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City Of Gaithersburg provides passport services directly at its City Hall location on 31 South Summit Avenue. Serving the residents of Gaithersburg and surrounding areas like Kentlands, Lakelands, and Washingtonian Center, the City Hall passport office provides a convenient option for those seeking to obtain or renew their U.S. passports. Specifically catering to the needs of families, business travelers, and individuals planning international vacations, this facility witnesses higher traffic from residents living west of I-270, particularly in the Quince Orchard and Germantown areas, as it presents a more accessible alternative to traveling further into Rockville or Bethesda. The facility benefits from its central location, a short walk from the intersection of South Summit Avenue and East Diamond Avenue, near the Gaithersburg Library and the Arts Barn. Its placement within the heart of the city’s government complex makes it easily identifiable and accessible to residents already familiar with City Hall. Established as an official passport acceptance facility approximately 18 years ago, the City of Gaithersburg has steadily grown in popularity, processing an average of 75 passport applications weekly. The service is particularly popular with families from the nearby Washingtonian Woods neighborhood, seeking to secure passports for their children before summer vacations. The history of this location is intertwined with the city’s development as a thriving suburb of Washington D.C. originally a small agricultural community, Gaithersburg experienced significant growth in the latter half of the 20th century. The establishment of passport services at City Hall reflects the city’s commitment to meeting the evolving needs of its increasingly globalized population. A unique aspect of the City of Gaithersburg passport services is the personalized attention offered by its dedicated staff. Unlike larger, more impersonal passport agencies, the City Hall facility is known for its friendly and helpful service, with staff members often going the extra mile to assist applicants with complex paperwork or urgent travel needs. Many residents appreciate the convenience of combining a passport application with other city-related business, such as paying property taxes or obtaining permits. The location also benefits from its proximity to local businesses. Applicants can easily grab a coffee at the nearby Starbucks on Main Street or print documents at the UPS Store on Girard Street before or after their appointment. The City of Gaithersburg’s commitment to providing efficient and accessible passport services underscores its dedication to serving the needs of its diverse and globally-minded community. The passport services provided are particularly beneficial to residents living in the Olde Towne area, many of whom are frequent travelers. The convenience of having a local passport acceptance facility eliminates the need to travel to larger, more congested locations in the Washington D.C. metropolitan area. This localized service significantly reduces travel time and stress for applicants. In addition to serving individual residents, the City of Gaithersburg passport facility also supports local businesses with international operations. Employees from companies located in the Gaithersburg Technology Park, near Shady Grove Road, frequently use the service to renew their passports for business trips abroad. This not only facilitates international commerce but also contributes to the economic vitality of the city. The city’s proactive approach in offering passport services is a testament to its commitment to being a responsive and citizen-focused government. As of November 2024, routine processing averages 7.2 weeks and expedited averages 2.5 weeks. The City of Gaithersburg’s ability to adapt and expand its services to meet the demands of its constituents exemplifies its role as a pillar of the community.
Note: The office is closed on all federal holidays. Call ahead at 3012586330.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at CITY OF GAITHERSBURG at 31 SOUTH SUMMIT AVENUE. Easy access from major highways.
Parking at City Hall can be a bit challenging, especially during peak hours (11:00 AM – 2:00 PM). The small, free parking lot directly adjacent to City Hall on South Summit Avenue has only about 25 spaces, which are often full. However, there’s metered street parking available along South Summit Avenue and East Diamond Avenue, costing $1.50 per hour, enforced Monday through Friday from 9:00 AM to 6:00 PM. A better option might be the parking garage located at 3 Park Avenue, approximately 2 blocks west of City Hall. This garage charges $8 for the entire day and typically has ample space. Keep in mind that during the summer months, the asphalt lots can get quite hot, so consider parking in the shade or using a sunshade. In winter, be cautious of icy patches, especially early in the morning. Give yourself an extra 10-15 minutes to find parking, particularly if you have an appointment during lunchtime.
Reaching City Of Gaithersburg via public transportation is relatively straightforward. The Ride On bus routes 55, 56, and 59 all stop directly in front of City Hall on South Summit Avenue. These buses run every 30 minutes during peak hours and connect to the Shady Grove Metro Station on the Red Line. A single ride on Ride On costs $2.00, or you can purchase a day pass for $4.50. The Shady Grove Metro Station is approximately 3 miles away. From the station, take the Ride On bus route 55 towards Gaithersburg. The bus trip typically takes 15-20 minutes, depending on traffic. The bus stop is wheelchair accessible, and the buses are equipped with ramps. The Shady Grove Metro Station also has elevators and accessible restrooms. From the bus stop to the City Hall entrance, there is a short, level sidewalk ensuring ease of access for all individuals, including those using mobility devices.
Follow these simple steps to apply for your passport at the CITY OF GAITHERSBURG’s office at 31 SOUTH SUMMIT AVENUE. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into CITY OF GAITHERSBURG (31 SOUTH SUMMIT AVENUE) . We recommend arriving before closing. Call ahead at 3012586330.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Walking into City Of Gaithersburg, you’ll find a classically designed municipal building with a brick facade, reflective of the early 20th-century architectural style prevalent in Olde Towne Gaithersburg. Enter through the main south-facing entrance on South Summit Avenue. Directly inside, you’ll see a reception desk. Inform the receptionist that you are there for your passport appointment; they will direct you to Window #3 on the right side of the lobby dedicated to passport processing. Expect the entire process, from initial document review to payment, to take approximately 25-30 minutes, assuming all your documents are in order. The lobby provides comfortable seating while you wait for your turn. The facility is fully accessible, with ramps leading to the main entrance and an elevator available for access to other floors. Restrooms are also wheelchair accessible and located near the passport processing window.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CITY OF GAITHERSBURG versus using our expedited service.
While CITY OF GAITHERSBURG offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CITY OF GAITHERSBURG was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The GAITHERSBURG post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from GAITHERSBURG residents about visiting the City Clerk for passport services
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