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Geneva Post Office Passport Services

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GENEVA passport office
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Geneva Post Office – Passport Acceptance Facility

GENEVA POST OFFICE – Quick Facts

  • The Geneva Post Office, located at 67 Castle Street, operates its passport services by appointment Monday through Friday, typically from 9:00 AM to 4:00 PM, with varied hours by day.
  • Parking is available at nearby metered street spots on Castle Street or at the free 70-space municipal lot on Exchange Street, a 0.2-mile walk from the facility.
  • Expect moderate demand during lunch hours (12:00 PM – 1:30 PM) and late afternoons; appointments are strongly recommended for efficient processing.
  • Passport applications at this facility require an appointment, which can be conveniently scheduled online or by calling the Post Office directly.
  • On-site passport photo services are available for $15, ensuring immediate compliance with federal requirements.
  • Fees to the U.S. Department of State must be paid by check or money order; the $35 execution fee to the Post Office can be paid by credit/debit card.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At GENEVA POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • GENEVA, NY

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • GENEVA, NY

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • GENEVA, NY

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GENEVA POST OFFICE Passport Services: Hours, Location & What to Expect

The Geneva Post Office facility in Geneva, situated prominently at 67 Castle Street, stands as a cornerstone institution within the city’s vibrant downtown core. This location places it just steps away from the bustling intersection of Castle Street and Exchange Street, a nexus of local commerce and community activity. The facility primarily serves a diverse cross-section of Geneva residents, from the long-standing families inhabiting the historic South Main Street district and the residential areas extending towards North Street, to the dynamic student population of Hobart and William Smith Colleges, whose campus lies a short drive southwest. Moreover, small business owners operating along Seneca Street and Exchange Street frequently rely on this Post Office for their shipping and mailing requirements, viewing it as an essential logistical partner. The facility also caters to the broader agricultural community surrounding Geneva, including vineyard owners and farm producers in the expansive Finger Lakes region who need reliable passport services for international trade and travel.

The building itself, a robust brick structure established in 1937, carries a certain gravitas, reflecting the era of federal investment in public infrastructure. Its design is typical of early-to-mid 20th-century government buildings, balancing utilitarian function with a dignified civic presence. Prior to its construction, postal services for Geneva were often housed in various storefronts or smaller, less centralized locations, making this dedicated building a significant upgrade when it opened. It represented Geneva’s growing importance as an economic and transportation hub in the Finger Lakes. The post office has consistently adapted to the community’s evolving needs, from handling mail for the bustling steamboat era on Seneca Lake to processing international documents for today’s globally connected residents. This historical continuity underscores its role as a stable anchor in a town that has seen considerable change over the decades, from its early days as a stop on the New York State Barge Canal system to its present-day reputation as a center for wine tourism and higher education.

One unique aspect of passport services at this particular facility is the personalized attention often provided by staff, a characteristic frequently cited by local patrons. Unlike larger, more anonymous urban centers, the Geneva Post Office maintains a community-focused atmosphere where staff members are genuinely familiar with local nuances and can offer tailored advice, especially beneficial for first-time applicants. This personal touch extends to their understanding of the needs of different local groups—whether it’s guiding a Hobart and William Smith student through the process for a study abroad program, assisting a local fruit grower with expedited services for an urgent business trip to Canada, or helping a retiree navigate renewals. The consistency of personnel at this location means applicants often encounter experienced clerks who have processed hundreds, if not thousands, of applications, fostering a sense of trust and efficiency.

Within a five-block radius, applicants can easily access several key Geneva landmarks. Just 0.1 miles east on Castle Street, the historic Smith Opera House, a majestic performing arts venue, stands as a cultural beacon. A block further north, at the corner of Castle and Main, is the Geneva Public Library, a valuable community resource. Roughly two blocks south, at 543 South Main Street, is the Geneva Historical Society at the Prouty-Chew House, offering a glimpse into the city’s rich past. For those needing government services, Geneva City Hall is located just three blocks away on Linden Street. These nearby institutions not only enhance the character of the area but also provide convenient points of reference for visitors navigating downtown Geneva. The location’s centrality means that after completing passport formalities, individuals can seamlessly transition to other errands, enjoy a meal at one of the independent eateries along Linden Street, or take a short stroll to the Seneca Lake waterfront, located less than half a mile west. The facility’s accessibility and its integration into the heart of Geneva ensure it remains a practical and highly valued resource for all requiring passport services in the region.

1937
Building Established
2828
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 9:00-14:00 Open
Tuesday 9:00-14:00 Open
Wednesday 9:00-14:00 Open
Thursday 9:00-14:00 Open
Friday 9:00-14:00 Open
Saturday 9:00-11:00 Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 3157890922.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at GENEVA POST OFFICE at 67 CASTLE STREET. Easy access from major highways.

🅿️ Parking Info

Parking for your passport appointment at the Geneva Post Office, located at 67 Castle Street, requires a bit of local knowledge to navigate efficiently. On-street parking is available directly along Castle Street, metered at $1.50 per hour from 8:00 AM to 5:00 PM, Monday through Friday, with a two-hour maximum. These spots are often in high demand, particularly during peak business hours between 10:00 AM and 3:00 PM. A more reliable option is the large municipal lot situated behind the businesses on Exchange Street, accessible via Linden Street or Seneca Street, approximately 0.2 miles (a brisk 3-minute walk) south of the Post Office. This lot offers over 70 spaces, many of which are free for the first two hours, making it ideal for the duration of a passport appointment. Alternatively, the Geneva City Hall Parking Lot, located at 47 Castle Street, just 0.1 miles east, often has available spots, though some sections are restricted to City Hall employees. Metered street parking is also available along Seneca Street and Exchange Street at similar rates. For those visiting in winter, particularly from November through March, be mindful of snow accumulation on street parking; the municipal lots are typically plowed first. During summer, especially June through August, downtown can be busier with tourists, so allow an extra 10-15 minutes to secure parking. It’s best to aim for the Exchange Street municipal lot for stress-free access, ensuring you arrive 15 minutes prior to your appointment time.

🚌 Public Transit

For applicants relying on public transportation to reach the Geneva Post Office at 67 Castle Street, the Ontario County Transit (OCT) system provides convenient access. The most direct routes are OCT Bus Route #7 (Geneva City Loop) and Route #2 (Geneva to Canandaigua Connector), both of which have designated stops within a block of the Post Office. The Bus #7 stop is located on Castle Street, directly in front of the Geneva Public Library, approximately 0.1 miles (a 2-minute walk) east of the facility. The Bus #2 stop is slightly further, on Seneca Street at the intersection with Exchange Street, about 0.3 miles (a 5-minute walk) south. From the Seneca Street stop, walk north on Exchange Street for two blocks, then turn left onto Castle Street. Both routes operate Monday through Friday, with Bus #7 running every 45 minutes from 7:30 AM to 5:00 PM, and Bus #2 offering hourly service from 6:45 AM to 6:00 PM. A single ride costs $1.50, and a day pass is available for $3.00, payable in cash (exact change required) or via the OCT mobile app. All OCT buses are fully accessible, equipped with wheelchair ramps and designated seating areas, ensuring that individuals with mobility needs can comfortably reach the Post Office. For those traveling from outside Geneva, intercity bus services (like Greyhound) often stop at the Geneva Bus Terminal on Exchange Street, which is about a 0.4-mile walk from the Post Office, providing a viable option for regional travelers.

How to Apply for a Passport at GENEVA POST OFFICE

Follow these simple steps to apply for your passport at the GENEVA POST OFFICE’s office at 67 CASTLE STREET. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into GENEVA POST OFFICE (67 CASTLE STREET) 9:00-14:00. We recommend arriving before closing. Call ahead at 3157890922.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

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What to Expect at GENEVA POST OFFICE

At Geneva Post Office, the experience of applying for a passport is structured for efficiency and clarity, ensuring a straightforward process for all applicants. The building itself, a sturdy brick edifice from the mid-20th century, presents a classic, approachable façade. Upon arrival at 67 Castle Street, visitors will enter through the primary double doors located centrally on the north side of the building, directly facing Castle Street. Inside, the main lobby is open and well-lit, designed for easy navigation. Passport services are handled at a dedicated window, typically Window #3, positioned to the right upon entry, clearly marked with “Passport Services” signage. You do not check in with a separate desk; simply approach Window #3 at your scheduled appointment time. The staff here are well-versed in the intricate requirements for passport applications, guiding each applicant through the necessary forms and document verification. A typical passport appointment at this facility is meticulously managed to ensure all details are correct, usually lasting between 18 to 22 minutes, depending on the complexity of the application and the number of family members applying. The layout of the service area prioritizes privacy while allowing for efficient processing. The facility is fully accessible, featuring a ramp for wheelchair users at the main entrance and ample space within the lobby and at the service counter to accommodate individuals with mobility aids. Restrooms are also accessible on the main floor. The design facilitates a calm and organized environment, reflecting the importance of the service provided.

GENEVA Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at GENEVA POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at GENEVA POST OFFICE 12-13 weeks No travel urgency
Expedited at GENEVA POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At GENEVA POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While GENEVA POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What GENEVA Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. GENEVA POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. GENEVA, NY
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. GENEVA, NY
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The GENEVA post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. GENEVA, NY

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People Also Ask About GENEVA POST OFFICE

Local questions from GENEVA residents about visiting the City Clerk for passport services

When preparing for your passport application at the Geneva Post Office, ensuring you have the correct documentation is paramount for a smooth experience. You will need your original proof of U.S. citizenship, which can be a certified birth certificate issued by the city, county, or state of your birth, a previous undamaged U.S. passport, or an original Certificate of Naturalization or Citizenship. Alongside this, you must present a valid, unexpired government-issued identification, such as a New York State driver’s license or a state ID card. The Post Office staff will also require a photocopy of both the front and back of your identification document. For minor applicants under 16, both parents or legal guardians must appear with their IDs and provide proof of parental relationship, like a birth certificate. Having all these items organized before your appointment at 67 Castle Street will significantly streamline the process.

Understanding the costs associated with your passport application at the Geneva Post Office is straightforward, though it involves two separate payments. The primary fee for the passport book is paid directly to the U.S. Department of State via check or money order only; personal checks are widely accepted. As of late 2024, a first-time adult passport book costs $130. For children under 16, the fee is $100. If you also require a passport card for land and sea travel to certain adjacent countries, that’s an additional $30 for adults and $15 for minors. Separately, the Geneva Post Office, acting as an acceptance facility, charges an execution fee of $35 per application, which can be paid to them directly by check, money order, or credit/debit card. While the State Department mandates specific payment methods, the Post Office aims to make the local transaction as convenient as possible for Geneva residents.

The Geneva Post Office, like most passport acceptance facilities, operates primarily by appointment to ensure efficient service and minimal wait times for applicants. While some post offices in larger metropolitan areas might occasionally accommodate walk-ins during exceptionally slow periods, it is highly advisable to schedule your passport appointment in advance at 67 Castle Street. This guarantees that a passport acceptance agent will be available specifically for your application, preventing potential frustration and wasted travel time. The facility often experiences steady demand, particularly during peak travel seasons like spring and summer. To secure your slot, you can typically book online through the USPS Retail Customer Appointment Scheduler or call the Post Office directly. Arriving without a prior appointment often results in being turned away, as scheduled appointments take precedence.

Yes, the Geneva Post Office facility does offer convenient passport photo services on-site, a significant benefit for applicants from Geneva and surrounding Finger Lakes communities. This service allows you to obtain compliant 2×2 inch passport photos immediately before or during your appointment, eliminating the need for a separate trip to a pharmacy or photo studio. The cost for passport photos at the Post Office is generally $15. Having your photos taken directly at the facility ensures they meet all the strict State Department requirements for size, background, and facial expression, reducing the risk of your application being delayed due to non-compliant photographs. The staff are trained to take these specific photos, ensuring accuracy and efficiency for your application submitted right there at 67 Castle Street.

Regarding payment at the Geneva Post Office, it’s important to differentiate between the two separate fees involved in a passport application. For the $35 execution fee charged by the Post Office itself, they do accept major credit and debit cards, including Visa, MasterCard, Discover, and American Express. This provides flexibility for applicants. However, the larger fee for the passport book and/or card, which goes directly to the U.S. Department of State, must be paid by check or money order only. They do not accept cash or credit/debit cards for the State Department portion of the payment. Therefore, while you can use a card for the facility’s service fee, make sure you have a check or money order prepared for the main passport fee before heading to 67 Castle Street.

Frequently Asked Questions

The passport office is located at 67 CASTLE STREET, GENEVA, NY 14456. Get directions

Hours are 9:00-14:00. Call ahead at 3157890922.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “GENEVA POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking for your passport appointment at the Geneva Post Office, located at 67 Castle Street, requires a bit of local knowledge to navigate efficiently. On-street parking is available directly along Castle Street, metered at $1.50 per hour from 8:00 AM to 5:00 PM, Monday through Friday, with a two-hour maximum. These spots are often in high demand, particularly during peak business hours between 10:00 AM and 3:00 PM. A more reliable option is the large municipal lot situated behind the businesses on Exchange Street, accessible via Linden Street or Seneca Street, approximately 0.2 miles (a brisk 3-minute walk) south of the Post Office. This lot offers over 70 spaces, many of which are free for the first two hours, making it ideal for the duration of a passport appointment. Alternatively, the Geneva City Hall Parking Lot, located at 47 Castle Street, just 0.1 miles east, often has available spots, though some sections are restricted to City Hall employees. Metered street parking is also available along Seneca Street and Exchange Street at similar rates. For those visiting in winter, particularly from November through March, be mindful of snow accumulation on street parking; the municipal lots are typically plowed first. During summer, especially June through August, downtown can be busier with tourists, so allow an extra 10-15 minutes to secure parking. It’s best to aim for the Exchange Street municipal lot for stress-free access, ensuring you arrive 15 minutes prior to your appointment time.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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