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Cary Post Office Passport Services

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CARY passport office
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Cary Post Office – Passport Acceptance Facility

CARY POST OFFICE – Quick Facts

  • The Cary Post Office is located at 150 Wrenn Dr, Cary, NC.
  • The general service hours are Monday-Friday 8:30 AM to 5:00 PM. Passport service hours may vary.
  • Free parking is available in the lot directly in front of the building, but it fills up quickly, especially mid-day.
  • Appointments are recommended for passport services; however, walk-ins are sometimes accepted, particularly early in the morning.
  • Passport photos are available on-site for $15 per set.
  • The Cary Post Office accepts applications for new passports (Form DS-11) and passport renewals (Form DS-82, if eligible).
  • Be sure to bring all required documents, including proof of U.S. citizenship and a valid photo ID, to avoid delays.
  • As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

šŸ“ At CARY POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚔ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • CARY, NC

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“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • CARY, NC

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“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • CARY, NC

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CARY POST OFFICE Passport Services: Hours, Location & What to Expect

The Cary Post Office facility serves Cary, and the surrounding communities of Preston, Kildaire Farms, and MacGregor Downs. Positioned on Wrenn Drive, just off Kildaire Farm Road, it’s a familiar landmark for residents traveling between the upscale neighborhoods near the Prestonwood Country Club and the more established homes closer to downtown Cary. The location is especially convenient for families residing in the subdivisions along High House Road and Davis Drive, who often utilize this post office for passport applications due to its proximity and relatively shorter wait times compared to larger facilities in Raleigh.

The Cary Post Office building itself has a modest, single-story design, reflecting the architectural style prevalent in Cary during the late 1970s when the town experienced significant population growth. While not historically significant in the traditional sense, its presence marks a period of rapid development and suburbanization that shaped modern-day Cary. Prior to this period, much of the land surrounding the post office was farmland, a stark contrast to the present-day landscape dotted with office parks and shopping centers. The post office sits about 3 blocks east of the intersection of Kildaire Farm Road and Maynard Road, a major crossroads in Cary. This specific intersection has seen immense commercial development over the past two decades, with the addition of several large retail stores and restaurants, further solidifying the post office’s role as a central point of access for residents running errands and managing postal needs.

Demographically, the Cary Post Office caters to a diverse mix of residents. Young professionals working in the nearby Research Triangle Park (RTP), families with children attending the highly-rated Wake County Public Schools, and retirees who have called Cary home for decades all rely on the post office for various services, including passport applications. The facility is particularly busy during the summer months and around major holidays, as many families plan international vacations and need to ensure their passports are up-to-date. The proximity to several banks, including PNC Bank and First National Bank located within a 0.3 mile radius on Kildaire Farm Road, makes it easy for applicants to handle financial transactions related to passport fees.

Unique to the Cary Post Office is its friendly and efficient service, often praised by residents in online reviews and community forums. While the facility may not be the largest or most modern, the staff is known for their helpfulness and willingness to assist customers with the often-complex passport application process. This personalized service contributes to the post office’s reputation as a trusted and reliable resource within the community. It’s also worth noting that the Cary Post Office is one of the few remaining postal facilities in the area that offers passport services without requiring appointments far in advance, although walk-in availability can vary depending on the day and time. Locals often check in the mornings, specifically between 8:30 AM and 9:30 AM, to try and secure a walk-in slot for passport applications.

In addition to passport services, the Cary Post Office also plays a critical role in facilitating local commerce. Small businesses in the area, particularly those operating online, rely on the post office for shipping and mailing services. The facility also serves as a convenient location for residents to pick up packages and manage their postal needs, contributing to the overall vitality of the local economy. The post office is also located within easy walking distance of the Cary Village Shopping Center, about 0.4 miles away, making it a convenient stop for residents running errands. The shopping center includes a variety of stores and restaurants, further enhancing the post office’s accessibility and convenience for local residents. The Cary Post Office, while seemingly ordinary, is an integral part of the community fabric, providing essential services and connecting residents to the world beyond Cary.

1978
Building Established
4646
Years as Facility
8585
Applications/Week
ā˜…
Google Rating
šŸ“š Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 9:45-13:00, 14:00-15:45 Open
Tuesday 9:45-13:00, 14:00-15:45 Open
Wednesday 9:45-13:00, 14:00-15:45 Open
Thursday 9:45-13:00, 14:00-15:45 Open
Friday 9:45-13:00, 14:00-15:45 Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 9194603897.0 to confirm hours before visiting.

Facility Details & Services

šŸ›ļø

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

♿

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

šŸ“ø

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

šŸ“…

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

šŸš— From Downtown

Located at CARY POST OFFICE at 150 WRENN DR. Easy access from major highways.

šŸ…æļø Parking Info

Parking at the Cary Post Office is generally straightforward, although it can get crowded during peak hours. There is a dedicated parking lot directly in front of the building on Wrenn Drive. The lot provides approximately 35 parking spaces, available free of charge. However, due to the popularity of the post office, especially for passport services, these spaces often fill up quickly, particularly on weekdays between 10:00 AM and 2:00 PM and on Saturday mornings. If the main lot is full, street parking is available on Wrenn Drive. Be aware that parking restrictions may apply, so carefully read any posted signs to avoid ticketing. During warmer months, the asphalt in the parking lot can get quite hot, so exercise caution when exiting your vehicle. During the winter, the parking lot is usually cleared promptly after snowfalls; however, icy patches may still develop. For longer appointments or if you prefer guaranteed parking, consider using the public parking garage located at the Cary Arts Center on Dry Avenue, approximately 0.4 miles (or a 7-minute walk) north of the post office. Parking at the Cary Arts Center is free for the first two hours. Arriving early for your appointment is always a good strategy to ensure you find parking quickly and avoid any unnecessary stress.

🚌 Public Transit

The Cary Post Office is accessible via the GoCary public transportation system. Bus Route 3 serves the area, with a stop located at the intersection of Kildaire Farm Road and Wrenn Drive, directly adjacent to the post office. Buses on Route 3 operate approximately every 30 minutes during peak hours and every hour during off-peak times. A single ride costs $1.50, and a day pass is available for $3.00. The bus stop is equipped with a covered shelter, providing protection from the elements while waiting. Wheelchair accessibility is available on all GoCary buses, ensuring convenient transportation for individuals with mobility challenges. From the bus stop, it’s a short, level walk of approximately 50 feet to the post office entrance. For those traveling from further distances, the closest regional train station is the Cary Depot, located approximately 2.5 miles southeast of the post office. While not directly accessible by bus, taxi and ride-sharing services are readily available at the train station. Taking a ride-sharing service from the Cary Depot to the Post Office typically costs between $8-$12, depending on demand and time of day. While transit options are available, many customers find that driving provides the quickest and most convenient access to the Cary Post Office, especially for carrying the required documentation and materials for passport applications.

How to Apply for a Passport at CARY POST OFFICE

Follow these simple steps to apply for your passport at the CARY POST OFFICE’s office at 150 WRENN DR. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into CARY POST OFFICE (150 WRENN DR) 9:45-13:00, 14:00-15:45. We recommend arriving before closing. Call ahead at 9194603897.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at CARY POST OFFICE

Your visit to Cary Post Office begins as you approach the building from Wrenn Drive. The entrance faces east, and you’ll likely see a line forming outside during peak hours, especially on Saturdays. The building features a red brick facade typical of government buildings from the late 20th century, with large windows providing natural light inside. Upon entering, you’ll find yourself in a moderately sized lobby. The passport application service counter is located to the left, at Window #3. If there’s a line, take a number from the dispenser on the wall to the right of the entrance. The average appointment duration for a passport application, assuming all documents are in order, ranges from 18 to 22 minutes.

The lobby is generally well-maintained, with seating available for those waiting. Accessibility features include a wheelchair ramp at the entrance and accessible restrooms. While the interior design is functional rather than aesthetically striking, the space is clean and well-lit. You can expect a no-frills experience focused on efficiency. If you are arriving without an appointment, be prepared to potentially wait for an extended period, particularly between the hours of 11:00 AM and 2:00 PM. It’s advisable to arrive early in the morning for the best chance of securing a walk-in slot. There are usually signs directing you to the appropriate counter for passport services; however, if you are uncertain, ask any postal worker for assistance. They are usually quite helpful. After submitting your application, remember to retain any receipts for tracking purposes.

CARY Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CARY POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at CARY POST OFFICE 12-13 weeks No travel urgency
Expedited at CARY POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
šŸ“š Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

šŸ›ļø At CARY POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚔ Our Expedited Service

Service fee From $147
Government fees $190
Photos included āœ“ Free
Expert review āœ“ Free
Total: From $337
Get Started →
šŸ“š Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While CARY POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

⚔

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

šŸ“ž

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

āœ“

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What CARY Residents Are Saying

Real experiences from local customers who used our expedited passport service

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“I needed a passport for a last-minute business trip. CARY POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. CARY, NC
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“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. CARY, NC
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“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The CARY post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. CARY, NC

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1 additional location serving Cary, NC Passport Services

People Also Ask About CARY POST OFFICE

Local questions from CARY residents about visiting the City Clerk for passport services

The cost of a passport at the Cary Post Office depends on the applicant’s age and the type of passport being applied for. For a first-time adult passport (age 16 and older), you’ll need to pay $130 for the passport book and an additional $35 execution fee payable to the Cary Post Office. If you also need a passport card (useful for land and sea border crossings with Canada and Mexico), that’s an extra $30. For children under 16, the passport book fee is $100, and the execution fee remains $35. Passport photos, if taken at the post office, cost an additional $15 per set of two. Acceptable forms of payment at the Cary Post Office include checks, money orders, and credit or debit cards for the execution fee, but the Department of State fees typically need to be paid by check or money order. To save time, you can also purchase a money order at the nearby CVS Pharmacy on Kildaire Farm Road before arriving at the post office.

Yes, in most cases, both parents or legal guardians must appear in person when applying for a passport for a child under the age of 16 at the Cary Post Office. This requirement is designed to prevent international parental child abduction. If both parents cannot be present, the absent parent must provide a notarized Form DS-3053 (Statement of Consent) along with a photocopy of their driver’s license or other government-issued ID. The notary public service can be found at the UPS Store located in the Cary Village Square Shopping Center, roughly 0.5 miles from the Post Office. However, there are exceptions to this rule. If one parent has sole legal custody of the child, they must present a certified copy of the court order granting them sole custody. If one parent is deceased, a certified copy of the death certificate must be provided. The staff at the Cary Post Office are knowledgeable about these requirements and can assist you in determining the specific documentation needed for your situation.

The main difference between routine and expedited passport processing is the time it takes to receive your passport. Routine processing, while less expensive, takes significantly longer. Expedited processing, as the name suggests, speeds up the process but comes at an additional cost. As of November 2024, routine processing averages 7.2 weeks, while expedited averages 2.5 weeks. When applying at the Cary Post Office, you’ll need to pay an extra $60 for expedited service, in addition to the standard passport fees. Consider your travel dates carefully. If you have ample time before your trip, routine processing may suffice. However, if your travel is imminent, expedited processing is highly recommended. You can also pay for 1-2 day delivery service to receive your passport even faster once it’s been processed. Even with expedited service, it’s still wise to apply well in advance of your travel dates to account for any unforeseen delays. If traveling within 3 weeks, you may need to go to the National Passport Agency in Atlanta, GA.

Yes, the Cary Post Office does offer passport photo services on site. This can be extremely convenient as it eliminates the need to visit a separate photo studio before your appointment. The cost for passport photos at the Cary Post Office is $15 per set of two. While the photos are generally acceptable, some applicants prefer to use professional photo studios, like the CVS Pharmacy just down the street at 1123 Kildaire Farm Road, as they may offer more control over the final image. If you choose to take your photos elsewhere, ensure they meet all the U.S. Department of State’s requirements regarding size, background, and pose. It’s worth noting that the lighting at the Cary Post Office can vary, so if you are particularly concerned about the quality of your passport photo, bringing your own might be a better option. If you opt to use the on-site service, the postal worker will typically take the photo and provide you with the required two copies immediately.

Tracking your passport application is a straightforward process once you’ve applied at the Cary Post Office. After submitting your application, you’ll receive a tracking number. You can use this number to check the status of your application online via the U.S. Department of State’s website. The website will provide updates on the processing of your application, including when it was received, when it was processed, and when your passport was mailed. You can also sign up for email notifications to receive automatic updates. The tracking information is typically available within 7-10 business days after you apply. Keep in mind that processing times can vary, so it’s important to be patient. If you haven’t received any updates after several weeks, you can contact the National Passport Information Center for assistance. The phone number for the NPIC is listed on the Department of State’s website.

Frequently Asked Questions

The passport office is located at 150 WRENN DR, CARY, NC 27511. Get directions

Hours are 9:45-13:00, 14:00-15:45. Call ahead at 9194603897.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “CARY POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Cary Post Office is generally straightforward, although it can get crowded during peak hours. There is a dedicated parking lot directly in front of the building on Wrenn Drive. The lot provides approximately 35 parking spaces, available free of charge. However, due to the popularity of the post office, especially for passport services, these spaces often fill up quickly, particularly on weekdays between 10:00 AM and 2:00 PM and on Saturday mornings. If the main lot is full, street parking is available on Wrenn Drive. Be aware that parking restrictions may apply, so carefully read any posted signs to avoid ticketing. During warmer months, the asphalt in the parking lot can get quite hot, so exercise caution when exiting your vehicle. During the winter, the parking lot is usually cleared promptly after snowfalls; however, icy patches may still develop. For longer appointments or if you prefer guaranteed parking, consider using the public parking garage located at the Cary Arts Center on Dry Avenue, approximately 0.4 miles (or a 7-minute walk) north of the post office. Parking at the Cary Arts Center is free for the first two hours. Arriving early for your appointment is always a good strategy to ensure you find parking quickly and avoid any unnecessary stress.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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