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Operating in Franklin Square since 1957, the Franklin Square Station at 867 Hempstead Turnpike has served as a cornerstone for the community, providing essential postal and passport services to generations of residents. Situated squarely on the bustling Hempstead Turnpike, just east of the critical intersection with Franklin Avenue, this facility is more than just a place to mail letters; it’s a central point for the approximately 30,000 individuals who call Franklin Square home. The surrounding area, characterized by its well-maintained post-war homes and vibrant commercial strips, encompasses the distinct sectors of Franklin Square and its immediate neighbors like Garden City South to the north and Elmont to the south. Residents from these areas, particularly young families looking to secure their children’s first passports or long-term residents planning international travel, frequently rely on the dependable service offered here.
The strategic location of the Franklin Square Station along Hempstead Turnpike makes it easily accessible for those driving from virtually any direction within the hamlet. Hempstead Turnpike itself, a vital east-west thoroughfare, experiences substantial daily traffic, especially during peak commuter hours between 7:30 AM and 9:00 AM, and again from 4:30 PM to 6:00 PM. This post office stands prominently amidst a variety of local businesses, including popular eateries and service providers, making it a convenient stop for errands. For instance, the Franklin Square Diner at 905 Hempstead Turnpike is just a two-minute walk east, offering a traditional breakfast or lunch before an appointment, while the Franklin Square Public Library, a significant community landmark, is located approximately four blocks north on Lincoln Road, providing a quiet resource within a short stroll.
Historically, the establishment of this post office coincided with a period of significant suburban expansion in Nassau County. As Franklin Square transitioned from its earlier agricultural roots to a densely populated residential area in the mid-20th century, the demand for local services grew exponentially. The building itself, a sturdy brick structure typical of its era, reflects the practical and enduring architecture of that development phase. It has adapted over the decades, integrating modern postal systems and, critically, expanding to include passport application acceptance. This evolution has solidified its role in supporting the daily lives and international aspirations of the local populace.
The demographic utilizing this facility for passport services is notably diverse. Retirees residing in the quiet streets off Dogwood Avenue often seek renewal services, appreciating the local convenience that avoids a longer trip to county centers. Young professionals from the Garden City South border, frequently commuting into New York City, find the weekday evening appointment slots invaluable for handling new passport applications or name changes before embarking on international business trips or leisure travel. Furthermore, the burgeoning immigrant communities within Franklin Square often use this location for their naturalization certificate-based passport applications, demonstrating the facility’s broad appeal across various cultural and socio-economic groups.
Unique aspects of the Franklin Square Station include its consistently polite and knowledgeable staff, who are well-versed in the often-complex requirements for passport applications. They have built a reputation for patience and thoroughness, minimizing errors that could delay processing times. The facility also acts as an information conduit, with local bulletins often posted regarding community events, reinforcing its role as a true community touchstone. During school breaks and summer vacation planning seasons—typically March through June—the passport service counter experiences a significant surge in demand, necessitating early appointment booking. The facility remains a cornerstone of civic utility, providing a familiar and trusted environment for residents to manage their essential government-related tasks without the need to navigate unfamiliar urban centers.
Note: The office is closed on all federal holidays. Call ahead at 5163522256.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at FRANKLIN SQUARE STATION at 867 HEMPSTEAD TURNPIKE. Easy access from major highways.
Parking at Franklin Square Station requires some planning, given its location on the bustling Hempstead Turnpike. Directly behind the facility, accessible via a narrow driveway just east of the main building, you’ll find a small, private parking lot. This lot offers approximately 12 designated spaces, which are free for postal patrons, but they fill up quickly, especially during peak hours between 10:00 AM and 2:00 PM on weekdays. For those spaces, allow an extra five minutes to navigate the tight turns. Street parking is available on Hempstead Turnpike itself, predominantly metered at $0.25 for 15 minutes, with a two-hour maximum, operational Monday through Saturday from 8:00 AM to 6:00 PM. These meters are rigorously enforced, so bring a supply of quarters or use the Pango mobile app if available in Nassau County. Alternatively, consider side streets such as Franklin Avenue or Lincoln Road, both within a 0.2 to 0.4-mile radius (a 3-6 minute walk). On these residential streets, you may find unmetered parking, though it’s often limited and requires careful adherence to local signage. For afternoon appointments, arriving 15-20 minutes early is a sound strategy to secure a convenient spot. During the summer months, be mindful of direct sun exposure on the small asphalt lot, which can make your vehicle quite warm. In winter, especially after snowfalls, the rear lot may have limited plowing, so street parking on treated roads might be more reliable.
Public transit options to Franklin Square Station are robust, primarily through the Nassau Inter-County Express (NICE) Bus system. The N6 and N6X bus routes operate directly along Hempstead Turnpike, providing frequent service. The nearest bus stop, ‘Hempstead Tpke @ Franklin Ave,’ is conveniently located just 100 feet west of the post office’s main entrance, a mere 30-second walk. Both the N6 and N6X run every 15-20 minutes during weekday peak hours and approximately every 30 minutes off-peak, with reduced service on weekends. A single ride costs $2.85, payable with a MetroCard or exact change, and a 7-day unlimited pass is $33.00, offering considerable savings for regular commuters. All NICE buses are fully ADA accessible, featuring wheelchair ramps and priority seating. For those traveling via the Long Island Rail Road (LIRR), the closest station is Stewart Manor, served by the Hempstead Branch. Upon exiting the Stewart Manor station, walk south on Covert Avenue for approximately 0.8 miles until you reach Hempstead Turnpike. Turn left (east) onto Hempstead Turnpike, and the Franklin Square Station will be on your left after about 0.2 miles, making the total walk about 15-18 minutes. LIRR fares vary based on zone and time of day, but a peak one-way ticket from Penn Station to Stewart Manor typically costs $10.75, while off-peak is $7.75. The Stewart Manor station itself is equipped with ramps and an accessible platform, ensuring a smooth transition for all passengers.
Follow these simple steps to apply for your passport at the FRANKLIN SQUARE STATION’s office at 867 HEMPSTEAD TURNPIKE. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into FRANKLIN SQUARE STATION (867 HEMPSTEAD TURNPIKE) . We recommend arriving before closing. Call ahead at 5163522256.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Arriving at Franklin Square Station at 867 Hempstead Turnpike, you’ll find a distinctive, single-story brick building with a classic mid-20th-century design. The main entrance, marked by a prominent flagpole, is centrally located on the south side of the building, directly facing Hempstead Turnpike. As you step inside, the interior opens into a moderately sized public lobby, generally well-lit and maintained, with a functional, rather than ornate, aesthetic. To your immediate right, a small seating area with three chairs provides a spot for early arrivals. Passport services are typically handled at Window 3, clearly marked with a ‘Passport Applications’ sign, located towards the eastern end of the main service counter. You should check in with the clerk at this window upon arrival, even if you have an appointment, to confirm your presence and present your appointment confirmation.
The overall layout of the lobby is straightforward, designed for efficient flow of postal traffic. The passport application process at Franklin Square Station is meticulously managed, with most appointments lasting between 18 and 22 minutes for a single applicant, provided all documentation is correctly prepared. The clerks prioritize a smooth experience, guiding you through the DS-11 form verification, identity confirmation, and oath administration. For individuals requiring accessibility features, the main entrance features a gently sloped ramp immediately to the left of the central steps, ensuring wheelchair users can enter without impediment. Inside, the aisles are sufficiently wide for mobility devices, and the passport service counter is equipped with a lower, accessible section to facilitate comfortable interaction.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at FRANKLIN SQUARE STATION versus using our expedited service.
While FRANKLIN SQUARE STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. FRANKLIN SQUARE STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The FRANKLIN SQUARE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from FRANKLIN SQUARE residents about visiting the City Clerk for passport services
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