Albany City Clerk
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Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.
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The Village Of Kaser at 15 ELYON RD. #201 serves as a crucial point of access for passport services within Rockland County, specifically catering to the distinct needs of its local residents and the broader observant Jewish communities in Monsey, Spring Valley, and New Square. Situated in Suite 201 of the Kaser Village Hall building, a two-story red brick structure built in 1982, this facility provides an essential local resource, significantly reducing the travel burden for those residing in an area known for its close-knit communities and frequent international travel for family, religious study, and business. The Village of Kaser itself, an incorporated village within the Town of Ramapo, is characterized by its quiet, residential streets, many of which are tree-lined and feature a mix of single-family homes and multi-family dwellings, particularly around the immediate vicinity of Elyon Road and its intersection with Grove Street. Residents often rely on local services, and this passport acceptance facility represents a thoughtful amenity for a population that values proximity and efficiency.
Historically, the Village of Kaser, established in 1990, grew from a desire for distinct municipal services tailored to its community. The building at 15 Elyon Road, which predates the village’s incorporation, has long served as a central administrative point, adapting over the decades to meet evolving local requirements. Its location, just a short distance off Route 306 (Main Street), places it within a walkable radius for many residents, avoiding the complexities of navigating larger commercial centers. The area immediately surrounding the facility is predominantly residential, with local institutions like Congregation Khal Tiferes Elimelech just two blocks east on Grove Street and the modest Kaser Park, a green space frequently utilized by families, located approximately four blocks south on Truman Avenue. These specific landmarks highlight the deeply local context in which this passport facility operates.
For residents of the surrounding areas, including those in the heart of Monsey’s larger commercial districts along Route 59 or the bustling neighborhoods near Grandview Avenue, the Kaser facility offers a more intimate and often quicker alternative to larger, busier post office locations. The demographics primarily served are families, often with multiple children requiring passports for travel to Israel, Europe, or other international destinations for religious pilgrimages, educational programs, or family events. The community’s strong emphasis on family ties frequently necessitates travel abroad, making an accessible and efficient passport application process paramount. This specific facility understands the common needs of its applicants, from correctly completing DS-11 forms for minors to assisting with first-time adult applications.
The convenience extends beyond mere geography. The municipal nature of the facility means it is integrated into the local government’s service ethos, often resulting in a personalized experience that larger federal agencies might not provide. Staff members are typically long-term residents or have a deep familiarity with the community, fostering a sense of trust and approachability. While it handles standard new passport applications (Form DS-11) and provides services for minors, it is also adept at guiding individuals through the nuances of required documentation, which can be particularly complex for first-time applicants or those with specific surname changes. The operations are designed to be straightforward, reducing potential stress for applicants who may be managing multiple family applications simultaneously. The facility consciously avoids the high traffic volumes seen at larger regional passport centers, allowing for a more focused and less rushed experience. Its presence on Elyon Road underscores the commitment of the Village of Kaser to providing essential federal services with a distinct local touch, making it an invaluable resource for international travelers in the Ramapo area.
Note: The office is closed on all federal holidays. Call ahead at 8453522932.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at VILLAGE OF KASER at 15 ELYON RD. #201. Easy access from major highways.
Securing parking for your passport appointment at the Village Of Kaser facility is generally straightforward, though it requires a slight understanding of the local options. The most convenient choice is the small, dedicated parking lot directly behind the municipal building at 15 Elyon Road. This lot, accessible via a driveway on the east side of the building, provides approximately 12 free spaces, which are usually sufficient given the scheduled nature of passport appointments. However, during peak municipal hours, particularly on weekday mornings between 9:30 AM and 11:30 AM, these spaces can fill quickly. Should the on-site lot be full, visitors have a few alternatives. Ample street parking is often available along Grove Street, one block east, or on Truman Avenue, two blocks south of Elyon Road. These residential streets typically offer unmetered, unrestricted parking, usually within a 3-5 minute walk (0.2 to 0.3 miles) to the facility. Be mindful of any temporary parking restrictions posted, especially for street cleaning or construction. For those needing a guaranteed spot, the Kaser Plaza parking lot, a small commercial center at the intersection of Elyon Road and Route 306, sometimes has public-access spaces, though a small fee or purchase might be expected. During winter months, especially after snowfall, Elyon Road and the on-site lot are usually cleared promptly, but street parking on residential avenues might be impacted by snowbanks, so factor in an extra five minutes for walking or consider alternative routes. Summer appointments mean avoiding direct sun exposure by parking in shaded areas on Grove Street if possible.
Public transit access to the Village Of Kaser passport facility at 15 Elyon Road is facilitated primarily by Transport of Rockland (TOR) bus services. The most direct route is the TOR Bus H, which operates along Main Street (Route 306). A convenient stop for this route is located at the intersection of Main Street and Elyon Road, just a short walk, approximately 0.2 miles or about two city blocks, from the municipal building. From the bus stop, walk east on Elyon Road, and the building will be on your left. Service frequency for the TOR Bus H is typically every 30 to 45 minutes on weekdays, with reduced service on Saturdays and no Sunday service, so planning your trip in advance using the TOR schedule is highly recommended. Another option for those coming from parts of Spring Valley or Monsey is the R.O.C.K. (Ramapo Operated Community Kaser) Monsey Loop bus. While it doesn’t stop directly on Elyon Road, it has stops along Grandview Avenue, roughly 0.4 miles away, requiring a slightly longer walk north on Truman Avenue, then west on Elyon Road. Single rides on TOR buses cost $2.00, payable with exact cash or a TOR smart card. All TOR buses are wheelchair accessible, equipped with ramps or lifts, and priority seating is available for individuals with disabilities. For real-time updates and detailed schedules, the Rockland County Transit website or popular transit apps provide valuable information, ensuring a smooth journey to your passport appointment.
Follow these simple steps to apply for your passport at the VILLAGE OF KASER’s office at 15 ELYON RD. #201. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into VILLAGE OF KASER (15 ELYON RD. #201) . We recommend arriving before closing. Call ahead at 8453522932.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Your appointment at Village Of Kaser begins with an easy entry into the municipal building located at 15 Elyon Road. This red brick structure, dating from the early 1980s, features a welcoming main entrance positioned on the northeast side, directly facing Elyon Road. Upon entering through the double glass doors, visitors will find a small, efficient lobby. To check in for your passport appointment, proceed directly to the reception desk, which is immediately visible upon entry on your left, just past the small waiting area. The staff at window #1 will confirm your scheduled time and direct you to one of the two dedicated passport application stations, typically located to the right of the reception area.
The layout of the facility is compact and well-organized, designed for efficiency rather than extensive waiting. Typical passport appointments here are precisely timed to be between 18 and 22 minutes, allowing sufficient time for document review, oath administration, and fee collection without unnecessary delays. The environment is generally quiet, offering a focused setting for completing your application. For accessibility, the main entrance features a gentle ramp, and the facility has an elevator to Suite 201 on the second floor. Restrooms are also wheelchair accessible. The staff are accustomed to assisting applicants with various needs, ensuring a smooth and respectful experience for all visitors.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at VILLAGE OF KASER versus using our expedited service.
While VILLAGE OF KASER offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. VILLAGE OF KASER was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The MONSEY post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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