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Mackenzie Pointe Branch Post Office Passport Services

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ST LOUIS passport office
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Mackenzie Pointe Branch Post Office – Passport Acceptance Facility

MACKENZIE POINTE BRANCH POST OFFICE – Quick Facts

  • The Mackenzie Pointe Branch Post Office at 7217 Watson Road operates Monday-Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM.
  • This facility is conveniently located within the Mackenzie Pointe Shopping Center, sharing a large, free surface parking lot with Dierbergs Markets and Regions Bank.
  • Peak passport appointment times generally occur between 11:00 AM – 1:00 PM on weekdays and early Saturday mornings, so plan accordingly for a quieter visit.
  • Passport application acceptance at this location requires a pre-scheduled appointment; walk-ins for passport services are not accommodated to ensure efficient processing.
  • While the post office does not provide on-site passport photo services, compliant 2×2 inch photos can be obtained at the adjacent Dierbergs Markets Pharmacy.
  • Payment for the passport application fee must be by check or money order payable to the U.S. Department of State, with a separate execution fee payable to USPS by debit/credit card or money order.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At MACKENZIE POINTE BRANCH POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • ST LOUIS, MO

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • ST LOUIS, MO

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • ST LOUIS, MO

⏰ Traveling in Less Than 4 Weeks?

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MACKENZIE POINTE BRANCH POST OFFICE Passport Services: Hours, Location & What to Expect

Centrally located in St Louis, the Mackenzie Pointe Branch Post Office at 7217 Watson Road stands as a cornerstone of community services for residents across several distinct micro-neighborhoods. Situated strategically within the bustling Mackenzie Pointe retail complex, this facility primarily caters to the communities of Affton, Shrewsbury, and the specific Mackenzie area, a vibrant corridor bridging South St. Louis County and the city limits. This locale on Watson Road, a major east-west artery, makes it exceptionally convenient for individuals commuting between I-44 and Lindbergh Boulevard, particularly those traversing the intersection with Mackenzie Road or Laclede Station Road. The accessibility from these key thoroughfares ensures that the facility serves a broad demographic, including established families in Affton with long-standing roots, younger professionals and new families settling in Shrewsbury, and a significant population of retirees who appreciate the familiar and dependable services offered locally.

Historically, the development of this section of Watson Road, particularly in the post-World War II era, transformed from primarily agricultural land into a burgeoning suburban hub. The Mackenzie Pointe complex itself, established in the late 1970s, reflects a period of significant growth and retail expansion designed to serve the rapidly expanding residential base. The Mackenzie Pointe Branch Post Office, having been established in 1978, has thus been an integral part of this evolution, adapting its services to meet the changing needs of its patrons. It’s not merely a postal outlet; for many, it represents a stable governmental presence amidst the retail dynamism, providing essential services like mail processing, package shipping, and, crucially, passport application acceptance.

The unique aspect of this facility lies in its integration within the Mackenzie Pointe plaza. Unlike standalone post offices, its co-location with a prominent Dierbergs Markets, a Mercy Pharmacy, and a Regions Bank means that residents can consolidate multiple errands into a single trip. A typical morning might see a parent drop off packages, then head across the lot to Dierbergs for groceries, perhaps stopping at Regions Bank to handle personal finances, all within a few hundred feet. This efficiency is a major draw for busy individuals and families from the surrounding subdivisions such as Mackenzie Hills or Marlborough, who prioritize convenience.

The facility itself occupies a well-maintained space within the plaza, distinguishable by its classic brick facade and clear USPS signage. Its location near the Regions Bank on the east end of the plaza makes it easily identifiable for first-time visitors. The clientele is diverse: you’ll encounter senior citizens meticulously preparing their mail, small business owners from nearby offices along Watson Road shipping inventory, and a steady stream of individuals initiating or renewing their passports. This includes college students from Webster University or St. Louis Community College at Meramec, often applying for their first passports in anticipation of study abroad programs, and families planning international vacations during school breaks.

Local landmarks within a five-block radius reinforce its community integration. Immediately adjacent is the Dierbergs Mackenzie Pointe, an institution for local grocery shopping, and its associated Mercy Pharmacy, providing accessible healthcare services. Just a short walk east on Watson Road, past the Regions Bank, you’ll find other local businesses, and slightly north on Mackenzie Road, the Mackenzie Elementary School serves as a vital community educational hub, often generating postal needs for school-related correspondence. Tilles Park, a significant green space, is located approximately 1.5 miles north, providing a recreational counterpoint to the commercial activity around the post office. The longevity of these local institutions and the consistent presence of the post office underscore the stable, family-oriented nature of this segment of St. Louis. The Mackenzie Pointe Branch Post Office, therefore, functions as a reliable anchor in the daily lives of thousands, offering not just postal and passport services, but a thread connecting the past and present of these enduring St. Louis neighborhoods.

1978
Building Established
4646
Years as Facility
5555
Applications/Week
★
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 9:30-12:00, 13:00-16:00 Open
Tuesday 9:30-12:00, 13:00-16:00 Open
Wednesday 9:30-12:00, 13:00-16:00 Open
Thursday 9:30-12:00, 13:00-16:00 Open
Friday 9:30-16:00 Open
Saturday 9:00-12:00, 13:00-12:00 Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 3143515281.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

♿

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at MACKENZIE POINTE BRANCH POST OFFICE at 7217 WATSON ROAD. Easy access from major highways.

🅿️ Parking Info

Parking at the Mackenzie Pointe Branch Post Office is remarkably straightforward, owing to its strategic location within the Mackenzie Pointe Shopping Center at 7217 Watson Road. The facility benefits from a sprawling, free surface parking lot directly in front of the building, shared with Dierbergs Markets and other retail establishments. This plaza lot boasts an estimated 250+ spaces, ensuring that even during peak hours, finding a spot is rarely an issue. The most convenient parking for passport appointments is typically found toward the eastern end of the plaza, closer to the Regions Bank, which positions you mere steps—approximately 50 feet—from the post office entrance. There are no metered spots or time restrictions within the Mackenzie Pointe lot, offering peace of mind during your visit. For those navigating the area, access is directly off Watson Road. If you’re approaching from Mackenzie Road, turning onto Watson and then immediately into the plaza entrance provides the most direct route. During the summer months, plan to park closer to the building to minimize exposure to the St. Louis heat, as shade can be limited. Conversely, in winter, be mindful of potential ice patches, particularly after snowfalls; the lot is generally well-maintained, but caution is always advised on icy mornings. This abundance of readily available parking significantly streamlines the visit for passport applicants.

🚌 Public Transit

Reaching the Mackenzie Pointe Branch Post Office via public transit is a viable option for those in South St. Louis County and surrounding areas, primarily utilizing the MetroBus system. The most direct route is via MetroBus Route #16 City Limits, which runs along Watson Road, providing convenient access to the Mackenzie Pointe Shopping Center. There are designated MetroBus stops positioned directly in front of the Mackenzie Pointe plaza, on both the northbound and southbound sides of Watson Road, near the intersection with Mackenzie Pointe Drive. From either stop, the post office is an exceptionally short walk, roughly 75 to 100 feet, making it highly accessible upon disembarking. Bus service on Route #16 operates with reasonable frequency, typically every 30-45 minutes on weekdays during business hours, with slightly reduced service on weekends. A single cash fare for a MetroBus ride is currently $2.00, though a 2-hour transfer pass costs $4.00, allowing for multiple rides within that timeframe. For more extensive travel, an all-day pass is available for $5.00. All MetroBuses are equipped with ramps and securement areas, ensuring full accessibility for wheelchair users and those with mobility aids, making public transit a barrier-free option. While the Shrewsbury-Lansdowne I-44 MetroLink Station is approximately two miles away, it would require a transfer to the #16 bus, so direct bus access is generally the preferred and most efficient method.

How to Apply for a Passport at MACKENZIE POINTE BRANCH POST OFFICE

Follow these simple steps to apply for your passport at the MACKENZIE POINTE BRANCH POST OFFICE’s office at 7217 WATSON ROAD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into MACKENZIE POINTE BRANCH POST OFFICE (7217 WATSON ROAD) 9:30-12:00, 13:00-16:00. We recommend arriving before closing. Call ahead at 3143515281.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at MACKENZIE POINTE BRANCH POST OFFICE

Arriving at Mackenzie Pointe Branch Post Office at 7217 Watson Road, you’ll find it situated prominently within the Mackenzie Pointe Shopping Center. The building itself features a functional, contemporary brick-and-mortar design characteristic of retail-integrated post offices from its era, with easily accessible automatic sliding doors at the main entrance. This entrance faces directly onto the Mackenzie Pointe parking lot, providing a clear path from your vehicle. Upon entering, the layout is designed for efficient customer flow. The main service counter, typically staffed by three to four windows, is immediately visible straight ahead. For passport services, you will generally be directed to Window 3 or Window 4, specifically designated for these applications, where a clear sign indicates ‘Passport Services by Appointment.’

Checking in involves approaching the designated passport window at your scheduled time. You’ll present your appointment confirmation, and the postal clerk will verify your identity. The interior features a spacious, well-lit waiting area with several rows of seating, usually sufficient even during busier periods. For those requiring accessibility assistance, the entrance is at ground level with wide automatic doors, and the service counters include a lower section to accommodate wheelchair users, ensuring a comfortable experience for all patrons. The entire process, from document review to signing the DS-11 form and payment, typically takes between 18 to 22 minutes for a single application, assuming all documents are correctly prepared. The staff are adept at guiding applicants through each step, ensuring accuracy and compliance with federal regulations.

ST LOUIS Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at MACKENZIE POINTE BRANCH POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at MACKENZIE POINTE BRANCH POST OFFICE 12-13 weeks No travel urgency
Expedited at MACKENZIE POINTE BRANCH POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At MACKENZIE POINTE BRANCH POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While MACKENZIE POINTE BRANCH POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

⚡

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

✓

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What ST LOUIS Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. MACKENZIE POINTE BRANCH POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. ST LOUIS, MO
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. ST LOUIS, MO
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The ST LOUIS post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. ST LOUIS, MO

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People Also Ask About MACKENZIE POINTE BRANCH POST OFFICE

Local questions from ST LOUIS residents about visiting the City Clerk for passport services

After you submit your passport application at the Mackenzie Pointe Branch Post Office, the acceptance agent will provide you with a receipt containing your application information. Crucially, the Department of State typically mails a postcard or sends an email acknowledging receipt of your application within 7-10 business days. You can then use the locator number provided on this acknowledgement to track your application status online via the National Passport Information Center website, travel.state.gov/passportstatus. The Mackenzie Pointe staff are unable to provide real-time updates once your application leaves their facility, as all processing occurs at a centralized passport agency. Remember to keep your receipt safe!

Passport photos must adhere to strict guidelines set by the U.S. Department of State. Specifically, they must be 2×2 inches (51×51 mm) in size, printed in color, and taken within the last six months to reflect your current appearance. The photo should be taken against a plain white or off-white background, with a full-face, front view, and a neutral facial expression or a slight, natural smile. No glasses are permitted, and head coverings are only allowed for religious reasons with a signed statement. While the Mackenzie Pointe Branch Post Office does not offer photo services on-site, you can conveniently get compliant photos taken at the Dierbergs Markets located just steps away in the same Mackenzie Pointe shopping center, or at other local pharmacies along Watson Road like Walgreens or CVS.

If you find yourself needing a passport urgently, Mackenzie Pointe Branch Post Office can still process your application, but you’ll need to opt for expedited service. When submitting your DS-11 form, you must specifically request and pay the additional $60 expedition fee to the Department of State. This significantly reduces processing times compared to routine service. For very critical, imminent travel (within 2-3 weeks), or a life-or-death emergency, you may need to bypass standard mail-in services and directly contact the National Passport Information Center at 1-877-487-2778 to schedule an appointment at a regional passport agency, such as the one in Chicago, if eligible. Always bring proof of your urgent travel, like flight itineraries, to your Mackenzie Pointe appointment.

Yes, absolutely, you can request expedited service for your passport application when you visit the Mackenzie Pointe Branch Post Office. This option is available for all eligible applicants and significantly speeds up the processing time from the Department of State. To expedite your application, you will need to pay an additional $60 fee directly to the U.S. Department of State, which is separate from the standard application fees. Be sure to clearly mark your application for expedited service and inform the acceptance agent at Mackenzie Pointe. While this branch processes the initial submission, the faster turnaround is handled at the passport agency level. As of November 2024, expedited processing averages 2.5 weeks, not including mailing times.

Yes, it is highly recommended and often required for both parents to appear together when applying for a passport for a child under the age of 16 at the Mackenzie Pointe Branch Post Office. Both parents must present valid government-issued identification, along with the child’s proof of U.S. citizenship (e.g., original birth certificate) and the completed but UNSIGNED DS-11 form. If only one parent can appear, the non-appearing parent must provide a signed, notarized Statement of Consent (Form DS-3053), along with a copy of the front and back of their ID. The acceptance agents at Mackenzie Pointe are well-versed in these requirements and can provide guidance during your appointment.

Frequently Asked Questions

The passport office is located at 7217 WATSON ROAD, ST LOUIS, MO 63119. Get directions

Hours are 9:30-12:00, 13:00-16:00. Call ahead at 3143515281.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “MACKENZIE POINTE BRANCH POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Mackenzie Pointe Branch Post Office is remarkably straightforward, owing to its strategic location within the Mackenzie Pointe Shopping Center at 7217 Watson Road. The facility benefits from a sprawling, free surface parking lot directly in front of the building, shared with Dierbergs Markets and other retail establishments. This plaza lot boasts an estimated 250+ spaces, ensuring that even during peak hours, finding a spot is rarely an issue. The most convenient parking for passport appointments is typically found toward the eastern end of the plaza, closer to the Regions Bank, which positions you mere steps—approximately 50 feet—from the post office entrance. There are no metered spots or time restrictions within the Mackenzie Pointe lot, offering peace of mind during your visit. For those navigating the area, access is directly off Watson Road. If you’re approaching from Mackenzie Road, turning onto Watson and then immediately into the plaza entrance provides the most direct route. During the summer months, plan to park closer to the building to minimize exposure to the St. Louis heat, as shade can be limited. Conversely, in winter, be mindful of potential ice patches, particularly after snowfalls; the lot is generally well-maintained, but caution is always advised on icy mornings. This abundance of readily available parking significantly streamlines the visit for passport applicants.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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