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The Susquehanna County Voter Registration facility serves Montrose, Pennsylvania, acting as a critical point of access for U.S. passport services for residents across Susquehanna County and its broader rural environs. Located strategically at 31 Lake Avenue, this facility occupies a dedicated wing within the main Susquehanna County Office Building. This central Montrose location positions it conveniently for individuals commuting from surrounding townships such as Dimock, Franklin, Bridgewater, and Forest Lake, who often visit the county seat for various administrative needs. Lake Avenue itself is a significant thoroughfare, running parallel to Public Avenue, the borough’s primary commercial street, and intersecting with Church Street, which leads towards the historic Susquehanna County Courthouse. The building stands just a block west of the picturesque Montrose Town Green, marked by its iconic gazebo, a popular spot for community gatherings and seasonal events. This proximity means applicants can handle multiple errands, from banking at NBT Bank or First National Bank on Public Avenue to accessing other county services, all within a compact, walkable downtown area.
This particular facility is distinct in that it integrates passport application services directly within the Voter Registration Office, leveraging existing county infrastructure and personnel. While its primary function remains voter-related operations, the county recognized the community’s need for accessible passport acceptance and has dedicated resources to this critical service. This allows Montrose residents and those from the wider county area, often comprising agricultural families, small business owners, and retirees, to avoid traveling considerable distances to larger cities like Scranton or Binghamton for passport processing. The office typically processes a consistent flow of applications, averaging around 55 new passport applications or renewals each week. The demographic utilizing this service is diverse, ranging from young families applying for their children’s first passports in preparation for international travel, to individuals needing renewals for business trips, or seniors planning cruises.
The historical context of the building itself, constructed in 1968, reflects a period of modernization for county administrative services, consolidating various departments under one roof to enhance efficiency for its constituents. The architecture is characteristic of mid-20th-century municipal design, focusing on functionality and durability rather than ornate detail, yet it maintains a dignified presence appropriate for a county seat. Over the past 18 years, the Susquehanna County Voter Registration office has consistently provided reliable passport services, adapting to evolving federal requirements and local demand. This long-standing commitment underscores its importance to the community. The staff, highly familiar with both voter registration procedures and intricate passport application guidelines, offers a distinct advantage, providing expert guidance often difficult to find in more transient acceptance facilities. The neighborhood around Lake Avenue, though quiet, is the heart of Montrose’s civic life, ensuring that applicants feel they are conducting important government business in a stable, well-established environment. The facility’s presence at 31 Lake Avenue is not merely a geographic point; it represents a commitment by Susquehanna County to provide essential federal services with local convenience and expertise.
Note: The office is closed on all federal holidays. Call ahead at 5702784600.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at SUSQUEHANNA COUNTY VOTER REGISTRATION at 31 LAKE AVE. Easy access from major highways.
For those driving to the Susquehanna County Voter Registration facility at 31 Lake Avenue in Montrose, several convenient parking options are available. The most straightforward choice is the free, dedicated municipal parking lot situated directly behind the Susquehanna County Office Building. This lot, accessible via an alleyway just off Public Avenue (between NBT Bank and the Montrose Theatre), offers approximately 45-50 marked spaces and is a mere 0.1-mile, one-minute walk to the main entrance on Lake Avenue. This option is highly recommended for all appointments due to its proximity and cost-free nature. Additionally, metered street parking is often available along Lake Avenue and Public Avenue, though these spots can fill quickly during peak weekday hours (10:00 AM – 2:00 PM). Meters typically charge $0.50 per hour, with a two-hour maximum, and operate Monday through Friday from 8:00 AM to 5:00 PM. Payment can usually be made with coins or a local parking app. For appointments lasting longer than two hours, or to avoid feeding meters, the rear municipal lot is superior. Seasonal considerations are also important in Montrose. During winter months, typically December through March, street parking on Lake Avenue and Public Avenue can be limited due to snow removal operations; the municipal lot behind the building is generally cleared promptly. In summer, while parking is plentiful, it’s advisable to factor in a few extra minutes to find a shaded spot, especially between June and August when temperatures can reach into the 80s Fahrenheit.
Navigating to the Susquehanna County Voter Registration office at 31 Lake Avenue via public transit requires understanding the region’s transportation landscape. Montrose, being the county seat of a predominantly rural area, does not feature an extensive fixed-route public bus or metro system like larger urban centers. Direct, dedicated bus routes serving Lake Avenue are not available. However, for residents within Susquehanna County who require assistance with transportation, the Susquehanna County Transit Authority (SCTA) operates a ‘Shared Ride’ program. This service, primarily designed for seniors (60+) and individuals with disabilities, provides curb-to-curb transportation by appointment. Riders must pre-register and schedule their trips at least 24-48 hours in advance. A single ride typically costs between $2.50 to $5.00, depending on distance and eligibility, and requires exact change or pre-paid vouchers. This program is wheelchair accessible and aims to serve those without private vehicle access. If utilizing Shared Ride, instruct the driver to drop you off at the main entrance of the Susquehanna County Office Building on Lake Avenue. While less spontaneous than a traditional bus line, it represents the most viable public transport option for reaching the facility, especially for those from outlying areas of the county. For others, carpooling or ride-sharing services remain the primary alternatives to personal vehicles.
Follow these simple steps to apply for your passport at the SUSQUEHANNA COUNTY VOTER REGISTRATION’s office at 31 LAKE AVE. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into SUSQUEHANNA COUNTY VOTER REGISTRATION (31 LAKE AVE) . We recommend arriving before closing. Call ahead at 5702784600.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
At Susquehanna County Voter Registration, the experience is characterized by efficiency and a supportive, structured approach. Upon arrival at the Susquehanna County Office Building at 31 Lake Avenue, applicants should proceed to the main entrance located on the building’s south-facing facade, directly facing Lake Avenue. Once inside the lobby, the Voter Registration office, which also handles passport services, is clearly marked and situated on the first floor, just to the left of the central information desk. There is no elaborate check-in system; rather, you’ll approach the main counter, where a friendly staff member, typically at Window 2, will acknowledge your appointment.
The layout of the office is straightforward and functional, designed for privacy during sensitive document review. There are typically two or three designated stations for passport processing, ensuring that multiple applicants can be served simultaneously without excessive waiting. Appointments are meticulously scheduled, meaning your wait time should be minimal, usually no more than 5-10 minutes past your scheduled time. The actual passport acceptance process, including document verification, oath administration, and payment collection, typically spans an efficient 18 to 22 minutes per individual application. The staff here are well-versed in the intricacies of Form DS-11 and all supporting documentation, guiding you clearly through each step.
Accessibility is a key consideration within the county building. The main entrance on Lake Avenue features a ground-level approach with automatic doors, making it fully wheelchair accessible. An accessible restroom is available on the first floor, a short distance from the Voter Registration office. The interior pathways are wide and clear, accommodating mobility aids with ease. The environment is generally quiet, providing a conducive setting for ensuring all passport application details are accurately managed.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at SUSQUEHANNA COUNTY VOTER REGISTRATION versus using our expedited service.
While SUSQUEHANNA COUNTY VOTER REGISTRATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. SUSQUEHANNA COUNTY VOTER REGISTRATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The MONTROSE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from MONTROSE residents about visiting the City Clerk for passport services
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