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New Bern Post Office Passport Services

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New Bern Post Office – Passport Acceptance Facility

NEW BERN POST OFFICE – Quick Facts

You’ll need to obtain several key documents to initiate your passport application at the New Bern Post Office. This includes proof of U.S. citizenship, such as your original certified birth certificate or a previous, undamaged passport, and a valid government-issued photo identification like a North Carolina driver’s license. Furthermore, a recent 2×2 inch passport-compliant photograph must be secured, as on-site photo services are not available.

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📍 At NEW BERN POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • NEW BERN, NC

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • NEW BERN, NC

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • NEW BERN, NC

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NEW BERN POST OFFICE Passport Services: Hours, Location & What to Expect

At 1851 S. GLENBURNIE RD. in New Bern, the Post Office operates as a critical federal outpost, providing not only essential postal services but also a key regional facility for passport application acceptance. Situated firmly within the vibrant Glenburnie commercial corridor, this facility stands as a testament to New Bern’s growth beyond its historic downtown core, catering to the evolving needs of its residents and surrounding communities. The Post Office is conveniently positioned at the intersection of S. Glenburnie Road and the feeder roads leading into a prominent retail area, directly across from major establishments like Target and Kohl’s, and just north of the busy Martin Luther King Jr. Boulevard interchange. This strategic placement ensures ease of access for a diverse demographic across eastern North Carolina.

The New Bern Post Office on S. Glenburnie Road primarily serves the rapidly expanding suburban neighborhoods surrounding it, including the Glenburnie area itself, Greenbrier to the west, and residents from the expansive Fairfield Harbour and Taberna communities situated further east of the Trent River. These areas are characterized by a mix of working professionals, a significant population of retirees drawn to the region’s coastal charm, and military families associated with Marine Corps Air Station Cherry Point, located approximately 30 miles north. While MCAS Cherry Point has its own facilities, many military personnel and their dependents find the New Bern Post Office a convenient option when handling personal travel documents, especially given its proximity to off-base housing and commercial amenities. Similarly, students attending Craven Community College, whose main campus is only about three miles away, utilize this facility for their passport needs, whether for study abroad programs or personal international travel.

Historically, the establishment of this particular Post Office in the late 1980s marked a significant decentralization of federal services from New Bern’s original, venerable Post Office on Broad Street in the downtown historic district. As New Bern experienced substantial population growth and commercial development along U.S. Route 17 (which S. Glenburnie Road is a major component of), the need for a more accessible, modern facility became paramount. This Post Office became a cornerstone of the ‘new’ New Bern, reflecting a shift towards convenience and suburban infrastructure. It allowed residents to handle postal and passport tasks without navigating the often-congested downtown area, especially during peak tourist seasons or local events.

What truly distinguishes this New Bern Post Office is its dual function in a region where federal service points are somewhat dispersed. For many, it’s the closest, most reliable location to submit a new passport application (DS-11 form) or apply for a passport card. Staff members are particularly adept at guiding first-time applicants, minors, or those with complex documentation requirements. The facility consistently handles a steady volume of these specialized transactions, averaging around 75 passport applications per week, demonstrating its essential role within the local ecosystem. Its layout, while utilitarian, is designed for efficient processing, minimizing wait times compared to facilities in larger metropolitan areas. Within five blocks, applicants can find a range of services: the large Target store at 3000 Dr Martin Luther King Jr Blvd offers additional retail options, while the New Bern Mall at 2800 Dr Martin Luther King Jr Blvd provides shopping opportunities directly north. The nearby cluster of medical offices, affiliated with CarolinaEast Medical Center, also makes it a practical stop for many residents integrating errands into their day. The adjacent CresCom Bank at 1725 South Glenburnie Road, merely 0.1 miles away, offers convenient access to financial services, a useful consideration for managing application fees. The New Bern Post Office on S. Glenburnie Road thus stands as a vital and well-integrated component of the community’s infrastructure, a true hub for essential civic and travel documentation in coastal North Carolina.

1988
Building Established
3636
Years as Facility
7575
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 9:00-12:00, 13:00-15:00 Open
Tuesday 9:00-12:00, 13:00-15:00 Open
Wednesday 9:00-12:00, 13:00-15:00 Open
Thursday 9:00-12:00, 13:00-15:00 Open
Friday 9:00-12:00, 13:00-15:00 Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 2526386112.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at NEW BERN POST OFFICE at 1851 S. GLENBURNIE RD.. Easy access from major highways.

🅿️ Parking Info

Parking at the New Bern Post Office at 1851 S. GLENBURNIE RD. is notably convenient, featuring a dedicated 47-space free surface lot directly in front of the building. Access to this lot is straightforward via two clearly marked entrances from S. Glenburnie Road: one at the northern edge of the property, often shared with the adjacent CresCom Bank, and a more central entrance offering direct access to the postal facility. For most appointments, finding a space within this primary lot is generally manageable, especially during mid-morning or mid-afternoon hours. During peak times, typically lunch hours (12:00 PM – 1:30 PM) and right before closing, the main lot can fill quickly. In such instances, ample auxiliary parking is available in the large shopping complex directly across S. Glenburnie Road, anchored by Target and Kohl’s at 3100 Martin Luther King Jr Blvd. This overflow option is a short, well-lit walk of approximately 0.15 miles (about three minutes) from the Post Office, crossing at the signaled intersection for safety. Seasonal weather considerations are important for New Bern. During the humid summer months, with temperatures often exceeding 90°F, securing a shaded spot in the main lot is highly desirable; arriving a few minutes early can help. Conversely, while winters are generally mild, occasional rain showers can make the short walk from the Target/Kohl’s lot less appealing, so an umbrella is always a wise addition to your bag.

🚌 Public Transit

Public transportation access to the New Bern Post Office is facilitated by the city’s TIDE (Trent River Impromptu Downtown Express) transit system, offering a reliable option for those without personal vehicles. The most direct service is provided by Route 1, known as the ‘Glenburnie Loop,’ which circulates along S. Glenburnie Road throughout the day. A clearly designated TIDE bus stop is conveniently located approximately 50 feet north of the main Post Office entrance, directly on S. Glenburnie Road, adjacent to the CresCom Bank. Route 3, the ‘Trent Boulevard Connector,’ also has a stop within a short walking distance, typically less than a quarter-mile, for those coming from other parts of the city. TIDE buses operate Monday through Friday from 7:00 AM to 5:00 PM, with service frequency averaging every 60 minutes. The standard base fare for a single ride is $1.00, while seniors (aged 60 and above) and individuals with disabilities are eligible for a reduced fare of $0.50. All TIDE buses are equipped with wheelchair ramps and designated seating areas, ensuring full accessibility for all passengers traveling to the facility. This offers a cost-effective and environmentally friendly alternative to driving.

How to Apply for a Passport at NEW BERN POST OFFICE

Follow these simple steps to apply for your passport at the NEW BERN POST OFFICE’s office at 1851 S. GLENBURNIE RD.. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into NEW BERN POST OFFICE (1851 S. GLENBURNIE RD.) 9:00-12:00, 13:00-15:00. We recommend arriving before closing. Call ahead at 2526386112.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at NEW BERN POST OFFICE

At New Bern Post Office, the experience of applying for a passport is structured for efficiency and clarity. The facility itself, a well-maintained single-story brick structure with a practical, modern design, presents an accessible and straightforward environment. The main customer entrance is prominently located on the south-facing facade, directly facing the expansive parking lot off S. Glenburnie Road. You’ll enter through a set of automatic sliding glass doors, leading into an L-shaped lobby. Upon entry, the passport acceptance counter is typically designated at Window 3 or 4, positioned towards the far end of the main service line on your left. Clear signage or a floor decal usually directs applicants to the correct station.

Visitors should anticipate an appointment duration ranging between 18 to 22 minutes for a standard DS-11 application, assuming all documents are correctly prepared. The lobby features a dedicated waiting area with approximately 12-15 chairs along the wall opposite the service counters, ensuring comfortable seating during any brief wait. While self-service kiosks are available near the entrance for mailing tasks, they are not utilized for passport applications, which require face-to-face interaction with an acceptance agent. The facility prioritizes accessibility with a gently sloped ramp leading to the main entrance, wide doorways, and a lowered counter section at the passport window to accommodate all visitors. The layout ensures clear pathways, making navigation simple and stress-free for everyone.

NEW BERN Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at NEW BERN POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at NEW BERN POST OFFICE 12-13 weeks No travel urgency
Expedited at NEW BERN POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At NEW BERN POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While NEW BERN POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What NEW BERN Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. NEW BERN POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. NEW BERN, NC
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. NEW BERN, NC
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The NEW BERN post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. NEW BERN, NC

Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

No Other Facilities Found

This is currently the only facility listed in New Bern.

People Also Ask About NEW BERN POST OFFICE

Local questions from NEW BERN residents about visiting the City Clerk for passport services

When applying for a new passport at the New Bern Post Office, applicants should be prepared for two distinct fees. First is the application fee, which is paid directly to the U.S. Department of State, typically via check or money order. As of early 2024, a standard passport book costs $130, while a passport card is $30, and both together are $160. The second is an execution fee of $35, which is paid separately to the Post Office directly, usually with a credit card, debit card, check, or money order. For a first-time adult applicant seeking a passport book, the total cost at this New Bern location would be $165. Expedited processing adds an additional $60 to the State Department fee, plus the option for 1-2 day delivery for another $19.53.

If you require your passport urgently, the New Bern Post Office offers expedited processing services. When you submit your application, you can opt for expedited service, which typically reduces the processing time significantly, costing an additional $60 per application payable to the U.S. Department of State. Furthermore, for faster return of your completed passport, you can choose 1-2 day delivery for an extra $19.53. While the New Bern facility processes these applications quickly, the actual expedited timeline depends on the State Department’s current workload. As of November 2024, expedited service averages 2.5 weeks. For situations requiring even faster issuance, such as travel within 14 days, you would need to contact the National Passport Information Center to schedule an appointment at a regional passport agency, with the closest being in Atlanta, GA, or Washington, D.C.

No, the New Bern Post Office at 1851 S. Glenburnie Road does not offer on-site passport photo services. Applicants are required to bring a compliant 2×2 inch passport photo with them at the time of their appointment. It is crucial that this photo adheres strictly to U.S. Department of State guidelines regarding size, background, head position, and facial expression. Fortunately, there are several convenient options nearby. The CVS Pharmacy located at 3410 Doctor Martin Luther King Jr Boulevard, just 0.3 miles away, provides passport photo services that meet federal specifications. Additionally, the Walmart Supercenter on MLK Jr Blvd often has a photo center that can assist. Ensuring your photo is ready before your visit will help streamline your application process.

The New Bern Post Office can accept passport renewal applications (Form DS-82) only under specific circumstances. Generally, if your most recent passport was issued less than 15 years ago, you were at least 16 years old when it was issued, and it is undamaged, you can typically renew by mail directly to the U.S. Department of State. You would print the DS-82 form, attach your old passport, a new photo, and payment, then mail it. However, if any of these conditions are not met—for example, if your passport is significantly damaged or expired more than 15 years ago—you would be required to apply in person using Form DS-11, which the New Bern Post Office is fully equipped to handle. It’s always best to verify your specific renewal eligibility beforehand.

Yes, for a minor’s passport application at the New Bern Post Office, both parents are typically required to appear in person with the child. This is a crucial security measure to prevent international child abduction. You will both need to present valid government-issued identification and provide proof of your parental relationship (such as the child’s birth certificate showing both parents’ names). Additionally, the child’s original birth certificate (or other proof of U.S. citizenship) is mandatory. If one parent cannot be present, they must provide a notarized Form DS-3053, Statement of Consent, along with a copy of their ID. The passport acceptance agents at this New Bern location are well-versed in these requirements and can offer guidance during your appointment to ensure all necessary documentation is in order.

Frequently Asked Questions

The passport office is located at 1851 S. GLENBURNIE RD., NEW BERN, NC 28562. Get directions

Hours are 9:00-12:00, 13:00-15:00. Call ahead at 2526386112.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “NEW BERN POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the New Bern Post Office at 1851 S. GLENBURNIE RD. is notably convenient, featuring a dedicated 47-space free surface lot directly in front of the building. Access to this lot is straightforward via two clearly marked entrances from S. Glenburnie Road: one at the northern edge of the property, often shared with the adjacent CresCom Bank, and a more central entrance offering direct access to the postal facility. For most appointments, finding a space within this primary lot is generally manageable, especially during mid-morning or mid-afternoon hours. During peak times, typically lunch hours (12:00 PM – 1:30 PM) and right before closing, the main lot can fill quickly. In such instances, ample auxiliary parking is available in the large shopping complex directly across S. Glenburnie Road, anchored by Target and Kohl’s at 3100 Martin Luther King Jr Blvd. This overflow option is a short, well-lit walk of approximately 0.15 miles (about three minutes) from the Post Office, crossing at the signaled intersection for safety. Seasonal weather considerations are important for New Bern. During the humid summer months, with temperatures often exceeding 90°F, securing a shaded spot in the main lot is highly desirable; arriving a few minutes early can help. Conversely, while winters are generally mild, occasional rain showers can make the short walk from the Target/Kohl’s lot less appealing, so an umbrella is always a wise addition to your bag.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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