Rogers Plaza Postal Store Passport Services
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Rogers Plaza Postal Store – Passport Acceptance Facility
ROGERS PLAZA POSTAL STORE – Quick Facts
- The Rogers Plaza Postal Store is located within the Rogers Plaza shopping center at 1026 28th Street SW, Wyoming, MI, offering convenient access to local retail and dining.
- Standard passport acceptance hours typically run from Monday to Friday, 9:30 AM to 4:00 PM, though specific appointment availability should be confirmed online or by phone.
- Abundant free parking is available in the shared Rogers Plaza lot, easily accessible from 28th Street SW and Michael Avenue SW, generally within a 1-minute walk to the store’s entrance.
- Appointments are mandatory for passport services at this location to ensure dedicated time with an acceptance agent.
- On-site passport photo services are available for a fee of $15, providing compliant 2×2 inch photos at the time of your application.
- The facility accepts applications for new passports (DS-11), renewals by mail (DS-82), and offers both passport book and passport card options.
- Applicants must bring original proof of U.S. citizenship, a valid government-issued ID, and all necessary supporting documents, including a check or money order for the federal fee.
- The current fee for a routine adult passport book is $130 to the State Department plus a $35 execution fee to the facility, with expedited service costing an additional $60.
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • WYOMING, MI
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • WYOMING, MI
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • WYOMING, MI
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ROGERS PLAZA POSTAL STORE Passport Services: Hours, Location & What to Expect
In Wyoming, the Rogers Plaza Postal Store, situated prominently at 1026 28th Street SW, serves as the primary federal passport acceptance facility for a diverse swathe of residents across the city’s southwest quadrant. This particular postal store is uniquely integrated within the bustling Rogers Plaza shopping center, a landmark commercial hub that has anchored this stretch of 28th Street for decades, directly opposite the lively intersection with Michael Avenue SW. Unlike standalone post offices, its location offers exceptional convenience, attracting individuals who are already running errands at the adjacent Family Fare supermarket, browsing at Dollar Tree, or heading to Planet Fitness just a few storefronts away. This strategic placement makes it an incredibly accessible point for families from the Godfrey-Lee Public Schools district, particularly those residing in the Pinery Park neighborhood west of Clyde Park Avenue SW, and working professionals from the surrounding light industrial zones and commercial corridors.
The facility is not merely a transactional point; it’s a critical component of local infrastructure, reflecting the steady growth and evolving needs of Wyoming’s population. Historically, the area around 28th Street SW has transformed from post-war residential expansion into a robust commercial artery. Rogers Plaza itself, established in the late 1960s, became an early example of a suburban shopping complex, drawing shoppers from Kentwood, Grandville, and even parts of Grand Rapids long before the proliferation of larger malls. The Postal Store’s presence within this context speaks to a long-standing commitment to community service, adapting to modern demands like international travel documentation.
Demographically, this facility sees a significant volume of applications from young families preparing for their first international trips, often to Canada or Mexico, given Michigan’s border proximity. Retirees from the Home Acres neighborhood, seeking to renew passports for cruises or visits to warmer climates, also constitute a substantial portion of the clientele. Additionally, employees from the myriad small businesses and larger corporations lining the 28th Street corridor find its convenient plaza location ideal for securing or updating travel documents during lunch breaks or after work. The ease of combining a passport appointment with other weekly errands, such as grocery shopping or banking at the nearby Fifth Third Bank on Michael Avenue SW, is a major draw.
One of the unique aspects of the Rogers Plaza Postal Store is its capacity to offer on-site passport photo services, a significant time-saver for applicants. This integrated service eliminates the need for a separate trip to a pharmacy or photo studio, streamlining the application process considerably. The staff, familiar with the nuances of passport requirements, are adept at ensuring photos meet strict federal guidelines, minimizing potential delays. Furthermore, the facility processes a high volume of DS-11 applications for first-time applicants and minors, requiring meticulous attention to detail and clear guidance for guardians.
While the primary purpose is passport acceptance, the postal store’s broader function within Rogers Plaza subtly reinforces its community connection. Patrons might also be dropping off packages, purchasing stamps, or sending mail, blending these routine tasks with the more specialized passport service. This blend of general postal services with specific federal document processing creates an environment that feels familiar and less intimidating than a dedicated government office building. The continuity of its presence in Rogers Plaza, a recognizable landmark for anyone navigating southwest Wyoming, makes it a reliable and trusted location for such an important civic function. Its continued operation underscores Wyoming’s commitment to providing essential services efficiently and accessibly to its growing and dynamic population.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 6165349782.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at ROGERS PLAZA POSTAL STORE at 1026 28TH ST SW. Easy access from major highways.
🅿️ Parking Info
Ample parking is a distinct advantage when visiting the Rogers Plaza Postal Store for your passport appointment. The facility is situated within the extensive Rogers Plaza shopping center, offering a vast, free surface parking lot with hundreds of spaces. The most direct access to the lot is via the main entrance on 28th Street SW, just east of Michael Avenue SW, or through secondary entrances on Michael Avenue SW itself. For the closest proximity to the postal store, which is in the central-south section of the plaza, aim to park directly in front of the building housing Family Fare and Planet Fitness. You can often find a space within 50-75 feet of the postal store’s entrance, typically less than a 1-minute walk. There are no metered spots or paid garages; all parking here is complimentary. During peak times, particularly weekday afternoons between 2:00 PM and 5:00 PM, and on Saturdays, the lot can be quite busy, but open spaces are almost always available further out, usually requiring a 2-3 minute walk. During winter months, especially from December through March, be mindful of snow accumulation and ice in the lot. It is regularly plowed, but icy patches can form, so comfortable, non-slip footwear is advisable. Conversely, during summer, the vast asphalt can become quite hot, making a quick walk from a slightly more distant, shaded spot a pleasant alternative.
🚌 Public Transit
Public transportation access to the Rogers Plaza Postal Store is primarily facilitated by The Rapid, Grand Rapids’ public transit system. The most convenient route is **Bus #28**, which operates along 28th Street SW, directly serving the Rogers Plaza area. This route is a major east-west corridor, connecting riders from downtown Grand Rapids and points east to Wyoming and Grandville in the west. The nearest bus stop for inbound and outbound service is located directly in front of Rogers Plaza on 28th Street SW, just a few steps from the main pedestrian entrance to the shopping center. From the bus stop, it’s a short, accessible walk of approximately 0.1 miles (or about one city block) into the plaza to reach the Postal Store. Buses on Route #28 typically run every 15-20 minutes during peak weekday hours and every 30-40 minutes on evenings and weekends. A single ride costs $1.75, with day passes available for $3.50, offering unlimited rides within a 24-hour period. All buses on this route are fully accessible, equipped with ramps for wheelchairs and priority seating. The stop itself has a concrete pad, ensuring a smooth transition for all passengers, making it a viable option for those without personal vehicles or who prefer not to drive.
How to Apply for a Passport at ROGERS PLAZA POSTAL STORE
Follow these simple steps to apply for your passport at the ROGERS PLAZA POSTAL STORE’s office at 1026 28TH ST SW. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into ROGERS PLAZA POSTAL STORE (1026 28TH ST SW) . We recommend arriving before closing. Call ahead at 6165349782.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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What to Expect at ROGERS PLAZA POSTAL STORE
Walking into Rogers Plaza Postal Store, you’ll find an environment that balances the efficiency of a busy postal service outlet with the specific requirements of a federal passport acceptance facility. The store is located on the south side of the Rogers Plaza complex, with its main entrance facing the expansive parking lot, easily identifiable by the standard USPS blue and red signage above the door. Once inside, the layout is typical of a modern postal branch: a spacious lobby area directly ahead, flanked by rows of P.O. boxes on the left and a retail section featuring shipping supplies and greeting cards on the right. For passport services, you will proceed directly to the main service counter, typically to window #1 or #2, where a designated passport acceptance agent will be ready to assist you.
Appointments at this facility are generally well-managed, leading to an efficient process. You can expect your actual interaction with the agent to last approximately 18-22 minutes, assuming you arrive with all necessary documents properly prepared. The physical space dedicated to passport processing is integrated seamlessly into the main counter area, ensuring privacy while remaining accessible. The area is wheelchair friendly, with wide aisles and a low counter section available for those with mobility challenges. The staff here are known for their professionalism, guiding applicants through the DS-11 form, verifying identification, and ensuring all required supporting documents are in order. They also provide on-site passport photo services, which are taken at a small station near the counter, ensuring immediate compliance with federal specifications.
WYOMING Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at ROGERS PLAZA POSTAL STORE versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At ROGERS PLAZA POSTAL STORE
⚡ Our Expedited Service
Skip the Wait – Get Your Passport in 3 Days
While ROGERS PLAZA POSTAL STORE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
3-Day Processing
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
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24/7 phone support, real-time tracking, and a dedicated specialist managing your case
26 Years Experience
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
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What WYOMING Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. ROGERS PLAZA POSTAL STORE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The WYOMING post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
Other Passport Facilities Near You
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People Also Ask About ROGERS PLAZA POSTAL STORE
Local questions from WYOMING residents about visiting the City Clerk for passport services
Frequently Asked Questions
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