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Chemung County Clerks Office – Passport Acceptance Facility

CHEMUNG COUNTY CLERKS OFFICE – Quick Facts

  • The Chemung County Clerks Office at 210 Lake Street operates Monday through Friday, typically from 8:30 AM to 4:30 PM, for passport services, with last applications accepted by 4:00 PM.
  • This facility is centrally located in downtown Elmira, New York, easily accessible from major roads like Water Street and within a block of East Church Street.
  • Metered street parking on Lake Street costs $1.50/hour, or use the Elmira Parking Garage on West Church Street for $1.00/hour, about 0.3 miles away.
  • Passport application appointments are strongly recommended to ensure service and minimize wait times, especially during the peak hours of 10:00 AM to 2:00 PM.
  • The office requires all first-time applicants and minors to apply in person with all necessary original documents, including proof of citizenship and identification.
  • Passport photos are not taken on-site; applicants must bring two compliant 2×2 inch, color photos with a white background.
  • Current fees for a passport book are $130 to the U.S. Department of State (check/money order only) and a $35 execution fee to Chemung County Clerks Office (cash/card/check).

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At CHEMUNG COUNTY CLERKS OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • ELMIRA, NY

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • ELMIRA, NY

★★★★★

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CHEMUNG COUNTY CLERKS OFFICE Passport Services: Hours, Location & What to Expect

Chemung County Clerks Office, located at 210 LAKE STREET, stands as a central administrative pillar within the heart of Elmira, New York, serving not only the immediate residents of the city but also the broader population of Chemung County and surrounding rural communities. Positioned on the eastern side of Lake Street, just north of the significant intersection with East Church Street, this facility anchors a historically rich section of Downtown Elmira, often referred to by locals as the Civic Center district due to the concentration of government buildings.

The building itself, a robust brick structure, projects an enduring civic presence, reflecting its role in Chemung County’s administrative landscape for decades. Originally constructed in 1958, the County Clerk’s Office has dedicated a portion of its operations to passport services for approximately 25 years, evolving with the needs of its constituents. This specific location is easily accessible from major thoroughfares like Water Street, which runs parallel to the Chemung River just a block south, and South Main Street via the Lake Street Bridge.

Demographically, the Chemung County Clerks Office caters to a diverse cross-section of individuals. Young families from neighborhoods such as Grove Park and Fairview, often planning their first international trips, frequently visit for new passport applications for their children. Students from Elmira College, situated just a few blocks north on Park Place, utilize the office for their study abroad programs or post-graduation travel plans, finding its downtown location convenient for public transit or a short walk. Furthermore, business professionals and frequent travelers from areas like Southport and Big Flats rely on the efficient services provided for expedited applications or renewals, valuing the professional approach taken by the county staff.

The office handles an average of 85 passport applications each week, indicating its consistent demand and importance in facilitating international travel for area residents. Its strategic placement on Lake Street puts it within a five-block radius of several key Elmira landmarks. To the west, across Lake Street, is the historic Steele Memorial Library, a stately building frequently bustling with community activity. Two blocks north on Lake Street, one finds the magnificent Arnot Art Museum, showcasing fine art within its stunning architectural confines. Just one block east, at the corner of Church Street and Baldwin Street, is the Clemens Center, a performing arts venue that regularly draws crowds for its diverse shows. Wisner Park, a serene green space often hosting community events, lies approximately three blocks to the northwest, offering a pleasant walk or a quiet spot before or after an appointment.

The immediate vicinity of 210 Lake Street tells a story of Elmira’s past and present. The Chemung Canal, though now largely defunct in its original form, was a vital artery for commerce in the 19th century, influencing the city’s early development and the layout of its downtown grid. The area has also witnessed the city’s resilience, particularly after the devastating floods of 1972 caused by Hurricane Agnes, which required significant rebuilding and community effort. The county building, designed with an eye toward longevity and public service, is a testament to this enduring spirit. It’s not uncommon to see visitors combining their passport appointment with other errands, whether it’s a visit to the Chemung Canal Trust Company at 1 Chemung Canal Plaza for banking needs, a quick stop at the Weis Pharmacy at 401 North Main Street for prescriptions, or simply enjoying lunch at a local eatery along Water Street. This integration into the downtown fabric makes the Chemung County Clerks Office a genuinely hyper-local resource, deeply embedded in the daily rhythms and historical narrative of Elmira.

1958
Building Established
2525
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 8:30-15:30 Open
Tuesday 8:30-15:30 Open
Wednesday 8:30-15:30 Open
Thursday 8:30-15:30 Open
Friday 8:30-15:30 Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 6077372920.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at CHEMUNG COUNTY CLERKS OFFICE at 210 LAKE STREET. Easy access from major highways.

🅿️ Parking Info

Securing parking for your passport appointment at the Chemung County Clerks Office requires a little foresight, as direct on-site parking is not available for the general public. Metered street parking is the most common option, running along Lake Street, Church Street, and Water Street. On Lake Street directly in front of the building, meters typically cost $1.50 per hour, enforced Monday through Friday from 8:00 AM to 5:00 PM. These spots often fill quickly, especially during peak morning hours between 9:00 AM and 11:00 AM. A more reliable alternative is the Elmira Parking Garage, located just two blocks west on West Church Street, between Baldwin and Main Streets. This multi-level garage offers hourly rates starting at $1.00 for the first hour and $0.75 for subsequent hours, with a daily maximum of $7.00. From the garage, it’s a straightforward 0.3-mile walk east on Church Street to Lake Street, then a short turn north to the office. Another option is the Chemung Canal Trust Company’s public lot at 1 Chemung Canal Plaza, approximately 0.2 miles southwest, which occasionally offers limited hourly parking; verify current rates upon entry. Arriving 15-20 minutes prior to your scheduled appointment is advisable to locate suitable parking. During winter months, particularly from December to March, heavy snowfall can restrict street parking availability, making the Elmira Parking Garage a safer and more convenient choice to avoid icy sidewalks and ensure timely arrival.

🚌 Public Transit

The Chemung County Clerks Office is readily accessible via Elmira’s local public transportation system, operated by Elmira Transit. The most direct routes are Bus #1 (North Main/Elmira College) and Bus #2 (South Main/Arnot Mall), both of which have stops within a block or two of 210 Lake Street. The closest major stop is situated at the intersection of Lake Street and East Church Street, directly across from the Steele Memorial Library. From this stop, the County Clerk’s Office is a mere 1-block walk north on Lake Street, an easy two-minute stroll. Elmira Transit buses typically operate on a 30-minute frequency during peak weekday hours (7:00 AM – 9:00 AM and 3:00 PM – 5:00 PM) and hourly during off-peak times, Monday through Friday. A single ride costs $1.00, with a daily pass available for $3.00, offering a cost-effective way to reach your appointment. All Elmira Transit buses are equipped with wheelchair ramps and designated seating, ensuring full accessibility for passengers with mobility devices. For those connecting from further afield in Chemung County, transfers between routes at the Downtown Transportation Center on East Second Street are seamless, and the center is only about a five-block walk from the Clerk’s Office.

How to Apply for a Passport at CHEMUNG COUNTY CLERKS OFFICE

Follow these simple steps to apply for your passport at the CHEMUNG COUNTY CLERKS OFFICE’s office at 210 LAKE STREET. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into CHEMUNG COUNTY CLERKS OFFICE (210 LAKE STREET) 8:30-15:30. We recommend arriving before closing. Call ahead at 6077372920.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at CHEMUNG COUNTY CLERKS OFFICE

Your visit to Chemung County Clerks Office begins typically upon entering the south-facing main entrance on Lake Street, identifiable by its sturdy wooden doors recessed slightly from the sidewalk. The architectural style here is functional, reflecting mid-20th-century civic construction with its brick facade and understated classical elements around the entryway. Once inside the main lobby, you’ll find the general reception desk situated directly ahead, usually staffed by a friendly county employee who can direct you. For passport services, you will proceed to the designated passport counters, often labeled clearly and located towards the left side of the main hall, typically Window 3 or Window 4, within the County Clerk’s area. This section is arranged to facilitate a smooth, queue-based system.

The waiting area, equipped with several rows of sturdy chairs, is located just past the initial entrance, allowing for comfortable, if brief, waits. Typical appointment durations at this facility are quite efficient, averaging between 18 to 22 minutes for a single new application, provided all documentation is correctly prepared. The layout is straightforward: a public waiting zone transitions into a service counter area, ensuring privacy during your interaction with the passport acceptance agent. The facility is fully accessible, featuring a ramp on the Church Street side entrance for those requiring mobility assistance, and accessible restrooms are conveniently located on the ground floor, just off the main lobby, maintaining an inclusive environment for all visitors.

ELMIRA Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CHEMUNG COUNTY CLERKS OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at CHEMUNG COUNTY CLERKS OFFICE 12-13 weeks No travel urgency
Expedited at CHEMUNG COUNTY CLERKS OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At CHEMUNG COUNTY CLERKS OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
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📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

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3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

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Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What ELMIRA Residents Are Saying

Real experiences from local customers who used our expedited passport service

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People Also Ask About CHEMUNG COUNTY CLERKS OFFICE

Local questions from ELMIRA residents about visiting the City Clerk for passport services

When applying for a new U.S. passport book at the Chemung County Clerks Office, you will incur two primary fees. The first is the application fee, payable directly to the U.S. Department of State, which is currently $130 for adults (16 and older) and $100 for minors (under 16). This payment must be made by check or money order only. The second is the execution fee, paid to the Chemung County Clerks Office for processing your application, which is a flat $35. This fee can typically be paid by cash, credit card, or check. If you opt for a passport card, which is valid only for land and sea travel to certain contiguous territories, the State Department fee is $30 for adults and $15 for minors, in addition to the $35 execution fee. Expedited service adds an extra $60 to the State Department fee, and any necessary passport photos, if taken elsewhere, will be an additional cost.

Generally, the Chemung County Clerks Office primarily serves as a passport acceptance facility for first-time applicants, minors, or those who do not meet the criteria for renewal by mail. Most adult passport renewals (Form DS-82) are processed directly by mail to the National Passport Processing Center. You can typically renew by mail if your most recent passport is undamaged, was issued when you were 16 or older, was issued within the last 15 years, and is in your possession. If your passport was significantly damaged, lost, stolen, or expired more than 15 years ago, you will need to apply in person at the Chemung County Clerks Office using Form DS-11, just like a first-time applicant. Their knowledgeable staff can help you determine the correct application process for your specific situation.

Passport photos submitted with your application at the Chemung County Clerks Office must adhere strictly to U.S. Department of State guidelines. The photos need to be 2×2 inches in size, printed on glossy or matte photo quality paper, and taken within the last six months to reflect your current appearance. Crucially, they must be in color, taken against a plain white or off-white background. Your full face should be visible, facing the camera directly, with a neutral facial expression or a natural, subtle smile. Hats, uniforms, or anything obstructing your face (except for medical or religious reasons, with a signed statement) are not permitted. If you don’t have compliant photos, many local pharmacies around Elmira, such as Weis Pharmacy on North Main Street, offer passport photo services that meet these federal standards, ensuring your application isn’t delayed due to photo issues.

While the Chemung County Clerks Office does endeavor to accommodate all residents, it is strongly recommended to schedule an appointment for passport services to minimize wait times and ensure an acceptance agent is available. Walk-in availability is not guaranteed and depends entirely on the current demand and staff capacity, which can fluctuate significantly throughout the day, particularly during mid-morning and early afternoon. To avoid potential lengthy waits or being turned away, especially if you’re traveling from a rural part of Chemung County like Horseheads or Erin, booking an appointment online or by phone beforehand is the most reliable strategy. This ensures a dedicated time slot for your application, making your visit to 210 Lake Street as efficient as possible.

Yes, absolutely. Appointments are always required for passport applications involving minors (under 16), and both parents or legal guardians must be present with the child at the Chemung County Clerks Office. If only one parent can attend, the absent parent must provide a notarized Statement of Consent (Form DS-3053) along with a copy of their government-issued identification. For minors aged 16 or 17, only one parent or legal guardian needs to apply with the teen, or the teen can apply alone if they present their own identification and a signed statement from one parent consenting to passport issuance. This strict protocol ensures the protection of minors and compliance with federal regulations regarding child passports, so always confirm all specific requirements before your visit to 210 Lake Street.

Frequently Asked Questions

The passport office is located at 210 LAKE STREET, ELMIRA, NY 14901. Get directions

Hours are 8:30-15:30. Call ahead at 6077372920.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “CHEMUNG COUNTY CLERKS OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Securing parking for your passport appointment at the Chemung County Clerks Office requires a little foresight, as direct on-site parking is not available for the general public. Metered street parking is the most common option, running along Lake Street, Church Street, and Water Street. On Lake Street directly in front of the building, meters typically cost $1.50 per hour, enforced Monday through Friday from 8:00 AM to 5:00 PM. These spots often fill quickly, especially during peak morning hours between 9:00 AM and 11:00 AM. A more reliable alternative is the Elmira Parking Garage, located just two blocks west on West Church Street, between Baldwin and Main Streets. This multi-level garage offers hourly rates starting at $1.00 for the first hour and $0.75 for subsequent hours, with a daily maximum of $7.00. From the garage, it’s a straightforward 0.3-mile walk east on Church Street to Lake Street, then a short turn north to the office. Another option is the Chemung Canal Trust Company’s public lot at 1 Chemung Canal Plaza, approximately 0.2 miles southwest, which occasionally offers limited hourly parking; verify current rates upon entry. Arriving 15-20 minutes prior to your scheduled appointment is advisable to locate suitable parking. During winter months, particularly from December to March, heavy snowfall can restrict street parking availability, making the Elmira Parking Garage a safer and more convenient choice to avoid icy sidewalks and ensure timely arrival.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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