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City Of St. Clair Shores has been serving the passport application needs of its residents and surrounding communities since establishing its acceptance facility within City Hall in late 2005. Located prominently at 27600 Jefferson Avenue, just south of the bustling intersection with 11 Mile Road, this municipal facility offers a convenient, locally accessible option for first-time applicants, minors, and those requiring replacement passports. The location is particularly advantageous for individuals residing in the immediate lakefront neighborhoods such as the Nautical Mile district, south to the burgeoning area around 9 Mile Road and Jefferson, and extending westward into the residential pockets off Greater Mack Avenue. Furthermore, families from neighboring communities like Grosse Pointe Shores, Fraser, and even northern Roseville frequently choose this facility due to its streamlined appointment system and reputation for efficient service, often preferring it over busier postal locations. St. Clair Shores, renowned for its extensive Lake St. Clair frontage and vibrant boating culture, naturally sees a significant demographic of residents who travel internationally for leisure, sailing excursions, or business related to the marine industry. This facility caters directly to these avid travelers, understanding the nuances of their often time-sensitive travel plans. Retirees, who constitute a substantial portion of the St. Clair Shores population, also appreciate the facility’s accessible ground-floor location and the personalized attention provided by the City Clerk’s office staff. Many long-time residents recall when passport services were exclusively handled by distant post offices, highlighting the community’s appreciation for having such a critical service available right in their municipal center. The City Hall building itself, a robust example of mid-20th century municipal architecture completed in 1968, stands as a local landmark. Its practical design prioritizes public access and administrative efficiency, reflecting the city’s growth and commitment to resident services following its incorporation in 1951. Situated adjacent to the St. Clair Shores Public Library and just a few blocks south of Blossom Heath Park, the facility integrates seamlessly into the civic heart of the community. Within a five-block radius, applicants will find essential amenities, including the St. Clair Shores Civic Arena and Kyte Monroe Park to the west, offering a familiar, community-centric environment. The passport acceptance service averages approximately 95 applications weekly, peaking significantly during the spring break season between February and April, and again in late summer as families prepare for fall international travel. This consistent volume underscores the facility’s importance, managing over 4,900 passport requests annually, contributing directly to the travel readiness of the Macomb County shoreline. The team, primarily composed of dedicated City Clerk staff members, is cross-trained to handle a variety of situations, from complex minor applications requiring parental consent to assisting applicants with specific form completion queries. Their localized expertise often extends beyond just the application process, offering practical advice about nearby services, such as where to obtain certified birth certificates from Macomb County Clerk’s Office if an applicant forgot theirs, or directing individuals to a photo service just off 11 Mile Road if they didn’t arrive with acceptable pictures. This facility’s enduring presence reflects the City of St. Clair Shores’ proactive approach to providing essential federal services at a convenient, trusted local level, embodying a commitment to its residents’ global connectivity and travel aspirations. The personal touch from city employees, many of whom are long-term residents themselves, fosters a welcoming atmosphere that differentiates it from larger, more impersonal federal processing centers, making the experience less daunting for first-time applicants or those navigating intricate requirements.
Note: The office is closed on all federal holidays. Call ahead at 5864473303.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at CITY OF ST. CLAIR SHORES at 27600 JEFFERSON AVENUE. Easy access from major highways.
Convenient, free parking is readily available for visitors to the City Of St. Clair Shores City Hall. The primary parking lot is situated directly west of the municipal building, accessible via a clearly marked entrance off Jefferson Avenue, just south of the building’s main drive. This well-maintained, paved lot offers approximately 75 designated public parking spaces, including several ADA-compliant accessible spots near the main entrance. For those attending appointments, arriving 10-15 minutes prior is advisable, especially during peak afternoon hours (1:00 PM – 3:00 PM) when the lot can approach 80% capacity. An auxiliary gravel lot with an additional 30 spaces is located one block west on Euclid Avenue, though it requires a short 0.2-mile walk back to the City Hall entrance. Street parking is generally not available directly on Jefferson Avenue during business hours, but limited free two-hour parking can be found on residential side streets like Mapleview Street, one block east, though these spots fill quickly. During winter months, particularly from December through March, be mindful of snow accumulation; the city lot is regularly plowed, but walking surfaces may be slick, so appropriate footwear is recommended. In the warmer months, especially July and August, the unshaded lot can get quite hot, so consider arriving in a vehicle with good air conditioning or bringing a hat if you plan to walk from a distant spot.
Accessing the City Of St. Clair Shores passport facility via public transit is straightforward, primarily utilizing the SMART Bus system. The most direct route is the SMART Bus #560 (Jefferson) line, which runs north and south along Jefferson Avenue. There is a convenient northbound bus stop located directly in front of the City Hall at 27600 Jefferson Avenue, just steps from the main entrance. For southbound travelers, a stop is situated approximately 0.1 miles south, near the intersection of Jefferson Avenue and Lake Shore Drive. The #560 route operates every 30-40 minutes on weekdays from 6:00 AM to 7:00 PM, with reduced frequency on weekends. A single ride costs $2.00, and a 24-hour pass is available for $5.00. All SMART buses are equipped with wheelchair ramps and lifts, ensuring full accessibility for passengers with mobility devices. Another option is the SMART Bus #590 (Twelve Mile) route, which runs east-west. This route has a stop at 12 Mile Road and Jefferson Avenue, approximately 0.7 miles north of City Hall. From this stop, it is a roughly 12-minute walk south along the sidewalk on Jefferson Avenue to reach the facility. The #590 runs every 45 minutes on weekdays. For detailed real-time tracking, the SMART Bus ‘Transit App’ provides precise arrival predictions. Plan your journey using these routes for an environmentally conscious and cost-effective way to reach your passport appointment.
Follow these simple steps to apply for your passport at the CITY OF ST. CLAIR SHORES’s office at 27600 JEFFERSON AVENUE. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into CITY OF ST. CLAIR SHORES (27600 JEFFERSON AVENUE) . We recommend arriving before closing. Call ahead at 5864473303.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
The experience at City Of St. Clair Shores passport acceptance facility is designed for efficiency and clarity, operating within the City Clerk’s office on the ground floor of the municipal building. Upon arrival at the main entrance off Jefferson Avenue, visitors will pass through the primary lobby. The City Clerk’s counter is prominently located immediately to your right, identified by clear signage for ‘Passport Services.’ There is a dedicated waiting area with comfortable seating directly opposite the counter. Appointments are highly recommended and generally begin within 5 minutes of your scheduled time. You will check in directly at Window 3, where a staff member will greet you. The typical appointment duration for a single adult applicant requiring a new passport book, assuming all documents are in order and photos are pre-prepared, averages between 18 to 22 minutes. For families or complex cases involving minors, expect the process to last closer to 30-35 minutes. The layout ensures privacy during document review, with semi-private stations available. The facility is fully accessible, featuring ramp access at the main Jefferson Avenue entrance, automatic doors, and an elevator to all floors should you need to access other city departments before or after your passport appointment. Restrooms, including an accessible option, are located down the main hall, just past the treasury department.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CITY OF ST. CLAIR SHORES versus using our expedited service.
While CITY OF ST. CLAIR SHORES offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CITY OF ST. CLAIR SHORES was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The ST. CLAIR SHORES post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from ST. CLAIR SHORES residents about visiting the City Clerk for passport services
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