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SAINT CHARLES passport office
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St. Charles County Department Of Public Health – Passport Acceptance Facility

ST. CHARLES COUNTY DEPARTMENT OF PUBLIC HEALTH – Quick Facts

  • The St. Charles County Department Of Public Health is located at 1650 Boones Lick Road, Saint Charles, MO, a key intersection near First Capitol Drive.
  • Passport services are available by appointment only, typically Monday through Friday from 8:30 AM to 4:00 PM, with varied hours for public health clinics.
  • Free parking is offered in a spacious lot directly to the south of the building, providing 75-80 spots.
  • Public transit access is convenient via SCAT Bus Routes 1 and 2, with stops located immediately outside the facility on Boones Lick Road.
  • Peak times for passport appointments generally occur mid-morning on Tuesdays and Thursdays, coinciding with other public health services.
  • Appointments are mandatory for all passport applicants; walk-ins are rarely accommodated to ensure efficient service.
  • Passport photos are available on-site for a fee of $15, ensuring compliance with federal requirements.
  • The facility processes new passport applications (DS-11 form) and can assist with minor passport renewals.
  • Proof of U.S. citizenship, such as an original birth certificate or previous passport, along with a valid photo ID, is required.
  • Payments for the passport application fee must be by check or money order to the U.S. Department of State, while the $35 acceptance fee can be paid with cash, credit card, or check to St. Charles County.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At ST. CHARLES COUNTY DEPARTMENT OF PUBLIC HEALTH

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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Sarah M. • SAINT CHARLES, MO

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ST. CHARLES COUNTY DEPARTMENT OF PUBLIC HEALTH Passport Services: Hours, Location & What to Expect

At 1650 BOONES LICK ROAD in Saint Charles, the St. Charles County Department Of Public Health serves as a dedicated passport acceptance facility, extending its civic mission beyond traditional public health services. This facility is strategically positioned on Boones Lick Road, a historically significant thoroughfare that traces its origins back to Daniel Boone’s salt lick discovery in Howard County. Today, this segment of Boones Lick Road, particularly around the intersection with First Capitol Drive, acts as a primary artery connecting residents from the diverse neighborhoods of Saint Charles. The department building itself stands as a familiar community fixture within the Lindenwood Park area, a vibrant section known for its blend of residential zones, local businesses, and its close proximity to the expansive campus of Lindenwood University, located just 0.8 miles to the west along Kingshighway. Many students, faculty, and staff from Lindenwood University, requiring international travel documents for study abroad programs, academic conferences, or personal vacations, often find this location exceptionally convenient. This facility provides a crucial, easily accessible resource for passport services, mitigating the need for residents to travel into busier metropolitan areas.

Before its current role as a passport acceptance site, the St. Charles County Department Of Public Health has maintained a consistent presence here since its establishment in 1978. The architecture reflects the utilitarian yet welcoming design typical of public institutions from that era, featuring a robust brick exterior with ample natural light from generously sized windows. The building sits slightly back from Boones Lick Road, offering a more serene environment compared to the bustling commercial corridors further east on First Capitol Drive. This specific location caters significantly to a broad demographic, including families residing in the Bogieville neighborhood directly to the north, retirees from the numerous independent living communities along Zumbehl Road, and young professionals commuting from the newer developments near Highway 94. The department’s decision to offer passport services here recognizes the growing international travel demands of its county residents, providing an invaluable local touchpoint.

Beyond just its direct neighborhood, the facility’s location on Boones Lick Road makes it readily accessible for individuals coming from communities across St. Charles County, including those from St. Peters, O’Fallon, and Wentzville who might prefer a less congested alternative to post office locations. Parking, a frequent concern in public service areas, is notably managed here with a dedicated lot, making the visit less stressful. This thoughtful planning underscores the department’s commitment to community accessibility. Furthermore, the facility operates within a general administrative campus environment, sharing space with other county services, which often means visitors are already familiar with the general layout of county operations. The nearby St. Charles Main Post Office on First Capitol Drive, only 0.6 miles away, is another passport acceptance location, but the Department of Public Health offers a distinct atmosphere, often perceived as having a more personal or less rushed service experience due to its specific mandate and appointment system. This differentiation is a key advantage for applicants seeking a focused and potentially quicker application process without the general postal traffic.

Historically, the Boones Lick Road corridor itself has been a continuous path of progress for Saint Charles, evolving from a frontier trail to a vital residential and commercial artery. The health department’s location here connects it to this legacy of community service and development. Within a five-block radius, applicants will find Blanchette Park to the east, a significant green space offering recreational amenities, and several local eateries and small businesses clustered along First Capitol Drive, offering convenient options before or after an appointment. The presence of the St. Charles Community College’s main campus, though a bit further north, also contributes to the general educational and civic atmosphere of the area, drawing a population that often has a higher propensity for international travel and therefore passport needs. The facility’s integration into the local landscape, rather than being an isolated governmental outpost, enhances its utility and encourages utilization by a diverse cross-section of Saint Charles County citizens. The Department of Public Health is not merely a transactional passport facility; it is an integrated component of local governance providing essential international identity documentation, reinforcing the county’s role in global connectivity for its residents.

1978
Building Established
1515
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 8:30-16:30 Open
Tuesday 8:30-16:30 Open
Wednesday 8:30-16:30 Open
Thursday 8:30-16:30 Open
Friday 8:30-16:30 Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 6369497412.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at ST. CHARLES COUNTY DEPARTMENT OF PUBLIC HEALTH at 1650 BOONES LICK ROAD. Easy access from major highways.

🅿️ Parking Info

Parking at the St. Charles County Department Of Public Health is generally ample and convenient, designed to accommodate the steady flow of public health visitors. The primary parking option is a dedicated, free surface lot situated directly to the south of the building, accessible via a clearly marked entrance off Boones Lick Road. This lot provides approximately 75-80 marked spaces, including several ADA-compliant spots near the main entrance. For most passport appointments, finding a space within this lot, particularly during mid-morning or early afternoon on weekdays, is usually straightforward. However, during peak immunization clinics or large public health events, which typically occur on specific Tuesdays and Thursdays, the lot can fill up. Should the main lot be at capacity, auxiliary free parking is available along the north side of Boones Lick Road, where limited street-side parking is permitted, offering an additional 10-15 spaces within a 0.1-mile walk. Alternatively, a small, free overflow lot for county employees and visitors is located behind the building, accessible via an unmarked service road from First Capitol Drive, approximately 0.2 miles away. This option requires walking around to the main south entrance. During the summer months, direct sun exposure in the main lot can make car interiors quite warm, so consider arriving a few minutes early to secure a shaded spot if available. In winter, light snowfall is generally cleared promptly, but visitors should exercise caution for potential icy patches in the early mornings, especially in less trafficked areas of the lot.

🚌 Public Transit

Reaching the St. Charles County Department Of Public Health via public transit is feasible, primarily through the St. Charles Area Transit (SCAT) system. The most direct route involves SCAT Bus Route 1 and Route 2, which both have stops conveniently located along Boones Lick Road, immediately adjacent to the Department of Public Health campus. Specifically, the eastbound Route 1 and Route 2 stops are located directly in front of the facility’s entrance driveway on Boones Lick Road, while westbound stops are across the street, necessitating a short, safe crosswalk maneuver. Service frequency for both Route 1 and Route 2 typically runs every 30-45 minutes on weekdays, from approximately 6:00 AM to 6:00 PM, though Saturday service is less frequent, and no service is available on Sundays. A single ride costs $1.00, with a discounted fare of $0.50 for seniors and individuals with disabilities; a daily pass is not generally offered, but a 10-ride pass costs $8.00. All SCAT buses are fully wheelchair accessible, featuring lifts or ramps and designated seating areas. For those utilizing ride-sharing services like Uber or Lyft, the official address, 1650 Boones Lick Road, will bring you directly to the main entrance, ensuring a drop-off just steps from the doors.

How to Apply for a Passport at ST. CHARLES COUNTY DEPARTMENT OF PUBLIC HEALTH

Follow these simple steps to apply for your passport at the ST. CHARLES COUNTY DEPARTMENT OF PUBLIC HEALTH’s office at 1650 BOONES LICK ROAD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into ST. CHARLES COUNTY DEPARTMENT OF PUBLIC HEALTH (1650 BOONES LICK ROAD) 8:30-16:30. We recommend arriving before closing. Call ahead at 6369497412.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at ST. CHARLES COUNTY DEPARTMENT OF PUBLIC HEALTH

Walking into St. Charles County Department Of Public Health, applicants will encounter a building designed for efficient public interaction, yet with a distinctly community-oriented feel. The primary public entrance is located on the building’s south side, easily identified by a prominent overhang and double glass doors, directly facing the main parking lot off Boones Lick Road. Upon entering the main lobby, visitors will immediately notice the information desk positioned centrally, staffed by an attendant ready to guide them. For passport services, you’ll proceed to the Vital Records and Passport Services counter, located to the left of the main entrance, clearly marked with overhead signage. This specific counter usually features two service windows, typically numbered 1 and 2.

Checking in for an appointment is a straightforward process: simply approach an open window and state the purpose of your visit. The staff will verify your appointment time and direct you to a designated waiting area if a clerk is not immediately available. The waiting area, equipped with comfortable seating for approximately 15-20 individuals, is directly adjacent to the passport services counter, ensuring a short walk when your name is called. Typical passport application appointments here are precisely structured, usually lasting between 18 to 22 minutes, allowing sufficient time for document review, oath administration, and payment processing without feeling rushed. The overall layout emphasizes clear pathways and minimal barriers, contributing to a stress-free experience. The facility is fully ADA compliant, featuring accessible ramps at the entrance, wide corridors, and designated accessible restrooms, ensuring comfortable access for all citizens seeking passport services.

SAINT CHARLES Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at ST. CHARLES COUNTY DEPARTMENT OF PUBLIC HEALTH versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at ST. CHARLES COUNTY DEPARTMENT OF PUBLIC HEALTH 12-13 weeks No travel urgency
Expedited at ST. CHARLES COUNTY DEPARTMENT OF PUBLIC HEALTH (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At ST. CHARLES COUNTY DEPARTMENT OF PUBLIC HEALTH

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
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📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

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26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

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Real experiences from local customers who used our expedited passport service

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People Also Ask About ST. CHARLES COUNTY DEPARTMENT OF PUBLIC HEALTH

Local questions from SAINT CHARLES residents about visiting the City Clerk for passport services

When applying at the St. Charles County Department Of Public Health, the fees are divided into two distinct payments. The passport application fee itself, currently $130 for a passport book or $30 for a passport card, must be paid directly to the U.S. Department of State via check or money order only. This payment cannot be handled by the county staff or through credit cards at this specific counter. Additionally, there is a separate acceptance fee of $35, which is paid directly to the St. Charles County Department Of Public Health. This acceptance fee can be paid using cash, credit card (Visa, MasterCard, Discover), or a local check made out to ‘St. Charles County Department of Public Health’. For those opting for expedited service, an additional $60 fee per application is payable to the U.S. Department of State, and 1-2 day delivery is an extra $19.53 directly to the State Department.

The St. Charles County Department Of Public Health primarily operates its passport acceptance services by appointment only to ensure efficient processing and minimal wait times for all applicants. While the facility historically entertained limited walk-ins, particularly during less busy periods, the current policy strongly recommends scheduling your visit in advance. Attempting a walk-in may result in being turned away if no clerk is available or if the daily quota of applications has been met. To guarantee service and prevent an unnecessary trip to 1650 Boones Lick Road, it is always best to book an appointment through their official website or by calling their main line during business hours. This allows the staff to adequately prepare for your arrival and allocate the necessary time for your application.

Yes, securing an appointment is highly recommended and, in most cases, required for passport services at the St. Charles County Department Of Public Health. This facility prioritizes scheduled visits to manage applicant flow and ensure that each individual receives dedicated attention for their application. Appointments help streamline the process, reducing potential waiting times and ensuring a passport acceptance agent is available to review your documents thoroughly. While there might be occasional exceptions during very slow periods, relying on a walk-in for a critical travel document is not advised. You can easily schedule an appointment online via the county’s public health department website or by contacting their main reception at 636-949-7400, typically available Monday through Friday from 8:30 AM to 4:00 PM.

When visiting the St. Charles County Department Of Public Health for your passport application, you’ll need to bring several essential documents. This includes proof of U.S. citizenship, such as your original birth certificate or a previous, undamaged U.S. passport. You’ll also need a valid government-issued identification document, like a driver’s license from the Missouri Department of Revenue, along with a photocopy of both the front and back of this ID. Additionally, bring a recent 2×2 inch color passport photo, taken within the last six months. Lastly, ensure you have the completed DS-11 form, filled out in black ink, but do not sign it until instructed by the acceptance agent at the facility. Having all these items organized beforehand will significantly expedite your appointment on Boones Lick Road.

Yes, the St. Charles County Department Of Public Health does accept credit cards for the $35 passport acceptance fee, providing convenience for many applicants. You can use Visa, MasterCard, or Discover cards for this specific payment. However, it is crucial to remember that the separate payment for the passport application itself, which goes directly to the U.S. Department of State, must be made by check or money order only. The facility cannot process credit card payments for the federal portion of the fees. Therefore, while your acceptance fee can be paid with plastic, ensure you have a checkbook or a money order prepared for the larger passport application fee before your visit to 1650 Boones Lick Road to avoid any delays.

Frequently Asked Questions

The passport office is located at 1650 BOONES LICK ROAD, SAINT CHARLES, MO 63301. Get directions

Hours are 8:30-16:30. Call ahead at 6369497412.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “ST. CHARLES COUNTY DEPARTMENT OF PUBLIC HEALTH” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the St. Charles County Department Of Public Health is generally ample and convenient, designed to accommodate the steady flow of public health visitors. The primary parking option is a dedicated, free surface lot situated directly to the south of the building, accessible via a clearly marked entrance off Boones Lick Road. This lot provides approximately 75-80 marked spaces, including several ADA-compliant spots near the main entrance. For most passport appointments, finding a space within this lot, particularly during mid-morning or early afternoon on weekdays, is usually straightforward. However, during peak immunization clinics or large public health events, which typically occur on specific Tuesdays and Thursdays, the lot can fill up. Should the main lot be at capacity, auxiliary free parking is available along the north side of Boones Lick Road, where limited street-side parking is permitted, offering an additional 10-15 spaces within a 0.1-mile walk. Alternatively, a small, free overflow lot for county employees and visitors is located behind the building, accessible via an unmarked service road from First Capitol Drive, approximately 0.2 miles away. This option requires walking around to the main south entrance. During the summer months, direct sun exposure in the main lot can make car interiors quite warm, so consider arriving a few minutes early to secure a shaded spot if available. In winter, light snowfall is generally cleared promptly, but visitors should exercise caution for potential icy patches in the early mornings, especially in less trafficked areas of the lot.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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