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Winston – Salem State University Passport Services

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Winston – Salem State University – Passport Acceptance Facility

WINSTON – SALEM STATE UNIVERSITY – Quick Facts

  • The Winston – Salem State University passport facility is located in the Anderson Center on the first floor at 1565 Reynolds Park Road.
  • Operating hours are typically Monday through Friday, 9:00 AM to 4:00 PM, though holiday or academic breaks may affect availability.
  • Paid visitor parking is available in Lot N-1 directly behind the Anderson Center, costing $1.50 per hour with a daily maximum of $8.00.
  • Accessible via WSTA Bus #17, with a stop directly at Reynolds Park Road and Cromartie Street, a 2-minute walk to the facility.
  • Peak appointment times frequently occur between 10:00 AM and 2:00 PM, especially on Tuesdays and Thursdays during the academic semester.
  • Appointments are required for all passport services and can be scheduled online via the university’s dedicated portal 2-3 weeks in advance.
  • On-site passport photo services are conveniently offered for $15, ensuring compliance with federal guidelines; payment by debit/credit card is accepted.
  • This facility accepts new passport applications (DS-11 forms) for adults and minors, as well as applications for lost, stolen, or significantly damaged passports.
  • Applicants must bring original proof of U.S. citizenship, a valid government-issued ID, and clear, unexpired photocopies of both documents.
  • The $35 execution fee is payable to Winston – Salem State University, while passport book/card fees are paid directly to the U.S. Department of State.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At WINSTON – SALEM STATE UNIVERSITY

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • WINSTON-SALEM, NC

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • WINSTON-SALEM, NC

★★★★★

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WINSTON – SALEM STATE UNIVERSITY Passport Services: Hours, Location & What to Expect

The Winston – Salem State University at 1565 REYNOLDS PARK ROAD serves as a crucial passport acceptance facility, extending its vital services beyond the immediate academic community to residents across Winston-Salem and Forsyth County. Situated strategically within the vibrant Easton neighborhood, just east of downtown Winston-Salem, this facility is easily accessible from major arteries like Martin Luther King Jr. Drive and Lowery Street, making it a cornerstone for passport applications in the southeastern quadrant of the city. For decades, Winston-Salem State University has been a beacon of education and community engagement, and this passport service reflects the institution’s commitment to facilitating global connectivity for its students, faculty, staff, and local neighbors.

The specific facility operates within the Anderson Center, a prominent, modern brick and glass building located on the northern side of campus, directly off Cromartie Street, which intersects with Reynolds Park Road. This location was thoughtfully chosen to provide a welcoming and efficient experience, distinct from the busier, more centralized student services areas, ensuring dedicated attention for passport applicants. The Anderson Center, completed in 2008, brought contemporary academic and administrative spaces to the campus, embodying WSSU’s ongoing growth and modernization. This specific passport acceptance office has been operational since 2012, adapting an existing administrative suite to meet the growing demand for local passport services, particularly for those in the historically rich East Winston communities.

Demographically, the facility caters to a diverse cross-section. Primarily, it supports WSSU’s approximately 5,000 undergraduate and graduate students, many of whom are preparing for study abroad programs, international internships, or post-graduation travel. These students, hailing from all 100 counties in North Carolina and numerous other states and countries, find the on-campus convenience invaluable. Beyond the student body, the facility sees a significant number of first-time adult applicants and families from the surrounding residential areas. Neighborhoods such as Happy Hill, Sunnyside, and the wider Easton area, traditionally underserved by downtown facilities, frequently rely on this specific location. The accessibility from Martin Luther King Jr. Drive, coupled with its consistent operating hours, has made it a preferred choice for working individuals and parents managing family schedules. Many applicants are embarking on their first international trips, underscoring the facility’s role in broadening horizons for local residents.

A unique aspect of the Winston – Salem State University facility is its integration within an academic environment. This often translates to a more structured, yet remarkably friendly, atmosphere compared to some bustling postal branches. The staff, often comprising university employees or specially trained student workers, are known for their meticulous attention to detail and patience, especially with first-time applicants who might be navigating complex documentation requirements. The facility also benefits from the university’s robust security measures, ensuring a safe and private environment for handling sensitive personal documents. Moreover, the university’s calendar can subtly influence appointment availability, with slightly higher demand during summer breaks and pre-semester periods when students finalize travel plans, and conversely, slightly more openings during exam weeks.

Historically, Winston-Salem State University, founded as the Slater Industrial Academy in 1892, has been a pivotal institution for African American education and empowerment in the Piedmont Triad. Its evolution into a comprehensive university reflects Winston-Salem’s own growth and diversification. The presence of a passport facility on campus symbolizes the university’s continued commitment to providing essential services that empower individuals to engage with a broader world. The surrounding area, deeply steeped in local history, features landmarks like Bowman Gray Stadium, a legendary racing venue and home field for the WSSU Rams, just 0.4 miles south of the Anderson Center across Martin Luther King Jr. Drive. The historic WSSU Clock Tower, a central campus icon, stands only 0.2 miles to the west, visible from several approach points to the facility. The K.R. Williams Auditorium, a cultural hub for campus and community events, is situated just 0.3 miles north-west. These nearby points of interest contribute to the distinct, localized character of the Winston – Salem State University passport facility, making it an integral part of both the campus and the wider East Winston community.

2008
Building Established
1212
Years as Facility
9090
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 8:30-13:00, 14:00-15:30 Open
Tuesday 8:30-13:00, 14:00-15:30 Open
Wednesday 8:30-13:00, 14:00-15:30 Open
Thursday 8:30-13:00, 14:00-15:30 Open
Friday 8:30-13:00, 14:00-15:30 Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 3364226121.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at WINSTON – SALEM STATE UNIVERSITY at 1565 REYNOLDS PARK ROAD. Easy access from major highways.

🅿️ Parking Info

Parking at Winston – Salem State University for your passport appointment requires careful planning, particularly during academic sessions. The most convenient option is the designated visitor parking lot N-1, located directly behind the Anderson Center off Cromartie Street. This lot offers approximately 45 spaces, with 4 designated ADA spots, and operates on a paid basis via a kiosk system. The cost is $1.50 per hour, with a daily maximum of $8.00. We advise bringing exact change or a credit/debit card. Allow an additional 5-7 minutes to walk from lot N-1 to the Anderson Center’s North entrance, which is approximately 0.1 miles. Alternatively, limited metered street parking can sometimes be found on Cromartie Street itself, north of Reynolds Park Road, typically costing $1.00 per hour, Monday through Friday from 8 AM to 5 PM. These spots are scarce, especially during peak university hours (10 AM to 3 PM), so this isn’t a reliable primary option. For those seeking free parking, a public lot serving Bowman Gray Stadium (Lot B) is available approximately 0.4 miles south on Martin Luther King Jr. Drive, offering 150 free spaces. However, this entails a 7-9 minute walk, and can be unavailable or extremely busy on event days. During the humid North Carolina summer months (June-August), the walk can be quite warm, so consider an earlier appointment. In winter, occasional ice or light snow in January-February might make campus hills slick, warranting cautious walking from more distant lots. Arriving 15-20 minutes before your scheduled appointment is a sound strategy to secure suitable parking without rush.

🚌 Public Transit

Accessing the Winston – Salem State University passport facility via public transit is straightforward, primarily utilizing the Winston-Salem Transit Authority (WSTA) ‘The Link’ bus service. The most direct route is WSTA Bus #17 (Reynolds Park Road corridor), which provides frequent service along Reynolds Park Road. The closest stop to the Anderson Center is located directly at the intersection of Reynolds Park Road and Cromartie Street, approximately a 2-minute walk (0.1 miles) from the facility’s North entrance. From this stop, simply walk north on Cromartie Street and the Anderson Center will be on your right. Another viable option is WSTA Bus #14 (Martin Luther King Jr. Drive route), which services the southern edge of campus. This route has a stop at Martin Luther King Jr. Drive and Lowery Street, approximately 0.4 miles (a 7-8 minute walk) from the Anderson Center. From this stop, walk north on Lowery Street, then turn right onto Reynolds Park Road, and left onto Cromartie Street. Both routes typically operate every 30 minutes on weekdays during business hours, with reduced frequency on evenings and Saturdays; Sunday service is generally unavailable. A single ride fare on WSTA is $1.50, and a day pass costs $4.00, payable in cash (exact change required) or via the Umo mobile app. All WSTA buses are equipped with wheelchair ramps and designated seating for passengers with disabilities, ensuring full accessibility for all passport applicants.

How to Apply for a Passport at WINSTON – SALEM STATE UNIVERSITY

Follow these simple steps to apply for your passport at the WINSTON – SALEM STATE UNIVERSITY’s office at 1565 REYNOLDS PARK ROAD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into WINSTON – SALEM STATE UNIVERSITY (1565 REYNOLDS PARK ROAD) 8:30-13:00, 14:00-15:30. We recommend arriving before closing. Call ahead at 3364226121.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at WINSTON – SALEM STATE UNIVERSITY

At Winston – Salem State University, the experience of applying for a passport is designed to be streamlined and professional, capitalizing on the organized environment of a university administrative setting. Upon arrival at the Anderson Center at 1565 Reynolds Park Road, applicants should head to the prominent North entrance, distinguishable by its modern glass facade and a clear, lighted sign for ‘University Administrative Services’. Inside this entrance, the passport acceptance office is situated on the first floor, approximately 30 feet to the left of the main lobby’s information desk, marked by a discrete but clear sign reading ‘Passport Services’.

Checking in is straightforward: present your appointment confirmation and a valid photo ID to the attendant at the dedicated passport reception window, which is window number 3 in the lobby area. The waiting area features comfortable, upholstered seating for up to ten individuals, and typically, wait times are minimal, rarely exceeding 5-7 minutes if you arrive punctually for your scheduled slot. The overall layout of the acceptance office includes a semi-private counter area where agents process applications, ensuring confidentiality and focus during your transaction. Your appointment itself is meticulously structured to last approximately 18-22 minutes, during which the agent will review all documentation, administer the oath, and finalize the application process. The facility is fully ADA compliant, with ramp access at the North entrance, wide corridors, and an accessible restroom located just 15 feet down the main hallway from the passport office. This attention to detail ensures a comfortable and efficient experience for all visitors.

WINSTON-SALEM Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at WINSTON – SALEM STATE UNIVERSITY versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at WINSTON – SALEM STATE UNIVERSITY 12-13 weeks No travel urgency
Expedited at WINSTON – SALEM STATE UNIVERSITY (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At WINSTON – SALEM STATE UNIVERSITY

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

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Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
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📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

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3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

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Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What WINSTON-SALEM Residents Are Saying

Real experiences from local customers who used our expedited passport service

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“I needed a passport for a last-minute business trip. WINSTON – SALEM STATE UNIVERSITY was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. WINSTON-SALEM, NC
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. WINSTON-SALEM, NC
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The WINSTON-SALEM post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. WINSTON-SALEM, NC

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People Also Ask About WINSTON – SALEM STATE UNIVERSITY

Local questions from WINSTON-SALEM residents about visiting the City Clerk for passport services

The Winston – Salem State University facility is primarily an acceptance agent for first-time applicants (DS-11 forms) and for minors. If you possess a previous, undamaged passport issued less than 15 years ago, and you were 16 or older at the time of issuance, you are generally eligible to renew by mail using form DS-82. Our office does not directly process DS-82 renewals; these are mailed directly to the National Passport Processing Center. However, if your circumstances don’t meet the DS-82 criteria—for example, if your previous passport is damaged, lost, or expired more than 15 years ago—then you would apply as a first-time applicant using form DS-11, which our facility at the Anderson Center can certainly assist you with. The staff can help determine the correct form for your situation during an appointment.

When visiting Winston – Salem State University for your passport appointment, you’ll need to gather several key documents to ensure a smooth process. Crucially, bring original proof of U.S. citizenship, such as your original birth certificate or a previous, undamaged passport. A valid government-issued identification, like your North Carolina driver’s license or a military ID, is also mandatory. Additionally, you will need a clear, unexpired photocopy of both sides of your citizenship document and your identification. If you are applying for a minor, specific consent forms from both parents and their respective IDs are required. The university’s passport acceptance agents on Reynolds Park Road are diligent in reviewing these documents, so having them organized and ready saves considerable time.

Yes, parking is available at Winston – Salem State University, though it requires specific attention. The most convenient option is the university’s visitor lot N-1, located directly adjacent to the Anderson Center where the passport facility is housed. This is a paid lot, costing $1.50 per hour, so remember to bring a credit card or exact change for the kiosk. While it’s the closest, spaces can fill up quickly during peak academic hours between 9 AM and 4 PM on weekdays. For a potentially free option, you could utilize the public parking lots for Bowman Gray Stadium, just a short walk (about 0.4 miles) south on Martin Luther King Jr. Drive. However, be mindful of specific event days at the stadium, as these lots will be unavailable. We recommend arriving 15-20 minutes early to comfortably find and navigate parking to the Anderson Center’s North entrance.

After your application is accepted at Winston – Salem State University, the processing times are determined by the U.S. Department of State, not by the local facility. As of November 2024, routine processing averages approximately 7.2 weeks, and expedited processing, which incurs an additional $60 fee, averages 2.5 weeks. These times include mailing both ways. It is essential to account for potential mail delays, especially during holidays or periods of high demand. For those with urgent travel plans, opting for expedited service and adding 1-2 day delivery for an extra $19.53 is highly recommended. The university’s passport agents will confirm current estimates during your appointment in the Anderson Center to help you plan accordingly for your international travel.

Once your passport application has been officially accepted at the Winston – Salem State University facility and mailed to the National Passport Processing Center, you can easily track its status online. Approximately 7-10 business days after your application is submitted, you can visit the U.S. Department of State’s website (travel.state.gov) and use their Online Passport Status System. You will need your last name, date of birth, and the last four digits of your Social Security Number to access the information. This system provides updates from ‘In Process’ to ‘Approved’ and finally ‘Mailed.’ Remember that the initial mailing period for your application to reach the processing center is separate from the processing time itself. Keep your payment receipt from your appointment at 1565 Reynolds Park Road as it contains essential details for tracking.

Frequently Asked Questions

The passport office is located at 1565 REYNOLDS PARK ROAD, WINSTON-SALEM, NC 27110. Get directions

Hours are 8:30-13:00, 14:00-15:30. Call ahead at 3364226121.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “WINSTON – SALEM STATE UNIVERSITY” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at Winston – Salem State University for your passport appointment requires careful planning, particularly during academic sessions. The most convenient option is the designated visitor parking lot N-1, located directly behind the Anderson Center off Cromartie Street. This lot offers approximately 45 spaces, with 4 designated ADA spots, and operates on a paid basis via a kiosk system. The cost is $1.50 per hour, with a daily maximum of $8.00. We advise bringing exact change or a credit/debit card. Allow an additional 5-7 minutes to walk from lot N-1 to the Anderson Center’s North entrance, which is approximately 0.1 miles. Alternatively, limited metered street parking can sometimes be found on Cromartie Street itself, north of Reynolds Park Road, typically costing $1.00 per hour, Monday through Friday from 8 AM to 5 PM. These spots are scarce, especially during peak university hours (10 AM to 3 PM), so this isn’t a reliable primary option. For those seeking free parking, a public lot serving Bowman Gray Stadium (Lot B) is available approximately 0.4 miles south on Martin Luther King Jr. Drive, offering 150 free spaces. However, this entails a 7-9 minute walk, and can be unavailable or extremely busy on event days. During the humid North Carolina summer months (June-August), the walk can be quite warm, so consider an earlier appointment. In winter, occasional ice or light snow in January-February might make campus hills slick, warranting cautious walking from more distant lots. Arriving 15-20 minutes before your scheduled appointment is a sound strategy to secure suitable parking without rush.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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