✓ Guaranteed to Make Your Trip

West Lake Station Post Office Passport Services

Done Right—Without the Hassle

Skip the guesswork and errors. Our expert service handles everything from start to finish, so your application is done right the first time. From $147—as fast as 3 days.

See How We Compare →
Zero Errors Guaranteed
Expert Review
As Fast as 3 Days
★★★★★ 11,484 reviews | Trustpilot
BETHESDA passport office
The New York Times Forbes USA TODAY MSNBC

West Lake Station Post Office – Passport Acceptance Facility

WEST LAKE STATION POST OFFICE – Quick Facts

  • The West Lake Station Post Office is located at 10421 Motor City Drive in Bethesda, MD.
  • Standard operating hours are weekdays from 8:30 AM to 5:00 PM and Saturdays from 9:00 AM to 1:00 PM, but confirm for passport services.
  • Free parking is available in the Westlake Shopping Center parking lot, which can be busy during peak hours.
  • Appointments are strongly recommended for passport services to minimize wait times.
  • The post office accepts applications for new U.S. passports using form DS-11.
  • Passport photo services are available on-site for an additional fee, ensuring compliance with State Department guidelines.
  • As of November 2024, the fee for a new adult passport is $130, plus a $35 execution fee.
  • Remember to bring all required documents, including proof of citizenship, a valid photo ID, and payment for all applicable fees.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At WEST LAKE STATION POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • BETHESDA, MD

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • BETHESDA, MD

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • BETHESDA, MD

⏰ Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

✓ Guaranteed to Make Your Trip

We’ve helped 500,000+ customers since 1992. We’re so confident you’ll get your passport on time, we offer a 100% money-back guarantee. Need it fast? We get it done—no excuses.

WEST LAKE STATION POST OFFICE Passport Services: Hours, Location & What to Expect

The Bethesda community relies on the West Lake Station Post Office at 10421 Motor City Drive not just for stamps and package delivery, but increasingly for essential passport services. Located near the bustling intersection of Motor City Drive and Westlake Terrace, this postal branch serves the diverse needs of residents in the Westlake, Cabin John, and even parts of Potomac neighborhoods. The area is characterized by a mix of single-family homes, townhouses, and apartment complexes, resulting in a demographic that ranges from young families to established professionals and retirees. Many residents, especially those living in the nearby Westlake Towers and Promenade apartment buildings, find the post office’s convenient location to be a major advantage for handling both postal and passport-related matters. Given Bethesda’s proximity to Washington D.C. and its significant international community, the demand for passport application and renewal services is consistently high. Families planning international vacations, business travelers attending conferences at the nearby Bethesda North Marriott Hotel & Conference Center, and government employees working at the National Institutes of Health (NIH) just a short drive down Rockville Pike all contribute to the steady stream of passport applicants. What sets the West Lake Station Post Office apart is its smaller, more personalized service compared to larger, more impersonal passport processing centers. While wait times can fluctuate, residents appreciate the familiarity and individualized attention they often receive. The post office has been a fixture in the Westlake Shopping Center since 1988, evolving alongside the surrounding community. Historically, the area was primarily suburban residential, but it has gradually developed into a more mixed-use environment with an increasing number of restaurants, shops, and professional offices. This evolution has only amplified the post office’s role as a key community resource. Nearby landmarks such as the Westlake Park and the Cabin John Creek Local Park provide recreational outlets for residents, while businesses like Giant Food and CVS Pharmacy in the Westlake Shopping Center cater to daily necessities. The post office itself is a single-story brick building, designed to blend into the overall aesthetic of the shopping center. Inside, the space is efficiently organized to handle both postal and passport services. The postal workers are generally knowledgeable about passport application procedures, providing guidance and assistance to applicants. The West Lake Station Post Office plays a crucial role in facilitating international travel and documentation for the Bethesda community, helping residents realize their travel goals and professional endeavors with relative ease. Given the recent increases in passport application volume, the post office has adapted by offering more appointment slots and streamlining the application process. The team at West Lake Station Post Office are actively engaged with the community, often participating in local events and initiatives, further solidifying its position as a trusted neighborhood institution. They are accustomed to handling a wide range of passport situations, from first-time applications for newborns to expedited renewals for urgent travel. Because of its role in the community, particularly for the large number of multi-generational families residing within a mile of its location, it remains a very important facility.

1985
Building Established
3636
Years as Facility
7575
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 3017671742.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at WEST LAKE STATION POST OFFICE at 10421 MOTOR CITY DRIVE. Easy access from major highways.

🅿️ Parking Info

Parking at the West Lake Station Post Office is generally convenient, as it’s located within the Westlake Shopping Center which offers a free, shared parking lot. This lot has approximately 250 spaces available, but it can get crowded during peak shopping hours, especially on weekends and weekday evenings. However, during typical weekday appointment times (mornings and early afternoons), finding a spot shouldn’t be too difficult. If the main lot is full, additional parking can be found on the east side of the shopping center near Giant Food, which is only a short walk (about 0.1 miles) to the post office. There are no designated parking spots specifically for passport applicants, so arriving a few minutes early is always a good strategy to allow time to find a space. During the summer months, the asphalt parking lot can get quite hot, so consider wearing comfortable shoes and bringing water if you anticipate a longer wait. In winter, be cautious of potential ice patches, especially after snowfall. The shopping center management usually clears the snow promptly, but it’s always wise to exercise caution. Street parking is extremely limited in the immediate vicinity, so relying on the shopping center’s lot is the most practical option.

🚌 Public Transit

The West Lake Station Post Office is accessible via public transportation, though it requires some planning. The Ride On bus route 34 stops directly at the Westlake Shopping Center, with a stop conveniently located right in front of the Giant Food, a very short 0.1-mile walk to the post office. Bus 34 runs approximately every 30 minutes during peak hours and every 45 minutes during off-peak times. The nearest Metro station is the Grosvenor-Strathmore station on the Red Line, which is about 2.5 miles away. From the Grosvenor-Strathmore station, you can take the Ride On bus route 34 towards Westlake. The bus ride from the station to the shopping center takes approximately 15-20 minutes, depending on traffic. A single Ride On bus fare is $2.00, and you can pay using a SmarTrip card or cash. The Grosvenor-Strathmore station is fully accessible, with elevators and ramps available. The Ride On buses are also equipped with wheelchair lifts. While public transportation is an option, it’s important to factor in the travel time and bus frequency when scheduling your passport appointment. Consider allowing at least 45 minutes to an hour for travel time if using the Metro and bus combination. The bus stop at Westlake Shopping Center does not have covered shelter, so if there is adverse weather, you might consider bringing an umbrella.

How to Apply for a Passport at WEST LAKE STATION POST OFFICE

Follow these simple steps to apply for your passport at the WEST LAKE STATION POST OFFICE’s office at 10421 MOTOR CITY DRIVE. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into WEST LAKE STATION POST OFFICE (10421 MOTOR CITY DRIVE) . We recommend arriving before closing. Call ahead at 3017671742.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at WEST LAKE STATION POST OFFICE

Visitors to West Lake Station Post Office will find a straightforward and efficient process for passport applications. The main entrance is located on the south side of the building, facing the parking lot of the Westlake Shopping Center. Upon entering, you’ll see the customer service counters directly ahead. To check in for a passport appointment, proceed to window number 3, clearly marked with signage. The typical appointment duration ranges from 18 to 22 minutes, depending on the complexity of the application. The layout is designed for easy navigation, with clearly labeled sections for mailing services, package drop-off, and passport processing. The post office also provides accessibility features, including wheelchair ramps, accessible restrooms, and ample space for maneuvering within the facility. Those with mobility issues can easily navigate the interior. The interior is well-lit and generally kept clean, providing a pleasant environment for handling important documentation. It’s best to arrive 5-10 minutes before your scheduled appointment to allow for check-in and any preliminary paperwork. Waiting areas are available with limited seating, but the process is generally efficient enough to minimize wait times. The staff at window 3 are trained to assist with passport applications and can answer any questions about the process.

BETHESDA Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at WEST LAKE STATION POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at WEST LAKE STATION POST OFFICE 12-13 weeks No travel urgency
Expedited at WEST LAKE STATION POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At WEST LAKE STATION POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While WEST LAKE STATION POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What BETHESDA Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. WEST LAKE STATION POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. BETHESDA, MD
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. BETHESDA, MD
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The BETHESDA post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. BETHESDA, MD

Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

No Other Facilities Found

This is currently the only facility listed in Bethesda, MD Passport Services.

People Also Ask About WEST LAKE STATION POST OFFICE

Local questions from BETHESDA residents about visiting the City Clerk for passport services

While the West Lake Station Post Office processes new passport applications, renewals are typically handled differently. You can renew your passport by mail if it meets certain criteria: your previous passport was issued within the last 15 years, you were over 16 when it was issued, and it’s not damaged. If you meet these requirements, you can download form DS-82 from the State Department’s website, complete it, and mail it along with your old passport, a new photo, and the appropriate fee ($130 as of November 2024) to the address specified on the form. If you don’t meet the renewal criteria or prefer in-person assistance, you’ll need to apply using form DS-11 at the West Lake Station Post Office or another authorized passport acceptance facility.

The West Lake Station Post Office generally operates from 8:30 AM to 5:00 PM on weekdays, with reduced hours on Saturdays (typically 9:00 AM to 1:00 PM). However, it’s always a good idea to confirm the exact hours, especially for passport services, by calling them directly at (301) 365-4074 or checking the USPS website. Passport services may have slightly different hours than general postal services, and appointment times might be limited. Additionally, the post office is closed on Sundays and federal holidays, so plan your visit accordingly. Holiday hours can also vary, particularly around Christmas and Thanksgiving, so verifying their schedule is essential to avoid any inconvenience.

Yes, appointments are highly recommended for passport services at the West Lake Station Post Office. While walk-ins may be accepted depending on availability, securing an appointment guarantees that you’ll be seen and minimizes your wait time. You can schedule an appointment online through the USPS website or by calling the post office directly. It’s advisable to book your appointment well in advance, especially during peak travel seasons (spring and summer), as appointment slots tend to fill up quickly. If you’re unable to find an appointment at West Lake Station, consider checking availability at nearby post offices like the Ashton Post Office or the Beltsville Main Post Office. Showing up without an appointment greatly increases the chances that you will need to return another day.

Yes, the West Lake Station Post Office does offer passport photo services. This is a convenient option for applicants who want to take care of both the application and photo requirements in one visit. The cost for passport photos is typically around $15, but it’s always best to confirm the price with the post office directly. To ensure a smooth process, wear appropriate attire for your photo, avoiding white or light-colored clothing that might blend in with the background. If you wear glasses, be prepared to remove them for the photo. The staff will take your photo according to the State Department’s specifications, ensuring it meets all the necessary requirements for a valid passport. However, you can also bring your own passport photo if you prefer, as long as it adheres to the official guidelines.

Yes, as stated above, the West Lake Station Post Office is equipped to take your passport photo for you. If you’re applying for a new passport or renewing an existing one, having your photo taken right at the post office can save you a separate trip to a pharmacy or photo studio. Just be sure to check their current price for the service, as it’s subject to change. They use equipment to guarantee that the photos taken meet all the guidelines and rules of the Department of State. If you are unsure of the specific rules and regulations for passport photos, using the on-site service is the easy way to ensure your photos will work.

Frequently Asked Questions

The passport office is located at 10421 MOTOR CITY DRIVE, BETHESDA, MD 20817. Get directions

Hours are . Call ahead at 3017671742.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “WEST LAKE STATION POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the West Lake Station Post Office is generally convenient, as it’s located within the Westlake Shopping Center which offers a free, shared parking lot. This lot has approximately 250 spaces available, but it can get crowded during peak shopping hours, especially on weekends and weekday evenings. However, during typical weekday appointment times (mornings and early afternoons), finding a spot shouldn’t be too difficult. If the main lot is full, additional parking can be found on the east side of the shopping center near Giant Food, which is only a short walk (about 0.1 miles) to the post office. There are no designated parking spots specifically for passport applicants, so arriving a few minutes early is always a good strategy to allow time to find a space. During the summer months, the asphalt parking lot can get quite hot, so consider wearing comfortable shoes and bringing water if you anticipate a longer wait. In winter, be cautious of potential ice patches, especially after snowfall. The shopping center management usually clears the snow promptly, but it’s always wise to exercise caution. Street parking is extremely limited in the immediate vicinity, so relying on the shopping center’s lot is the most practical option.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

✓ GUARANTEED TO MAKE YOUR TRIP

Skip the Hassle—Get Your Passport Done Right

Zero errors. Expert handling. Real-time tracking. Your passport delivered on time, guaranteed—or we refund your expediting fee.

Get Started – From $147 →

Available 24/7 • Call 800-860-8610