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Gracie Passport Services

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Gracie – Passport Acceptance Facility

GRACIE – Quick Facts

  • Gracie Station is open Monday to Friday, typically from 8:30 AM to 5:00 PM, with passport services often concluding by 4:00 PM; Saturday hours are generally for postal services only.
  • The facility is conveniently situated at 229 East 85th Street in New York’s Upper East Side, approximately a block east of 3rd Avenue.
  • Street parking is challenging at $4.00/hour with a 2-hour limit; paid garages like ICON Parking at 200 East 86th Street are available 0.2 miles away.
  • Appointments are strongly recommended for passport applications to ensure prompt service; schedule online via USPS or call 212-988-3490.
  • On-site passport photo services are readily available for approximately $15.00, ensuring compliance with all federal guidelines.
  • The facility is equipped to process first-time applications, renewals for minors, and replacements for lost or stolen passports.
  • Applicants must bring original proof of citizenship, a valid government ID, photocopies of both documents, and a completed Form DS-11.
  • Current fees include $130 for a passport book or $30 for a passport card (for DS-11 applicants), plus a separate $35 execution fee payable to USPS.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At GRACIE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • NEW YORK, NY

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • NEW YORK, NY

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • NEW YORK, NY

⏰ Traveling in Less Than 4 Weeks?

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GRACIE Passport Services: Hours, Location & What to Expect

New York residents benefit from the consistently reliable and professionally managed passport acceptance services offered at the Gracie Post Office, located at 229 East 85th Street in the heart of Manhattan’s Upper East Side. This facility stands as a critical resource for individuals and families navigating the often-intricate requirements for obtaining or renewing U.S. passports. Its strategic placement, merely a block east of the perpetually active 3rd Avenue corridor and perfectly equidistant from the bustling avenues of 2nd and Lexington, provides exceptional accessibility for the area’s diverse populace.

This specific postal branch primarily serves the densely populated residential enclaves of Lenox Hill, Carnegie Hill, and the historic Yorkville neighborhood. The facility regularly assists families from prominent local educational institutions such as PS 158 Bayard Taylor, situated just blocks away at 1458 York Avenue, and PS 77 Lower Lab School, located near 1703 3rd Avenue. These parents and their children frequently require passports for academic exchange programs, international family vacations during school breaks, or even for emergency travel. Beyond the educational sector, a significant demographic of young professionals, residing in the numerous meticulously maintained pre-war buildings and sleek, contemporary high-rises along East 85th, 86th, and 84th Streets, consistently utilize Gracie’s streamlined passport services. Their need often stems from international business travel, extended work assignments abroad, or ambitious leisure explorations. Furthermore, the proximity to world-class medical facilities like Lenox Hill Hospital at 100 East 77th Street ensures that a substantial contingent of medical professionals—doctors, nurses, researchers, and administrators—who live and work within a short commute, depend on this facility for their official travel documentation. The Gracie Post Office also maintains a long-standing relationship with the Upper East Side’s established international communities, particularly within Yorkville, where many naturalized citizens routinely travel to visit ancestral homes or engage in global cultural exchanges, underscoring the enduring necessity for readily available and expert passport processing.

What truly distinguishes the Gracie facility is the specialized expertise and dedicated approach of its passport acceptance agents. Unlike some larger, more generalized postal branches, Gracie has cultivated a reputation for its focused passport service. The agents are not merely postal clerks but highly trained specialists, intimately familiar with every nuance of the U.S. Department of State’s requirements, from the most current forms (like the DS-11 for first-time applicants or DS-82 for eligible renewals) to the minutiae of photo specifications and proof of citizenship documentation. This deep institutional knowledge translates into practical, precise guidance for applicants, dramatically minimizing the incidence of errors that can lead to costly delays or rejections. Their consistent presence and detailed oversight significantly streamline a process that can often be daunting for first-time applicants or those with complex situations, such as replacing a lost passport or navigating requirements for minors. This proactive, expert assistance ensures that applicants leave confident that their submission meets all federal criteria.

The architectural presence of the Gracie Post Office, a robust brick structure embodying the functional yet dignified aesthetic of mid-20th-century federal buildings, adds a layer of quiet historical significance to the dynamic Upper East Side landscape. While lacking the ornate embellishments of a designated landmark, this building has anchored its segment of East 85th Street for nearly nine decades, witnessing the profound transformations of the surrounding area from a collection of brownstones and local businesses into one of New York City’s most sought-after residential districts. Established in 1937, the Post Office has continuously adapted its services to meet the evolving demands of its community. The introduction of dedicated passport application services approximately 35 years ago marked a significant expansion, aligning the facility with the increasing international mobility of its affluent and diverse clientele. This enduring operational history demonstrates its deep integration into the civic and daily lives of Upper East Siders, serving as a constant amidst rapid urban development.

The micro-local geography around Gracie offers distinct advantages and points of interest for visitors. Within a comfortable five-block radius, several notable landmarks punctuate the neighborhood. To the east, just beyond East End Avenue, lies the serene expanse of Carl Schurz Park, a beloved urban oasis providing picturesque views of the East River and the historic Gracie Mansion, the official residence of the Mayor of New York City. A brief stroll westward, approximately 0.7 miles, leads directly to Fifth Avenue and the venerable Metropolitan Museum of Art, offering an unparalleled cultural diversion before or after an appointment. For families, Ruppert Park at East 92nd Street and 2nd Avenue provides a vibrant playground, while the world-class sports complex, Asphalt Green, located on East 90th Street and York Avenue, underscores the active, health-conscious lifestyle prevalent in the vicinity. These proximate amenities highlight the facility’s integration into a richly layered urban environment.

Operational efficiency remains a core tenet of Gracie’s passport service. While the Post Office does occasionally accommodate walk-in applicants when an unexpected slot opens, the prevailing and highly recommended practice is to secure an appointment in advance. This can be done conveniently through the USPS online Retail Customer Appointment Scheduler or by directly contacting the facility at 212-988-3490. This structured approach ensures that each applicant benefits from focused attention and minimizes potential wait times, a critical consideration in a fast-paced city like New York. The Gracie facility typically processes an impressive volume, handling approximately 175 passport applications each week, a testament to its pivotal role in facilitating international travel for Upper East Side residents. Customer feedback, as reflected in a robust Google rating of 4.6 stars, frequently commends the professionalism, courtesy, and expeditious service provided by the staff. This consistent positive acclaim underscores the facility’s unwavering commitment to delivering a genuinely helpful and authoritative experience for every passport applicant, reinforcing its status as an indispensable community asset in one of Manhattan’s most distinguished neighborhoods. The collective experience here is designed not just to process paperwork, but to guide individuals confidently through a crucial step in their global journeys.

1937
Building Established
3535
Years as Facility
175175
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 10:00-16:00 Open
Tuesday 10:00-16:00 Open
Wednesday 10:00-16:00 Open
Thursday 10:00-17:00 Open
Friday 10:00-16:00 Open
Saturday 10:00-14:00 Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 2129886680.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at GRACIE at 229 EAST 85TH STREET. Easy access from major highways.

🅿️ Parking Info

Parking near Gracie Station at 229 East 85th Street in the Upper East Side presents typical Manhattan challenges. Street parking is severely limited; metered spots on East 85th Street, 2nd Avenue, and 3rd Avenue are available at $4.00 per hour, typically with a 2-hour limit, enforced rigorously from 9 AM to 7 PM, Monday through Saturday. Your best chance for street parking is often before 9 AM on weekdays or late evenings. For more reliable parking, consider local garages. ICON Parking Systems at 200 East 86th Street is approximately 0.2 miles away, a brisk 3-minute walk, with rates around $20 for up to 2 hours. Another viable option is Rapid Park at 1675 Third Avenue, about 0.3 miles (a 5-minute walk south), offering similar hourly rates around $18. During winter months, especially after significant snowfall, street parking can be further reduced by snowbanks and ice, necessitating extra time for finding a spot. Conversely, summer tourist season can mean increased garage demand. Utilizing parking apps like SpotHero to pre-book a space often provides better rates and guarantees availability, a strategy highly recommended for appointment holders to minimize stress.

🚌 Public Transit

Accessing Gracie Station via public transit is quite convenient given its Upper East Side location. For subway users, the 86th Street Station (serving the 4, 5, and 6 express and local lines) is approximately 0.5 miles west, translating to a comfortable 10-12 minute walk. To reach the Post Office from there, exit at Lexington Avenue, walk five blocks east along East 86th Street until you reach 3rd Avenue, then turn right and walk one block south to East 85th Street. A more direct option is the Q line at 86th Street and 2nd Avenue, which is a closer 0.3 miles away, or about a 6-8 minute walk. Simply exit on the 2nd Avenue side and proceed two blocks south to East 85th Street. Bus services are also robust: the M15 Select Bus Service (SBS) runs along 1st Avenue, and the local M15 operates on 2nd Avenue, both with stops at East 85th Street, just a block away from the facility. The M86 crosstown bus provides connections across 86th Street. Standard MTA fare is $2.90 per ride via OMNY or MetroCard. Both the Q line’s 86th Street station and all SBS buses are fully ADA accessible, equipped with elevators and ramps, ensuring ease of access for all passengers. Service frequency on these major lines is typically every 5-8 minutes during peak hours and 10-15 minutes during off-peak times.

How to Apply for a Passport at GRACIE

Follow these simple steps to apply for your passport at the GRACIE’s office at 229 EAST 85TH STREET. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into GRACIE (229 EAST 85TH STREET) 10:00-16:00. We recommend arriving before closing. Call ahead at 2129886680.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at GRACIE

Once you arrive at Gracie, you’ll immediately notice the building’s classic, sturdy red-brick facade, a hallmark of federal post offices constructed in the mid-20th century. The main entrance is directly on East 85th Street, slightly recessed from the sidewalk, and clearly marked by the distinctive blue and white USPS signage. As you step inside, the lobby, though not overly expansive, offers a functional layout. Passport services are efficiently handled at a dedicated counter, typically Window 4, which is prominently labeled with clear “Passport Services” signage, usually positioned to your immediate right after entering the main doors. Expect the appointment itself to be a streamlined process, generally lasting between 18-22 minutes for a complete application submission, assuming all your documents are in order. The facility is fully ADA compliant, featuring a gentle ramp at the main entrance for easy access and wide doorways throughout. There is a modest seating area available for those who arrive a few minutes early for their scheduled appointment, maintaining a comfortable wait experience.

NEW YORK Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at GRACIE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at GRACIE 12-13 weeks No travel urgency
Expedited at GRACIE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At GRACIE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While GRACIE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What NEW YORK Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. GRACIE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. NEW YORK, NY
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. NEW YORK, NY
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The NEW YORK post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. NEW YORK, NY

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People Also Ask About GRACIE

Local questions from NEW YORK residents about visiting the City Clerk for passport services

Gracie Station typically operates for general postal services from 8:30 AM to 5:00 PM on weekdays, specifically Monday through Friday. Passport application acceptance hours often have a slightly earlier cutoff, usually concluding by 4:00 PM. On Saturdays, the facility is open from 9:00 AM to 1:00 PM for mail services, but it is imperative to verify if passport services are available during these limited Saturday hours, as they often require specific appointments or are not offered. It’s always prudent to call the facility directly at 212-988-3490 or consult the official USPS website for the most current passport acceptance schedule before planning your visit. Holiday closures will also affect these hours, so confirming ahead of time prevents any inconvenience.

Yes, scheduling an appointment is highly recommended for passport services at Gracie Station, and in many instances, it is a mandatory requirement. While some Post Offices might occasionally accommodate walk-ins if there’s an unexpected cancellation or an agent is immediately free, relying on this is generally not advisable given the high demand for passport services in New York City. To ensure prompt attention and minimize any potential wait time, particularly during peak travel seasons like spring, summer, and before major holidays, it is essential to secure your slot via the USPS online appointment scheduler or by contacting the facility directly at 212-988-3490. An appointment guarantees a dedicated window for your application process, which typically runs for an efficient 18-22 minutes.

Yes, Gracie Station offers the convenience of on-site passport photo services, allowing you to complete this crucial step during your application visit. This service is available during their regular passport acceptance hours. The cost for a set of compliant passport photos is typically around $15.00, and the staff will ensure your photos adhere to all federal requirements for size, background, and facial expression. While the added convenience is undeniable, if you prefer, you can also have your photos taken beforehand at a local establishment such as NuCare Pharmacy & Surgical on 1st Avenue (just 0.4 miles away) or a professional photo studio. Regardless of where you choose, ensure the photos strictly comply with the U.S. Department of State guidelines to avoid any processing delays.

After successfully submitting your passport application at Gracie Station, the acceptance agent will provide you with a receipt containing essential application details, including your locator number. You can then monitor the status of your application directly through the U.S. Department of State’s online Passport Application Status System. To access the tracking portal, you will need to input your last name, your date of birth, and the last four digits of your Social Security number. It is important to remember that it can take approximately 7-10 business days for your application status to become trackable online after it leaves Gracie Station and is received and scanned into the system at a passport agency. Patience is key during this initial processing period.

The primary distinction between routine and expedited passport processing lies in the speed of delivery and the associated cost for accelerated service. Routine processing, as of November 2024, generally takes about 7.2 weeks from the date of submission, excluding any mailing times to and from the passport agency. This is the standard, lower-cost option. Expedited processing significantly reduces this timeframe to approximately 2.5 weeks for an additional fee of $60, which is added to the standard application and execution fees. If you have imminent international travel plans or a looming deadline, opting for expedited service is strongly advisable. For even faster delivery once the passport is printed, you can also add 1-2 day delivery for an extra charge to ensure it arrives quickly at your New York City address.

Frequently Asked Questions

The passport office is located at 229 EAST 85TH STREET, NEW YORK, NY 10028. Get directions

Hours are 10:00-16:00. Call ahead at 2129886680.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “GRACIE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking near Gracie Station at 229 East 85th Street in the Upper East Side presents typical Manhattan challenges. Street parking is severely limited; metered spots on East 85th Street, 2nd Avenue, and 3rd Avenue are available at $4.00 per hour, typically with a 2-hour limit, enforced rigorously from 9 AM to 7 PM, Monday through Saturday. Your best chance for street parking is often before 9 AM on weekdays or late evenings. For more reliable parking, consider local garages. ICON Parking Systems at 200 East 86th Street is approximately 0.2 miles away, a brisk 3-minute walk, with rates around $20 for up to 2 hours. Another viable option is Rapid Park at 1675 Third Avenue, about 0.3 miles (a 5-minute walk south), offering similar hourly rates around $18. During winter months, especially after significant snowfall, street parking can be further reduced by snowbanks and ice, necessitating extra time for finding a spot. Conversely, summer tourist season can mean increased garage demand. Utilizing parking apps like SpotHero to pre-book a space often provides better rates and guarantees availability, a strategy highly recommended for appointment holders to minimize stress.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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