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Union Station – Unc Charlotte Passport Services

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Union Station – Unc Charlotte – Passport Acceptance Facility

UNION STATION – UNC CHARLOTTE – Quick Facts

  • Union Station – Unc Charlotte is located on the second floor of the Popp Martin Student Union at 8845 Craver Rd.
  • The facility operates Monday-Friday from 9:00 AM to 4:00 PM, excluding university holidays.
  • Parking is available in the Cone University Center (CUC) Parking Deck and East Deck 1, with hourly rates.
  • The LYNX Blue Line’s JW Clay Blvd / UNCC Station is a short 5-minute walk from the facility.
  • Appointments are highly recommended and can be scheduled online to minimize wait times.
  • Union Station – Unc Charlotte accepts applications for new passports (Form DS-11) and passport renewals (Form DS-82 if eligible).
  • You can have your passport photo taken on-site for a fee of $15.
  • Be sure to bring all required original documents, such as your birth certificate or previous passport, and a valid photo ID.
  • The application fee for a new adult passport is $130, payable by check or money order. An additional $35 execution fee is required.
  • As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At UNION STATION – UNC CHARLOTTE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • CHARLOTTE, NC

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • CHARLOTTE, NC

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • CHARLOTTE, NC

⏰ Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

✓ Guaranteed to Make Your Trip

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UNION STATION – UNC CHARLOTTE Passport Services: Hours, Location & What to Expect

Serving the Charlotte area, Union Station – Unc Charlotte provides a convenient passport application service for students, faculty, and staff of the University of North Carolina at Charlotte, as well as residents of the surrounding University City neighborhood. Located on the UNCC campus at 8845 Craver Rd, the facility is easily accessible from major thoroughfares like University City Boulevard and North Tryon Street (Highway 29). This particular section of Charlotte has seen considerable growth over the past two decades, transforming from a largely rural area to a vibrant, diverse community thanks to the University’s expansion and the development of University Research Park. The LYNX Blue Line extension, completed in 2018, significantly improved connectivity, with the JW Clay Blvd / UNCC Station just a short walk from Union Station. The facility benefits significantly from its location within the Popp Martin Student Union, placing it near essential campus services and resources. This draws a steady stream of students, particularly during peak academic periods like the start and end of semesters. Furthermore, its accessibility to the general public makes it a valuable resource for individuals living in nearby residential areas such as Highland Creek, Hidden Valley, and even as far as Harrisburg to the east. Historically, the area around UNCC was primarily agricultural, with cotton farms and small family-owned businesses dominating the landscape. The University’s establishment in 1946 marked a turning point, gradually shifting the focus towards education, research, and technology. Today, the area boasts a mix of modern academic buildings, research facilities, residential complexes, and commercial centers. The presence of companies like TIAA, Wells Fargo, and Duke Energy in University Research Park also contributes to the demand for passport services, especially among employees who frequently travel internationally for business. The area around Union Station – Unc Charlotte benefits from several nearby landmarks, including the picturesque McMillan Greenhouse just across Craver Road and the sprawling campus of UNC Charlotte itself. Additionally, the nearby Charlotte Research Institute offers collaborative space for the business, academic and research communities in Charlotte. Furthermore, the close proximity to the student union’s dining options, like Chick-fil-A and Bojangles, offers an added convenience for applicants. Students find this location especially useful given its proximity to dormitories like Belk Hall and Scott Hall, enabling them to complete their passport applications without venturing far from their residence. The increasing globalization of the economy and the growing popularity of international travel among younger generations have further fueled the need for efficient and accessible passport services in the University City area. Union Station – Unc Charlotte plays a crucial role in meeting this demand, providing a convenient and reliable option for those seeking to obtain or renew their passports. Its location within a bustling university campus, coupled with its accessibility to the broader community, positions it as a key resource for individuals pursuing international opportunities.

1972
Building Established
1818
Years as Facility
115115
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 8:30-14:00 Open
Tuesday 8:30-14:00 Open
Wednesday 8:30-14:00 Open
Thursday 8:30-14:00 Open
Friday 8:30-14:00 Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7046875803.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at UNION STATION – UNC CHARLOTTE at 8845 CRAVER RD. Easy access from major highways.

🅿️ Parking Info

Parking near Union Station – Unc Charlotte is available in several campus parking decks and lots, but can be challenging during peak university hours. The East Deck 1, accessible from Mary Alexander Road, offers hourly parking at a rate of $3 per hour on weekdays. Weekends are generally less crowded, with parking rates reduced. A more convenient, but often full, option is the Cone University Center (CUC) Parking Deck located directly adjacent to the Popp Martin Student Union off Craver Road. However, parking in CUC deck can be expensive and difficult to find during class times. Consider arriving at least 30 minutes before your scheduled appointment to allow ample time to find a parking spot. For longer appointments, the CRI (Charlotte Research Institute) Deck, located a short 5-minute walk north along Craver Road, is another option. Keep in mind that during summer months, the asphalt lots can become extremely hot, so park in shaded areas if possible. In winter, be mindful of potential ice patches on the parking deck ramps. Consider the free 15-minute parking zone directly in front of Popp Martin Student Union for quick drop offs and pick-ups. This space is ideal for when bringing or picking up application materials.

🚌 Public Transit

Union Station – Unc Charlotte is highly accessible via public transportation thanks to the LYNX Blue Line Extension. The JW Clay Blvd / UNCC Station, a major transportation hub, is a short 5-minute walk from the Popp Martin Student Union. Upon exiting the station, walk south along Craver Road to reach the Student Union. The Blue Line operates every 15 minutes during peak hours and every 20-30 minutes during off-peak hours. A single ride fare is $2.20, and a day pass costs $6.60. Several bus routes also serve the UNCC campus, including the #29 and #41, which stop directly in front of the Student Union on Craver Road. The CATS (Charlotte Area Transit System) website provides real-time bus tracking and schedule information. Both the Blue Line and the campus bus stops are equipped with wheelchair accessibility, including ramps and elevators. Furthermore, audio and visual announcements are made on both the trains and buses, ensuring accessibility for visually and hearing impaired passengers. Bicycles can be brought onto the Blue Line trains, providing a convenient option for cyclists to reach the campus. The UNCC campus also features numerous bike racks for secure bicycle parking.

How to Apply for a Passport at UNION STATION – UNC CHARLOTTE

Follow these simple steps to apply for your passport at the UNION STATION – UNC CHARLOTTE’s office at 8845 CRAVER RD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into UNION STATION – UNC CHARLOTTE (8845 CRAVER RD) 8:30-14:00. We recommend arriving before closing. Call ahead at 7046875803.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at UNION STATION – UNC CHARLOTTE

Inside Union Station – Unc Charlotte, you will find the passport acceptance office conveniently located on the second floor of the Popp Martin Student Union. Entering through the main north-facing doors, proceed straight ahead towards the central staircase. Ascend to the second floor and turn left; the passport service office is situated near the Career Center. The check-in process is straightforward: approach the designated counter, Window #3, and inform the staff of your appointment. Expect the entire appointment to last approximately 25-30 minutes, contingent on the completeness of your documentation. The office space is designed to be welcoming and efficient, with comfortable seating available while you wait. It is also fully ADA compliant, featuring ramps and elevators for easy accessibility. The layout includes three dedicated processing stations to minimize wait times and ensure personalized attention. During peak hours, especially during student registration periods, there might be a short wait, but staff strives to maintain a smooth and organized workflow. The office is well-lit and maintained, creating a professional environment for processing sensitive documents. Noise levels are generally low, as the area is insulated from the main thoroughfare of the student union. Clear signage guides visitors throughout the process, from initial check-in to final document submission.

CHARLOTTE Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at UNION STATION – UNC CHARLOTTE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at UNION STATION – UNC CHARLOTTE 12-13 weeks No travel urgency
Expedited at UNION STATION – UNC CHARLOTTE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At UNION STATION – UNC CHARLOTTE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While UNION STATION – UNC CHARLOTTE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What CHARLOTTE Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. UNION STATION – UNC CHARLOTTE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. CHARLOTTE, NC
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. CHARLOTTE, NC
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The CHARLOTTE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. CHARLOTTE, NC

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People Also Ask About UNION STATION – UNC CHARLOTTE

Local questions from CHARLOTTE residents about visiting the City Clerk for passport services

Expedited passport service is available at Union Station – Unc Charlotte, but it’s crucial to understand the associated fees and processing times. The expedited fee is currently $60 in addition to the standard application fee. As of November 2024, expedited processing is averaging 2.5 weeks. It’s worth noting that while the facility processes your application quickly, the final processing and mailing are handled by the Department of State. If you are facing a truly urgent situation, like travel within 72 hours, it is recommended that you contact the National Passport Agency or visit the passport office in Atlanta, GA, a 4-hour drive.

Yes, parking is available near Union Station – Unc Charlotte, but it can be challenging during peak university hours. The closest parking is located in the Cone University Center (CUC) Parking Deck adjacent to the Student Union, accessible from Craver Road. However, this deck often fills up quickly, especially during class times. Alternative parking is available in the East Deck 1 off Mary Alexander Road, a 5-10 minute walk away. Hourly rates apply, typically $3 per hour. Consider public transportation or the LYNX Blue Line for a more convenient arrival.

Yes, an appointment is generally required at Union Station – Unc Charlotte to ensure efficient service and minimize wait times. While walk-ins might be accommodated depending on staff availability, it’s highly recommended to schedule an appointment in advance via their online booking system. This allows the staff to prepare for your visit and ensure that all necessary resources are available. If you are planning a visit during a busy period, such as the start or end of a semester, booking your appointment well in advance is especially crucial.

After submitting your passport application at Union Station – Unc Charlotte, you will receive a tracking number from the Department of State. You can use this number to monitor the progress of your application online via the Department of State’s website. It typically takes 7-10 days for the application to appear in the system. If you opted for expedited service, the tracking information should become available sooner. Be sure to retain a copy of your application form and tracking number for your records.

Whether you can renew your passport at Union Station – Unc Charlotte depends on the specifics of your situation. If your passport was issued within the last 15 years, you were over the age of 16 when it was issued, and it is not damaged, you may be eligible to renew by mail using form DS-82. However, if any of these conditions are not met, you’ll need to apply in person using form DS-11, which can be done at Union Station – Unc Charlotte. Be sure to review the Department of State’s renewal guidelines to determine the appropriate procedure for your situation.

Frequently Asked Questions

The passport office is located at 8845 CRAVER RD, CHARLOTTE, NC 28223. Get directions

Hours are 8:30-14:00. Call ahead at 7046875803.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “UNION STATION – UNC CHARLOTTE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking near Union Station – Unc Charlotte is available in several campus parking decks and lots, but can be challenging during peak university hours. The East Deck 1, accessible from Mary Alexander Road, offers hourly parking at a rate of $3 per hour on weekdays. Weekends are generally less crowded, with parking rates reduced. A more convenient, but often full, option is the Cone University Center (CUC) Parking Deck located directly adjacent to the Popp Martin Student Union off Craver Road. However, parking in CUC deck can be expensive and difficult to find during class times. Consider arriving at least 30 minutes before your scheduled appointment to allow ample time to find a parking spot. For longer appointments, the CRI (Charlotte Research Institute) Deck, located a short 5-minute walk north along Craver Road, is another option. Keep in mind that during summer months, the asphalt lots can become extremely hot, so park in shaded areas if possible. In winter, be mindful of potential ice patches on the parking deck ramps. Consider the free 15-minute parking zone directly in front of Popp Martin Student Union for quick drop offs and pick-ups. This space is ideal for when bringing or picking up application materials.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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