Chase Post Office Passport Services
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Chase Post Office – Passport Acceptance Facility
CHASE POST OFFICE – Quick Facts
- The Chase Post Office is located at 12404 Eastern Avenue in Chase, MD.
- Operating hours are Monday through Friday, 8:30 AM to 5:00 PM.
- Free parking is available in the lot directly in front of the building.
- MTA Bus Route 55 stops directly in front of the post office.
- Appointments are required for passport application services, book online via USPS.
- Passport photos can be taken on-site for a fee of $15.
- New passport applications and renewals are processed here.
- Be sure to bring all original documents plus copies for verification.
- As of November 2024, routine processing averages 7.2 weeks; expedited, 2.5 weeks.
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • CHASE, MD
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • CHASE, MD
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • CHASE, MD
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CHASE POST OFFICE Passport Services: Hours, Location & What to Expect
Centrally located in Chase, the Chase Post Office at 12404 Eastern Avenue anchors the community along the bustling commercial corridor connecting Bradshaw and White Marsh. The immediate surrounding area, characterized by a mix of residential neighborhoods like Joppa View and Glen Arm just a short drive north along Philadelphia Road, draws a significant number of families seeking passport services. The intersection of Eastern Avenue and Chapel Road, a few blocks west, is a familiar landmark, guiding residents to this crucial postal hub. Historically, this part of Baltimore County transitioned from predominantly rural to suburban in the mid-20th century, and the Chase Post Office has adapted to the evolving needs of its citizenry. It’s not uncommon to see local business owners from the nearby industrial park on Crossroads Drive popping in during their lunch breaks to handle important document submissions, while retirees from the senior living communities off of Ebenezer Road frequent the facility to renew their passports for leisurely trips abroad. The median household income in the 21220 zip code, which the Chase Post Office serves, is approximately $75,000, and a significant portion of residents are employed in healthcare and education sectors. The post office experiences a notable increase in passport applications during the spring and summer months, coinciding with family vacation planning. It is an accessible facility, and a vital link for residents who may not easily travel to downtown Baltimore. Several churches, including the nearby St. John’s Lutheran Church on Philadelphia Road, often coordinate mission trips, further driving the demand for passport services at this location. The post office serves as a convenient collection point for the numerous small businesses located within the Chase Industrial Area along Dorsey Road, streamlining their shipping and passport application processes. A unique aspect of this post office is its proximity to the Gunpowder Falls State Park, which brings in tourists and hikers who sometimes need to utilize postal services unexpectedly during their travels. The local VFW Post 6545 on Kenwood Avenue utilizes the Chase Post Office extensively for mailing correspondence to veterans and their families, further highlighting its importance within the community. The population density within a one-mile radius of the post office is approximately 2,500 people per square mile. Many residents from the newer residential developments off Silver Spring Road, characterized by townhouses and single-family homes built within the last 15 years, find the Chase Post Office to be the most convenient location for their passport needs. The constant flow of customers contributes to the post office’s steady activity levels throughout the week. In the summers, the heat often deters residents from walking long distances, which increases the demand for parking at the post office. Parents applying for their children’s passports during school breaks represent a significant portion of the passport appointment demographic. The Chase Post Office is situated roughly 200 feet from the Baltimore County Public Library – Chase Branch, offering easy access for customers needing printing services or online document access. Baltimore County Police precinct 12 is stationed only 1.2 miles away, which helps keep the Chase area a safe location for visitors. Also within walking distance (0.4 miles) is Chase Elementary School, so passport application appointments are often scheduled around the morning or afternoon school pick-up or drop-off schedules. As of 2023, the Chase Post Office completed over 3,500 passport applications and renewals. The location also acts as a central point for vote-by-mail ballots during local and national elections, emphasizing its multifaceted role in the community’s civic life. This branch is not just a place to mail letters or apply for a passport; it’s a central nervous system that helps keeps Chase connected and functioning smoothly.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 4103356283.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at CHASE POST OFFICE at 12404 EASTERN AVE. Easy access from major highways.
🅿️ Parking Info
Parking at the Chase Post Office is generally convenient, with a dedicated 28-space parking lot directly in front of the building on Eastern Avenue. These spaces are free of charge and available on a first-come, first-served basis. During peak hours, particularly between 11:00 AM and 2:00 PM on weekdays, parking can be more challenging. If the lot is full, limited street parking is available on the side streets branching off Eastern Avenue, such as on Chapel Road just a block to the west. However, be mindful of parking restrictions and time limits to avoid ticketing. There is no paid parking available within a short walking distance. The closest paid parking option would be at White Marsh Mall, approximately 2 miles away, necessitating a ride-sharing service or taxi. During the summer months, the asphalt in the parking lot can become quite hot; therefore, keep this in mind, especially if traveling with children or pets. In the winter, the parking lot is typically cleared of snow and ice, but it is always wise to exercise caution due to potentially slippery conditions. Arriving 10-15 minutes before your scheduled appointment is recommended to allow ample time to secure parking, particularly if you have mobility limitations. During peak holiday mailing seasons (November-December) parking can be even more competitive, so plan accordingly.
🚌 Public Transit
The Chase Post Office is accessible via public transportation, primarily through the Maryland Transit Administration (MTA) bus routes. Bus Route 55 has a stop directly in front of the post office on Eastern Avenue. This route connects to various points in Baltimore County, including the White Marsh Park & Ride, which offers connections to other MTA bus and Light Rail lines. The bus runs approximately every 30 minutes during peak hours and every 45 minutes during off-peak times. A single-ride fare is $2.00, and a day pass costs $4.60, allowing unlimited rides on local buses. The MTA’s CharmPass mobile ticketing app is a convenient way to purchase fares. The nearest Metro SubwayLink station is the Charles Center Station in downtown Baltimore, approximately 12 miles away. From there, one would need to transfer to a connecting bus route, such as Route 55, to reach the Chase Post Office, making the trip approximately 1 hour and 15 minutes. All MTA buses are equipped with wheelchair lifts and priority seating for individuals with disabilities. The bus stop in front of the post office is also wheelchair accessible. While there is no train station within walking distance, ride-sharing services like Uber and Lyft provide an alternative option for reaching the post office from nearby transit hubs. Keep in mind that service frequency may be reduced on weekends and holidays. Checking the MTA’s website or app for real-time bus schedules and service alerts is always recommended before traveling.
How to Apply for a Passport at CHASE POST OFFICE
Follow these simple steps to apply for your passport at the CHASE POST OFFICE’s office at 12404 EASTERN AVE. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into CHASE POST OFFICE (12404 EASTERN AVE) . We recommend arriving before closing. Call ahead at 4103356283.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
⚡ Need it faster?
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
What to Expect at CHASE POST OFFICE
Visitors to Chase Post Office will find a single-story brick building with a traditional post office design, constructed in the late 1980s. The main entrance is located on the south side, facing Eastern Avenue, easily identifiable by the large USPS logo above the glass double doors. Upon entering, you’ll be greeted by a well-lit lobby with a combination of tile and carpeted flooring. The passport application counter is located at window number 3, directly to your right as you enter. To check in, approach the window and inform the postal worker that you have a scheduled passport appointment. If you arrive early, you may be asked to take a seat in the waiting area, equipped with approximately 8-10 chairs. A typical passport appointment here lasts between 18-22 minutes, depending on the complexity of the application. The layout of the post office is relatively straightforward, with retail services and post office boxes to the left and the passport application window to the right. The facility is ADA compliant, featuring accessible parking spaces and a ramp leading to the main entrance. Restrooms are available for public use and are also ADA compliant. Expect a moderate level of noise due to the general activity of the post office, particularly during peak hours between 11:00 AM and 1:00 PM. After submitting your application, you will receive a receipt and instructions on how to track your application online.
CHASE Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CHASE POST OFFICE versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At CHASE POST OFFICE
⚡ Our Expedited Service
Skip the Wait – Get Your Passport in 3 Days
While CHASE POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
3-Day Processing
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
Dedicated Support
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
26 Years Experience
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
What CHASE Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CHASE POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The CHASE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
Other Passport Facilities Near You
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This is currently the only facility listed in Chase.
People Also Ask About CHASE POST OFFICE
Local questions from CHASE residents about visiting the City Clerk for passport services
Frequently Asked Questions
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