Your first task is figuring out if you’re a first-time applicant (which usually means you’ll use Form DS-11) or if you’re simply renewing an existing, recently expired, or soon-to-expire passport (typically Form DS-82). If you’re getting a passport for a minor under 16, they’ll also need to use the DS-11, and both parents must be present. A renewal is usually quicker and can often be done by mail. Understanding this initial distinction will set you on the correct path immediately, avoiding unnecessary steps. Head over to travel.state.gov for detailed guidelines on each scenario to confirm your specific situation.

Gathering your crucial documents is next. For a new passport, you’ll need proof of U.S. citizenship, like your original birth certificate or a previous, undamaged passport. Alongside this, you’ll require a valid photo identification, such as your North Carolina driver’s license. Don’t forget copies of both your citizenship evidence and your ID, front and back, as these will be submitted with your originals. Keep all these important items together in a safe place. Remember, these must be originals, not photocopies, for new applications; copies are for the acceptance facility to keep.

Now it’s time to complete the actual passport application form. You can fill out Form DS-11 (for first-timers or minors) or DS-82 (for renewals) online at travel.state.gov, then print it out, or pick up a physical copy at a passport acceptance facility. Be meticulous when entering your information, using black ink only. For the DS-11, **do not sign it until you are instructed to by an acceptance agent**; this is a critical step that many people overlook. Accuracy here prevents delays, so double-check every field before printing or moving on.

A high-quality, compliant passport photo is non-negotiable. It must be a recent (within the last six months) 2×2 inch color photo with a plain white or off-white background. No glasses, no hats (unless for religious purposes, with a signed statement), and maintain a neutral facial expression or a slight, natural smile. You can easily get these done at many locations around Durham. Local options include most CVS and Walgreens pharmacies, as well as several UPS Store locations, like the one near Southpoint Mall or on Guess Road. Call ahead to confirm their passport photo services and hours.

If you’re applying for a new passport (DS-11), you can’t just mail it in; you must submit it in person at an authorized acceptance facility. In Durham, popular spots include the Main Post Office on S. Driver Street or the Durham County Register of Deeds office. It’s always a good idea to check the travel.state.gov locator tool for the most current list and to verify their operating hours and whether appointments are required. For renewals (DS-82), you’ll typically mail your application directly to the National Passport Processing Center, a much simpler process.

For new applications, attend your scheduled appointment with all your assembled documents: your completed (unsigned) DS-11, proof of citizenship (original and copy), ID (original and copy), and your passport photo. Be prepared to pay two separate fees: the application fee (to the U.S. Department of State) and the execution fee (to the acceptance facility). Both are typically paid by check or money order for the application fee, and cash, check, or credit card for the execution fee, though payment methods vary by location, so confirm beforehand. Once everything is submitted, you’ll receive a tracking number to monitor your passport’s progress online.