Albany City Clerk
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Sarah M. • BROCKPORT, NY
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Jennifer L. • BROCKPORT, NY
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Brockport Post Office, located at 14 SOUTH MAIN STREET, stands as a cornerstone in the heart of Brockport, NY, a vibrant village situated along the historic Erie Canal. This facility is more than just a place to send mail; it’s a vital passport acceptance agent, serving the diverse needs of Brockport’s roughly 7,000 residents and the extended community, including neighboring towns like Clarkson, Sweden, and Hamlin. The Post Office is strategically positioned in Brockport’s picturesque village core, a walkable area brimming with local businesses and historic architecture. It sits just south of the Main Street Lift Bridge, an iconic landmark that physically and metaphorically connects the east and west sides of the canal, and directly across from the historic Brockport Village Hall at 49 State Street, a mere 0.2 miles away. The intersection of South Main Street and Park Avenue is only one block to the north, while State Street intersects Main Street about 0.3 miles to the west, placing the post office at an easily accessible junction.
The demographic utilizing this facility for passport services is incredibly varied. It includes a significant population of students and faculty from SUNY Brockport, located just over a mile west on New Campus Drive, who frequently require international travel documents for study abroad programs, academic conferences, or post-graduation adventures. Local families, particularly those with school-aged children attending Brockport Central School District, located about 1.5 miles north on Fair Street, often visit for first-time passport applications, preparing for summer vacations or family visits abroad. Professionals residing in Brockport and the surrounding rural communities also rely on this central location for renewals and expedited services, recognizing its convenience compared to traveling further to Rochester or Buffalo. Retirees planning international cruises or extended tours find the personalized service at this smaller post office particularly appealing.
Historically, the Brockport Post Office has been a continuous presence in the village for over a century, though its exact location has shifted over time. The current building, a sturdy and unassuming structure that likely dates back to the mid-20th century, replaced an earlier facility to accommodate the village’s post-World War II expansion and increased postal demands. Brockport itself grew significantly due to its strategic position on the Erie Canal, which once saw it referred to as ‘The Port of Bridgewaters’ due to the numerous bridges crossing the waterway. The Post Office’s location on Main Street reflects this historical commercial heart, being close to where canal commerce once thrived. The building’s design, while functional, reflects a pragmatic approach common in smaller Federal buildings of its era, emphasizing efficiency and public service. It lacks the ornate details of larger city post offices but offers a sense of permanence and reliability.
One unique aspect of the Brockport Post Office is its deep integration into the daily rhythm of village life. Unlike a sprawling metropolitan facility, here, patrons often encounter familiar faces, whether it’s a long-time postal clerk or a neighbor waiting in line. This fosters a sense of community that can be less intimidating for first-time passport applicants or those unfamiliar with the bureaucratic process. The facility’s commitment to offering passport services, despite its smaller size, underscores its role in connecting Brockport residents to the wider world. The staff are known for their patient guidance through the DS-11 form and meticulous checking of supporting documents, minimizing common errors that can delay applications.
Nearby landmarks within a five-block radius are numerous and give a true sense of Brockport’s character. To the immediate north, crossing the iconic Lift Bridge, is the historic Morgan-Manning House at 151 Main Street, an opulent Victorian mansion preserved as a community cultural center. Just a short stroll east on Park Avenue, one finds the charming Lift Bridge Book Shop, a cherished independent bookstore at 43 Main Street, providing a pleasant stop before or after an appointment. Directly south, one block down Main Street, is the Brockport Fire Department at 38 Market Street, a critical local service. The placement of the post office facilitates easy access for residents conducting multiple errands, whether it’s a quick stop at the nearby Wegmans Pharmacy at 6868 Fourth Section Road (about 0.8 miles away, not within the 5-block radius but frequently combined with Post Office visits), or a coffee at a local cafe on Main Street. The ability to complete passport applications in such a familiar and accessible setting is a significant convenience for the Brockport community, reinforcing the Post Office’s standing not just as a government service provider, but as an integral part of the village’s daily fabric and connection to global opportunities.
Note: The office is closed on all federal holidays. Call ahead at 5856374400.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at BROCKPORT POST OFFICE at 14 SOUTH MAIN STREET. Easy access from major highways.
Parking for the Brockport Post Office at 14 South Main Street requires some consideration, particularly during peak hours. Directly on South Main Street in front of the facility, there are approximately 8-10 metered street parking spaces. These typically cost $0.75 per hour, enforced Monday through Friday from 9 AM to 5 PM, and have a 2-hour limit. For longer appointments or if street parking is scarce, the most reliable option is the large municipal parking lot located off Park Avenue, accessible via Main Street or State Street. This 25-space lot is situated just one block east of the Post Office, behind the businesses on the east side of Main Street, and offers free parking with a 3-hour limit, making it ideal for passport appointments which generally run 20-30 minutes. Walking from this lot to the Post Office is a pleasant 0.1-mile stroll, taking approximately 2 minutes. Another option is the small lot behind the Brockport Village Hall at 49 State Street, about 0.2 miles away, which has about 15 free spaces, also with a 3-hour limit. During periods of heavy snow, particularly from December to March, street parking on Main Street can be reduced due to snowdrifts and plowing efforts, making the municipal lot a safer and more dependable choice. Conversely, during summer months, especially when events like the Brockport Summer Art Festival are held on Main Street, parking can be more challenging, so arriving 15-20 minutes early is a sound strategy.
Public transportation options for reaching the Brockport Post Office are primarily served by the Regional Transit Service (RTS) Monroe, specifically local Brockport routes. The most convenient option is the RTS Brockport 71 route, which operates along Main Street. There is a clearly marked bus stop directly across from the Post Office at 14 South Main Street, near the intersection with State Street. The 71 route typically runs Monday through Friday, with service approximately every 45-60 minutes during business hours, from roughly 7:00 AM to 6:00 PM. A single ride on RTS costs $1.00, and an unlimited day pass can be purchased for $3.00, payable with exact cash on board or via the RTS Go app. All RTS buses are fully accessible, equipped with ramps or lifts for wheelchairs and designated seating for passengers with disabilities, ensuring easy access for all community members. For students and faculty of SUNY Brockport, the university’s internal shuttle system also connects various campus points to the village center, often stopping within a block or two of the Post Office, though specific routes and schedules should be verified through the SUNY Brockport Transportation Services website. Walking from the SUNY Brockport campus to the Post Office is feasible but takes approximately 20-25 minutes, covering about 1.2 miles.
Follow these simple steps to apply for your passport at the BROCKPORT POST OFFICE’s office at 14 SOUTH MAIN STREET. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into BROCKPORT POST OFFICE (14 SOUTH MAIN STREET) 9:00-14:00. We recommend arriving before closing. Call ahead at 5856374400.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
The Brockport Post Office facility provides a straightforward and efficient experience for passport applicants. Upon approaching the building at 14 South Main Street, visitors will notice its classic red-brick facade and a prominent American flag flying overhead, typical of many smaller community post offices. The primary entrance is located on the south side of the building, directly facing Main Street, marked by a set of double doors. For individuals requiring accessible entry, an ADA-compliant ramp is situated on the west side of the building, leading to a wider, single door that opens into the lobby. Once inside, the lobby is compact but well-organized, with a distinct queuing area. To check in for your passport appointment, proceed directly to the main service counter, typically identified by overhead signs indicating ‘Passport Services’ or ‘Window 1’ or ‘Window 2’. The staff member will be expecting you for your scheduled time. The typical appointment duration for a single passport application is between 18-22 minutes, assuming all documents are in order, allowing ample time for form review, photo verification, and payment processing. The interior layout features a clear path from the entrance to the service counters, with a few customer service desks available. Accessibility within the lobby includes sufficient space for mobility devices, and at least one counter section is designed at a lower height to accommodate wheelchair users, ensuring a comfortable experience for all patrons.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at BROCKPORT POST OFFICE versus using our expedited service.
While BROCKPORT POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. BROCKPORT POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The BROCKPORT post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from BROCKPORT residents about visiting the City Clerk for passport services
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