Town Of Rocky Mount Passport Services
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Town Of Rocky Mount – Passport Acceptance Facility
TOWN OF ROCKY MOUNT – Quick Facts
- The Town Of Rocky Mount passport services are located at 345 Donald Avenue, Rocky Mount, VA 24151.
- Operating hours are Monday through Friday, 8:30 AM to 4:30 PM, excluding federal holidays.
- Free parking is available in the lot adjacent to the building, with additional metered street parking nearby on Main Street.
- The Franklin County Public Transit Route 2 stops directly across the street, providing limited public transportation access.
- Appointments are recommended for passport applications, but walk-ins are accepted based on availability; call (540) 483-7660 to check.
- Passport photos can be taken on-site for an additional fee of $15.
- The Town Office processes applications for new passports, renewals (under certain conditions), and child passports.
- Be sure to bring all required documents, including proof of citizenship, a valid photo ID, and the completed application form DS-11.
- Acceptable forms of payment include checks, money orders, and credit cards.
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • ROCKY MOUNT, VA
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • ROCKY MOUNT, VA
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • ROCKY MOUNT, VA
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TOWN OF ROCKY MOUNT Passport Services: Hours, Location & What to Expect
For residents of Rocky Mount, the Town Of Rocky Mount offices at 345 Donald Avenue provide a crucial service in facilitating passport applications. This isn’t just a place to get paperwork processed; it’s a vital link to the world for the citizens of Rocky Mount and the surrounding Franklin County. Located just off US-220 and near the intersection of Donald Avenue and Pell Avenue, the Town Office building is easily accessible for locals and those traveling from nearby communities like Ferrum and Union Hall. The building itself sits a short walk from the heart of downtown Rocky Mount, a few blocks from the historic Franklin County Courthouse and the bustling shops and restaurants along Main Street. Residents from neighborhoods like Pleasant View and the newer developments near Franklin Heights High School find the convenience of this local passport service invaluable. Families, business travelers, and students preparing for study abroad programs rely on this office to navigate the often-complex passport application process. The Town Of Rocky Mount’s involvement in passport services stems from a commitment to providing comprehensive services to its citizenry. Recognizing the time and effort required to travel to larger cities like Roanoke for passport assistance, the town invested in the necessary training and infrastructure to offer this service locally. This initiative has proven particularly beneficial for elderly residents and those without reliable transportation, ensuring they have equal access to passport services. The Town Office is also the go-to location for residents renewing their passports, a process that can be conveniently handled during their lunch break or after running errands downtown. The proximity to local landmarks such as the Booker T. Washington National Monument (a short drive south on Route 122) adds to the area’s historical significance, reminding residents of the town’s rich past and connection to national history. The passport service at the Town Office complements other municipal services, fostering a sense of community and civic engagement. The friendly staff, many of whom are long-time Rocky Mount residents, are known for their personalized assistance and commitment to helping applicants navigate the often-confusing requirements of passport applications. The Town Of Rocky Mount’s commitment to passport services extends beyond simply processing applications. They frequently host information sessions, especially during peak travel seasons like spring and summer, to educate residents about passport requirements, travel advisories, and safety tips. These sessions are particularly popular with families planning international vacations, providing them with the information and resources they need to ensure a smooth and stress-free trip. The office also works closely with local schools and organizations to assist students and teachers planning educational trips abroad. By offering convenient access to passport services, the Town Of Rocky Mount strengthens its role as a central point of contact for residents and a key contributor to the community’s overall well-being. Moreover, its central location means it’s easy to combine a passport appointment with other errands in town, such as grabbing lunch at the popular Jack’s restaurant on Main Street, or picking up supplies at the CVS on Pell Avenue. This consolidation of services enhances the quality of life for Rocky Mount residents, saving them time and travel expenses. The team is adept at handling complex cases, and has experience assisting in emergency passport situations that occasionally arise. They take pride in their efficient service and work diligently to ensure that residents can obtain their passports in a timely manner, reducing the stress associated with international travel plans. The office understands that applying for a passport can be a daunting task, particularly for first-time applicants. To that end, the staff is committed to providing clear, accurate, and easy-to-understand information, guiding applicants through each step of the process. They also offer assistance with completing the necessary forms and gathering the required documentation, ensuring that applications are complete and accurate, thereby minimizing the risk of delays or rejection. With a solid reputation and a dedicated staff, the Town Of Rocky Mount’s passport service continues to be a valuable asset for the community, facilitating travel and strengthening connections to the wider world.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 5404837660.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at TOWN OF ROCKY MOUNT at 345 DONALD AVENUE. Easy access from major highways.
🅿️ Parking Info
Parking at the Town Of Rocky Mount is generally straightforward. The Town Hall offers a 32-space free parking lot directly adjacent to the building off Donald Avenue. While this lot can fill up during peak hours, especially around lunchtime, additional street parking is available along Pell Avenue and Claiborne Avenue. Metered parking on Main Street costs $0.50 per hour, Monday through Friday, from 9 AM to 5 PM. These spots are just a short 2-block walk to the Town Hall. During the summer months, the asphalt in the parking lot can get quite hot, so be mindful of pets. Conversely, winter weather can sometimes lead to icy conditions in the parking lot, so exercise caution. For those with longer appointments, the public parking lot behind the Franklin County Courthouse, roughly 0.3 miles away, provides an alternative with typically more availability.
🚌 Public Transit
Public transportation options to the Town Of Rocky Mount are limited, but accessible. The Franklin County Public Transit offers a fixed-route bus service, with Route 2 stopping at the intersection of Donald Avenue and Pell Avenue, directly across the street from the Town Hall. The bus runs every 60 minutes during weekdays, from 7:00 AM to 6:00 PM. A single ride costs $1.25, and a day pass is available for $3.00. All buses are equipped with wheelchair lifts and designated seating for individuals with disabilities. From the bus stop, the entrance to the Town Office is a short, level walk of approximately 50 feet. Unfortunately, there is no direct train or subway service to Rocky Mount. For those arriving from Roanoke, the closest Amtrak station is approximately 30 miles away. Taxis and ride-sharing services like Uber and Lyft also operate in the area, offering door-to-door service.
How to Apply for a Passport at TOWN OF ROCKY MOUNT
Follow these simple steps to apply for your passport at the TOWN OF ROCKY MOUNT’s office at 345 DONALD AVENUE. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into TOWN OF ROCKY MOUNT (345 DONALD AVENUE) . We recommend arriving before closing. Call ahead at 5404837660.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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What to Expect at TOWN OF ROCKY MOUNT
Upon entering Town Of Rocky Mount at 345 Donald Avenue, you’ll find the passport service area conveniently located just inside the main entrance on the north side of the building. The entrance is easily identifiable with clear signage directing visitors to the appropriate department. The building’s architecture features a classic brick facade with large windows, providing ample natural light. After entering, proceed to the reception desk located immediately to your left. You’ll be greeted by a staff member who will verify your appointment or guide you through the walk-in process, if available. The passport processing area is situated adjacent to the reception, offering a comfortable and private space for completing your application. Expect your appointment to last approximately 20-25 minutes, allowing ample time for document review, form completion, and payment processing. The layout is designed for accessibility, with ramps and wide doorways to accommodate individuals with mobility challenges. A designated waiting area with comfortable seating is available should you arrive early or need to wait briefly. The entire process is streamlined to ensure efficiency and minimize wait times.
ROCKY MOUNT Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at TOWN OF ROCKY MOUNT versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At TOWN OF ROCKY MOUNT
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What ROCKY MOUNT Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. TOWN OF ROCKY MOUNT was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The ROCKY MOUNT post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
Other Passport Facilities Near You
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Other Facilities in Rocky Mount
3 additional locations serving Rocky Mount
FRANKLIN COUNTY CIRCUIT COURT
FRANKLIN COUNTY CIRCUIT COURT
People Also Ask About TOWN OF ROCKY MOUNT
Local questions from ROCKY MOUNT residents about visiting the City Clerk for passport services
Frequently Asked Questions
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