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Phelps County Clerk – Passport Acceptance Facility

PHELPS COUNTY CLERK – Quick Facts

  • Phelps County Clerk is located on the first floor, Suite 102, of the Phelps County Administration Building at 200 N Main St, Rolla.
  • Normal operating hours for passport services are Monday through Friday, 8:00 AM to 4:00 PM, excluding federal holidays.
  • Free public parking is available in a lot behind the building, accessible from E 2nd Street, or via two-hour street parking on N Main Street.
  • The Rolla Transit System (RTS) provides demand-response service that can drop you within a few blocks; check their schedule for the ‘Downtown Connector’ route.
  • Peak times for passport appointments typically occur during lunch hours (11:30 AM – 1:30 PM) and late afternoons, so consider morning appointments.
  • Appointments are strongly recommended for passport services to minimize wait times and ensure an acceptance agent is available.
  • Passport photo services are not provided on-site; applicants must bring two compliant passport photos taken within the last six months.
  • The facility accepts applications for new passports, passport renewals (DS-82 mail-in forms can be executed here), and passport cards.
  • Required documents include proof of U.S. citizenship (original birth certificate or previous passport) and a valid government-issued photo ID.
  • Application fees to the U.S. Department of State must be a personal check or money order; the $35 execution fee to the Clerk can be cash or check.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At PHELPS COUNTY CLERK

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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PHELPS COUNTY CLERK Passport Services: Hours, Location & What to Expect

Located in Rolla, the Phelps County Clerk’s office at 200 N Main Street, Suite 102, serves as the designated passport acceptance facility for residents across Phelps County and surrounding rural communities in Missouri. Situated squarely within Rolla’s historic downtown district, just two blocks north of the significant intersection of Pine Street and Bishop Avenue (US-63), the facility is a cornerstone of civic administration. This location, deeply embedded in the town’s original grid plan, puts it directly across from the iconic Phelps County Courthouse, a distinguished limestone structure first erected in 1860, though significantly renovated and expanded over the decades to its current stately form. The Clerk’s office itself is housed within a modern annex seamlessly integrated into the historical fabric, reflecting Rolla’s growth while preserving its heritage.

This particular passport facility is indispensable for a diverse demographic. It primarily caters to the approximately 45,000 residents of Phelps County, including families residing in Rolla’s established neighborhoods like Southview and Argyle, as well as those in the rapidly developing area along State Route 72, east of the city center. Furthermore, its strategic position makes it a crucial resource for individuals from smaller, neighboring towns and unincorporated areas that lack their own passport services, such as St. James, Cuba, Salem, Vienna, and Belle. These residents often face a drive of 20 to 45 minutes, making the Rolla facility their most convenient option for in-person application processing.

A particularly significant user group comprises students, faculty, and staff from the Missouri University of Science and Technology (Missouri S&T), whose sprawling campus begins just six blocks south of the Clerk’s office along Bishop Avenue. With a student body exceeding 7,000, many of whom engage in international study abroad programs, co-op experiences in foreign countries, or simply seek passports for post-graduation travel, the Phelps County Clerk’s office handles a consistent flow of first-time applicants and renewals from the university community. The staff are accustomed to guiding younger applicants through the documentation process, including specific requirements for minors.

What sets this facility apart is its direct connection to county government operations. Unlike a standalone post office, the passport acceptance agents here are also county employees, often deputies of the County Clerk, meaning they are deeply familiar with local regulations and community needs. This offers a level of personalized service and accountability that can be particularly reassuring for first-time applicants. The office maintains a highly professional yet approachable atmosphere, emphasizing accuracy in documentation—a critical factor for successful passport applications. They routinely handle requests for both passport books and passport cards, and are adept at processing applications for children under 16, which requires specific parental consent and documentation presence.

From a historical perspective, the area immediately surrounding 200 N Main Street has been the civic heart of Rolla since its founding in 1858. Main Street itself was one of the earliest paved thoroughfares, connecting the burgeoning railroad town to the surrounding agricultural lands. The courthouse square, just a stone’s throw away, traditionally hosted local markets and public gatherings, reinforcing the area’s role as a community nexus. Today, while the pace has quickened, the sense of civic purpose endures. Within a five-block radius, applicants can find several key landmarks: the Rolla Public Library at 900 N Pine Street (a vibrant community resource, about four blocks west), the Rolla City Hall at 901 N Elm Street (roughly three blocks north), and various long-standing local businesses that have defined the downtown character for decades. The Clerk’s office is not merely a government building; it is an integral part of Rolla’s continuing story, serving as a reliable point of contact for an essential international travel document, facilitating global connections for this vibrant central Missouri community.

1968
Building Established
2525
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 8:00-16:00 Open
Tuesday 8:00-16:00 Open
Wednesday 8:00-16:00 Open
Thursday 8:00-16:00 Open
Friday 8:00-16:00 Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 5734586115.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at PHELPS COUNTY CLERK at 200 N MAIN ST STE 102. Easy access from major highways.

🅿️ Parking Info

Parking for the Phelps County Clerk’s office at 200 N Main Street is relatively straightforward in downtown Rolla, though knowing your options helps. The most convenient choice is the free, unmarked public parking lot directly behind the Administration Building, accessible via a small alleyway off East 2nd Street. This lot typically offers around 30-40 spaces and is a prime spot for passport appointments. Alternatively, free two-hour street parking is generally available along North Main Street directly in front of the building, and also on East 2nd Street and West 2nd Street, within one block. These spots are usually plentiful outside of peak business hours, 10 AM to 2 PM, particularly on weekdays. For longer appointments or if the immediate street parking is full, additional free public parking can be found two blocks west at the intersection of West 4th Street and Elm Street, next to the Rolla Public Library; this is a 5-minute walk. During winter months, especially from December to February, Rolla can experience ice and snow, so allocate extra time for navigating potentially slippery sidewalks and parking areas. In the hot summer, from June through August, shaded parking is a welcome relief, so targeting the back lot or a shaded spot on 2nd Street is advisable.

🚌 Public Transit

While Rolla does not feature a comprehensive metro or light rail system, visitors to the Phelps County Clerk’s office can utilize the Rolla Transit System (RTS) for local travel, albeit with a flexible approach. The RTS operates a demand-response service that can be scheduled for pick-up and drop-off, making it a viable option for those without personal vehicles. To arrange a ride to 200 N Main Street, Suite 102, passengers should call the RTS dispatch at least 24 hours in advance. A single ride typically costs $2.00, with reduced fares for seniors and individuals with disabilities. For those seeking a more defined route, the RTS occasionally runs a limited ‘Downtown Connector’ route (Route 101) which makes stops within a few blocks of the courthouse square, specifically along Pine Street near Bishop Avenue. From this general area, it’s a pleasant, flat walk of approximately three blocks north to the facility. Service frequency for the Downtown Connector is limited, usually operating every 60-90 minutes on weekdays from 8 AM to 4 PM, so consulting the current schedule is crucial. All RTS vehicles are wheelchair accessible, featuring lifts or ramps, and drivers are trained to assist passengers with mobility challenges. Additionally, the Phelps County Clerk’s office is located centrally, making it easily walkable from many downtown residences or businesses.

How to Apply for a Passport at PHELPS COUNTY CLERK

Follow these simple steps to apply for your passport at the PHELPS COUNTY CLERK’s office at 200 N MAIN ST STE 102. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into PHELPS COUNTY CLERK (200 N MAIN ST STE 102) 8:00-16:00. We recommend arriving before closing. Call ahead at 5734586115.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at PHELPS COUNTY CLERK

The passport application process at Phelps County Clerk starts immediately upon your arrival at the Phelps County Administration Building at 200 N Main Street. You’ll enter through the primary entrance on the north side of the building, facing the main street. The building itself exhibits a modern administrative aesthetic, predominantly brick with clean lines, contrasting slightly with the older, more ornate courthouse directly across the street. Once inside, you’ll find the Clerk’s office on the first floor, Suite 102, generally to your left after clearing the lobby. There’s a reception counter where you’ll check in; the staff typically directs you to a specific window or a designated private desk where an acceptance agent will assist you. The internal layout is efficient, designed for privacy during document review, with clear signage guiding you. A typical appointment at this facility is meticulously managed, usually lasting between 18 to 22 minutes, assuming all your documents are correctly prepared. The space is entirely accessible, featuring ramp access at the building’s entrance and wide doorways throughout the office, ensuring ease of navigation for all visitors, including those using wheelchairs or strollers.

ROLLA Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at PHELPS COUNTY CLERK versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at PHELPS COUNTY CLERK 12-13 weeks No travel urgency
Expedited at PHELPS COUNTY CLERK (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At PHELPS COUNTY CLERK

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
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📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

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Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What ROLLA Residents Are Saying

Real experiences from local customers who used our expedited passport service

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Other Passport Facilities Near You

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People Also Ask About PHELPS COUNTY CLERK

Local questions from ROLLA residents about visiting the City Clerk for passport services

At the Phelps County Clerk’s office, you will need to pay two separate fees for your passport application. The passport application fee itself, payable to the U.S. Department of State, must be submitted in the form of a personal check or money order. They do not accept cash or credit cards for this federal portion. For the mandatory $35 execution fee, which is collected by the Phelps County Clerk’s office for processing your application, you have slightly more flexibility. This fee can be paid with cash, a personal check, or a money order made out to ‘Phelps County Clerk.’ It’s crucial to have both payments ready upon your visit to avoid delays; ensure checks are correctly filled out with the current date and precise amounts.

For the U.S. Department of State’s passport application fee, the Phelps County Clerk’s office strictly adheres to federal guidelines, which means credit cards are not accepted. This specific portion of the fee, which can range from $130 for a passport book to $30 for a passport card, must be paid by personal check or money order. However, for the local $35 execution fee collected by the Clerk’s office, you have additional payment options. While credit cards are not universally accepted for this fee either, you can typically pay with cash or a personal check made out to ‘Phelps County Clerk.’ We recommend verifying the exact payment methods for the execution fee when scheduling your appointment to ensure a smooth transaction.

Current passport processing times can vary, so it’s always best to apply well in advance of any planned international travel. As of November 2024, routine processing for a passport application submitted at the Phelps County Clerk’s office is averaging approximately 7 to 10 weeks from the date of submission. If you have immediate travel needs, expedited processing is available for an additional federal fee of $60, which typically shortens the turnaround to about 3 to 5 weeks. These estimates do not include mail delivery times, which can add a few extra days on either end. Always factor in potential unforeseen delays and consider adding the optional express mail service for return delivery if you’re on a tight schedule.

The primary difference between routine and expedited processing for your passport application at Phelps County Clerk is the speed at which your application is handled by the U.S. Department of State. Routine processing is the standard service level, typically taking 7-10 weeks as of November 2024. This is suitable for individuals with no immediate travel plans. Expedited processing, however, significantly shortens this timeframe to approximately 3-5 weeks, at an additional cost of $60 per application. This fee is paid directly to the Department of State. It’s ideal for those with upcoming international trips within two months. You can also opt for 1-2 day delivery for an extra fee, which speeds up the return mail time, making your expedited passport arrive even sooner.

Once your passport application has been submitted at the Phelps County Clerk’s office, you can easily track its status online. Approximately 7 to 10 business days after your application has been mailed by the Clerk’s office to the Department of State, your information should be available in their system. To check the status, visit the official Department of State’s online passport status system at travel.state.gov. You will need your last name, date of birth, and the last four digits of your Social Security number to access your application’s real-time updates. The system will inform you if your application is ‘In Process,’ ‘Approved,’ or ‘Mailed,’ providing transparency throughout the entire process.

Frequently Asked Questions

The passport office is located at 200 N MAIN ST STE 102, ROLLA, MO 65401. Get directions

Hours are 8:00-16:00. Call ahead at 5734586115.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “PHELPS COUNTY CLERK” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking for the Phelps County Clerk’s office at 200 N Main Street is relatively straightforward in downtown Rolla, though knowing your options helps. The most convenient choice is the free, unmarked public parking lot directly behind the Administration Building, accessible via a small alleyway off East 2nd Street. This lot typically offers around 30-40 spaces and is a prime spot for passport appointments. Alternatively, free two-hour street parking is generally available along North Main Street directly in front of the building, and also on East 2nd Street and West 2nd Street, within one block. These spots are usually plentiful outside of peak business hours, 10 AM to 2 PM, particularly on weekdays. For longer appointments or if the immediate street parking is full, additional free public parking can be found two blocks west at the intersection of West 4th Street and Elm Street, next to the Rolla Public Library; this is a 5-minute walk. During winter months, especially from December to February, Rolla can experience ice and snow, so allocate extra time for navigating potentially slippery sidewalks and parking areas. In the hot summer, from June through August, shaded parking is a welcome relief, so targeting the back lot or a shaded spot on 2nd Street is advisable.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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