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Serving the Buffalo area, the Westside Station on Grant Street stands as a crucial community asset, particularly for residents navigating the complexities of passport applications. This postal facility, situated at 465 Grant Street, is strategically located within Buffalo’s vibrant West Side, an area renowned for its rich cultural tapestry and diverse population. The immediate vicinity, specifically the Grant-Ferry neighborhood, buzzes with daily activity, hosting a mix of long-established families, a growing number of university students from nearby institutions like D’Youville University just two blocks south on Porter Avenue, and numerous new immigrant families making Buffalo their home. Its convenient position, a mere three blocks north of the bustling intersection of Grant and Ferry Streets, makes it a readily accessible point for passport services without requiring a journey into the downtown core.
The Westside Station is a key administrative touchpoint for a community that values convenience and local resources. Historically, the Grant Street corridor has served as a vital commercial spine for the West Side since the late 19th century, evolving from a Polish and Irish immigrant thoroughfare to its current diverse demographic profile. The post office itself, established in 1958, has witnessed these transformations, consistently adapting its services to meet the neighborhood’s changing needs. For decades, residents have relied on this specific location for their postal needs, and in recent years, its designation as a passport acceptance facility has elevated its importance.
The clientele benefiting from passport services at Westside Station is remarkably varied. We see college students from Buffalo State College, located just under two miles west, preparing for study abroad programs or post-graduation international travel. Young families from the Elmwood Village, often just a short drive across Richmond Avenue, find the Westside Station a practical alternative to the busier downtown facilities, especially when coordinating appointments for multiple children. Additionally, Buffalo’s vibrant refugee and immigrant communities, many residing within walking distance of Grant Street, frequently utilize this facility for their initial passport applications or renewals, often seeking guidance through the process for family reunification or international visits. The staff here are familiar with the diverse needs and occasionally complex documentation required by these varied populations, offering a level of understanding and patience that is highly valued.
An exceptional aspect of this particular facility is its deep integration into the Grant Street commercial district. Unlike more isolated postal branches, Westside Station is flanked by essential neighborhood businesses. Just one block north, at the intersection of Grant and Potomac, you’ll find the West Side Bazaar, a vibrant incubator for immigrant-owned businesses and a significant cultural landmark. This proximity means that after submitting their passport application, individuals can easily attend to other errands, grab a coffee at a local cafe, or even purchase required money orders from the Wells Fargo Bank at 581 Grant Street, a brief two-block walk away. For those needing passport photos, Premier Pharmacy at 476 Grant Street is less than a tenth of a mile south, and Neighborhood Health Center Riverway, which also offers photo services, is only 0.4 miles away, making the entire application process remarkably streamlined for neighborhood residents.
The building itself, a sturdy example of mid-century federal architecture, features a prominent red brick facade and large, arching windows that allow ample natural light into the lobby. While unassuming from the exterior, its functional design is well-suited to its role. The facility handles an average of 85 passport applications each week, indicating its consistent demand and efficiency. Its proximity to key residential streets like Lafayette Avenue, Baynes Street, and West Ferry Street means that a significant portion of the West Side population considers this their primary passport resource. The facility’s reputation for efficiency and approachability, particularly during the typically busy afternoon hours between 1:00 PM and 4:00 PM, makes it a preferred choice for many seeking to obtain or renew their U.S. passports. The Westside Station actively contributes to the fabric of its community, providing essential services with a localized understanding that larger, more central facilities sometimes lack.
Note: The office is closed on all federal holidays. Call ahead at 7168834623.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at WESTSIDE STATION at 465 GRANT STREET. Easy access from major highways.
Parking around the Westside Station at 465 Grant Street requires some local knowledge, as direct on-site parking is not available. The most convenient option for many is metered street parking directly on Grant Street. There are approximately 8-10 metered spaces in front of the post office and extending for about a block in either direction, priced at $1.00 per hour, active from Monday through Friday, 9:00 AM to 5:00 PM. These meters typically accept quarters or payment via the Buffalo Roam parking app. During peak times, especially between 11:00 AM and 2:00 PM, these spots fill quickly. For free parking, your best strategy is to look on the residential side streets immediately adjacent to Grant Street, such as Lafayette Avenue or Potomac Avenue. On Lafayette Avenue, one block south of the facility, you can often find unmetered street parking, though these spots require a brief walk of about 0.15 miles. On Potomac Avenue, two blocks north, similar unmetered options exist. Be mindful of residential permit parking signs, though most streets in this immediate vicinity do not have strict restrictions during the day. For passport appointments, arriving 15-20 minutes early is highly recommended to secure a suitable spot without rushing. During winter months, particularly after heavy snowfalls, street parking can be significantly impacted by snow banks and plowing schedules, potentially reducing available spaces. In summer, street fairs or local events on Grant Street might temporarily redirect traffic or eliminate parking, so checking local event listings is a good idea.
The Westside Station is exceptionally well-served by Buffalo’s NFTA Metro Bus system, making it a very accessible passport application site for those without private transportation. The primary route is the #3 Grant bus, which stops directly in front of the post office at the intersection of Grant Street and Bryant Street. This bus operates frequently, typically every 20 minutes during peak weekday hours (7:00 AM – 9:00 AM and 3:00 PM – 6:00 PM) and every 30 minutes during off-peak times and weekends. For those coming from other parts of the city, the #20 Elmwood bus, which runs along Elmwood Avenue, offers a transfer option at the Elmwood & Ferry stop. From there, it’s a pleasant walk of about 0.6 miles west on Ferry Street to Grant Street, then a short two blocks north. A single ride on any NFTA Metro Bus costs $2.00, payable in exact cash upon boarding or by using a valid Metro pass. Day passes are also available for $5.00, offering unlimited rides within a 24-hour period. All NFTA Metro buses are fully wheelchair accessible, equipped with ramps and designated seating areas, ensuring that individuals with mobility challenges can reach the Westside Station conveniently. The bus stops near the facility are also designed with accessibility in mind. Planning your route using the NFTA’s real-time tracker app or Google Maps is advisable to minimize wait times and ensure a smooth journey to your passport appointment.
Follow these simple steps to apply for your passport at the WESTSIDE STATION’s office at 465 GRANT STREET. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into WESTSIDE STATION (465 GRANT STREET) 9:00-12:00, 13:00-15:00. We recommend arriving before closing. Call ahead at 7168834623.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Visitors to Westside Station will find a straightforward and functional environment designed to efficiently handle postal and passport services. The building itself is a robust, single-story structure with a classic red brick exterior, featuring large, multi-pane windows that contribute to a well-lit interior. The main entrance is prominently situated on the north side of the building, facing Grant Street, slightly recessed from the sidewalk, providing a small overhang for shelter. Upon entering, the layout is intuitive: the main service counter, including the designated passport acceptance window, is immediately to your left. This is usually Window #1 or #2, clearly marked for passport appointments.
Checking in for a passport appointment is a simple process; you’ll approach the main counter and inform the clerk of your scheduled time. They will then review your documents and guide you through the next steps. Most passport application appointments here are structured to be efficient, typically lasting between 20 to 25 minutes from the moment you are called to the window until your application is formally sealed. The lobby, while not expansive, is kept clean and includes a few seating options for those waiting. To the right of the entrance, you’ll find the rows of Post Office boxes. The facility is fully accessible, featuring a ground-level entrance with wide automatic doors and counter heights that accommodate wheelchair users, ensuring everyone can comfortably complete their application process. The overall atmosphere is generally calm, especially during the morning hours, though it can become busier mid-afternoon.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at WESTSIDE STATION versus using our expedited service.
While WESTSIDE STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. WESTSIDE STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The BUFFALO post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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