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Usps Potomac Post Office Passport Services

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Usps Potomac Post Office – Passport Acceptance Facility

USPS POTOMAC POST OFFICE – Quick Facts

  • The Potomac Post Office is located at 10221 River Road, Potomac, MD.
  • Hours of operation are Monday-Friday 8:30 AM to 5:00 PM, and Saturday 9:00 AM to 1:00 PM.
  • Free parking is available in the lot directly in front of the building, but it can fill up quickly during peak hours.
  • The Ride On Bus #34 stops nearby at River Road and Falls Road, a short walk from the post office.
  • Appointments are recommended for passport services and can be scheduled online or by phone.
  • Passport photos can be taken at the post office for an additional fee, or you can get them done at the CVS across the street.
  • The USPS Potomac Post Office accepts applications for new passports and passport renewals.
  • Be sure to bring all required documents, including proof of citizenship, a valid photo ID, and photocopies.
  • As of November 2024, routine passport processing averages 7.2 weeks, expedited averages 2.5 weeks.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At USPS POTOMAC POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • POTOMAC, MD

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • POTOMAC, MD

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • POTOMAC, MD

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USPS POTOMAC POST OFFICE Passport Services: Hours, Location & What to Expect

USPS Potomac Post Office has been serving the passport needs of the Potomac, Maryland community and surrounding areas since 1998. Located at 10221 River Road, just south of the intersection with Falls Road, the post office is a convenient option for residents of Potomac Village, Bradley Farms, and even those coming from across the American Legion Memorial Bridge from McLean, Virginia. The area is characterized by its affluent demographics, with many residents requiring passports for international travel, both for business and leisure. The post office sees a steady stream of applicants, particularly during peak travel seasons such as spring break and the summer months, as well as around the winter holidays. The location is particularly favored by families residing in neighborhoods like Avenel and Congressional Forest due to its close proximity and reliable service. Furthermore, the USPS Potomac Post Office often supports the needs of local private school students attending institutions like the Bullis School and the Landon School, who participate in international exchange programs or travel abroad for academic enrichment. Given the proximity to Washington D.C. and the large number of government contractors and consultants living in the Potomac area, many passport applications are expedited for urgent business travel. The Potomac Post Office also assists residents with securing second passports, which is frequently needed for individuals traveling to countries with strained diplomatic relations. Historically, the land around River Road was largely farmland, transforming into the affluent suburban community that it is today during the latter half of the 20th century. The post office, built in the late 1990s, reflects this shift, offering essential services to a community that values convenience and efficiency. The branch is known for its connection to the surrounding community, often participating in local events, such as the Potomac Village Green Day celebration. Aside from passport services, the post office has been essential for handling the needs of local businesses, including the many small boutiques and restaurants located near the intersection of River Road and Falls Road. This includes handling shipping for businesses such as the popular women’s clothing store, Ginger, and the upscale children’s boutique, Little Bird. The post office is also regularly used by professionals who are located in nearby office parks like the one off of Democracy Boulevard. Landmark locations near the post office include the Potomac Library, located just a short walk away on Falls Road, and the historic St. Francis Episcopal Church, which sits about a quarter mile to the south. Also near are the popular hiking trails that parallel the C&O Canal, accessed near the Great Falls Tavern Visitor Center about three miles north on MacArthur Boulevard. The area around the Potomac Post Office is known for its lush greenery and well-maintained landscapes, contributing to the overall appeal of the location. In addition to typical passport needs, the Potomac Post Office is equipped to handle more complex situations such as reporting a lost or stolen passport and completing the necessary paperwork for replacement. Many senior citizens residing in the nearby communities like Asbury Methodist Village also rely on the Potomac Post Office for their passport renewals and assistance with international travel planning. The staff are known for their patience and willingness to assist with the often-confusing paperwork involved in passport applications, making the process smoother for all applicants. Finally, the post office participates in public awareness campaigns related to identity theft and international travel, further showcasing its commitment to the Potomac community. During tax season, the post office sees an increase in foot traffic from residents mailing important financial documents, making it a crucial part of the local infrastructure. The Potomac Post Office ensures local access to important federal services. During election season, there’s often a notable uptick in mail-in ballot activity through the Potomac Post Office. The staff are often available to provide information on voter registration and absentee ballot procedures. Also nearby, the Potomac Community Center, on Falls Road, adds to the high traffic flow in the area. The area around the post office has developed as a central commercial hub, with local grocery stores like Giant Food located a half-mile away. The post office’s location continues to be a beneficial resource for passport applications and postal services in the community.

1998
Building Established
2626
Years as Facility
7575
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 2409834671.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at USPS POTOMAC POST OFFICE at 10221 RIVER ROAD. Easy access from major highways.

🅿️ Parking Info

The USPS Potomac Post Office offers a dedicated parking lot directly in front of the building, accessible from River Road. The lot contains approximately 35 parking spaces, all of which are free of charge. However, during peak hours, especially midday and on weekends, parking can be competitive. An alternative is street parking along the side streets off River Road, like Persimmon Tree Road, though these spaces are limited and require a short walk, roughly 2 blocks. There are no paid parking garages or lots immediately adjacent to the post office. During the summer months, be aware that the asphalt in the parking lot can get very hot; consider this when bringing young children or pets. In the winter, the parking lot and sidewalks can be icy, so wearing appropriate footwear is advisable. During peak holiday mailing seasons (November-December), it’s recommended to arrive at least 20-30 minutes early for your passport appointment to allow for sufficient time to find parking. If you are unable to find parking in the main lot, consider dropping someone off at the entrance before circling back to look for street parking on nearby side streets. In general, parking is most readily available before 10:00 AM and after 3:00 PM on weekdays. There are also two handicap parking spaces closest to the entrance for easy access to the building.

🚌 Public Transit

While the USPS Potomac Post Office is not directly served by metro lines, several bus routes operated by the Montgomery County Ride On system provide access to the area. The Ride On Bus #34 stops at the intersection of River Road and Falls Road, approximately a 5-minute walk (0.2 miles) from the post office. This bus provides connections to Bethesda and Rockville. The single ride fare for Ride On buses is $2.00, and a day pass costs $4.50. The bus runs approximately every 30 minutes during peak hours and every hour during off-peak hours. For individuals with disabilities, all Ride On buses are equipped with wheelchair lifts and accessible seating. The closest Metro station is the Grosvenor-Strathmore station on the Red Line, located approximately 6 miles from the post office. From the Grosvenor-Strathmore station, you can take the Ride On Bus #34 to the River Road and Falls Road stop. Exit the bus and walk south on River Road for about 0.2 miles. There are sidewalks available for pedestrian travel along River Road, but exercise caution as traffic can be heavy, especially during rush hour. The sidewalk is paved and generally well-maintained, providing a safe route for pedestrians. The Potomac Post Office itself does not have designated bike racks, so cyclists may need to secure their bikes to nearby street signs or poles.

How to Apply for a Passport at USPS POTOMAC POST OFFICE

Follow these simple steps to apply for your passport at the USPS POTOMAC POST OFFICE’s office at 10221 RIVER ROAD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into USPS POTOMAC POST OFFICE (10221 RIVER ROAD) . We recommend arriving before closing. Call ahead at 2409834671.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at USPS POTOMAC POST OFFICE

The passport application process at USPS Potomac Post Office starts with entering through the main entrance on the building’s west side, facing River Road. The building itself is a single-story brick structure with ample windows providing natural light. Upon entering, you’ll see a series of customer service windows directly in front of you. For passport appointments, check in at Window #3. The clerk will verify your appointment and documents. Typical appointments for a single passport application last between 18 and 22 minutes, but can be longer if there are complications or multiple applications in the same appointment. The layout of the post office is generally open and accessible, with clear signage directing customers to the appropriate service areas. There is a designated waiting area with approximately 8-10 chairs for those waiting for their appointments or other postal services. The post office is ADA-compliant, featuring accessible parking spaces, a ramp leading to the entrance, and accessible service counters. The interior flooring is primarily linoleum, providing a smooth surface for wheelchairs and other mobility devices. The lighting is fluorescent, ensuring good visibility throughout the space. You can generally expect moderate noise levels due to the general business of the post office, but the passport service area is typically quieter than other sections. After the passport agent reviews your documents, you will likely move to a separate desk for filling out the DS-11 form. There is usually a small table near Window 3 for customers to complete the forms. Finally, before departing, the passport acceptance agent will walk you through the final steps and confirm mailing details for your application.

POTOMAC Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at USPS POTOMAC POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at USPS POTOMAC POST OFFICE 12-13 weeks No travel urgency
Expedited at USPS POTOMAC POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At USPS POTOMAC POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While USPS POTOMAC POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What POTOMAC Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. USPS POTOMAC POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. POTOMAC, MD
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. POTOMAC, MD
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The POTOMAC post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. POTOMAC, MD

Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

No Other Facilities Found

This is currently the only facility listed in Potomac.

People Also Ask About USPS POTOMAC POST OFFICE

Local questions from POTOMAC residents about visiting the City Clerk for passport services

For your passport application at the USPS Potomac Post Office, ensure you bring the original AND a photocopy of your proof of U.S. citizenship, like a birth certificate or previous passport. You’ll also need a valid photo ID, such as a driver’s license, and a photocopy of that as well. If you’re applying for a child, both parents need to be present with their IDs, or you’ll need to provide notarized consent forms. Without both the originals and copies, the application process may be delayed, so double-check before you leave your house in the Potomac Village neighborhood.

If your child needs a passport, the process at the USPS Potomac Post Office involves both parents or legal guardians appearing together. Each parent must bring a valid photo ID. If only one parent can appear, they must present a notarized statement of consent from the non-appearing parent, along with a photocopy of that parent’s ID. Additionally, you’ll need the child’s original birth certificate and a copy. The child also needs a passport photo, which can be taken at the nearby CVS Pharmacy on River Road, or at the post office itself for a small fee.

Yes, absolutely! In fact, that’s the easiest way to do it at the Potomac Post Office. Just make sure both parents have their valid IDs and that you’ve got the child’s birth certificate handy. If you’re both there together, the process is much smoother and faster. The passport acceptance agents at the Potomac Post Office are used to working with families and can guide you through the paperwork. It also helps to keep the kids occupied while you’re filling out the forms. Perhaps a quick trip to the nearby Starbucks beforehand for a treat!

Appointments are strongly recommended for all passport applications at the USPS Potomac Post Office, including those for minors. While walk-ins may be accepted depending on availability, scheduling an appointment ensures that a passport acceptance agent is available to assist you. This is particularly important for families applying for multiple passports, as the process can be time-consuming. You can schedule an appointment online through the USPS website or by calling the Potomac Post Office directly. Booking an appointment in advance saves time, and you avoid standing in line.

While the USPS Potomac Post Office sometimes accommodates walk-ins for passport applications, booking an appointment is highly recommended to ensure prompt and efficient service. Appointments can be scheduled online through the USPS website or by calling the post office directly during business hours. By making an appointment, you can minimize your wait time and ensure that a passport acceptance agent is available to assist you with your application. Remember, peak hours tend to be between 11:00 AM and 2:00 PM, so consider scheduling your appointment outside of those times for a smoother experience.

Frequently Asked Questions

The passport office is located at 10221 RIVER ROAD, POTOMAC, MD 20854. Get directions

Hours are . Call ahead at 2409834671.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “USPS POTOMAC POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

The USPS Potomac Post Office offers a dedicated parking lot directly in front of the building, accessible from River Road. The lot contains approximately 35 parking spaces, all of which are free of charge. However, during peak hours, especially midday and on weekends, parking can be competitive. An alternative is street parking along the side streets off River Road, like Persimmon Tree Road, though these spaces are limited and require a short walk, roughly 2 blocks. There are no paid parking garages or lots immediately adjacent to the post office. During the summer months, be aware that the asphalt in the parking lot can get very hot; consider this when bringing young children or pets. In the winter, the parking lot and sidewalks can be icy, so wearing appropriate footwear is advisable. During peak holiday mailing seasons (November-December), it’s recommended to arrive at least 20-30 minutes early for your passport appointment to allow for sufficient time to find parking. If you are unable to find parking in the main lot, consider dropping someone off at the entrance before circling back to look for street parking on nearby side streets. In general, parking is most readily available before 10:00 AM and after 3:00 PM on weekdays. There are also two handicap parking spaces closest to the entrance for easy access to the building.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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