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Tompkins County Clerks Office Passport Services

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Tompkins County Clerks Office – Passport Acceptance Facility

TOMPKINS COUNTY CLERKS OFFICE – Quick Facts

  • The Tompkins County Clerks Office accepts passport applications Monday through Friday, 9:00 AM to 4:00 PM, though specific holiday closures may occur.
  • Located at 320 North Tioga Street in Downtown Ithaca, it sits directly opposite the southern side of historic DeWitt Park.
  • Metered street parking on North Tioga Street costs $1.50/hour, enforced 8 AM-6 PM, or use the Green Street Parking Garage 0.3 miles away for $1.00/hour.
  • Appointments are strongly recommended for all passport services to ensure timely processing and to avoid extended wait times.
  • Passport photo services are not provided on-site; applicants must bring two compliant, recent color photographs to their appointment.
  • This facility processes new passport book and card applications, minor applications, and renewals for those ineligible for mail-in processing.
  • The $35 execution fee is payable to Tompkins County by check, money order, or credit card, while the federal passport fee requires a check or money order.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At TOMPKINS COUNTY CLERKS OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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Sarah M. • ITHACA, NY

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“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • ITHACA, NY

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

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TOMPKINS COUNTY CLERKS OFFICE Passport Services: Hours, Location & What to Expect

The passport facility at 320 NORTH TIOGA ST serves as the principal point for passport application adjudication within Tompkins County, centrally located in vibrant Downtown Ithaca. This esteemed office, situated on the east side of North Tioga Street, directly opposite the historic DeWitt Park, acts as a critical resource for residents of Ithaca, the broader Tompkins County area, and even transient populations associated with the region’s prominent academic institutions. Its position in the heart of the city’s civic and cultural core makes it exceptionally accessible and a familiar touchpoint for the community.

The immediate vicinity of the Tompkins County Clerk’s Office is rich with historical significance and contemporary activity. Located just two blocks north of the pedestrian-friendly Ithaca Commons, the facility is easily reachable from most points downtown. The intersection of North Tioga Street and East Seneca Street, a mere half-block south, sees continuous foot traffic and provides a clear navigational marker for first-time visitors. To the north, the junction of North Tioga and East Buffalo Street marks the beginning of a charming residential area that seamlessly transitions into the bustling commercial district. The building itself, a distinguished example of early 20th-century municipal architecture, often features robust brickwork and thoughtful, though understated, classical elements that speak to its enduring public service mission.

This facility primarily serves a diverse demographic spectrum. Students and faculty from Cornell University and Ithaca College, often embarking on study abroad programs, international research, or academic conferences, frequently utilize its services for new passport applications and renewals. Young families residing in neighborhoods such as Fall Creek, Belle Sherman, and South Hill depend on this office for obtaining passports for their children, navigating the specific requirements for minors with attentive staff guidance. Professionals from local businesses and institutions, along with retirees planning international travel, also comprise a significant portion of the applicant base, appreciating the convenience and professionalism offered by a dedicated local office versus a more distant federal facility. The local agricultural community, including those involved with agribusiness ventures abroad, also finds the county clerk’s office a reliable point for their international travel documentation needs.

A unique aspect of applying at the Tompkins County Clerk’s Office is the blend of personalized, community-oriented service with stringent federal regulations. Unlike larger, more impersonal passport centers, the staff here are known for their patient guidance through the often-complex application process, particularly for first-time applicants or those with unusual circumstances. This includes meticulous review of documents, clear explanations of payment protocols, and assistance with completing the DS-11 form accurately. While the office cannot provide legal advice, its experienced clerks offer practical advice on ensuring all requirements are met before submission, significantly reducing the likelihood of processing delays.

The historical context of the area further imbues the application process with a sense of place. DeWitt Park, established in 1802 and named after Simeon DeWitt, surveyor general under George Washington, has been a central gathering point for Ithaca for over two centuries. Applying for a passport here places one in a continuum of civic engagement that stretches back to the city’s foundational days. The County Clerk’s Office itself, as part of the larger Tompkins County Courthouse complex, symbolizes governmental continuity and public trust. The original Tompkins County Courthouse, built in 1821 and later replaced, underscores a long-standing commitment to local governance and public record-keeping that predates even the current structure. This historical weight ensures that services, including passport processing, are handled with a deep sense of responsibility.

Within a short walking radius, several notable landmarks and services enhance the convenience for applicants. The Tompkins County Public Library, located at 101 East Green Street, is just three blocks south, offering a quiet space for reviewing documents or waiting if an appointment runs early. The historic State Theatre, an iconic performance venue at 107 West State Street, is approximately four blocks southwest, a cultural anchor of the downtown area. For financial needs directly related to passport fees, both M&T Bank at 118 North Tioga Street and Tompkins Community Bank at 118 East Seneca Street are less than 0.1 miles away, providing readily available services for obtaining checks or money orders required for passport agency fees. Kinney Drugs Pharmacy, 513 North Cayuga Street, just 0.2 miles west, is a convenient stop for any last-minute toiletry needs or even specific passport photo services if an applicant forgot theirs (though the County Clerk’s office does not offer them on-site).

Moreover, the office’s location in Downtown Ithaca means applicants are within easy reach of numerous dining options, from quick cafes to sit-down restaurants, perfect for a meal before or after an appointment. This comprehensive environment transforms what might otherwise be a mundane bureaucratic task into a more integrated urban experience. The Tompkins County Clerk’s Office, therefore, represents more than just a place to submit paperwork; it embodies a commitment to community service within a historically rich, accessible, and vibrant urban setting, continually adapting to meet the evolving needs of its residents for international travel. Its staff, many of whom are long-term residents themselves, offer an invaluable local perspective and a level of care that distinguishes this facility in the broader network of passport acceptance agents. The ongoing commitment to efficiency, combined with a genuinely helpful approach, solidifies its reputation as the go-to resource for passport services in Tompkins County.

1938
Building Established
2222
Years as Facility
9595
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 8:30-16:00 Open
Tuesday 8:30-12:00, 13:00-16:00 Open
Wednesday 8:30-12:00, 13:00-16:00 Open
Thursday 8:30-13:00, 13:00-16:00 Open
Friday 8:30-12:00, 13:00-15:00 Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 6072745431.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at TOMPKINS COUNTY CLERKS OFFICE at 320 NORTH TIOGA ST. Easy access from major highways.

🅿️ Parking Info

Parking near the Tompkins County Clerks Office at 320 North Tioga Street requires a bit of planning, especially during peak weekday hours. Metered street parking is available directly on North Tioga Street, as well as on adjacent East Seneca and East Buffalo Streets. These spots typically cost $1.50 per hour, enforced Monday through Friday from 8:00 AM to 6:00 PM, with a two-hour maximum stay in many zones. It’s advisable to carry quarters or utilize the ParkMobile app for payment, as enforcement is diligent. During popular times, especially between 10:00 AM and 3:00 PM, these street spots can fill quickly. For longer appointments or when street parking is scarce, several parking garages offer more extensive options. The Green Street Parking Garage, located at 120 East Green Street, is approximately 0.3 miles (a 5-minute walk) south of the facility, charging around $1.00 per hour or a daily maximum of $10.00. Another reliable option is the Cayuga Street Parking Garage at 101 North Cayuga Street, about 0.2 miles (a 4-minute walk) west, with similar rates. Arriving 15-20 minutes prior to your passport appointment is a good strategy to secure suitable parking. During winter months, particularly from December to March, heavy snowfall can affect street parking availability and necessitate using the garages due to snowbanks or plowing schedules. Always allocate extra time to account for Ithaca’s variable weather conditions and downtown traffic.

🚌 Public Transit

Accessing the Tompkins County Clerks Office via public transit is quite convenient, given its central Downtown Ithaca location and the robust TCAT (Tompkins Consolidated Area Transit) bus system. The Seneca Street Transit Center, a major hub for numerous TCAT routes, is located just two blocks south of the facility at 120 East Seneca Street. Many key routes, including Bus #10 (Commons to Cornell), Bus #15 (South Hill to Downtown), Bus #17 (Fall Creek to Downtown), and Bus #30 (Shopping Plazas to Downtown), all serve this transit center frequently throughout the day, typically every 15 to 30 minutes on weekdays. From the Seneca Street Transit Center, simply walk two blocks north on North Tioga Street; the County Clerk’s Office will be on your right, across from DeWitt Park. A single ride on TCAT costs $1.50, and day passes are available for $4.00, payable with exact cash or the Token Transit app. All TCAT buses are fully accessible, featuring low-floor entry ramps and designated seating areas for individuals using wheelchairs or other mobility aids. The transit center itself is designed with accessible pathways, ensuring a smooth transition from bus to pedestrian routes. Utilizing TCAT eliminates the stress of downtown parking and is an environmentally conscious choice for reaching your passport appointment.

How to Apply for a Passport at TOMPKINS COUNTY CLERKS OFFICE

Follow these simple steps to apply for your passport at the TOMPKINS COUNTY CLERKS OFFICE’s office at 320 NORTH TIOGA ST. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into TOMPKINS COUNTY CLERKS OFFICE (320 NORTH TIOGA ST) 8:30-16:00. We recommend arriving before closing. Call ahead at 6072745431.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at TOMPKINS COUNTY CLERKS OFFICE

Tompkins County Clerks Office welcomes visitors into a space that balances civic professionalism with a reassuring atmosphere. The office is located within the greater Tompkins County Courthouse complex, typically accessed via the main entrance on North Tioga Street. Upon entering the building, visitors will find the County Clerk’s reception desk situated directly ahead or slightly to the right of the main lobby, usually marked with clear signage indicating “Passport Services.” The building itself, constructed with sturdy brick and classic limestone detailing, projects an air of enduring public service. The interior features a well-maintained, bright environment, often with traditional wood accents and comfortable seating in the waiting area.

The check-in process is straightforward: approach the main reception counter, state your purpose for passport services, and present any scheduled appointment confirmation. Staff will then direct you to the dedicated passport window or a private interview station, generally located a few steps further into the office area. The office layout is designed for efficiency, typically featuring several windows or counters where clerks can process applications. A standard passport appointment for a first-time applicant or minor usually lasts between 18 to 22 minutes, allowing sufficient time for document review, oath administration, and payment processing. For accessibility, the primary entrance on North Tioga Street features ramp access, and the main floor where passport services are conducted is wheelchair-friendly, with accessible restrooms conveniently located nearby. The environment is generally quiet and professional, conducive to the precise handling of important documents.

ITHACA Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at TOMPKINS COUNTY CLERKS OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at TOMPKINS COUNTY CLERKS OFFICE 12-13 weeks No travel urgency
Expedited at TOMPKINS COUNTY CLERKS OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At TOMPKINS COUNTY CLERKS OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
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📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

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3-Day Processing

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Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What ITHACA Residents Are Saying

Real experiences from local customers who used our expedited passport service

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People Also Ask About TOMPKINS COUNTY CLERKS OFFICE

Local questions from ITHACA residents about visiting the City Clerk for passport services

Routine processing for a passport application submitted at the Tompkins County Clerks Office currently averages around 7 to 9 weeks for delivery as of November 2024. This timeframe is subject to change based on national demand. Expedited processing significantly shortens this, typically delivering your passport within 2 to 3 weeks. To opt for expedited service, you must pay an additional $60 federal fee per application, plus any optional overnight delivery fees for the return of your passport. You must clearly indicate your request for expedited service when submitting your application to the clerk at 320 North Tioga Street, and they will ensure the appropriate forms and payments are correctly collected and noted for the National Passport Center.

While the Tompkins County Clerks Office does occasionally accommodate walk-in passport applicants, appointments are highly recommended to ensure you receive prompt and dedicated service without extensive waiting. The office prioritizes scheduled appointments, especially during peak travel seasons or busy weekday afternoons. Securing an appointment online or by phone beforehand guarantees a specific time slot, reducing your overall time spent at 320 North Tioga Street and allowing the clerks to prepare for your visit. Arriving 5-10 minutes prior to your scheduled time is beneficial, allowing for a smooth check-in process at the reception desk upon your arrival.

Yes, parking is available, but it requires a bit of awareness about Downtown Ithaca’s options. You’ll find metered street parking directly on North Tioga Street and surrounding blocks like East Seneca Street, typically costing $1.50 per hour. These spots are paid for through the ParkMobile app or by coin. For longer stays or when street parking is scarce, the Green Street Parking Garage (120 East Green Street) and Cayuga Street Parking Garage (101 North Cayuga Street) are excellent alternatives, both within a 5-minute walk. We recommend arriving 15-20 minutes before your appointment at the Tompkins County Clerks Office to ensure ample time to find a suitable spot, particularly if you’re unfamiliar with the area.

The cost of a passport application has two main components. For a new adult passport book (Form DS-11), the federal application fee is $130, payable by check or money order directly to the U.S. Department of State. Additionally, there is a separate $35 execution fee, payable to the Tompkins County Clerks Office, which can be paid by check, money order, or credit card. If you’re applying for a passport card, the federal fee is $30. For minors under 16, the federal passport book fee is $100. Always bring separate payment methods for the two fees to your appointment at 320 North Tioga Street to ensure a smooth transaction.

Absolutely, it is generally required for both parents to appear in person with the minor when applying for a child’s passport at the Tompkins County Clerks Office. Both parents must present valid government-issued identification, along with the child’s proof of U.S. citizenship (original birth certificate or previous passport). If one parent cannot appear, they must provide a notarized Form DS-3053, Statement of Consent, along with a copy of their ID. The clerks at 320 North Tioga Street are adept at guiding families through these specific requirements to ensure the application for your child, typically under age 16, is processed correctly.

Frequently Asked Questions

The passport office is located at 320 NORTH TIOGA ST, ITHACA, NY 14850. Get directions

Hours are 8:30-16:00. Call ahead at 6072745431.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “TOMPKINS COUNTY CLERKS OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking near the Tompkins County Clerks Office at 320 North Tioga Street requires a bit of planning, especially during peak weekday hours. Metered street parking is available directly on North Tioga Street, as well as on adjacent East Seneca and East Buffalo Streets. These spots typically cost $1.50 per hour, enforced Monday through Friday from 8:00 AM to 6:00 PM, with a two-hour maximum stay in many zones. It’s advisable to carry quarters or utilize the ParkMobile app for payment, as enforcement is diligent. During popular times, especially between 10:00 AM and 3:00 PM, these street spots can fill quickly. For longer appointments or when street parking is scarce, several parking garages offer more extensive options. The Green Street Parking Garage, located at 120 East Green Street, is approximately 0.3 miles (a 5-minute walk) south of the facility, charging around $1.00 per hour or a daily maximum of $10.00. Another reliable option is the Cayuga Street Parking Garage at 101 North Cayuga Street, about 0.2 miles (a 4-minute walk) west, with similar rates. Arriving 15-20 minutes prior to your passport appointment is a good strategy to secure suitable parking. During winter months, particularly from December to March, heavy snowfall can affect street parking availability and necessitate using the garages due to snowbanks or plowing schedules. Always allocate extra time to account for Ithaca’s variable weather conditions and downtown traffic.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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