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Located in Mineola, the Nassau County Clerks Office on 240 Old Country Road stands as a pivotal governmental institution, serving as the designated passport acceptance facility for residents across Nassau County. This grand Beaux-Arts structure, completed in 1939 as part of the larger Nassau County Government complex, anchors the vibrant Downtown Mineola district, specifically at the prominent intersection of Old Country Road and Franklin Avenue. The Clerk’s Office, situated directly opposite the historic Nassau County Supreme Court building and a short block west of the Theodore Roosevelt Executive and Legislative Building, handles a diverse array of municipal and county services, with passport processing being one of its most critical functions.
The facility primarily serves individuals and families residing within the immediate Mineola vicinity, including the residential areas stretching north towards Willis Avenue and south towards Jericho Turnpike. Its central location also makes it highly convenient for commuters and residents from neighboring communities like Garden City, Carle Place, Westbury, and even parts of New Hyde Park who work or frequent the county seat. The demographic reaching out to this facility often includes first-time international travelers, parents applying for their children’s passports, business professionals needing expedited services, and those renewing expired documents. On any given Tuesday morning, you might observe a mix of college students from nearby Adelphi University, young families from the Garden City Park neighborhood, and long-time Mineola residents processing their travel documents.
What sets the Nassau County Clerks Office apart is its integration within a broader county administrative setting. While a Post Office might offer passport services as a singular function, the Clerk’s Office provides a more encompassing governmental atmosphere, often benefiting from direct access to legal and record-keeping resources should a complex documentation issue arise. The stately architecture, with its impressive columns and stone façade, speaks to the enduring presence of local governance. This office typically processes between 110 to 140 passport applications weekly, a testament to its operational efficiency and the steady demand from the surrounding populace. The staff here are well-versed not only in federal passport requirements but also in the nuances of New York State identification laws, offering a comprehensive level of expertise.
Travelers should recognize that this facility operates primarily by appointment, reflecting its structured governmental environment. Unlike some smaller post offices, the Clerk’s Office typically maintains robust staffing for passport services, ensuring a smoother experience when scheduled appropriately. The proximity to key landmarks like the Mineola Village Hall, less than a half-mile east on Old Country Road, and the extensive medical campus of NYU Langone Hospital — Long Island (formerly Winthrop University Hospital), just three blocks south of Franklin Avenue, means the area is constantly active. This provides applicants with convenient access to other services or errands they might need to conduct before or after their passport appointment, making it a highly practical choice for many Nassau County residents seeking to navigate the often-complex passport application process with confidence and clarity. The long-standing presence of the Clerk’s Office at this address ensures its reputation as a reliable and authoritative source for these essential services.
Note: The office is closed on all federal holidays. Call ahead at 5165711440.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at NASSAU COUNTY CLERKS OFFICE at 240 OLD COUNTRY ROAD. Easy access from major highways.
Navigating parking around the Nassau County Clerks Office at 240 Old Country Road requires a strategic approach, particularly on weekdays when the Mineola county seat is bustling. The most convenient option is the Nassau County Central Parking Garage, located just one block west on County Seat Drive. This multi-level garage offers ample parking, typically charging an hourly rate of $1.50 for the first two hours and $1.00 for each subsequent hour, with a daily maximum of $10.00. From the garage, a covered walkway often leads directly to the government complex, making for a comfortable 0.1-mile walk to the Clerk’s Office, even during inclement weather. Limited metered street parking is available along Old Country Road and Main Street. These meters typically cost $1.25 per hour, accepting coins and credit cards via the Mineola Parking App, but often have a strict two-hour limit, which can be cutting it close for an appointment. It’s advisable to factor in potential delays and seek alternative parking if your appointment or errands might exceed this timeframe. There is also a small, unmetered public lot with approximately 45 spaces behind the adjacent Mineola Village Hall, accessible via Second Street, though these spots fill up quickly by 9:00 AM. During winter months, parking lot and sidewalk conditions can be icy, so wearing appropriate footwear is recommended. In summer, the exposed surface lots can become quite hot, so consider the shade of the parking garage for comfort.
Accessing the Nassau County Clerks Office via public transit is straightforward, owing to Mineola’s status as a regional transportation hub. The facility at 240 Old Country Road is highly accessible by both train and bus. The Mineola Long Island Rail Road (LIRR) station, serving the Main Line, Port Jefferson, and Oyster Bay branches, is located approximately 0.4 miles east of the Clerk’s Office. Upon exiting the LIRR station, walk west on Old Country Road, crossing Mineola Boulevard and Franklin Avenue. The walk is flat and well-lit, taking about 7-9 minutes. LIRR tickets can be purchased at station kiosks or via the MTA TrainTime app; a peak one-way fare from Penn Station is typically $10.75, while off-peak is $7.75. The Mineola station is fully accessible, featuring ramps and elevators for all platforms. For bus commuters, the Nassau Inter-County Express (NICE Bus) provides several routes with stops conveniently close to the Clerk’s Office. Routes N22 (Hicksville to Roosevelt Field), N24 (Mineola to East Meadow), and N40/N41 (Mineola to Roosevelt Field) all have stops on Old Country Road, directly in front of or within a block of the county complex. The N22 and N24 buses typically run every 25-40 minutes on weekdays. A single NICE bus ride costs $2.75, payable by MetroCard or exact coin fare. All NICE buses are equipped with wheelchair ramps and priority seating, ensuring accessibility for all passengers. Given the ease of access, many local residents find taking public transit a less stressful alternative to navigating Mineola’s often-congested parking situation.
Follow these simple steps to apply for your passport at the NASSAU COUNTY CLERKS OFFICE’s office at 240 OLD COUNTRY ROAD. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into NASSAU COUNTY CLERKS OFFICE (240 OLD COUNTRY ROAD) 9:00-15:30. We recommend arriving before closing. Call ahead at 5165711440.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
The process at Nassau County Clerks Office begins the moment you approach the stately, multi-story brick building at 240 Old Country Road, a prominent fixture in Mineola’s civic center. You will typically enter through the main south entrance, directly facing Old Country Road, which is clearly marked and features large, ornate glass doors. Upon entry, all visitors must pass through a standard security checkpoint involving metal detectors and bag screening, similar to what one might find at a courthouse. Once cleared, proceed into the spacious, high-ceilinged main lobby. The passport acceptance services are conveniently located on the first floor, usually within the broader County Clerk’s area. Look for the ‘Passport Services’ signage, typically directing you to windows 4 or 5 at the far end of the public service counter.
Upon reaching the dedicated passport window, you will check in with an agent, confirming your appointment time and presenting your preliminary documents. The entire appointment, from check-in to final document review and payment, is generally efficient, often lasting between 18 and 22 minutes for a standard application. The layout is designed for privacy, with individual windows ensuring a focused interaction with the passport agent. The area is well-lit and maintained, with comfortable seating available in a waiting section should there be a brief delay. For accessibility, the building features ramped access at the south entrance, automatic doors, and clearly marked elevators to all floors, ensuring that all applicants can navigate the facility with ease. Restrooms are available on the ground floor, and water fountains are also accessible near the main lobby.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at NASSAU COUNTY CLERKS OFFICE versus using our expedited service.
While NASSAU COUNTY CLERKS OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
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Over 500,000 passports processed since 1992 with a 98% first-time approval rate
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Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. NASSAU COUNTY CLERKS OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
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