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The City Of Charlotte Ppt Acceptance Facility facility serves Charlotte residents, particularly those living and working in the Uptown and Fourth Ward neighborhoods. Located at 600 East 4th Street, Suite 101A, it’s conveniently positioned for those who prefer to handle passport applications in person, rather than navigating the federal system directly. This facility often sees a high volume of young professionals from nearby office towers along Tryon Street, residents from luxury condos in the First Ward, and families residing in the historic Victorian homes of Fourth Ward. Its central location, near the intersection of East 4th Street and South Davidson Street, makes it accessible for those working in the Bank of America Corporate Center and the Hearst Tower. The building itself, though modern, stands adjacent to the historic Old Settlers’ Cemetery, offering a stark contrast between Charlotte’s rapid growth and its deep-rooted past. A unique aspect of this facility is its partnership with the Mecklenburg County Register of Deeds, allowing for easier access to birth certificates, a common requirement for passport applications. The proximity to the Charlotte Mecklenburg Library (a block west on Tryon) provides a convenient research resource for applicants needing to gather supporting documentation. Many applicants stop by Amelie’s French Bakery & Cafe on North Tryon Street after their appointment, celebrating or commiserating over the passport process. The facility’s location within the government center also means it’s frequently used by local government employees needing official travel documents. Consider that this area was largely residential before the banking boom of the late 20th century, and this facility represents a shift in the area’s purpose to a commercial and governmental hub. The facility’s staff often works closely with Charlotte Center City Partners to accommodate larger events requiring expedited passport services for international visitors. The building’s architecture reflects the late 1990s boom in Charlotte, prioritizing functionality over ornate design, though the lobby does feature a rotating display of local artists’ work. Its convenient location, just a short walk from the LYNX Blue Line 7th Street Station, also makes it a popular choice for residents across the greater Charlotte metropolitan area, extending into areas like NoDa, South End, and even as far as Pineville along the I-485 corridor. Before its current location, the passport acceptance facility was situated near the historic Charlotte City Hall, reflecting a long-standing commitment to accessible government services in the city center. In recent years, the facility has seen a noticeable increase in applications from residents of the rapidly developing University City area, seeking to avoid the longer drives to facilities further outside the city core. Local universities such as UNC Charlotte and Queens University of Charlotte contribute to the demand, with students and faculty frequently using the facility for study abroad programs and international research. The facility also serves as a convenient option for residents of nearby suburban towns like Matthews and Mint Hill, who appreciate the ease of access and parking compared to navigating the larger federal passport offices. The demographic using this facility is diverse, reflecting the wide range of residents in the Charlotte metropolitan area. The staff is trained to handle a variety of cases, from first-time applicants to renewal requests and emergency travel situations. The facility’s ongoing efforts to streamline the application process contribute to its popularity among Charlotte residents seeking efficient and reliable passport services.
Note: The office is closed on all federal holidays. Call ahead at 7044325729.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at CITY OF CHARLOTTE PPT ACCEPTANCE FACILITY at 600 EAST 4TH STREET, SUITE 101A. Easy access from major highways.
Parking near the City Of Charlotte Ppt Acceptance Facility can be challenging, especially during peak business hours. Street parking is available on East 4th Street and South McDowell Street, but it’s metered and limited to a 2-hour maximum; expect to pay around $3 per hour, Monday through Friday. A more reliable option is the Charlotte Transportation Center Garage at 201 E Trade St, about a 3-block walk north; daily rates there can range from $10-$15. The 7th & Tryon Parking Garage at 230 N Tryon St is also an option, about a 4-block walk west, with similar pricing. For shorter appointments, consider the surface lot at the corner of East 3rd Street and South Davidson Street; it’s a 5-minute walk and often has available spaces. During the summer months, the walk can be hot, so bring water; in winter, be mindful of potential ice on the sidewalks. Arriving early for your appointment can increase your chances of finding street parking. Many people find it’s worth the cost to park in a garage to avoid the stress of circling for street spots. If you’re only dropping off documents, the 15-minute loading zone on East 4th Street can be useful, but it’s strictly enforced.
The City Of Charlotte Ppt Acceptance Facility is exceptionally accessible via public transit. The LYNX Blue Line light rail has a station at 7th Street, just a 5-minute walk from the facility. Exit the station and walk south on North Tryon Street for two blocks, then turn right onto East 4th Street; the facility will be on your left. The CityLYNX Gold Line streetcar also stops nearby at the Charlotte Transportation Center, providing east-west access across the city. Several Charlotte Area Transit System (CATS) bus routes stop directly in front of the building on East 4th Street, including routes 11, 16, and 22. A single ride on CATS costs $2.20, and a day pass is $6.60. The light rail and streetcar are free. The 7th Street Station and the building itself are fully wheelchair accessible, with elevators and ramps available. Service frequency on the Blue Line is typically every 10-15 minutes during peak hours and every 20-30 minutes during off-peak times. The Gold Line runs every 20 minutes. Check the CATS website or app for real-time arrival information. The Transportation Center also offers bike racks if you prefer to cycle to your appointment. If arriving by bus, be prepared for potential delays due to traffic, especially during rush hour.
Follow these simple steps to apply for your passport at the CITY OF CHARLOTTE PPT ACCEPTANCE FACILITY’s office at 600 EAST 4TH STREET, SUITE 101A. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into CITY OF CHARLOTTE PPT ACCEPTANCE FACILITY (600 EAST 4TH STREET, SUITE 101A) 8:30-12:00, 13:00-15:30. We recommend arriving before closing. Call ahead at 7044325729.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
At City Of Charlotte Ppt Acceptance Facility, the experience begins as you enter the building on the east side facing the government plaza. The entrance is marked by large glass doors, leading into a spacious, high-ceilinged lobby. Upon entering, proceed directly to the check-in desk, located immediately to your left. Here, a staff member will verify your appointment and provide you with a numbered ticket. You will then be directed to a seating area, typically with around 20 chairs, where you can wait for your number to be called. The walls are adorned with informational posters about passport requirements and travel advisories. The appointment itself usually takes between 15-20 minutes, depending on the complexity of your application. You’ll be called to Window 3 or 4, where a passport agent will review your documents, take your photo (if you opt for it there), and collect payment. The facility is fully ADA compliant, with wheelchair access throughout, including ramps and accessible restrooms. The layout is designed for efficient processing, minimizing wait times and ensuring a smooth, straightforward experience. The fluorescent lighting and tiled floors contribute to a clean, professional atmosphere. Staff members are generally efficient and polite, guiding applicants through the process with clear instructions.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CITY OF CHARLOTTE PPT ACCEPTANCE FACILITY versus using our expedited service.
While CITY OF CHARLOTTE PPT ACCEPTANCE FACILITY offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CITY OF CHARLOTTE PPT ACCEPTANCE FACILITY was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The CHARLOTTE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from CHARLOTTE residents about visiting the City Clerk for passport services
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