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Valle Verde Station Passport Services

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HENDERSON passport office
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Valle Verde Station – Passport Acceptance Facility

VALLE VERDE STATION – Quick Facts

  • The Valle Verde Station is located at 1575 W. Horizon Ridge Parkway in Henderson, NV, near the intersection with Green Valley Parkway.
  • Passport acceptance services are available by appointment only, typically Monday through Friday from 9:00 AM to 4:00 PM.
  • A free, dedicated parking lot with approximately 40-45 spaces is available directly on-site, accessible from Horizon Ridge Parkway.
  • Public transit users can access the facility via RTC Route 217, with a bus stop just 0.15 miles east on W. Horizon Ridge Parkway.
  • Peak times for passport appointments generally occur mid-morning and early afternoon on weekdays, with fewer applicants on Thursdays.
  • Appointments are mandatory for all passport services, including new applications and specific renewals, and can be scheduled online or by phone.
  • Passport photos are available on-site for a fee of $15.00, ensuring compliance with federal requirements for applicants.
  • The facility accepts applications for new passports (Form DS-11) and renewals that cannot be processed by mail.
  • Applicants must bring original proof of U.S. citizenship, a valid government-issued ID, and photocopies of both sides of the ID.
  • Acceptable payment methods for fees include checks, money orders, and credit/debit cards, with separate payments for the application and execution fees.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At VALLE VERDE STATION

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • HENDERSON, NV

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • HENDERSON, NV

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • HENDERSON, NV

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VALLE VERDE STATION Passport Services: Hours, Location & What to Expect

Operating in Henderson since 1998, the Valle Verde Station Post Office at 1575 W. Horizon Ridge Parkway serves as a crucial point for mail services and passport application processing for the burgeoning communities across southeast Henderson. Situated strategically just east of the intersection of Green Valley Parkway and Horizon Ridge Parkway, this facility is easily accessible to residents of master-planned communities like Anthem, MacDonald Ranch, and Green Valley Ranch. While the primary function remains postal services, its designation as a passport acceptance facility addresses a distinct need for global travel documentation within these rapidly expanding suburban areas. Locals from the Anthem Highlands, Sun City Anthem, and Seven Hills neighborhoods frequently utilize this specific location due to its convenient positioning, avoiding the busier central Henderson facilities. The facility sees a steady stream of young families applying for their children’s first passports before international vacations to Mexico or Canada, retirees preparing for cruises departing from Los Angeles, and business professionals needing updated travel documents for conferences in Asia or Europe. The Valle Verde Station is not merely a government outpost; it’s an integral part of the daily rhythm of this particular Henderson quadrant. Historically, the area around Horizon Ridge Parkway developed significantly in the late 1990s and early 2000s, transforming from vacant desert into a thriving residential and commercial corridor. This postal station was established to meet the demands of this rapid expansion, becoming a foundational piece of the local infrastructure. Its architectural style, typical of late 20th-century government buildings in growing municipalities, features a utilitarian design with stucco exteriors and ample parking, designed for efficiency and high traffic volume rather than ornate aesthetics. Within a five-block radius, key landmarks include the bustling Green Valley Ranch Resort Spa & Casino, located approximately 1.5 miles north on Green Valley Parkway, offering an entertainment anchor that draws significant traffic through the area. Also nearby, the Horizon Ridge Professional Park, directly across the street to the south, contributes to a demographic of business owners and healthcare professionals who appreciate the convenience of handling passport matters close to their workplaces. The facility’s placement near the AdventHealth Henderson hospital, roughly 0.8 miles east on Horizon Ridge Parkway, makes it a practical stop for healthcare workers with demanding schedules. This particular postal station experiences its peak passport application periods during the spring months, typically from March through May, as families plan summer travel, and again in the late fall, September and October, following the return to school. The Valle Verde Station processed an estimated 85 passport applications per week during its last busiest quarter, a testament to its consistent utility for Henderson residents. Its consistent operational presence since the late 1990s has allowed it to develop a reputation for reliable service within the immediate community, differentiating it from larger, often more congested facilities downtown. The staff are familiar with the common local inquiries, from specific documentation nuances for minors to the expedited processing options often sought by last-minute travelers. The area around Horizon Ridge Parkway has seen a significant influx of residents from California in recent decades, many of whom are accustomed to frequent international travel and seek out efficient local government services. This specific facility has adapted to cater to these expectations, providing a streamlined experience for passport applicants. The strategic advantage of its location, slightly removed from the most intense urban congestion but still highly accessible via major arterial roads like Horizon Ridge Parkway and Green Valley Parkway, solidifies its role as a preferred passport acceptance agency for thousands of Henderson citizens.

1998
Building Established
2626
Years as Facility
8888
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7028371617.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at VALLE VERDE STATION at 1575 W. HORIZON RIDGE PKWY. Easy access from major highways.

🅿️ Parking Info

Parking at the Valle Verde Station is generally straightforward and convenient, offering a dedicated, free surface lot directly adjacent to the building at 1575 W. Horizon Ridge Parkway. This lot boasts approximately 40-45 marked spaces, providing ample room for most visitors. The entrance to the parking area is accessible directly from West Horizon Ridge Parkway, with a clear turn-in point situated just east of the facility. For passport appointments, arriving 10-15 minutes prior is recommended to secure a close space, particularly during the busiest hours of 10:00 AM to 1:00 PM on weekdays. There are several accessible parking spaces clearly designated near the main entrance for those requiring them. While the primary lot is typically sufficient, in the rare event it is full, additional overflow parking can sometimes be found in the shared commercial plaza parking lot to the immediate west, which serves businesses like Drug Plus Pharmacy, approximately a 0.1-mile walk (or less than half a block). There are no metered street parking options or paid garages within a close radius; all parking directly associated with the facility and its adjacent commercial neighbors is free. During the Henderson summer months (June-September), temperatures can exceed 100°F, so parking closer and minimizing your walk is advisable to avoid prolonged exposure to the intense desert heat. Conversely, winter months rarely pose parking challenges related to weather, though the occasional windy day might make a shorter walk more comfortable.

🚌 Public Transit

Accessing the Valle Verde Station by public transit is a viable option for those in Henderson’s southeast corridor, primarily via the RTC (Regional Transportation Commission of Southern Nevada) bus system. The closest active bus stop for the Valle Verde Station is located directly on West Horizon Ridge Parkway, approximately 0.15 miles (a three-minute walk) east of the facility. This stop is served by **Route 217 (South Maryland Pkwy / Horizon Ridge Pkwy)**, which runs between the South Strip Transit Terminal and Horizon Ridge Parkway. Buses on Route 217 typically operate every 20-30 minutes during peak weekday hours (7 AM – 9 AM and 3 PM – 6 PM) and every 40-60 minutes during off-peak times and weekends. A single ride costs $2.00, while a 2-hour pass is $3.00, and a 24-hour pass is $5.00, offering flexibility for a round trip. From the bus stop, walk west along the sidewalk on West Horizon Ridge Parkway, and the Valle Verde Station will be clearly visible on your right. All RTC buses are wheelchair accessible, equipped with ramps or lifts, and priority seating, ensuring full accessibility for passengers with mobility challenges. There are no direct metro or train services that serve this specific area of Henderson; the RTC bus network is the primary public transportation method. Plan your journey using the RTC’s ‘Ride RTC’ app or their website for real-time bus tracking and schedule adjustments, especially during less frequent weekend service.

How to Apply for a Passport at VALLE VERDE STATION

Follow these simple steps to apply for your passport at the VALLE VERDE STATION’s office at 1575 W. HORIZON RIDGE PKWY. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into VALLE VERDE STATION (1575 W. HORIZON RIDGE PKWY) . We recommend arriving before closing. Call ahead at 7028371617.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at VALLE VERDE STATION

Your appointment at Valle Verde Station is designed for efficiency and clarity. Upon arriving at the facility, located on the north side of West Horizon Ridge Parkway, you’ll enter through the main double doors situated prominently on the building’s south-facing facade. The structure itself presents a contemporary, functional aesthetic with light-colored stucco and a clearly marked entrance. Once inside, the layout places the passport services window distinctly to your immediate left, often identified by specific signage or a designated queue line, separate from the general postal service counters. There is no automated check-in kiosk; you will approach the designated passport acceptance clerk directly at window number 3 or 4, typically. Be prepared to present your appointment confirmation, whether digital or printed, along with a valid photo ID upon arrival. The typical appointment duration for a routine passport application at this facility ranges from 18 to 22 minutes, assuming all documents are in order and applicants arrive prepared. The waiting area, while modest, offers several chairs for those awaiting their turn, positioned across from the main service counters. The facility maintains clear pathways and provides accessible counter heights for individuals using wheelchairs, ensuring that the process is accommodating for all visitors. Restrooms are located down the short hallway to the right, past the array of P.O. boxes. The environment is generally quiet, especially during off-peak hours like mid-morning Tuesdays or Thursday afternoons, making for a focused experience as you complete your application.

HENDERSON Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at VALLE VERDE STATION versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at VALLE VERDE STATION 12-13 weeks No travel urgency
Expedited at VALLE VERDE STATION (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At VALLE VERDE STATION

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While VALLE VERDE STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What HENDERSON Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. VALLE VERDE STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. HENDERSON, NV
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. HENDERSON, NV
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The HENDERSON post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. HENDERSON, NV

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People Also Ask About VALLE VERDE STATION

Local questions from HENDERSON residents about visiting the City Clerk for passport services

When you visit Valle Verde Station for your passport application, it’s crucial to have all required documentation to ensure a smooth process. You’ll need proof of U.S. citizenship, which can be an original or certified copy of your birth certificate, a previous undamaged U.S. passport, or a Certificate of Naturalization. Additionally, a valid government-issued identification, such as your Nevada driver’s license or state ID, is necessary. Remember to bring a photocopy of both the front and back of your ID. For passport photos, you can either have them taken on-site for a fee of $15 or bring two recent, compliant photos with you. Ensure all documents are originals, as photocopies are generally not accepted for proof of citizenship. Having these items organized beforehand will significantly expedite your appointment at the 1575 W. Horizon Ridge Parkway location.

Yes, appointments are absolutely required for all minor passport applications at the Valle Verde Station, and there are specific requirements concerning parental presence. For applicants under 16, both parents or legal guardians must appear in person with the minor, presenting their valid IDs and proof of their parental relationship (like the minor’s birth certificate showing both parents’ names). If one parent cannot be present, they must provide a notarized consent form (DS-3053) along with a copy of their ID. For minors aged 16 or 17, only one parent or legal guardian needs to be present, or they can provide written parental consent. It’s vital to call the Valle Verde Station at (800) 275-8777 during business hours to schedule your minor’s appointment well in advance, as slots, especially after school hours, fill up quickly.

Yes, Valle Verde Station offers convenient passport photo services directly on-site, a significant benefit for applicants from the Green Valley Ranch and Anthem areas. This means you don’t need to make an extra trip to a separate photo studio or pharmacy before your passport appointment. The clerks are trained to take photos that meet all federal requirements for size, background, and facial expression. The fee for this service is typically $15.00, payable at the time of your application. Choosing to have your photos taken at the facility ensures they are compliant, reducing the risk of your application being delayed due to photo issues. While you can bring your own 2×2 inch photos, opting for the on-site service at 1575 W. Horizon Ridge Parkway adds an extra layer of convenience and peace of mind.

The Valle Verde Station primarily processes new passport applications (Form DS-11) and renewals for eligible applicants who cannot renew by mail (e.g., those with a passport issued more than 15 years ago or damaged passports). If you are eligible to renew your passport by mail using Form DS-82 (your most recent passport is undamaged, was issued when you were 16 or older, was issued within the last 15 years, and is in your possession), you should mail your application directly to the National Passport Processing Center. However, if your situation requires an in-person renewal for a DS-11 application, you can certainly schedule an appointment at the Valle Verde Station on W. Horizon Ridge Parkway. The staff can guide you through the specific requirements for these types of renewals during your visit.

The Valle Verde Station offers passport acceptance services by appointment during specific weekday hours. Generally, these services are available Monday through Friday from 9:00 AM to 4:00 PM, though specific availability can vary by day and staffing. The facility itself has broader hours for general postal services, but it’s crucial to confirm passport appointment availability. We strongly advise calling the Valle Verde Station directly at (800) 275-8777 or checking the USPS appointment scheduling portal online before your visit to verify current passport acceptance hours and to secure a precise appointment slot. This will help you avoid any inconvenience and ensure a smooth application process at the 1575 W. Horizon Ridge Parkway location.

Frequently Asked Questions

The passport office is located at 1575 W. HORIZON RIDGE PKWY, HENDERSON, NV 89012. Get directions

Hours are . Call ahead at 7028371617.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “VALLE VERDE STATION” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Valle Verde Station is generally straightforward and convenient, offering a dedicated, free surface lot directly adjacent to the building at 1575 W. Horizon Ridge Parkway. This lot boasts approximately 40-45 marked spaces, providing ample room for most visitors. The entrance to the parking area is accessible directly from West Horizon Ridge Parkway, with a clear turn-in point situated just east of the facility. For passport appointments, arriving 10-15 minutes prior is recommended to secure a close space, particularly during the busiest hours of 10:00 AM to 1:00 PM on weekdays. There are several accessible parking spaces clearly designated near the main entrance for those requiring them. While the primary lot is typically sufficient, in the rare event it is full, additional overflow parking can sometimes be found in the shared commercial plaza parking lot to the immediate west, which serves businesses like Drug Plus Pharmacy, approximately a 0.1-mile walk (or less than half a block). There are no metered street parking options or paid garages within a close radius; all parking directly associated with the facility and its adjacent commercial neighbors is free. During the Henderson summer months (June-September), temperatures can exceed 100°F, so parking closer and minimizing your walk is advisable to avoid prolonged exposure to the intense desert heat. Conversely, winter months rarely pose parking challenges related to weather, though the occasional windy day might make a shorter walk more comfortable.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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