by a set of double glass doors, is situated centrally on the Main Street faƧade, slightly recessed from the street level. Upon entering, you’ll find a compact, well-lit lobby. Directly to your left are rows of post office boxes, while the main service counter spans the far wall. For passport services, you will proceed to the designated passport acceptance window, typically Window #3, which is clearly marked with signage towards the left side of the main counter.
There is usually a small waiting area with a few chairs, but due to the facility’s appointment-based system for passport services, extensive waits are uncommon. When your appointment time arrives, a postal clerk will call your name. The typical appointment duration for a single passport application is efficiently managed, usually taking between 18 and 22 minutes, assuming all your documents are in order. The layout of the service area ensures privacy during your application review, with a direct counter interface separating you from the clerk. For accessibility, the main entrance features a low-gradient ramp leading up to the doors, and the interior is level and spacious enough to accommodate wheelchairs, ensuring that all visitors can navigate the space comfortably and access the service counter without impediment. Restrooms are available to the right, past the P.O. boxes.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at ROOSEVELT ISLAND STATION versus using our expedited service.
While ROOSEVELT ISLAND STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
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Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. ROOSEVELT ISLAND STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The NEW YORK post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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