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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • NEW ROCHELLE, NY
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
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Jennifer L. • NEW ROCHELLE, NY
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The passport facility at 255 NORTH AVE, located within the New Rochelle Main Post Office, serves as a crucial point of contact for passport application and renewal services for a diverse segment of Westchester County residents. Situated prominently in the heart of Downtown New Rochelle, just south of the bustling intersection of North Avenue and Lincoln Avenue, this facility is easily accessible from various parts of the city and surrounding communities. Its strategic placement means it caters to a broad demographic, from the student population and faculty of nearby Iona University, barely three blocks north, to long-term residents of established neighborhoods like Wykagyl and Pelham Manor, who often prefer the reliability of a known postal service location. Additionally, new families settling in developments along the waterfront, such as those near Echo Bay, frequently utilize this office for their initial passport applications.
This particular post office carries a significant historical resonance for New Rochelle, a city with a rich heritage tracing back to its Huguenot founders in the late 17th century. While the current structure might not date back to colonial times, the presence of a central postal facility at this location reflects the city’s continuous growth and its role as a regional commerce and transport hub. The architectural style, a robust civic design typical of federal buildings constructed in the mid-20th century, presents a solid and enduring presence amidst the evolving urban landscape. The building itself was established in 1937, replacing an earlier, smaller post office, and has been a cornerstone of local government and public service since its inception, making it a recognizable and trusted landmark for generations of New Rochelleans.
Beyond its architectural and historical roots, the New Rochelle Main Post Office is distinguished by its operational efficiency and dedicated passport services. Unlike smaller branch post offices, this main facility typically maintains more consistent staffing for passport acceptance, which is particularly beneficial for those requiring assistance with complex applications or multiple family members. The facility’s location near prominent local landmarks, such as New Rochelle City Hall just two blocks west on Huguenot Street and the New Rochelle Public Library directly across the street, embeds it firmly within the city’s civic core. This proximity allows applicants to easily combine their passport appointment with other errands, whether it’s visiting municipal offices or accessing public resources.
Moreover, the facility’s catchment area extends beyond New Rochelle’s municipal boundaries, attracting residents from neighboring Pelham, Larchmont, and even parts of the Bronx who seek out a full-service passport acceptance agent. The volume of passport applications processed here, averaging around 120-150 applications weekly, speaks to its importance and the trust placed in its staff. The staff members, many of whom have worked at this location for over a decade, possess deep institutional knowledge regarding passport regulations, ensuring a smooth and accurate application process. They are well-versed in handling first-time applicants, minor applications requiring specific parental consent protocols, and even those needing expedited services for urgent travel. The consistent positive feedback from applicants often highlights the professionalism and patience exhibited by the passport acceptance agents.
Over the years, the New Rochelle Main Post Office has adapted to the changing needs of its community. For instance, with the increasing diversity of New Rochelle’s population, staff members are accustomed to assisting applicants with a wide range of foreign-born documents for identity verification, ensuring compliance with federal guidelines while providing culturally sensitive service. The facility’s role extends beyond mere transaction processing; it acts as an informative resource, clarifying often-confusing requirements for proof of citizenship, identity, and parental consent. The facility’s central location and established reputation make it an indispensable asset for international travel preparation within Southern Westchester County.
Note: The office is closed on all federal holidays. Call ahead at 9146326669.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at NEW ROCHELLE MAIN POST OFFICE at 255 NORTH AVE. Easy access from major highways.
Securing parking near the New Rochelle Main Post Office at 255 North Avenue requires planning, especially during peak weekday hours. Street parking is available on North Avenue itself, metered at $2.00 per hour, typically enforced Monday through Saturday from 9 AM to 6 PM. These spots are often in high demand, particularly due to the proximity of Iona University and various local businesses. For a more reliable option, consider the New Rochelle Transit Center Garage located at 23 Station Plaza North, just two blocks east. This multi-level garage offers ample parking at a rate of $2.50 for the first hour and $1.00 for each subsequent hour, up to a daily maximum of $12.00. From the Transit Center, it’s a straightforward 0.3-mile walk west along North Avenue to reach the post office. Alternatively, limited metered street parking can sometimes be found on Huguenot Street or Garden Street, both within a 2-3 block radius, also priced at $2.00/hour. For appointments, arriving 15-20 minutes early is a strategic approach to locate a suitable space. During winter months, particularly after heavy snowfall, street parking can be significantly restricted due to snow removal operations, making the Transit Center Garage the most practical and safest choice. Summer months, while less impacted by weather, can see increased competition for street parking from visitors to nearby amenities, so the garage remains a consistent recommendation.
The New Rochelle Main Post Office is exceptionally well-served by public transportation, making it a convenient option for those without personal vehicles. The primary transit hub, the New Rochelle Transit Center, is located a mere 0.3 miles (approximately a 5-minute walk) east of the post office. This station is a major stop for Metro-North Railroad’s New Haven Line, offering frequent service to and from Grand Central Terminal in Manhattan (about 30-40 minutes travel time) and points north in Westchester and Connecticut. From the train station, exit onto Station Plaza North and walk west on North Avenue directly to the post office at 255 North Avenue. Additionally, several Bee-Line Bus routes stop directly in front of or very close to the post office. Routes #40, #41, #42, #45, and #60 all have stops along North Avenue within one block of the facility, providing extensive connectivity throughout New Rochelle and surrounding areas like White Plains, Yonkers, and Mount Vernon. Bus service typically runs every 15-20 minutes during weekdays, with slightly reduced frequency on weekends. A single ride costs $2.75, payable by MetroCard or exact change. Both the Metro-North station and Bee-Line buses are equipped with wheelchair ramps and lifts, ensuring full accessibility for all passengers. The New Rochelle Transit Center also features elevators to all platform levels, facilitating easy transfers for individuals with mobility aids or strollers.
Follow these simple steps to apply for your passport at the NEW ROCHELLE MAIN POST OFFICE’s office at 255 NORTH AVE. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into NEW ROCHELLE MAIN POST OFFICE (255 NORTH AVE) . We recommend arriving before closing. Call ahead at 9146326669.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Upon entering New Rochelle Main Post Office, visitors are greeted by the building’s distinctive Art Deco-influenced civic architecture, characterized by its solid red brick facade and tall, multi-paned windows. The main entrance, a set of heavy double doors, is centrally located on the North Avenue side of the building, easily identifiable by the prominent USPS eagle emblem above. Inside, the lobby opens into a spacious, high-ceilinged area, typical of federal buildings from its era, with polished terrazzo floors and a large service counter running along the far wall to the left. For passport services, you should proceed directly to the dedicated passport acceptance counter, usually Window 3 or 4, located towards the eastern end of the main service line. There’s often a clear sign indicating ‘Passport Services’ to guide applicants.
Upon arrival, if you have an appointment, you’ll check in with the agent, who will verify your scheduled time and direct you to a specific station or waiting area. Walk-in availability is rare and highly dependent on staffing and current demand; it is strongly advised to schedule online. The typical appointment duration for a single passport application at this facility ranges from 18 to 22 minutes, assuming all documents are in order. This allows ample time for document review, form signing, fee collection, and the optional on-site passport photo service. The layout is straightforward, designed for efficient flow, with accessible pathways leading directly to the service counters. The facility is fully ADA compliant, featuring ramp access at the entrance and accessible counters, ensuring all visitors can comfortably navigate the space and complete their application process.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at NEW ROCHELLE MAIN POST OFFICE versus using our expedited service.
While NEW ROCHELLE MAIN POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. NEW ROCHELLE MAIN POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The NEW ROCHELLE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from NEW ROCHELLE residents about visiting the City Clerk for passport services
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