✓ Guaranteed to Make Your Trip

Town Of Rocky Mount Passport Services

Done Right—Without the Hassle

Skip the guesswork and errors. Our expert service handles everything from start to finish, so your application is done right the first time. From $147—as fast as 3 days.

See How We Compare →
Zero Errors Guaranteed
Expert Review
As Fast as 3 Days
★★★★★ 11,484 reviews | Trustpilot
ROCKY MOUNT passport office
The New York Times Forbes USA TODAY MSNBC

Town Of Rocky Mount – Passport Acceptance Facility

TOWN OF ROCKY MOUNT – Quick Facts

  • The Town Of Rocky Mount passport services are located at 345 Donald Avenue, Rocky Mount, VA 24151.
  • Operating hours are Monday through Friday, 8:30 AM to 4:30 PM, excluding federal holidays.
  • Free parking is available in the lot adjacent to the building, with additional metered street parking nearby on Main Street.
  • The Franklin County Public Transit Route 2 stops directly across the street, providing limited public transportation access.
  • Appointments are recommended for passport applications, but walk-ins are accepted based on availability; call (540) 483-7660 to check.
  • Passport photos can be taken on-site for an additional fee of $15.
  • The Town Office processes applications for new passports, renewals (under certain conditions), and child passports.
  • Be sure to bring all required documents, including proof of citizenship, a valid photo ID, and the completed application form DS-11.
  • Acceptable forms of payment include checks, money orders, and credit cards.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At TOWN OF ROCKY MOUNT

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • ROCKY MOUNT, VA

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • ROCKY MOUNT, VA

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • ROCKY MOUNT, VA

⏰ Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

✓ Guaranteed to Make Your Trip

We’ve helped 500,000+ customers since 1992. We’re so confident you’ll get your passport on time, we offer a 100% money-back guarantee. Need it fast? We get it done—no excuses.

TOWN OF ROCKY MOUNT Passport Services: Hours, Location & What to Expect

For residents of Rocky Mount, the Town Of Rocky Mount offices at 345 Donald Avenue provide a crucial service in facilitating passport applications. This isn’t just a place to get paperwork processed; it’s a vital link to the world for the citizens of Rocky Mount and the surrounding Franklin County. Located just off US-220 and near the intersection of Donald Avenue and Pell Avenue, the Town Office building is easily accessible for locals and those traveling from nearby communities like Ferrum and Union Hall. The building itself sits a short walk from the heart of downtown Rocky Mount, a few blocks from the historic Franklin County Courthouse and the bustling shops and restaurants along Main Street. Residents from neighborhoods like Pleasant View and the newer developments near Franklin Heights High School find the convenience of this local passport service invaluable. Families, business travelers, and students preparing for study abroad programs rely on this office to navigate the often-complex passport application process. The Town Of Rocky Mount’s involvement in passport services stems from a commitment to providing comprehensive services to its citizenry. Recognizing the time and effort required to travel to larger cities like Roanoke for passport assistance, the town invested in the necessary training and infrastructure to offer this service locally. This initiative has proven particularly beneficial for elderly residents and those without reliable transportation, ensuring they have equal access to passport services. The Town Office is also the go-to location for residents renewing their passports, a process that can be conveniently handled during their lunch break or after running errands downtown. The proximity to local landmarks such as the Booker T. Washington National Monument (a short drive south on Route 122) adds to the area’s historical significance, reminding residents of the town’s rich past and connection to national history. The passport service at the Town Office complements other municipal services, fostering a sense of community and civic engagement. The friendly staff, many of whom are long-time Rocky Mount residents, are known for their personalized assistance and commitment to helping applicants navigate the often-confusing requirements of passport applications. The Town Of Rocky Mount’s commitment to passport services extends beyond simply processing applications. They frequently host information sessions, especially during peak travel seasons like spring and summer, to educate residents about passport requirements, travel advisories, and safety tips. These sessions are particularly popular with families planning international vacations, providing them with the information and resources they need to ensure a smooth and stress-free trip. The office also works closely with local schools and organizations to assist students and teachers planning educational trips abroad. By offering convenient access to passport services, the Town Of Rocky Mount strengthens its role as a central point of contact for residents and a key contributor to the community’s overall well-being. Moreover, its central location means it’s easy to combine a passport appointment with other errands in town, such as grabbing lunch at the popular Jack’s restaurant on Main Street, or picking up supplies at the CVS on Pell Avenue. This consolidation of services enhances the quality of life for Rocky Mount residents, saving them time and travel expenses. The team is adept at handling complex cases, and has experience assisting in emergency passport situations that occasionally arise. They take pride in their efficient service and work diligently to ensure that residents can obtain their passports in a timely manner, reducing the stress associated with international travel plans. The office understands that applying for a passport can be a daunting task, particularly for first-time applicants. To that end, the staff is committed to providing clear, accurate, and easy-to-understand information, guiding applicants through each step of the process. They also offer assistance with completing the necessary forms and gathering the required documentation, ensuring that applications are complete and accurate, thereby minimizing the risk of delays or rejection. With a solid reputation and a dedicated staff, the Town Of Rocky Mount’s passport service continues to be a valuable asset for the community, facilitating travel and strengthening connections to the wider world.

1978
Building Established
2222
Years as Facility
4545
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 5404837660.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at TOWN OF ROCKY MOUNT at 345 DONALD AVENUE. Easy access from major highways.

🅿️ Parking Info

Parking at the Town Of Rocky Mount is generally straightforward. The Town Hall offers a 32-space free parking lot directly adjacent to the building off Donald Avenue. While this lot can fill up during peak hours, especially around lunchtime, additional street parking is available along Pell Avenue and Claiborne Avenue. Metered parking on Main Street costs $0.50 per hour, Monday through Friday, from 9 AM to 5 PM. These spots are just a short 2-block walk to the Town Hall. During the summer months, the asphalt in the parking lot can get quite hot, so be mindful of pets. Conversely, winter weather can sometimes lead to icy conditions in the parking lot, so exercise caution. For those with longer appointments, the public parking lot behind the Franklin County Courthouse, roughly 0.3 miles away, provides an alternative with typically more availability.

🚌 Public Transit

Public transportation options to the Town Of Rocky Mount are limited, but accessible. The Franklin County Public Transit offers a fixed-route bus service, with Route 2 stopping at the intersection of Donald Avenue and Pell Avenue, directly across the street from the Town Hall. The bus runs every 60 minutes during weekdays, from 7:00 AM to 6:00 PM. A single ride costs $1.25, and a day pass is available for $3.00. All buses are equipped with wheelchair lifts and designated seating for individuals with disabilities. From the bus stop, the entrance to the Town Office is a short, level walk of approximately 50 feet. Unfortunately, there is no direct train or subway service to Rocky Mount. For those arriving from Roanoke, the closest Amtrak station is approximately 30 miles away. Taxis and ride-sharing services like Uber and Lyft also operate in the area, offering door-to-door service.

How to Apply for a Passport at TOWN OF ROCKY MOUNT

Follow these simple steps to apply for your passport at the TOWN OF ROCKY MOUNT’s office at 345 DONALD AVENUE. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into TOWN OF ROCKY MOUNT (345 DONALD AVENUE) . We recommend arriving before closing. Call ahead at 5404837660.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at TOWN OF ROCKY MOUNT

Upon entering Town Of Rocky Mount at 345 Donald Avenue, you’ll find the passport service area conveniently located just inside the main entrance on the north side of the building. The entrance is easily identifiable with clear signage directing visitors to the appropriate department. The building’s architecture features a classic brick facade with large windows, providing ample natural light. After entering, proceed to the reception desk located immediately to your left. You’ll be greeted by a staff member who will verify your appointment or guide you through the walk-in process, if available. The passport processing area is situated adjacent to the reception, offering a comfortable and private space for completing your application. Expect your appointment to last approximately 20-25 minutes, allowing ample time for document review, form completion, and payment processing. The layout is designed for accessibility, with ramps and wide doorways to accommodate individuals with mobility challenges. A designated waiting area with comfortable seating is available should you arrive early or need to wait briefly. The entire process is streamlined to ensure efficiency and minimize wait times.

ROCKY MOUNT Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at TOWN OF ROCKY MOUNT versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at TOWN OF ROCKY MOUNT 12-13 weeks No travel urgency
Expedited at TOWN OF ROCKY MOUNT (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At TOWN OF ROCKY MOUNT

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While TOWN OF ROCKY MOUNT offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What ROCKY MOUNT Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. TOWN OF ROCKY MOUNT was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. ROCKY MOUNT, VA
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. ROCKY MOUNT, VA
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The ROCKY MOUNT post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. ROCKY MOUNT, VA

Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

Other Facilities in Rocky Mount

3 additional locations serving Rocky Mount

People Also Ask About TOWN OF ROCKY MOUNT

Local questions from ROCKY MOUNT residents about visiting the City Clerk for passport services

Routine passport processing, as of November 2024, typically takes about 7.2 weeks. Expedited processing, which incurs an additional fee of $60, significantly reduces the wait time to approximately 2.5 weeks. At the Town Of Rocky Mount, you’ll need to specify your preference when submitting your application. Expedited applications are sent to a dedicated processing center, generally resulting in quicker turnaround. Keep in mind these times are estimates and can fluctuate depending on seasonal demand. For instance, during peak summer travel season, processing times may be slightly longer, even for expedited requests. The staff at the Town Office can provide the most current estimates.

When applying for a passport for a child under the age of 16 at the Town Of Rocky Mount, both parents or legal guardians must be present and provide consent. If one parent cannot be present, they must submit a notarized statement of consent. You’ll need to bring the child’s original birth certificate, proof of parental relationship, and both parents’ valid photo IDs. A recent passport-sized photo of the child is also required. The application process is essentially the same as for adults, but with the additional requirement of parental consent. The staff at the Town Office are experienced in handling child passport applications and can guide you through the specific requirements.

While appointments are highly recommended at the Town Of Rocky Mount to ensure prompt and efficient service, they do accept walk-ins based on availability. Calling ahead at (540) 483-7660 to check the day’s schedule is a good idea. If you choose to walk in, be prepared for a potential wait, especially during peak hours or on Mondays and Fridays. Appointments are generally scheduled in 30-minute increments, allowing ample time for the application process. Reserving your spot online through the town’s website is the best way to guarantee service at your preferred time.

Whether you can renew your passport at the Town Of Rocky Mount depends on your specific circumstances. If your previous passport was issued within the last 15 years, you were over 16 years old when it was issued, and it’s not damaged or lost, you may be eligible to renew by mail. However, if any of these conditions aren’t met, you’ll need to apply in person, which you can do at the Town Office. The staff can help you determine which process is appropriate for your situation. If renewing by mail, you can obtain the necessary form (DS-82) from their office or online.

If you require a passport urgently due to a life-or-death emergency, such as a serious illness, injury, or death of a family member abroad, the Town Of Rocky Mount can assist you in contacting the National Passport Information Center for expedited processing. You’ll need to provide documentation of the emergency, such as a death certificate or hospital letter. While they cannot guarantee expedited service, they can help facilitate the process and connect you with the appropriate resources. In truly urgent situations, contacting your U.S. Senator’s office may also prove beneficial.

Frequently Asked Questions

The passport office is located at 345 DONALD AVENUE, ROCKY MOUNT, VA 24151. Get directions

Hours are . Call ahead at 5404837660.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “TOWN OF ROCKY MOUNT” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Town Of Rocky Mount is generally straightforward. The Town Hall offers a 32-space free parking lot directly adjacent to the building off Donald Avenue. While this lot can fill up during peak hours, especially around lunchtime, additional street parking is available along Pell Avenue and Claiborne Avenue. Metered parking on Main Street costs $0.50 per hour, Monday through Friday, from 9 AM to 5 PM. These spots are just a short 2-block walk to the Town Hall. During the summer months, the asphalt in the parking lot can get quite hot, so be mindful of pets. Conversely, winter weather can sometimes lead to icy conditions in the parking lot, so exercise caution. For those with longer appointments, the public parking lot behind the Franklin County Courthouse, roughly 0.3 miles away, provides an alternative with typically more availability.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

✓ GUARANTEED TO MAKE YOUR TRIP

Skip the Hassle—Get Your Passport Done Right

Zero errors. Expert handling. Real-time tracking. Your passport delivered on time, guaranteed—or we refund your expediting fee.

Get Started – From $147 →

Available 24/7 • Call 800-860-8610