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At 15 BETHUNE STREET in Alexandria Bay, the Alexandria Bay Post Office stands as a crucial resource for residents of this picturesque Thousand Islands community. Located a block from the bustling intersection of Bethune and Market Streets, and within easy walking distance of the scenic waterfront along the St. Lawrence River, the post office is more than just a place to mail letters. It’s a gateway to essential government services, including passport application processing, serving the year-round population of roughly 1,100 and the many seasonal residents who flock to the area during the warmer months. The Alexandria Bay Post Office specifically caters to the needs of retirees who have settled in the area, young families taking advantage of the highly-rated Alexandria Central School District just off NY-12, and the significant number of Canadian tourists who cross the border nearby.
The building itself, constructed in 1968, replaced an older, smaller facility that stood closer to the waterfront. The current location was chosen to provide better access to parking and to accommodate the growing needs of the community. The surrounding neighborhood is a mix of residential homes, small businesses, and tourist-oriented shops. A short walk east on Bethune Street leads to the heart of the village, where you’ll find the historic Cornwall Brothers Store and Museum, a landmark that showcases the area’s rich maritime heritage. To the west, on Church Street, sits the St. Lawrence Catholic Church, an imposing structure with a history dating back to the 19th century. The post office’s location is also strategic for serving the numerous islands that dot the St. Lawrence Seaway. Many island residents rely on the Alexandria Bay Post Office for their mail and packages, as well as for essential services like passport applications.
The demographics of passport applicants at the Alexandria Bay Post Office are quite diverse. During the summer months, there’s a surge in applications from families planning international vacations. In the off-season, there’s a steady flow of applications from residents preparing for cruises or trips to visit family abroad. The staff at the Alexandria Bay Post Office is known for their friendly and efficient service. They understand the importance of accurate and timely passport processing, and they go the extra mile to assist applicants with their paperwork and ensure that all requirements are met. The local historical context also plays a role in the community’s reliance on the post office. Alexandria Bay has a long history as a port of entry and departure for travelers. In the 19th and early 20th centuries, it was a major hub for steamboat traffic on the St. Lawrence River. The post office has always been an important link in this transportation network, facilitating the flow of people and goods across borders.
One unique aspect of the Alexandria Bay Post Office is its role in serving the Thousand Islands International Bridge, which connects Alexandria Bay to Wellesley Island and, ultimately, to Canada. Many travelers crossing the bridge stop at the post office to mail postcards, ship packages, or apply for passports. The post office also plays a vital role in supporting the local tourism industry. It provides services to hotels, restaurants, and other businesses that cater to visitors. It also serves as a convenient location for tourists to mail souvenirs and gifts back home. The post office’s hours are particularly convenient for locals and tourists alike, especially during the peak summer season when it often extends hours to accommodate the increased demand for passport services. Another nearby landmark, just a few blocks south on Otter Street, is the Edgewood Resort, a historic hotel that has been welcoming guests to Alexandria Bay for over a century. The resort is a popular destination for weddings and other events, and the post office often sees an increase in passport applications from couples planning honeymoons or destination weddings.
The presence of the Watertown Savings Bank – Alex Bay Branch just up the street on Market Street is a testament to the economic vitality of the area. Residents handle their financial matters there and often visit the post office right after to take care of mailing needs or passport applications. The post office acts as a central point in the daily lives of Alexandria Bay residents, supporting both their personal and professional needs. The dedicated staff, consisting of three full-time employees and two part-time, strives to provide personal service, understanding that their work impacts the ability of their neighbors to travel, conduct business, and stay connected with the world. The location a block from the Alexandria Bay Town Hall also makes it an easy stop for residents handling local government business. Furthermore, the proximity of Kinney Drugs on NY-12 ensures that residents can pick up passport photos and other supplies with ease before or after their appointments. The Alexandria Bay Post Office is truly an integral part of the fabric of Alexandria Bay, a community that values its history, its natural beauty, and its connection to the wider world.
Note: The office is closed on all federal holidays. Call ahead at 3154829521.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at ALEXANDRIA BAY POST OFFICE at 15 BETHUNE STREET. Easy access from major highways.
Parking at the Alexandria Bay Post Office is generally straightforward, although it can be a bit tight during the peak summer tourist season. There’s a small, free parking lot directly adjacent to the post office on Bethune Street, offering approximately 12 spaces. These spaces are available on a first-come, first-served basis. During the off-season, finding a spot here is usually not a problem. However, in July and August, especially during midday, you might have to circle the block a few times. Alternatively, street parking is available on Bethune Street and Market Street, but be sure to pay attention to any posted signage regarding time limits. Most street parking is free for up to two hours. If you anticipate needing more than two hours, or if the post office lot and street parking are full, consider parking in the public lot located on Crossmon Street, just a block south of the post office. This lot offers ample parking for a small hourly fee, typically $1 per hour. During the winter months, be mindful of snow and ice conditions. The post office parking lot is usually plowed promptly after a snowfall, but the sidewalks can sometimes be slippery. Wear appropriate footwear and allow extra time to get to your appointment safely. In the summer, be prepared for potential heat. It’s a good idea to bring water with you, especially if you have to wait outside for a parking spot or for your appointment.
Public transit options in Alexandria Bay are limited, given its small size. However, the Thousand Islands Seaway Bus Lines does provide limited service to Alexandria Bay, with a stop located at the corner of Bethune Street and Market Street, directly adjacent to the post office. Bus Route #52 operates on a limited schedule, primarily serving residents traveling to and from Watertown. Fares are approximately $3.50 for a single ride. The bus is wheelchair accessible, with a ramp available for passengers with mobility impairments. However, service frequency is infrequent, with only a few buses running each day. For those traveling from further afield, the nearest Amtrak station is located in Syracuse, approximately 1.5 hours away by car. From Syracuse, you would need to rent a car or take a connecting bus to reach Alexandria Bay. There are no local taxi services in Alexandria Bay. If you are relying on public transit, it’s essential to check the bus schedule in advance and allow plenty of extra time to reach your appointment at the post office. Walking is a viable option for getting around Alexandria Bay, as the village is compact and easily navigable on foot. However, if you are traveling from outside the immediate village area, you will likely need to rely on a car or the limited bus service.
Follow these simple steps to apply for your passport at the ALEXANDRIA BAY POST OFFICE’s office at 15 BETHUNE STREET. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into ALEXANDRIA BAY POST OFFICE (15 BETHUNE STREET) 9:30-11:30, 12:30-15:30. We recommend arriving before closing. Call ahead at 3154829521.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Your appointment at Alexandria Bay Post Office begins with entering through the main doors facing Bethune Street. The building’s architecture is typical of mid-20th century post offices, featuring a simple, functional design with large windows that allow ample natural light. Upon entering, you’ll find a small lobby area. To your immediate right, you’ll see a designated passport application window, typically window number 2. Check in directly at this window. If there are other customers, take a seat on one of the benches provided along the wall and wait for your name to be called. Expect your passport appointment to last approximately 25-30 minutes, assuming you have all required documents prepared. The layout is straightforward and easy to navigate. The post office is fully ADA compliant, with ramps leading to the entrance and accessible restrooms available. The interior is generally kept clean and well-maintained. The passport agent will guide you through the application process, reviewing your documents, taking your payment (if applicable), and ensuring that everything is in order before submitting your application. Remember to bring a completed DS-11 form if you’ve filled it out beforehand to expedite the process. The atmosphere is generally calm and quiet, especially during off-peak hours.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at ALEXANDRIA BAY POST OFFICE versus using our expedited service.
While ALEXANDRIA BAY POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. ALEXANDRIA BAY POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The ALEXANDRIA BAY post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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