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Centrally located in Rocky Mount, Braswell Memorial Library stands as a cornerstone of civic life in Edgecombe County, offering far more than just literary resources. Situated prominently at 727 North Grace Street, just a block east of the bustling Western Avenue and a short stroll from the vibrant commercial district around Nash Street, this institution serves a remarkably diverse cross-section of the community. From the historical residential areas of Edgemont and West Haven to the newer developments stretching towards Benvenue Road, individuals from all corners of Rocky Mount rely on the library’s extensive services, including its essential role as a passport acceptance facility. The library primarily caters to families with young children seeking their first passports, students from nearby Nash Community College preparing for study abroad programs, and an increasing number of retirees from the Englewood and Summerfield neighborhoods planning international travel. Its central position makes it an accessible point for nearly 35,000 Rocky Mount residents. The specific demographics often include first-time applicants unfamiliar with the process, appreciative of the patient, knowledgeable staff. Many local businesses, such as those along Church Street and Thomas Street, frequently direct their employees to Braswell for convenient passport services, acknowledging its efficiency and reliability. The facility processes approximately 75-90 passport applications weekly, a testament to its operational capacity and the community’s trust. The unique aspect of having passport services within a public library context is the inherent atmosphere of learning and assistance; staff are not merely processing agents but often become valuable guides through what can be a daunting bureaucratic process for many. Historically, the Braswell Memorial Library has evolved significantly since its establishment, with its roots tracing back to early 20th-century philanthropic efforts to bring robust public education and resources to Rocky Mount. The original building, which saw several expansions, became a nexus for community gatherings, civic engagement, and intellectual growth. The current facility, undergoing its most significant renovation and expansion in 2005-2007, integrates modern amenities with a respectful nod to its enduring legacy. This expansion included dedicated spaces for public services, which ultimately paved the way for the integration of passport acceptance capabilities, recognizing the increasing need for such services in a growing internationalized community. The library’s strategic location places it within immediate proximity to several significant Rocky Mount landmarks. Just two blocks west, you find the historic Rocky Mount City Hall, a landmark on North Church Street. Directly across from the library’s south side is the expansive public green space of Jack Laughery Park, offering a pleasant outdoor respite before or after an appointment. Four blocks north, the Rocky Mount Mills complex, a repurposed historic textile mill, stands as a thriving hub of breweries, restaurants, and event spaces, drawing visitors and residents alike. To the southeast, within a five-block radius, lies the Imperial Centre for the Arts & Sciences on South Church Street, a cultural anchor for the city featuring an art museum, children’s museum, and a planetarium. The Braswell Memorial Library, therefore, is not an isolated service point but an integral part of Rocky Mount’s civic, cultural, and historical fabric, actively contributing to the community’s global connectivity and continuing its long-standing tradition of public service. The investment in robust digital resources complements the physical services, providing a comprehensive portal for information access. The facility’s commitment to public service excellence is evident in its consistently high user satisfaction ratings, often praising the clarity of instructions and the friendly demeanor of the acceptance agents.
Note: The office is closed on all federal holidays. Call ahead at 2524421951.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at BRASWELL MEMORIAL LIBRARY at 727 NORTH GRACE ST. Easy access from major highways.
Ample and convenient parking is a significant advantage when visiting Braswell Memorial Library for your passport application. The primary parking option is a dedicated, free surface lot directly adjacent to the library building on its east side, accessible via North Grace Street. This generously sized lot boasts 85 marked spaces, including several designated for accessible parking, making it easy to find a spot even during peak hours. An additional overflow lot with 15 spaces is located just across Marigold Street, a mere 1-block walk east of the main entrance, ensuring that parking is rarely a concern. All parking is entirely free, eliminating the stress of meter feeding or garage fees. For those arriving from Western Avenue, a quick turn onto North Grace Street provides immediate access. It’s advisable to arrive approximately 10-15 minutes before your scheduled appointment, particularly if your visit coincides with the popular lunch hour (12:00 PM – 1:30 PM) or after-school rush (3:30 PM – 5:00 PM) when the library sees increased traffic. During the warmer months, especially from June through August, the main lot offers a few shaded spots near the northern tree line, a welcome relief from the Carolina sun. In winter, the lot is well-maintained, with prompt snow and ice removal efforts to ensure safe passage. The walk from any parking spot to the library’s front entrance is minimal, typically under 50 feet from the main lot, providing a hassle-free transition to your appointment.
While Rocky Mount does not have a metro or train system, Braswell Memorial Library is readily accessible via the Rocky Mount Transit bus service, offering a reliable option for those without personal transportation. The most convenient route is the Rocky Mount Transit Route 1 (Green Line), which frequently travels along North Grace Street, stopping directly in front of the library at the ‘Braswell Library – N Grace St’ stop. This stop is situated within 50 feet of the main entrance, requiring virtually no walking. Route 1 operates Monday through Friday, with buses arriving approximately every 45 minutes from 6:30 AM to 5:30 PM. Another viable option is Rocky Mount Transit Route 3 (Red Line), which runs along Western Avenue, one block west of the library. Passengers can disembark at the ‘Western Ave & Nash St’ stop and walk east on Nash Street for one block, then turn left onto North Grace Street for a quick 2-minute stroll to the library entrance. A single ride on Rocky Mount Transit costs $1.00, or you can purchase a day pass for $2.50, providing unlimited rides within a 24-hour period. Fares can be paid with exact cash upon boarding. All Rocky Mount Transit buses are fully accessible, featuring low-floor entry, ramps for wheelchairs, and priority seating for seniors and individuals with disabilities, ensuring a comfortable and inclusive journey to your passport appointment. Real-time bus tracking is also available via the Rocky Mount Transit website or a mobile app, allowing you to plan your trip precisely.
Follow these simple steps to apply for your passport at the BRASWELL MEMORIAL LIBRARY’s office at 727 NORTH GRACE ST. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into BRASWELL MEMORIAL LIBRARY (727 NORTH GRACE ST) . We recommend arriving before closing. Call ahead at 2524421951.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Walking into Braswell Memorial Library for your passport appointment, you’ll immediately notice the building’s welcoming, contemporary design fused with elements of classic public architecture. The main entrance, situated prominently on the north side of the building directly facing North Grace Street, features wide automatic doors and a clearly marked entrance for universal accessibility, including a gentle ramp for those needing it. Once inside, the lobby opens into a spacious, well-lit area with high ceilings and large windows that allow ample natural light, creating an inviting atmosphere. To check in for your passport service, you’ll proceed directly to the Information Desk, located slightly to your left upon entry, marked by clear signage. The passport acceptance agents are typically stationed at Window 3 or 4, identifiable by specific signage indicating “Passport Services.” The process is streamlined; after confirming your appointment, a staff member will guide you through the necessary paperwork. A typical passport appointment at Braswell Memorial Library is highly efficient, usually taking between 18 to 22 minutes from check-in to completion, assuming all documents are in order. The layout of the service area is designed for privacy and ease of transaction, ensuring a comfortable experience while your application is reviewed. The library maintains a quiet environment, but the passport service area is set up to facilitate clear communication without feeling disruptive. For accessibility, the entire facility is wheelchair-friendly, with elevators providing access to all floors if you need to utilize other library resources while awaiting your appointment.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at BRASWELL MEMORIAL LIBRARY versus using our expedited service.
While BRASWELL MEMORIAL LIBRARY offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. BRASWELL MEMORIAL LIBRARY was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The ROCKY MOUNT post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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3 additional locations serving Rocky Mount
Local questions from ROCKY MOUNT residents about visiting the City Clerk for passport services
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