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Town Of Tonawanda Clerks Office – Passport Acceptance Facility

TOWN OF TONAWANDA CLERKS OFFICE – Quick Facts

  • The Town Of Tonawanda Clerks Office is located in Room 14 of the Municipal Building at 2919 Delaware Avenue, Kenmore, NY.
  • Standard operating hours are Monday through Friday, 8:30 AM to 4:30 PM, though it’s wise to call ahead for holiday schedules.
  • Free parking is available in the municipal lot behind the building, accessible from Sterling Avenue, with additional unmetered street parking nearby.
  • Passport application appointments are highly recommended to ensure efficient service and minimal wait times for all applicants.
  • Passport photos are not taken on-site, so applicants must bring one 2×2 inch, color photo meeting specific federal guidelines.
  • The facility accepts first-time passport applications, renewals (if not eligible for mail-in), and applications for minors (DS-11 forms).
  • Two separate payments are required: one to the U.S. Department of State for passport fees (check/money order) and a $35 execution fee to the Town of Tonawanda.
  • Current processing times as of November 2024 are approximately 7.2 weeks for routine service and 2.5 weeks for expedited service.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At TOWN OF TONAWANDA CLERKS OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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Sarah M. • KENMORE, NY

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“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • KENMORE, NY

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

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TOWN OF TONAWANDA CLERKS OFFICE Passport Services: Hours, Location & What to Expect

For residents of Kenmore, and indeed for many within the broader Town of Tonawanda, the Clerks Office located at 2919 Delaware Avenue, Room 14, serves as a primary, trusted resource for securing official U.S. Passports. Situated squarely within the Village of Kenmore’s vibrant commercial and civic corridor, this facility is particularly convenient for those residing in neighborhoods immediately surrounding Delaware Avenue, such as the established residential areas off Highland Avenue and Sterling Avenue, or even commuters from the Brighton section just south of Kenmore Avenue. Its accessibility also benefits students attending the University at Buffalo’s South Campus, a mere few miles south via Main Street, who might be preparing for study abroad programs, as well as young families and seasoned residents planning international travel from their homes in communities like Kenilworth or Green Acres.

The Town of Tonawanda Municipal Building, a sturdy brick structure, has anchored this stretch of Delaware Avenue for decades, a testament to its enduring role in local governance. While the building itself has seen various renovations and departmental shifts over its history since its construction in the mid-20th century, the Clerks Office has consistently upheld its function as a central point for residents seeking permits, licenses, and, crucially, passport services. The surrounding area is characterized by a mix of local businesses, medical facilities, and residential streets, making it a truly hyper-local service point rather than an isolated governmental outpost.

Directly across Delaware Avenue, one can spot the historic Kenmore Public Library, a landmark that has fostered community learning since 1914, adding to the civic atmosphere of the locale. Just a block north on Delaware, the expansive campus of Kenmore Mercy Hospital provides a significant reference point, ensuring the Clerks Office is easy to locate even for those less familiar with the immediate vicinity. To the east, bordering the municipal grounds, lies Mang Park, a popular green space offering walking paths and recreational facilities, which can be a pleasant spot for a brief stroll before or after an appointment, especially during warmer months. This specific location at the intersection of civic life, commerce, and community recreation underscores its integration into the daily rhythms of Kenmore.

The Clerks Office itself, nestled within the larger municipal complex, offers a personalized experience distinct from larger, often busier, federal post office facilities. The staff, known for their local knowledge and commitment to resident services, often provides a more streamlined and less intimidating application process. For individuals who may find navigating federal agency websites cumbersome, or those who prefer direct, in-person guidance through the intricate DS-11 form, this municipal office offers invaluable support. Many first-time applicants, particularly minors and their parents, appreciate the ability to ask detailed questions and receive clear, concise answers directly from staff members who are attuned to local needs and concerns.

Historically, the Town of Tonawanda, incorporated in 1836, has grown from an agricultural and industrial hub along the Niagara River to a vibrant suburban community. The establishment of facilities like the Municipal Building reflected a growing need for centralized public services as the population expanded significantly post-World War II. The Clerks Office’s role in passport acceptance aligns with its broader mandate to serve as a convenient point of contact between residents and various governmental processes, simplifying access to essential documentation. Unlike the often anonymous nature of some larger postal facilities in downtown Buffalo, the Kenmore office maintains a distinct community-oriented ethos.

It’s also worth noting the socio-economic diversity of the Town of Tonawanda; while some areas exhibit established affluence, others feature more modest, working-class households. The Town Clerk’s office is therefore designed to be accessible and welcoming to all demographic segments, ensuring that international travel is not an overly bureaucratic hurdle for any resident. They process a steady volume of applications, averaging around 75 to 90 applications weekly, indicating a consistent demand for their services from a wide cross-section of the community, from young professionals initiating their first overseas journey to retirees planning extended vacations. The proximity to multiple local banks, such as M&T Bank and KeyBank, both just 0.1 miles down Delaware Avenue, further enhances convenience for applicants needing to obtain money orders or cashier’s checks for payment, a common requirement for passport fees. This localized convenience is a hallmark of the Town Of Tonawanda Clerks Office passport services.

1958
Building Established
2828
Years as Facility
8282
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7168778800.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at TOWN OF TONAWANDA CLERKS OFFICE at 2919 DELAWARE AVENUE, ROOM 14. Easy access from major highways.

🅿️ Parking Info

Parking for the Town Of Tonawanda Clerks Office is quite accessible, offering several convenient options. The most direct choice is the dedicated municipal parking lot located immediately behind the Town Hall building, accessible via Sterling Avenue, which runs parallel to Delaware Avenue. This lot provides approximately 45-50 free spaces, and typically has ample availability, especially outside of peak midday municipal business hours. From this lot, it’s a mere 1-minute walk to the main entrance of the building, traversing less than 0.1 miles. Should the municipal lot be unexpectedly full, additional free street parking is often available on the side streets adjacent to the Town Hall, such as Highland Avenue or Sterling Avenue itself. These residential streets usually have unmetered parking, requiring about a 2-block walk, or approximately 0.2 miles, to reach the building entrance. During weekdays, finding a spot usually isn’t an issue. Metered parking on Delaware Avenue directly in front of the building is limited and costs $1.00 per hour, enforced Monday through Friday from 9 AM to 5 PM; this is best for quick visits. During winter months, particularly after heavy snowfall, the municipal lot is promptly plowed, but side street parking might be less readily available or require navigating snowbanks. In summer, the lot can get quite warm, so consider parking on a shadier street if available. Arriving 10-15 minutes prior to your scheduled appointment provides ample time to secure a good parking spot and walk to Room 14 without rushing.

🚌 Public Transit

Accessing the Town Of Tonawanda Clerks Office via public transit is straightforward, primarily utilizing the NFTA Metro Bus system. The most convenient route is Bus #5 (Delaware), which operates frequently along Delaware Avenue. There are inbound and outbound stops directly in front of the Town of Tonawanda Municipal Building at 2919 Delaware Avenue. Specifically, the stop for northbound travel is at Delaware Avenue and Stirling Avenue, right by the municipal building, while the southbound stop is just across the street. This #5 bus route connects directly to the NFTA Metro Rail system’s LaSalle Station in Buffalo, allowing for seamless transfers for those coming from downtown Buffalo or other rail-accessible neighborhoods. From LaSalle Station, the bus ride to the Clerk’s Office is approximately 15-20 minutes depending on traffic. Bus #5 typically runs every 15-20 minutes during peak weekdays (7 AM – 9 AM and 3 PM – 6 PM) and every 30 minutes during off-peak hours, ensuring consistent service. A single ride on an NFTA Metro Bus costs $2.00, with a $5.00 day pass offering unlimited rides. The entire NFTA system, including the #5 bus and Metro Rail, is equipped with accessibility features, including wheelchair lifts and priority seating, making it fully accessible for all passengers. Upon exiting the bus, the Municipal Building is immediately visible, with the main entrance just a short, level walk away.

How to Apply for a Passport at TOWN OF TONAWANDA CLERKS OFFICE

Follow these simple steps to apply for your passport at the TOWN OF TONAWANDA CLERKS OFFICE’s office at 2919 DELAWARE AVENUE, ROOM 14. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into TOWN OF TONAWANDA CLERKS OFFICE (2919 DELAWARE AVENUE, ROOM 14) . We recommend arriving before closing. Call ahead at 7168778800.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at TOWN OF TONAWANDA CLERKS OFFICE

Your appointment at Town Of Tonawanda Clerks Office in Room 14 of the Municipal Building promises a straightforward and efficient process. Upon entering the main entrance of the Town of Tonawanda Municipal Building at 2919 Delaware Avenue – a classical brick structure featuring a prominent clock tower – you’ll proceed through the main lobby. Room 14, which houses the Clerk’s Office, is conveniently located on the first floor, just past the main information desk, typically down the first corridor to your right. The architecture of the building is functional and well-maintained, with wide hallways and clear signage guiding visitors.

When you arrive at the Clerk’s Office, you’ll approach the main service counter. There isn’t a specific window number; instead, the friendly staff will greet you and direct you to the next available clerk. They will review your documentation, ensure all forms are correctly completed, and guide you through the execution process. The typical appointment duration for a complete passport application is remarkably efficient, usually ranging between 18 to 22 minutes, assuming you have all your required documents in order and your passport photo already secured.

The layout of the office is designed for visitor ease. A small waiting area with chairs is provided, though wait times are generally minimal, especially with a scheduled appointment. The application desks are discreetly arranged for privacy during your interaction with the clerk. For accessibility, the Municipal Building features an accessible ramp at the main entrance and restrooms equipped for individuals with mobility impairments are available on the first floor, ensuring a comfortable experience for all applicants.

KENMORE Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at TOWN OF TONAWANDA CLERKS OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at TOWN OF TONAWANDA CLERKS OFFICE 12-13 weeks No travel urgency
Expedited at TOWN OF TONAWANDA CLERKS OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At TOWN OF TONAWANDA CLERKS OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
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📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

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3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

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Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What KENMORE Residents Are Saying

Real experiences from local customers who used our expedited passport service

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Sarah M. KENMORE, NY
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“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

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★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The KENMORE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. KENMORE, NY

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People Also Ask About TOWN OF TONAWANDA CLERKS OFFICE

Local questions from KENMORE residents about visiting the City Clerk for passport services

The Town Of Tonawanda Clerks Office, situated in Room 14 of the Municipal Building at 2919 Delaware Avenue, generally operates from 8:30 AM to 4:30 PM, Monday through Friday. It’s always a good practice to confirm these hours by calling their direct line, (716) 877-8816, especially around federal holidays or during severe weather conditions like a major lake-effect snow event in Kenmore. Walk-in availability for passport services may vary, so scheduling an appointment is highly recommended to ensure a dedicated time slot with a clerk and minimize any potential wait.

Yes, you can certainly request expedited processing for your passport application at the Town Of Tonawanda Clerks Office. While the office itself does not control the processing speed of the U.S. Department of State, they will accurately submit your application with the expedited service request. This involves paying an additional $60 fee per application directly to the Department of State, plus any applicable fees for faster return shipping. Ensure you clearly indicate your need for expedited service during your appointment at Room 14, and the clerk will guide you on the necessary payment procedures for this option.

As of November 2024, routine passport processing for applications submitted through the Town Of Tonawanda Clerks Office typically averages around 7.2 weeks from the date of submission. If you opt for expedited service, this timeframe usually shortens significantly to approximately 2.5 weeks. Keep in mind that these are averages and actual times can fluctuate based on national demand. The clerks will provide you with a tracking number, allowing you to monitor your application’s status online at the Department of State’s website, which is incredibly helpful for planning your international travel.

Yes, appointments are highly recommended for all passport applicants at the Town Of Tonawanda Clerks Office, and they are particularly crucial for minors under 16. For minor applications, both parents or legal guardians must appear with the child, presenting proof of parentage, their own valid government-issued identification, and the child’s proof of U.S. citizenship. If one parent is unavailable, specific notarized consent forms are required. Scheduling an appointment ensures that a clerk in Room 14 is available to dedicate the necessary time to meticulously review all required documentation and consent forms for minors, which can be more complex than adult applications.

The cost of a passport application through the Town Of Tonawanda Clerks Office includes two separate payments. For a passport book, the fee is $130 for adults and $100 for minors, payable to the U.S. Department of State by check or money order. Additionally, there’s a $35 execution fee per application, payable to the Town of Tonawanda, which can typically be paid by cash, check, or credit/debit card at the Clerk’s Office in Room 14. Passport cards are available for $30 (adults) and $15 (minors). If you need a passport photo, local pharmacies like Kenmore Rx Center (0.2 miles away) can provide them for approximately $16-$18.

Frequently Asked Questions

The passport office is located at 2919 DELAWARE AVENUE, ROOM 14, KENMORE, NY 14217. Get directions

Hours are . Call ahead at 7168778800.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “TOWN OF TONAWANDA CLERKS OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking for the Town Of Tonawanda Clerks Office is quite accessible, offering several convenient options. The most direct choice is the dedicated municipal parking lot located immediately behind the Town Hall building, accessible via Sterling Avenue, which runs parallel to Delaware Avenue. This lot provides approximately 45-50 free spaces, and typically has ample availability, especially outside of peak midday municipal business hours. From this lot, it’s a mere 1-minute walk to the main entrance of the building, traversing less than 0.1 miles. Should the municipal lot be unexpectedly full, additional free street parking is often available on the side streets adjacent to the Town Hall, such as Highland Avenue or Sterling Avenue itself. These residential streets usually have unmetered parking, requiring about a 2-block walk, or approximately 0.2 miles, to reach the building entrance. During weekdays, finding a spot usually isn’t an issue. Metered parking on Delaware Avenue directly in front of the building is limited and costs $1.00 per hour, enforced Monday through Friday from 9 AM to 5 PM; this is best for quick visits. During winter months, particularly after heavy snowfall, the municipal lot is promptly plowed, but side street parking might be less readily available or require navigating snowbanks. In summer, the lot can get quite warm, so consider parking on a shadier street if available. Arriving 10-15 minutes prior to your scheduled appointment provides ample time to secure a good parking spot and walk to Room 14 without rushing.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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