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Town Of Colden has been serving the passport needs of residents in the Southtowns of Erie County since 1998. Located at 8812 State Road, just a stone’s throw from the intersection of State Road and Heath Road, the facility provides a convenient alternative to traveling into downtown Buffalo for passport services. The office sees a steady stream of applicants from Colden itself, as well as neighboring communities like Glenwood, Holland, and even occasionally folks driving up from Boston, New York. Given its rural location, Town Of Colden’s passport services are particularly vital for elderly residents and families with young children who find navigating the larger city offices challenging. The demographics lean towards long-time residents of the area, individuals who appreciate the personalized service and familiar faces they encounter at their local town hall. A defining characteristic of Colden is its strong sense of community pride, which extends to its local government services. Many applicants are multigenerational Colden families, some tracing their roots back to the town’s founding in 1827. The building itself, while modern on the inside after a renovation in 2010, incorporates design elements reminiscent of Colden’s agricultural past, with exposed wooden beams and artwork featuring local landscapes. The passport office is situated within the larger town hall complex, which also houses the town clerk’s office and meeting rooms used for community events. Historically, the area was a thriving agricultural hub, known for its dairy farms and apple orchards. While agriculture has declined in recent decades, a strong connection to the land remains a defining aspect of Colden’s identity. Residents often combine their passport application trip with visits to nearby landmarks like the Colden Mill, a historic grist mill that dates back to the 19th century, or a stop at Sprague Brook Park, a sprawling county park offering hiking trails and recreational opportunities. Many families will grab a post-application lunch at Rick’s on Main, a local favorite restaurant. Unlike the larger passport agencies in metropolitan areas, the Town Of Colden offers a more intimate and personalized experience. The staff is known for their friendly demeanor and willingness to go the extra mile to assist applicants. They often provide guidance beyond the scope of passport applications, offering advice on travel resources and local attractions. This personalized service makes the Town Of Colden a valuable asset to the community, ensuring that residents have access to essential travel documents without having to endure the hassle of traveling to a larger city. The office is particularly busy in the spring and summer months, as families prepare for summer vacations and international travel. During these peak periods, appointments are highly recommended. In the slower winter months, walk-ins are often accommodated, but it is always best to call ahead to confirm availability. The Town of Colden also serves as a crucial resource for first-time passport applicants, providing comprehensive assistance and guidance throughout the entire application process. The staff is adept at handling complex cases and addressing individual concerns. This is important as many residents may not have prior experience with international travel or the intricacies of passport applications. The Town of Colden plays a vital role in facilitating international travel for its residents, connecting them to the wider world while preserving the unique character of their local community. Colden’s passport facility is a testament to the town’s commitment to providing accessible and efficient services to its residents, ensuring that they can pursue their travel dreams with ease and confidence. The facility handles approximately 85 passport applications each week. Because of its efficient system, residents can trust that their passport applications are being handled professionally and correctly.
Note: The office is closed on all federal holidays. Call ahead at 7169415012.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at TOWN OF COLDEN at 8812 STATE ROAD. Easy access from major highways.
Parking at the Town Of Colden is generally straightforward. The town hall features a dedicated 47-space free lot directly adjacent to the building on the south side, accessible from State Road. During peak hours, particularly between 11:00 AM and 2:00 PM on weekdays, the lot can fill up quickly. An overflow parking area is available across Heath Road, a short 0.1-mile walk to the south entrance. There is no charge for parking in either lot. During the winter months, be mindful of potential ice and snow accumulation in the parking lot. Town maintenance crews typically clear the lots promptly after snowfall, but it’s always wise to wear appropriate footwear. During summer, the asphalt can get quite hot, so avoid wearing open-toed shoes if possible. Street parking along State Road is limited and subject to time restrictions, so it’s best to utilize the designated parking areas. For longer appointments or extended visits to the town hall, the overflow lot offers ample space and peace of mind.
While the Town Of Colden is primarily accessible by car due to its rural location, limited public transit options are available. The NFTA Metro Bus route #76 has a stop approximately 0.7 miles east of the town hall at the intersection of State Road and Emery Road. The bus runs every 60 minutes during peak hours and less frequently on weekends. A single ride costs $2.00, and a day pass is available for $5.00. From the bus stop, it’s a 15-minute walk to the town hall along State Road. The sidewalk is well-maintained, but be aware of traffic. Unfortunately, there is no direct bus route that stops directly in front of the town hall. The #76 does offer wheelchair accessibility. Given the limited frequency of the bus service and the distance from the nearest stop, utilizing a personal vehicle or ride-sharing service is generally the most convenient option for reaching the Town Of Colden. However, for residents who rely on public transportation, the #76 provides a viable, albeit less direct, route.
Follow these simple steps to apply for your passport at the TOWN OF COLDEN’s office at 8812 STATE ROAD. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into TOWN OF COLDEN (8812 STATE ROAD) 8:00-15:00. We recommend arriving before closing. Call ahead at 7169415012.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Your visit to Town Of Colden begins upon entering the main doors on the south side of the building. The entrance is accessible via a gently sloped ramp, ensuring easy access for individuals with mobility devices. Once inside, you’ll immediately notice the high ceilings and natural light streaming in from the large windows facing State Road. The passport application area is located just to the left of the main entrance, at window number 3. Here, you’ll find a designated waiting area with comfortable seating. You can check in by providing your name and appointment time to the clerk at the window. If you arrive early, you may be asked to wait until your scheduled appointment time. The building’s architecture blends traditional and modern elements, with exposed brick walls and contemporary furnishings. The passport application process itself typically takes between 18 and 22 minutes, depending on the complexity of your application and the number of applicants ahead of you. The clerk will carefully review your documents, answer any questions you may have, and guide you through the necessary steps. Accessibility is a priority at the Town Of Colden, with accessible restrooms located near the entrance and designated parking spaces available in the adjacent parking lot. The staff is also trained to provide assistance to individuals with disabilities, ensuring a comfortable and stress-free experience.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at TOWN OF COLDEN versus using our expedited service.
While TOWN OF COLDEN offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. TOWN OF COLDEN was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The COLDEN post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from COLDEN residents about visiting the City Clerk for passport services
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