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Office Of The Bergen County Clerk Passport Services

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Office Of The Bergen County Clerk – Passport Acceptance Facility

OFFICE OF THE BERGEN COUNTY CLERK – Quick Facts

  • The Office Of The Bergen County Clerk is located on the first floor in Room #120 of One Bergen County Plaza in Hackensack, NJ.
  • Operating hours are typically Monday through Friday from 8:30 AM to 4:00 PM, though it’s always wise to confirm current hours on their official website.
  • Convenient parking is available in the Bergen County Parking Garage, accessible from River Street, or via metered street parking along Court Street.
  • The facility is easily reachable via NJ Transit bus routes #76, #163, #164, and #751, with stops just 1-2 blocks away on Main Street.
  • Peak visitor times often occur during lunch hours (12-1 PM) and late afternoons (3-4 PM); consider morning appointments for quicker service.
  • Appointments are strongly recommended for passport services to ensure prompt assistance, though walk-ins may be accommodated if time permits.
  • Passport photos are not taken on-site; applicants must bring a compliant 2×2 inch photograph with them to the facility.
  • This facility processes new passport book and passport card applications using Form DS-11, and handles applications for minors.
  • Applicants must bring original proof of U.S. citizenship, a valid government-issued photo ID, and a completed (but unsigned) DS-11 form.
  • Expect to pay a $35 execution fee to the Bergen County Clerk and a separate passport fee to the U.S. Department of State via check or money order.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At OFFICE OF THE BERGEN COUNTY CLERK

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • HACKENSACK, NJ

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OFFICE OF THE BERGEN COUNTY CLERK Passport Services: Hours, Location & What to Expect

The Office Of The Bergen County Clerk at ONE BERGEN COUNTY PLAZA ROOM #120 serves as the primary passport acceptance facility for residents across Bergen County, strategically positioned within Hackensack’s vibrant downtown core. This facility caters extensively to individuals residing in the immediate Hackensack area, including the neighborhoods surrounding Main Street, River Street, and those extending towards Prospect Avenue. Beyond its central Hackensack constituency, the office also sees a significant influx of applicants from neighboring communities such as Teaneck, Paramus, Maywood, Bogota, and even commuters from further afield towns like Fort Lee and Englewood who find its county seat location convenient for conducting official business. Families planning international vacations, college students preparing for study abroad programs, and business professionals requiring expedited travel documents are all frequent visitors here, relying on the County Clerk’s established presence and dependable service.

Historically, the Bergen County Plaza building, constructed in the mid-1980s, replaced older, more disparate county offices, consolidating essential government services under one roof. The County Clerk’s office, a cornerstone of this consolidation, has roots dating back to the county’s formation, evolving from handling land records and election duties to incorporating vital citizen services like passport acceptance. This evolution reflects Bergen County’s sustained growth and its role as a key economic and residential hub in Northern New Jersey. The integration of passport services within the County Clerk’s broader mandate—which also includes processing deeds, veteran’s identification cards, and business trade name certificates—offers a unique advantage: applicants can often address other civic needs during a single visit, streamlining bureaucratic processes for busy individuals and families. This multi-service approach distinguishes it from smaller, standalone post office facilities.

Its location within the Bergen County Plaza, just off Court Street and within easy walking distance of the Bergen County Courthouse and Hackensack City Hall, places it squarely at the heart of civic activity. The building itself is a recognizable landmark, characterized by its modern, governmental architecture that stands prominently at the intersection of public service and urban life. Within five blocks, applicants will find the historic First Reformed Dutch Church on Union Street, Atlantic Street Park providing a green respite, and a bustling stretch of Main Street offering various dining and retail options, making the area accessible and functional for those visiting. The proximity to Hackensack University Medical Center, although slightly beyond five blocks, positions it near a major regional institution, attracting both its employees and patients’ families who might need passport services.

Furthermore, the facility’s role in the larger Bergen County administrative ecosystem means it adheres to rigorous federal and county standards for document security and processing efficiency. The staff are typically highly experienced, often having served the county for many years, providing a level of institutional knowledge that can be particularly reassuring for first-time applicants or those with complex situations. While specific demographics vary by season—peak travel seasons see more families, while academic terms might bring more students—the constant flow reflects Bergen County’s diverse population and its ongoing connection to global travel, whether for leisure, education, or commerce. The County Clerk’s office continues to adapt its services to meet these evolving demands, solidifying its status as an indispensable resource for passport acquisition in the region.

1986
Building Established
2828
Years as Facility
9595
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 8:30-16:00 Open
Tuesday 8:30-16:00 Open
Wednesday 8:30-16:00 Open
Thursday 8:30-16:00 Open
Friday 8:30-16:00 Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 2013367011.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at OFFICE OF THE BERGEN COUNTY CLERK at ONE BERGEN COUNTY PLAZA ROOM #120. Easy access from major highways.

🅿️ Parking Info

Parking for the Office Of The Bergen County Clerk at One Bergen County Plaza can be efficiently managed, though strategy is key, especially during peak county business hours. The most convenient option is the Bergen County Parking Garage, accessible via River Street or University Plaza Drive. This multi-level garage typically charges an hourly rate, often around $1.50 for the first hour and increasing thereafter, with a daily maximum usually between $10-$15. From the garage, the County Clerk’s office is a short, well-lit walk of approximately 0.1 to 0.2 miles, directly into the Plaza building. For those preferring street parking, metered spots are available along Court Street and some sections of Main Street. These meters generally cost $1.00 to $2.00 per hour and accept coins or payment via the ParkMobile app, often with a two-hour limit. Finding an open metered spot, especially on Court Street directly adjacent to the courthouse, can be challenging between 9:00 AM and 3:00 PM on weekdays, so plan to arrive early for appointments. The walk from these street spots to Room #120 is typically less than one block. Considering seasonal conditions, navigating the short walk from parking options to the building entrance is generally fine, but during heavy winter snowfalls, sidewalks can be icy, requiring careful footing. In the peak summer months, especially July and August, temperatures can easily exceed 90 degrees Fahrenheit, so arriving prepared with water or seeking shaded routes is advisable. Utilizing the county garage is often the safest and most reliable choice for a guaranteed spot and direct access.

🚌 Public Transit

Accessing the Office Of The Bergen County Clerk via public transit is straightforward, owing to Hackensack’s role as a major regional hub for NJ Transit. Several key bus routes stop within a very short walk of One Bergen County Plaza. NJ Transit Bus routes #76 (towards Newark), #163 (towards New York Port Authority), #164 (towards New York Port Authority), #751 (towards Paramus/Ridgewood), and #755 (towards Fort Lee) all have stops along Main Street and River Street, often just 1-2 blocks from the County Plaza entrance. For example, a common stop is at Main Street at Court Street, directly across from the Bergen County Courthouse, which is a quick 2-minute walk to the plaza. For train commuters, the NJ Transit Pascack Valley Line offers two stations in Hackensack: Hackensack-Essex Street and Hackensack-Anderson Street. From the Hackensack-Essex Street station, the Bergen County Plaza is approximately a 0.7-mile walk, heading generally southwest down Essex Street, then turning right onto Main Street and proceeding towards Court Street. This walk typically takes 12-15 minutes. From Hackensack-Anderson Street station, the distance is slightly further, about 1.0 mile. Bus service frequencies vary, but during peak weekdays, buses arrive every 15-30 minutes, with less frequent service on evenings and weekends. Train service on the Pascack Valley Line generally runs hourly during off-peak times. Standard NJ Transit bus fares are $1.60 for a one-zone trip (payable with exact cash or a MyBus app ticket), while train fares will vary based on origin, typically around $4.25 from stations closer to New York City. All NJ Transit buses are wheelchair accessible with ramps or lifts, and both Hackensack train stations feature accessible platforms, ensuring that transit options are available for all applicants.

How to Apply for a Passport at OFFICE OF THE BERGEN COUNTY CLERK

Follow these simple steps to apply for your passport at the OFFICE OF THE BERGEN COUNTY CLERK’s office at ONE BERGEN COUNTY PLAZA ROOM #120. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into OFFICE OF THE BERGEN COUNTY CLERK (ONE BERGEN COUNTY PLAZA ROOM #120) 8:30-16:00. We recommend arriving before closing. Call ahead at 2013367011.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at OFFICE OF THE BERGEN COUNTY CLERK

Visitors to Office Of The Bergen County Clerk will find a professional and well-organized environment designed to facilitate efficient passport processing. The Bergen County Plaza building itself is a substantial, modern structure, and upon entering the main lobby, typically from the Court Street entrance which faces Veterans Memorial Park, individuals will encounter security checkpoints. After clearing security, Room #120, which houses the County Clerk’s passport services, is conveniently located on the first floor. It’s advisable to confirm its precise location with the main reception if it’s your first visit.

Upon entering Room #120, applicants should proceed directly to the designated passport counter or window, which is usually clearly marked. Here, you will check in for your appointment or inquire about walk-in availability. The layout within the office is typically set up with a waiting area and several individual stations where passport agents assist applicants. The environment is generally quiet and conducive to focused document review. A typical passport appointment for a DS-11 application, where all documents are correctly prepared, usually lasts between 18-22 minutes, covering identity verification, application review, oath administration, and fee collection.

The facility is committed to accessibility, featuring ramps at all main entrances, wide corridors, and accessible restrooms throughout the Bergen County Plaza. Elevators are readily available for movement between floors if required for other county services, although the passport office is on the ground level. The staff are accustomed to assisting individuals with varied needs, ensuring a smooth and respectful experience for every applicant. Expect a straightforward process, provided you arrive with all necessary documentation as outlined by the Department of State.

HACKENSACK Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at OFFICE OF THE BERGEN COUNTY CLERK versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at OFFICE OF THE BERGEN COUNTY CLERK 12-13 weeks No travel urgency
Expedited at OFFICE OF THE BERGEN COUNTY CLERK (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At OFFICE OF THE BERGEN COUNTY CLERK

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
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📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

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3-Day Processing

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Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What HACKENSACK Residents Are Saying

Real experiences from local customers who used our expedited passport service

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Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

No Other Facilities Found

This is currently the only facility listed in Hackensack, NJ Passport Services.

People Also Ask About OFFICE OF THE BERGEN COUNTY CLERK

Local questions from HACKENSACK residents about visiting the City Clerk for passport services

At the Office Of The Bergen County Clerk, applicants must choose between routine and expedited processing for their passport applications. Routine processing is the standard service level, costing the base passport fee plus the $35 execution fee. As of November 2024, routine processing averages around 7.2 weeks, with variations depending on the Department of State’s workload. Expedited processing, however, incurs an additional $60 federal fee per application, significantly reducing the turnaround time. For expedited services, the average wait time is currently about 2.5 weeks from when the application is received at the passport agency. While the Bergen County Clerk’s office collects all fees, the actual processing is handled by the Department of State; the facility simply ensures your application is properly assembled and submitted to kickstart the chosen processing speed.

The Office Of The Bergen County Clerk primarily serves as an acceptance facility for new passport applications using Form DS-11, and for specific situations like applying for a child’s passport or replacing a lost/stolen passport. Generally, you cannot renew your passport directly at this facility if you are eligible to renew by mail using Form DS-82. Renewal by mail is applicable if your most recent passport is undamaged, was issued when you were 16 or older, was issued within the last 15 years, and you can submit it with your application. If your situation doesn’t meet these criteria, you may need to apply in person with a DS-11 form, effectively starting a new application process rather than a renewal. Always double-check your eligibility for mail renewal on the Department of State’s official website before visiting the Bergen County Clerk’s office for a renewal inquiry.

If you find yourself in a situation requiring urgent passport issuance, the Office Of The Bergen County Clerk can process your application with expedited service, which currently averages 2.5 weeks as of November 2024. This involves paying an additional $60 federal fee, on top of all standard passport and execution fees. For truly emergent situations, such as documented life-or-death emergencies or imminent international travel (typically within 14 days), you would need to contact the National Passport Information Center at 1-877-487-2778. They can guide you on scheduling an appointment at a regional passport agency, such as the New York Passport Agency or Philadelphia Passport Agency, which offers same-day or next-day service. The Bergen County Clerk’s office is equipped to submit your expedited application promptly, but direct urgent issuance is handled exclusively by these specialized agencies.

Once your passport application is accepted at the Office Of The Bergen County Clerk and mailed to the Department of State, you can track its status online. The primary method is to visit the Department of State’s official website and use their Online Passport Status System. You will need your last name, date of birth, and the last four digits of your Social Security number to access the information. It typically takes about 7-10 business days from the date of your application at the Hackensack office for your status to become available online as the application needs to be physically mailed and entered into the federal system. The Bergen County Clerk’s office provides you with a receipt containing the mailing date, which can help you anticipate when your tracking information should appear. Remember, while the clerk’s office accepts the application, tracking is a federal function.

No, the Office Of The Bergen County Clerk at One Bergen County Plaza does not provide on-site passport photo services. Applicants are required to bring a compliant 2×2 inch passport photograph with them at the time of their appointment. It is crucial that your photo meets all Department of State requirements regarding size, background (plain white or off-white), lighting, and facial expression to avoid delays in your application. Many local pharmacies, photography studios, or even large retail stores in Hackensack and the surrounding areas, such as the CVS on River Street or Walgreens on Main Street, offer passport photo services that adhere to federal guidelines. It’s best to have your photos taken prior to your visit to ensure a smooth and efficient application process at the County Clerk’s office.

Frequently Asked Questions

The passport office is located at ONE BERGEN COUNTY PLAZA ROOM #120, HACKENSACK, NJ 7601. Get directions

Hours are 8:30-16:00. Call ahead at 2013367011.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “OFFICE OF THE BERGEN COUNTY CLERK” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking for the Office Of The Bergen County Clerk at One Bergen County Plaza can be efficiently managed, though strategy is key, especially during peak county business hours. The most convenient option is the Bergen County Parking Garage, accessible via River Street or University Plaza Drive. This multi-level garage typically charges an hourly rate, often around $1.50 for the first hour and increasing thereafter, with a daily maximum usually between $10-$15. From the garage, the County Clerk’s office is a short, well-lit walk of approximately 0.1 to 0.2 miles, directly into the Plaza building. For those preferring street parking, metered spots are available along Court Street and some sections of Main Street. These meters generally cost $1.00 to $2.00 per hour and accept coins or payment via the ParkMobile app, often with a two-hour limit. Finding an open metered spot, especially on Court Street directly adjacent to the courthouse, can be challenging between 9:00 AM and 3:00 PM on weekdays, so plan to arrive early for appointments. The walk from these street spots to Room #120 is typically less than one block. Considering seasonal conditions, navigating the short walk from parking options to the building entrance is generally fine, but during heavy winter snowfalls, sidewalks can be icy, requiring careful footing. In the peak summer months, especially July and August, temperatures can easily exceed 90 degrees Fahrenheit, so arriving prepared with water or seeking shaded routes is advisable. Utilizing the county garage is often the safest and most reliable choice for a guaranteed spot and direct access.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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