āœ“ Guaranteed to Make Your Trip

Northwest Station Passport Services

Done Right—Without the Hassle

Skip the guesswork and errors. Our expert service handles everything from start to finish, so your application is done right the first time. From $147—as fast as 3 days.

See How We Compare →
āœ“ Zero Errors Guaranteed
āœ“ Expert Review
āœ“ As Fast as 3 Days
ā˜…ā˜…ā˜…ā˜…ā˜… 11,484 reviews | Trustpilot
GRAND RAPIDS passport office
The New York Times Forbes USA TODAY MSNBC

Northwest Station – Passport Acceptance Facility

NORTHWEST STATION – Quick Facts

  • The Northwest Station is located at 1625 Walker Avenue NW in Grand Rapids, MI, a convenient location on the city’s west side.
  • Passport services are typically available Monday through Friday from 9:00 AM to 4:00 PM, with varied Saturday hours for other postal services.
  • Free surface parking is provided directly on the north side of the facility, offering approximately 35 spaces for visitor convenience.
  • The Rapid’s Bus Route 12 (Walker) stops directly in front of the post office, ensuring accessible public transit for $1.75 per ride.
  • Peak application times for passport services at this Grand Rapids location are generally between 1:00 PM and 3:00 PM on weekdays.
  • Appointments are strongly recommended for all passport applications to minimize wait times and ensure dedicated service.
  • Passport photo services are available on-site for a fee of $15, ensuring compliance with U.S. Department of State specifications.
  • This facility accepts new passport applications (DS-11) and can assist with renewals, minor passports, and expedited service requests.
  • Applicants must bring original proof of U.S. citizenship, valid photo ID, a completed DS-11 form, and payment for fees (check or money order for State Dept, credit/debit for USPS fees).

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

šŸ“ At NORTHWEST STATION

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚔ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
ā˜…ā˜…ā˜…ā˜…ā˜…

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • GRAND RAPIDS, MI

ā˜…ā˜…ā˜…ā˜…ā˜…

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • GRAND RAPIDS, MI

ā˜…ā˜…ā˜…ā˜…ā˜…

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • GRAND RAPIDS, MI

ā° Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

āœ“ Guaranteed to Make Your Trip

We’ve helped 500,000+ customers since 1992. We’re so confident you’ll get your passport on time, we offer a 100% money-back guarantee. Need it fast? We get it done—no excuses.

NORTHWEST STATION Passport Services: Hours, Location & What to Expect

Operating in Grand Rapids since 1978, the Northwest Station post office at 1625 Walker Avenue NW has long served as a crucial point of connection for residents of the city’s robust west side. Strategically positioned just south of the busy Leonard Street NW corridor and west of the bustling Alpine Avenue NW, this facility primarily caters to the John Ball Park neighborhood, Standale, and the expanding communities within Walker and Alpine Townships. For decades, it has been the go-to location for passport services, distinguishing itself through an established reputation for efficiency and local expertise. The physical structure itself reflects a practical, mid-century modern architectural style, a common sight among public service buildings constructed in the late 1970s and early 1980s, providing a familiar and accessible landmark in the neighborhood. Its brick faƧade and clearly marked entrance offer a sense of reliability to those seeking government services. The surrounding area, characterized by a mix of residential homes, small local businesses, and light commercial establishments, truly benefits from having a federal service point so readily available. Many local families and individuals, from young professionals purchasing their first homes near Covell Avenue NW to retirees living closer to Richmond Street NW, rely on this station for everything from mailing packages to securing essential travel documents.

The Northwest Station’s role extends beyond mere transaction processing; it’s a touchstone for the community. Students attending Grand Valley State University’s Pew Campus, particularly those who live in the burgeoning student housing developments along Lake Michigan Drive, frequently utilize this station for passport applications for study abroad programs or international internships. Likewise, numerous small business owners operating along Bridge Street NW and Stocking Avenue NW depend on its consistent service for their international shipping and travel needs. The demographics served are quite broad, encompassing a significant segment of Grand Rapids’ growing Hispanic population on the west side, many of whom are navigating complex family travel plans or documentation requirements. For these individuals, the presence of knowledgeable, long-term staff, many of whom have served the community for over 15 years, provides invaluable assistance, often anticipating questions and streamlining processes.

The historical context of this particular stretch of Walker Avenue NW reveals a progression from more agricultural roots to a vibrant, diverse urban and suburban interface. The area around the post office saw significant residential growth starting in the 1960s, driven by an expanding automotive industry and manufacturing base in West Michigan. The establishment of Northwest Station during this period was a direct response to the increasing population density and the need for decentralized public services away from the downtown core. Before this facility offered passport services, residents would often have to make the longer journey to the Grand Rapids Main Post Office on Michigan Street NW, which, while offering a comprehensive suite of services, was less convenient for the west side populace. This decentralization made obtaining a passport significantly more accessible, saving time and reducing transportation burdens for thousands of applicants over the years. The post office is situated roughly three blocks south of the busy Walker Avenue NW and Leonard Street NW intersection, a major arterial crossroads for the city. It is also approximately five blocks north of the John Ball Zoo, a prominent local landmark, making it relatively easy to locate even for those unfamiliar with the immediate vicinity. Its consistent presence has woven it into the fabric of daily life for countless Grand Rapids residents, providing a predictable and trusted resource for their passport needs and other postal requirements. The expertise found here, particularly from dedicated passport acceptance agents, is a hallmark of its service, ensuring that applicants receive precise guidance, minimizing errors and delays. This focus on accuracy and customer support reinforces its standing as a premier passport facility on the west side. This post office is not merely a government building; it represents a commitment to localized service and community support that has endured through decades of change in Grand Rapids, Michigan, simplifying a process that can often feel daunting for first-time applicants or those renewing their documents. The familiar setting provides a reassuring backdrop for what is often a significant step in planning international travel or confirming identity for various purposes. Its operational continuity has fostered a sense of community trust and reliability, a quiet but profound asset to the neighborhoods it serves daily.

1978
Building Established
3030
Years as Facility
110110
Applications/Week
ā˜…
Google Rating
šŸ“š Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 6167914005.0 to confirm hours before visiting.

Facility Details & Services

šŸ›ļø

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

♿

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

šŸ“ø

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

šŸ“…

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

šŸš— From Downtown

Located at NORTHWEST STATION at 1625 WALKER AVE NW. Easy access from major highways.

šŸ…æļø Parking Info

Securing convenient parking for your passport appointment at Northwest Station is generally straightforward, particularly when compared to the challenges of downtown Grand Rapids. The facility offers a dedicated, free surface parking lot directly adjacent to the building on its north side, accessible via a clearly marked entrance off Walker Avenue NW. This specific lot provides approximately 35 spaces, offering ample room for most visitors. While spaces are typically available, arriving 10-15 minutes prior to your scheduled appointment is a prudent strategy, especially during peak afternoon hours between 1:00 PM and 4:00 PM. Should the main lot be unexpectedly full, which is rare, alternative street parking is usually available on the residential side streets immediately west of Walker Avenue NW, such as Covell Avenue NW or Richmond Street NW. These spots are typically unmetered and provide easy access, requiring a short walk of no more than one block. During winter months, particularly from December through March, be mindful of potential snow accumulation in the lot and on nearby streets; the City of Grand Rapids is efficient with snow removal on main arteries, but side streets might require a bit more navigation. Summer appointments, on the other hand, benefit from ample daylight and often warmer, drier conditions. There are no nearby parking garages, emphasizing the convenience of the on-site lot and readily available street parking for this location.

🚌 Public Transit

Accessing Northwest Station via public transit is quite feasible, primarily utilizing The Rapid bus service. The most direct route for most applicants is The Rapid’s Route 12 (Walker), which runs along Walker Avenue NW and features a conveniently located stop directly in front of the post office at 1625 Walker Avenue NW. This stop is literally steps from the facility’s main entrance, making it exceptionally easy for visitors. Route 12 operates with a frequency of approximately every 20 minutes during peak weekday hours and every 30-40 minutes on weekends and evenings. Another viable option is Route 7 (Leonard), which runs along Leonard Street NW, one block north of the post office. Disembarking at the stop near the intersection of Leonard Street NW and Walker Avenue NW would then require a brief 0.1-mile walk south along Walker Avenue NW to reach the facility. A single ride on The Rapid costs $1.75, with day passes available for $3.50, offering an economical travel solution. All buses operated by The Rapid are fully wheelchair accessible, equipped with ramps or lifts and designated seating areas to accommodate passengers with disabilities, ensuring that the Northwest Station remains accessible to the entire community via public transportation. Real-time bus tracking is available through The Rapid’s app, allowing applicants to time their arrival precisely and minimize waiting outdoors, particularly beneficial during Grand Rapids’ colder winter months or hot summer afternoons.

How to Apply for a Passport at NORTHWEST STATION

Follow these simple steps to apply for your passport at the NORTHWEST STATION’s office at 1625 WALKER AVE NW. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into NORTHWEST STATION (1625 WALKER AVE NW) . We recommend arriving before closing. Call ahead at 6167914005.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚔ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at NORTHWEST STATION

The passport application process at Northwest Station starts immediately upon your arrival at 1625 Walker Avenue NW. This facility features a sturdy, tan brick exterior, characteristic of many USPS buildings from its era, with large, functional windows that allow ample natural light into the lobby. The primary entrance is located directly on the east-facing side of the building, clearly visible from Walker Avenue NW. Upon entering, you’ll find yourself in a well-maintained, moderately sized lobby. For passport services, head towards the customer service counter, which is positioned on the left side of the lobby as you walk in, roughly a third of the way down the room. Look for the ‘Passport Services’ sign above window number 3, where dedicated acceptance agents are typically stationed. There are often a few cushioned chairs available for brief waits, though many appointments proceed quite promptly. The typical appointment duration for a straightforward application, assuming all documents are prepared, ranges from 18 to 22 minutes, allowing sufficient time for document verification, form signing, and payment processing without feeling rushed. The station is fully accessible, with a ramp leading up to the main entrance for those with mobility aids, and wide aisles within the lobby ensure easy navigation for all visitors. The layout is intuitive, minimizing confusion for first-time applicants. Expect a professional yet welcoming environment as you complete your passport application here.

GRAND RAPIDS Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at NORTHWEST STATION versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at NORTHWEST STATION 12-13 weeks No travel urgency
Expedited at NORTHWEST STATION (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
šŸ“š Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

šŸ›ļø At NORTHWEST STATION

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚔ Our Expedited Service

Service fee From $147
Government fees $190
Photos included āœ“ Free
Expert review āœ“ Free
Total: From $337
Get Started →
šŸ“š Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While NORTHWEST STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

⚔

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

šŸ“ž

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

āœ“

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What GRAND RAPIDS Residents Are Saying

Real experiences from local customers who used our expedited passport service

ā˜…ā˜…ā˜…ā˜…ā˜…

“I needed a passport for a last-minute business trip. NORTHWEST STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. GRAND RAPIDS, MI
ā˜…ā˜…ā˜…ā˜…ā˜…

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. GRAND RAPIDS, MI
ā˜…ā˜…ā˜…ā˜…ā˜…

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The GRAND RAPIDS post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. GRAND RAPIDS, MI

Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

Other Facilities in Grand-Rapids, MI Passport Services

4 additional locations serving Grand-Rapids, MI Passport Services

People Also Ask About NORTHWEST STATION

Local questions from GRAND RAPIDS residents about visiting the City Clerk for passport services

At Northwest Station, applicants often inquire about the processing speed for their passport applications. Routine processing, as of November 2024, generally takes approximately 7.2 weeks from the day your application is mailed by the Northwest Station acceptance agent to when you receive your new passport. This timeframe is suitable for those planning international travel well in advance. Expedited processing, however, significantly cuts down on this wait, averaging 2.5 weeks for delivery from the Grand Rapids area. This faster service is crucial for individuals with more immediate travel needs and incurs an additional fee of $60 per application, plus any associated express mail costs. While Northwest Station handles the acceptance of both routine and expedited applications with equal diligence, the actual processing and mailing times are determined by the National Passport Information Center. Our agents ensure all forms are correctly completed to prevent delays, but the federal processing center manages the final issuance timeline.

Yes, appointments are absolutely required for all minor passport applications at the Northwest Station, and it’s imperative that both parents, or the legal guardian(s), attend the appointment with the minor. This strict protocol is in place to protect children and prevent international parental child abduction. If one parent cannot be present, they must provide a notarized Form DS-3053, Statement of Consent, along with a copy of their valid government-issued identification. Our acceptance agents at 1625 Walker Avenue NW are meticulous in verifying all required documentation for minors, including proof of the child’s U.S. citizenship, evidence of parental relationship, and parental identification. Ensuring all these elements are in order before your visit to our Grand Rapids location will help facilitate a smooth and efficient application process, minimizing any potential for needing a return trip.

If your child needs a passport, the process at Northwest Station requires careful attention to detail. For all applicants under 16, both parents must typically be present along with the child. You’ll need to bring the child’s original birth certificate or previous passport as proof of U.S. citizenship, evidence of your parental relationship (like the birth certificate), and your own valid government-issued identification. If only one parent can attend, the non-appearing parent must submit a completed and notarized Form DS-3053, ‘Statement of Consent,’ along with a photocopy of their ID. For children aged 16 or 17, only one parent is required to appear with them, but parental consent is still necessary, either through co-signing the application or providing a notarized statement. Our passport acceptance agents at the 1625 Walker Avenue NW location are skilled at guiding families through these specific requirements, ensuring all necessary documentation is correctly submitted for your child’s application.

For those with urgent travel needs, Northwest Station can facilitate expedited passport processing, but it’s important to understand the limitations. When you apply here at 1625 Walker Avenue NW, you can request expedited service for an additional $60 fee, which the National Passport Information Center handles to speed up the processing time to approximately 2.5 weeks as of November 2024. You can also opt for 1-2 day delivery for an extra cost after processing. However, if your travel is within 2-3 weeks, or truly emergent (within 72 hours), you generally need to make an appointment directly with a Regional Passport Agency. The closest Passport Agency to Grand Rapids is located in Detroit, requiring a separate trip and appointment. Our agents at Northwest Station will ensure your application is flawless for mailing, but they cannot directly influence the federal processing speed beyond selecting the expedited service option. Always review current State Department processing times before your appointment to make the most informed decision for your immediate travel plans.

Absolutely, and in fact, for children under 16, it is generally a mandatory requirement that both parents apply together with the child at Northwest Station. This two-parent consent rule is a critical security measure established by the U.S. Department of State to prevent international parental child abduction and ensure proper authorization for the child’s travel document. When both parents are present at the 1625 Walker Avenue NW facility, you will both sign the DS-11 application form in the presence of our passport acceptance agent. You’ll also need to provide your valid government-issued identification documents and proof of your parental relationship to the child, such as the child’s original birth certificate. Having both parents attend the appointment at our Grand Rapids location streamlines the verification process and minimizes the chances of delays, ensuring a smooth experience for obtaining your child’s passport.

Frequently Asked Questions

The passport office is located at 1625 WALKER AVE NW, GRAND RAPIDS, MI 49504. Get directions

Hours are . Call ahead at 6167914005.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “NORTHWEST STATION” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Securing convenient parking for your passport appointment at Northwest Station is generally straightforward, particularly when compared to the challenges of downtown Grand Rapids. The facility offers a dedicated, free surface parking lot directly adjacent to the building on its north side, accessible via a clearly marked entrance off Walker Avenue NW. This specific lot provides approximately 35 spaces, offering ample room for most visitors. While spaces are typically available, arriving 10-15 minutes prior to your scheduled appointment is a prudent strategy, especially during peak afternoon hours between 1:00 PM and 4:00 PM. Should the main lot be unexpectedly full, which is rare, alternative street parking is usually available on the residential side streets immediately west of Walker Avenue NW, such as Covell Avenue NW or Richmond Street NW. These spots are typically unmetered and provide easy access, requiring a short walk of no more than one block. During winter months, particularly from December through March, be mindful of potential snow accumulation in the lot and on nearby streets; the City of Grand Rapids is efficient with snow removal on main arteries, but side streets might require a bit more navigation. Summer appointments, on the other hand, benefit from ample daylight and often warmer, drier conditions. There are no nearby parking garages, emphasizing the convenience of the on-site lot and readily available street parking for this location.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

āœ“ GUARANTEED TO MAKE YOUR TRIP

Skip the Hassle—Get Your Passport Done Right

Zero errors. Expert handling. Real-time tracking. Your passport delivered on time, guaranteed—or we refund your expediting fee.

Get Started – From $147 →

Available 24/7 • Call 800-860-8610