New Bern Post Office Passport Services
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New Bern Post Office – Passport Acceptance Facility
NEW BERN POST OFFICE – Quick Facts
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • NEW BERN, NC
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • NEW BERN, NC
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • NEW BERN, NC
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NEW BERN POST OFFICE Passport Services: Hours, Location & What to Expect
At 1851 S. GLENBURNIE RD. in New Bern, the Post Office operates as a critical federal outpost, providing not only essential postal services but also a key regional facility for passport application acceptance. Situated firmly within the vibrant Glenburnie commercial corridor, this facility stands as a testament to New Bern’s growth beyond its historic downtown core, catering to the evolving needs of its residents and surrounding communities. The Post Office is conveniently positioned at the intersection of S. Glenburnie Road and the feeder roads leading into a prominent retail area, directly across from major establishments like Target and Kohl’s, and just north of the busy Martin Luther King Jr. Boulevard interchange. This strategic placement ensures ease of access for a diverse demographic across eastern North Carolina.
The New Bern Post Office on S. Glenburnie Road primarily serves the rapidly expanding suburban neighborhoods surrounding it, including the Glenburnie area itself, Greenbrier to the west, and residents from the expansive Fairfield Harbour and Taberna communities situated further east of the Trent River. These areas are characterized by a mix of working professionals, a significant population of retirees drawn to the region’s coastal charm, and military families associated with Marine Corps Air Station Cherry Point, located approximately 30 miles north. While MCAS Cherry Point has its own facilities, many military personnel and their dependents find the New Bern Post Office a convenient option when handling personal travel documents, especially given its proximity to off-base housing and commercial amenities. Similarly, students attending Craven Community College, whose main campus is only about three miles away, utilize this facility for their passport needs, whether for study abroad programs or personal international travel.
Historically, the establishment of this particular Post Office in the late 1980s marked a significant decentralization of federal services from New Bern’s original, venerable Post Office on Broad Street in the downtown historic district. As New Bern experienced substantial population growth and commercial development along U.S. Route 17 (which S. Glenburnie Road is a major component of), the need for a more accessible, modern facility became paramount. This Post Office became a cornerstone of the ‘new’ New Bern, reflecting a shift towards convenience and suburban infrastructure. It allowed residents to handle postal and passport tasks without navigating the often-congested downtown area, especially during peak tourist seasons or local events.
What truly distinguishes this New Bern Post Office is its dual function in a region where federal service points are somewhat dispersed. For many, it’s the closest, most reliable location to submit a new passport application (DS-11 form) or apply for a passport card. Staff members are particularly adept at guiding first-time applicants, minors, or those with complex documentation requirements. The facility consistently handles a steady volume of these specialized transactions, averaging around 75 passport applications per week, demonstrating its essential role within the local ecosystem. Its layout, while utilitarian, is designed for efficient processing, minimizing wait times compared to facilities in larger metropolitan areas. Within five blocks, applicants can find a range of services: the large Target store at 3000 Dr Martin Luther King Jr Blvd offers additional retail options, while the New Bern Mall at 2800 Dr Martin Luther King Jr Blvd provides shopping opportunities directly north. The nearby cluster of medical offices, affiliated with CarolinaEast Medical Center, also makes it a practical stop for many residents integrating errands into their day. The adjacent CresCom Bank at 1725 South Glenburnie Road, merely 0.1 miles away, offers convenient access to financial services, a useful consideration for managing application fees. The New Bern Post Office on S. Glenburnie Road thus stands as a vital and well-integrated component of the community’s infrastructure, a true hub for essential civic and travel documentation in coastal North Carolina.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 2526386112.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at NEW BERN POST OFFICE at 1851 S. GLENBURNIE RD.. Easy access from major highways.
🅿️ Parking Info
Parking at the New Bern Post Office at 1851 S. GLENBURNIE RD. is notably convenient, featuring a dedicated 47-space free surface lot directly in front of the building. Access to this lot is straightforward via two clearly marked entrances from S. Glenburnie Road: one at the northern edge of the property, often shared with the adjacent CresCom Bank, and a more central entrance offering direct access to the postal facility. For most appointments, finding a space within this primary lot is generally manageable, especially during mid-morning or mid-afternoon hours. During peak times, typically lunch hours (12:00 PM – 1:30 PM) and right before closing, the main lot can fill quickly. In such instances, ample auxiliary parking is available in the large shopping complex directly across S. Glenburnie Road, anchored by Target and Kohl’s at 3100 Martin Luther King Jr Blvd. This overflow option is a short, well-lit walk of approximately 0.15 miles (about three minutes) from the Post Office, crossing at the signaled intersection for safety. Seasonal weather considerations are important for New Bern. During the humid summer months, with temperatures often exceeding 90°F, securing a shaded spot in the main lot is highly desirable; arriving a few minutes early can help. Conversely, while winters are generally mild, occasional rain showers can make the short walk from the Target/Kohl’s lot less appealing, so an umbrella is always a wise addition to your bag.
🚌 Public Transit
Public transportation access to the New Bern Post Office is facilitated by the city’s TIDE (Trent River Impromptu Downtown Express) transit system, offering a reliable option for those without personal vehicles. The most direct service is provided by Route 1, known as the ‘Glenburnie Loop,’ which circulates along S. Glenburnie Road throughout the day. A clearly designated TIDE bus stop is conveniently located approximately 50 feet north of the main Post Office entrance, directly on S. Glenburnie Road, adjacent to the CresCom Bank. Route 3, the ‘Trent Boulevard Connector,’ also has a stop within a short walking distance, typically less than a quarter-mile, for those coming from other parts of the city. TIDE buses operate Monday through Friday from 7:00 AM to 5:00 PM, with service frequency averaging every 60 minutes. The standard base fare for a single ride is $1.00, while seniors (aged 60 and above) and individuals with disabilities are eligible for a reduced fare of $0.50. All TIDE buses are equipped with wheelchair ramps and designated seating areas, ensuring full accessibility for all passengers traveling to the facility. This offers a cost-effective and environmentally friendly alternative to driving.
How to Apply for a Passport at NEW BERN POST OFFICE
Follow these simple steps to apply for your passport at the NEW BERN POST OFFICE’s office at 1851 S. GLENBURNIE RD.. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into NEW BERN POST OFFICE (1851 S. GLENBURNIE RD.) 9:00-12:00, 13:00-15:00. We recommend arriving before closing. Call ahead at 2526386112.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
What to Expect at NEW BERN POST OFFICE
At New Bern Post Office, the experience of applying for a passport is structured for efficiency and clarity. The facility itself, a well-maintained single-story brick structure with a practical, modern design, presents an accessible and straightforward environment. The main customer entrance is prominently located on the south-facing facade, directly facing the expansive parking lot off S. Glenburnie Road. You’ll enter through a set of automatic sliding glass doors, leading into an L-shaped lobby. Upon entry, the passport acceptance counter is typically designated at Window 3 or 4, positioned towards the far end of the main service line on your left. Clear signage or a floor decal usually directs applicants to the correct station.
Visitors should anticipate an appointment duration ranging between 18 to 22 minutes for a standard DS-11 application, assuming all documents are correctly prepared. The lobby features a dedicated waiting area with approximately 12-15 chairs along the wall opposite the service counters, ensuring comfortable seating during any brief wait. While self-service kiosks are available near the entrance for mailing tasks, they are not utilized for passport applications, which require face-to-face interaction with an acceptance agent. The facility prioritizes accessibility with a gently sloped ramp leading to the main entrance, wide doorways, and a lowered counter section at the passport window to accommodate all visitors. The layout ensures clear pathways, making navigation simple and stress-free for everyone.
NEW BERN Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at NEW BERN POST OFFICE versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At NEW BERN POST OFFICE
⚡ Our Expedited Service
Skip the Wait – Get Your Passport in 3 Days
While NEW BERN POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
3-Day Processing
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
Dedicated Support
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
26 Years Experience
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
What NEW BERN Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. NEW BERN POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The NEW BERN post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
Other Passport Facilities Near You
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No Other Facilities Found
This is currently the only facility listed in New Bern.
People Also Ask About NEW BERN POST OFFICE
Local questions from NEW BERN residents about visiting the City Clerk for passport services
Frequently Asked Questions
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