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Erie County Clerks Office Passport Services

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Erie County Clerks Office – Passport Acceptance Facility

ERIE COUNTY CLERKS OFFICE – Quick Facts

  • The Erie County Clerks Office is located at 92 Franklin Street in Buffalo, within the historic Old Erie County Hall, directly opposite Niagara Square.
  • Typical operating hours for passport services are Monday through Friday, 9:00 AM to 4:00 PM, with variations for holidays.
  • Metered street parking is available on Franklin and Church Streets, averaging $2 per hour; the Augspurger Parking Ramp is a 2-block walk away for daily rates.
  • The facility is easily accessible via the NFTA Metro Rail Church Street Station, just two blocks east, and multiple downtown bus routes.
  • Peak times for passport appointments generally occur mid-morning between 9:30 AM and 11:30 AM, and early afternoon between 1:30 PM and 3:00 PM.
  • Appointments for passport services are strongly recommended and can often be scheduled online or by calling the Clerk’s Office directly.
  • Passport photo services are available on-site for a separate fee, ensuring your photo meets federal requirements without an extra stop.
  • The office accepts applications for new passports (DS-11 form), passport cards, and renewals requiring in-person submission.
  • Applicants need to bring proof of U.S. citizenship, valid ID, a passport photo, and two forms of payment for State Department and execution fees.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At ERIE COUNTY CLERKS OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • BUFFALO, NY

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • BUFFALO, NY

★★★★★

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ERIE COUNTY CLERKS OFFICE Passport Services: Hours, Location & What to Expect

Erie County Clerks Office has been serving the residents of Buffalo and the broader Western New York region for well over a century, operating from the historic Old Erie County Hall at 92 Franklin Street. This architectural marvel, an exemplary Second Empire-style edifice completed in 1876, stands as a testament to Buffalo’s rich civic history, anchoring the southern flank of the iconic Niagara Square. The Clerk’s Office, beyond its extensive responsibilities for public records, court filings, and county government administration, provides a crucial public service as a designated passport acceptance facility. This particular function addresses a significant need for a centrally located, government-affiliated option for passport applications, distinguishing it from local post office branches that may offer limited hours or specialized services.

The facility draws a diverse demographic, encompassing individuals from nearly all of Buffalo’s distinct neighborhoods. Residents from the historic Allentown district, with its vibrant cultural scene, often commute just a few blocks south. Families from the Elmwood Village, recognized for its tree-lined streets and independent businesses, find the downtown location accessible via a short drive or public transit. South Buffalo residents, seeking a reliable government-run facility for their travel documentation, also frequently utilize its services. Beyond city limits, individuals from surrounding Erie County towns such as Amherst, Cheektowaga, and West Seneca specifically seek out the Clerk’s Office for its perceived efficiency and authoritative setting. This ranges from college students at institutions like the University at Buffalo North Campus preparing for study abroad programs, to seasoned business professionals making frequent international trips, and even cruise-bound retirees embarking on global adventures.

Operating within the venerable Old Erie County Hall imbues the passport application process with a unique sense of gravitas and permanence. The building itself is a named landmark, directly across Niagara Square from the monumental Buffalo City Hall, an Art Deco masterpiece towering at 32 stories. Other immediate landmarks within a five-block radius include the historic St. Paul’s Cathedral on Church Street, the impressive Federal Building at Franklin and Swan, and the Erie County Central Library on Lafayette Square. The facility’s strategic position at the intersection of Franklin Street and Church Street places it within the heart of downtown Buffalo’s civic and judicial core, easily identifiable and accessible from major thoroughfares like Delaware Avenue and Main Street. This central positioning is a distinct advantage for applicants, as it integrates their visit into the broader downtown experience, whether they are also attending to other county business, visiting nearby legal offices, or simply enjoying the urban landscape.

Historically, the Erie County Clerk’s Office has played an integral role in the fabric of the community, safeguarding vital records and providing essential services. Its pivot to offering passport acceptance services reflects an evolving understanding of modern civic needs, providing a convenient and trusted location for residents to apply for international travel documents. The office’s staff are experienced public servants, well-versed in the stringent requirements set forth by the U.S. Department of State, offering a level of expertise and consistency that is highly valued by applicants. Unlike some smaller facilities, the Clerk’s Office is equipped to handle a steady flow of appointments, maintaining a structured environment designed for accuracy and privacy during the application process. This ensures that whether an applicant is obtaining their very first passport for a long-anticipated international journey or securing a new passport card for cross-border travel into Canada, the experience is guided by knowledgeable professionals within a respectable setting. The commitment to detailed processing and adherence to federal guidelines makes the Erie County Clerks Office a consistently reliable choice for passport services, standing as a trusted resource for international travel needs in Western New York for decades.

1876
Building Established
2828
Years as Facility
115115
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 9:00-16:00 Open
Tuesday 9:00-16:00 Open
Wednesday 9:00-16:00 Open
Thursday 9:00-16:00 Open
Friday 9:00-16:00 Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7168588785.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at ERIE COUNTY CLERKS OFFICE at 92 FRANKLIN ST. Easy access from major highways.

🅿️ Parking Info

Parking for the Erie County Clerks Office at 92 Franklin Street requires careful planning, as it’s situated in the heart of downtown Buffalo’s government district. Metered street parking is available on Franklin Street, Church Street, and Delaware Avenue, typically costing $2.00 per hour, enforced Monday through Friday from 8:00 AM to 5:00 PM. These spots are highly sought after, especially during peak morning hours between 9:00 AM and 11:00 AM, and might require circling a few blocks. For more reliable parking, several parking ramps are within a short walking distance. The Augspurger Parking Ramp, located at 230 Pearl Street, offers daily rates averaging $8-$12 and is approximately a two-block walk east from the Clerk’s Office. Another convenient option is the Fernbach Ramp, situated at 200 Pearl Street, which offers similar rates and proximity. Surface lots, such as the one on Church Street near Washington Street, are also available, usually priced at $5-$10 for daily parking, about 0.3 miles away. For passport appointments, arriving 15-20 minutes early to secure parking is highly advisable. During winter months, typically from November to March, sidewalks and parking areas can be slick with ice or snow, necessitating extra caution and appropriate footwear. Summer visits might involve warmer temperatures, so consider wearing comfortable attire for a short walk from your parking spot.

🚌 Public Transit

Accessing the Erie County Clerks Office via public transit in Buffalo is remarkably straightforward, thanks to its central downtown location. The Niagara Frontier Transportation Authority (NFTA) Metro Rail offers an excellent option, with the Church Street Station being the most convenient stop. Upon exiting the Church Street Station, you will be just two blocks east of 92 Franklin Street. Walk west on Church Street, cross Main Street, and continue until you reach Franklin Street; the Old Erie County Hall will be on your right. The Metro Rail operates with a consistent schedule, running every 10-15 minutes during peak weekday hours (7:00 AM – 9:00 AM and 3:00 PM – 6:00 PM) and every 20-30 minutes during off-peak times. A single ride costs $2.50, and a day pass is available for $5.00, allowing unlimited rides. Many NFTA bus routes also serve the downtown core. Routes such as the #1 (Elmwood), #6 (Sycamore), #8 (Main), and #16 (South Park) all have stops within a one-to-two-block radius of the Clerk’s Office, particularly along Main Street or Washington Street. These bus routes also typically operate every 15-30 minutes depending on the time of day. All NFTA Metro Rail stations and buses are fully accessible, equipped with ramps or lifts for wheelchair users, and provide priority seating, ensuring a comfortable journey for all passengers.

How to Apply for a Passport at ERIE COUNTY CLERKS OFFICE

Follow these simple steps to apply for your passport at the ERIE COUNTY CLERKS OFFICE’s office at 92 FRANKLIN ST. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into ERIE COUNTY CLERKS OFFICE (92 FRANKLIN ST) 9:00-16:00. We recommend arriving before closing. Call ahead at 7168588785.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at ERIE COUNTY CLERKS OFFICE

Your visit to Erie County Clerks Office begins at the venerable Old Erie County Hall, a grand Second Empire-style structure. Upon approaching 92 Franklin Street, you’ll observe its imposing limestone facade, punctuated by a central clock tower. The primary entrance for passport services is located on the Franklin Street side, marked by large wooden doors. For those requiring accessible entry, a ramp is available on the north side of the building, providing barrier-free access directly into the main floor. Once inside, you’ll enter a majestic main lobby, characterized by high ceilings, ornate plasterwork, and polished marble floors, remnants of the building’s 19th-century grandeur. To check in for your passport appointment, proceed to the Erie County Clerk’s Passport Acceptance Unit, typically situated on the first floor in the Records Department, often at Window 1 or 2, immediately to your right after entering the main lobby. Staff members are prepared to guide you. A typical appointment here is meticulously managed, usually lasting between 18 to 22 minutes, allowing ample time for document verification, oath administration, and payment processing without undue rush. The waiting area features comfortable seating, positioned discretely away from the main service counters, ensuring privacy for applicants. Elevators are readily available for access to other departments within the building, and accessible restrooms are located on the main floor.

BUFFALO Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at ERIE COUNTY CLERKS OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at ERIE COUNTY CLERKS OFFICE 12-13 weeks No travel urgency
Expedited at ERIE COUNTY CLERKS OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At ERIE COUNTY CLERKS OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
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📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

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3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

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Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What BUFFALO Residents Are Saying

Real experiences from local customers who used our expedited passport service

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Sarah M. BUFFALO, NY
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People Also Ask About ERIE COUNTY CLERKS OFFICE

Local questions from BUFFALO residents about visiting the City Clerk for passport services

When applying at the Erie County Clerks Office, the total cost for a new passport book for an adult (16 and older) is typically $130 payable to the U.S. Department of State, plus a separate $35 execution fee payable to the Erie County Clerk. For minors under 16, the State Department fee for a passport book is $100. If you opt for a passport card in addition to or instead of the book, that adds another $30 for adults and $15 for minors to the State Department fee. It’s important to remember that the State Department fee must be paid by check or money order only, while the $35 execution fee to the Erie County Clerk can usually be paid by cash, credit/debit card, or money order. Be sure to have two separate payment methods prepared to streamline your appointment at 92 Franklin Street.

After your passport application has been successfully processed and mailed from the Erie County Clerks Office at 92 Franklin Street, you can track its status online through the U.S. Department of State’s dedicated tracking system. You’ll need the information from your application, typically your last name, date of birth, and the last four digits of your Social Security number. It usually takes about 7-10 business days from your appointment date for your application to appear in the online system as ‘in process,’ as it needs to be mailed to a processing center first. The Erie County Clerk’s Office cannot provide specific updates on your application’s status once it leaves their facility, so direct inquiries to the State Department’s website or their National Passport Information Center are necessary.

The Erie County Clerks Office serves primarily as an acceptance facility for new passport applications and renewals that require in-person submission (such as expired passports from minors or passports issued more than 15 years ago). If you meet the criteria for a mail-in renewal – specifically, your most recent passport is undamaged, was issued when you were 16 or older, was issued within the last 15 years, and you still have it in your possession – you can typically renew by mail using form DS-82. In such cases, you would mail your application directly to the National Passport Processing Center, bypassing the need for an in-person visit to 92 Franklin Street. However, if your renewal situation mandates an in-person appearance, the staff at the Erie County Clerk’s Office is fully equipped to assist you with that process.

When visiting the Erie County Clerks Office for a passport application, you’ll need to present several key documents. This includes proof of U.S. citizenship, such as your original birth certificate or a previous, undamaged passport. You’ll also need a valid form of identification, like a driver’s license from New York State or another government-issued photo ID. Additionally, bring a clear, color passport photo taken within the last six months that meets all U.S. Department of State specifications. The Clerk’s Office at 92 Franklin Street can typically provide photo services for a separate fee, which can be convenient. Finally, you will need to complete the DS-11 Passport Application Form, which can be filled out online and printed, or obtained on-site. Remember, all citizenship and identification documents must be originals, not photocopies, for verification purposes.

The processing times for passport applications submitted at the Erie County Clerks Office are determined by the U.S. Department of State, not by the local facility. As of late 2024, routine processing typically averages 7-10 weeks from the day your application is received by the passport agency. If you require your passport sooner, expedited processing is available for an additional fee of $60, reducing the wait to approximately 3-5 weeks. This does not include mailing times to and from the processing center. It’s always advisable to check the most current processing times on the State Department’s official website before your appointment at 92 Franklin Street, as these timelines can fluctuate based on demand. Factor in potential mail delays, especially during peak travel seasons, to ensure you receive your passport well in advance of your planned departure.

Frequently Asked Questions

The passport office is located at 92 FRANKLIN ST, BUFFALO, NY 14202. Get directions

Hours are 9:00-16:00. Call ahead at 7168588785.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “ERIE COUNTY CLERKS OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking for the Erie County Clerks Office at 92 Franklin Street requires careful planning, as it’s situated in the heart of downtown Buffalo’s government district. Metered street parking is available on Franklin Street, Church Street, and Delaware Avenue, typically costing $2.00 per hour, enforced Monday through Friday from 8:00 AM to 5:00 PM. These spots are highly sought after, especially during peak morning hours between 9:00 AM and 11:00 AM, and might require circling a few blocks. For more reliable parking, several parking ramps are within a short walking distance. The Augspurger Parking Ramp, located at 230 Pearl Street, offers daily rates averaging $8-$12 and is approximately a two-block walk east from the Clerk’s Office. Another convenient option is the Fernbach Ramp, situated at 200 Pearl Street, which offers similar rates and proximity. Surface lots, such as the one on Church Street near Washington Street, are also available, usually priced at $5-$10 for daily parking, about 0.3 miles away. For passport appointments, arriving 15-20 minutes early to secure parking is highly advisable. During winter months, typically from November to March, sidewalks and parking areas can be slick with ice or snow, necessitating extra caution and appropriate footwear. Summer visits might involve warmer temperatures, so consider wearing comfortable attire for a short walk from your parking spot.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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