West Lake Station Post Office Passport Services
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West Lake Station Post Office – Passport Acceptance Facility
WEST LAKE STATION POST OFFICE – Quick Facts
- The West Lake Station Post Office is located at 10421 Motor City Drive in Bethesda, MD.
- Standard operating hours are weekdays from 8:30 AM to 5:00 PM and Saturdays from 9:00 AM to 1:00 PM, but confirm for passport services.
- Free parking is available in the Westlake Shopping Center parking lot, which can be busy during peak hours.
- Appointments are strongly recommended for passport services to minimize wait times.
- The post office accepts applications for new U.S. passports using form DS-11.
- Passport photo services are available on-site for an additional fee, ensuring compliance with State Department guidelines.
- As of November 2024, the fee for a new adult passport is $130, plus a $35 execution fee.
- Remember to bring all required documents, including proof of citizenship, a valid photo ID, and payment for all applicable fees.
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • BETHESDA, MD
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • BETHESDA, MD
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • BETHESDA, MD
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WEST LAKE STATION POST OFFICE Passport Services: Hours, Location & What to Expect
The Bethesda community relies on the West Lake Station Post Office at 10421 Motor City Drive not just for stamps and package delivery, but increasingly for essential passport services. Located near the bustling intersection of Motor City Drive and Westlake Terrace, this postal branch serves the diverse needs of residents in the Westlake, Cabin John, and even parts of Potomac neighborhoods. The area is characterized by a mix of single-family homes, townhouses, and apartment complexes, resulting in a demographic that ranges from young families to established professionals and retirees. Many residents, especially those living in the nearby Westlake Towers and Promenade apartment buildings, find the post office’s convenient location to be a major advantage for handling both postal and passport-related matters. Given Bethesda’s proximity to Washington D.C. and its significant international community, the demand for passport application and renewal services is consistently high. Families planning international vacations, business travelers attending conferences at the nearby Bethesda North Marriott Hotel & Conference Center, and government employees working at the National Institutes of Health (NIH) just a short drive down Rockville Pike all contribute to the steady stream of passport applicants. What sets the West Lake Station Post Office apart is its smaller, more personalized service compared to larger, more impersonal passport processing centers. While wait times can fluctuate, residents appreciate the familiarity and individualized attention they often receive. The post office has been a fixture in the Westlake Shopping Center since 1988, evolving alongside the surrounding community. Historically, the area was primarily suburban residential, but it has gradually developed into a more mixed-use environment with an increasing number of restaurants, shops, and professional offices. This evolution has only amplified the post office’s role as a key community resource. Nearby landmarks such as the Westlake Park and the Cabin John Creek Local Park provide recreational outlets for residents, while businesses like Giant Food and CVS Pharmacy in the Westlake Shopping Center cater to daily necessities. The post office itself is a single-story brick building, designed to blend into the overall aesthetic of the shopping center. Inside, the space is efficiently organized to handle both postal and passport services. The postal workers are generally knowledgeable about passport application procedures, providing guidance and assistance to applicants. The West Lake Station Post Office plays a crucial role in facilitating international travel and documentation for the Bethesda community, helping residents realize their travel goals and professional endeavors with relative ease. Given the recent increases in passport application volume, the post office has adapted by offering more appointment slots and streamlining the application process. The team at West Lake Station Post Office are actively engaged with the community, often participating in local events and initiatives, further solidifying its position as a trusted neighborhood institution. They are accustomed to handling a wide range of passport situations, from first-time applications for newborns to expedited renewals for urgent travel. Because of its role in the community, particularly for the large number of multi-generational families residing within a mile of its location, it remains a very important facility.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 3017671742.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at WEST LAKE STATION POST OFFICE at 10421 MOTOR CITY DRIVE. Easy access from major highways.
🅿️ Parking Info
Parking at the West Lake Station Post Office is generally convenient, as it’s located within the Westlake Shopping Center which offers a free, shared parking lot. This lot has approximately 250 spaces available, but it can get crowded during peak shopping hours, especially on weekends and weekday evenings. However, during typical weekday appointment times (mornings and early afternoons), finding a spot shouldn’t be too difficult. If the main lot is full, additional parking can be found on the east side of the shopping center near Giant Food, which is only a short walk (about 0.1 miles) to the post office. There are no designated parking spots specifically for passport applicants, so arriving a few minutes early is always a good strategy to allow time to find a space. During the summer months, the asphalt parking lot can get quite hot, so consider wearing comfortable shoes and bringing water if you anticipate a longer wait. In winter, be cautious of potential ice patches, especially after snowfall. The shopping center management usually clears the snow promptly, but it’s always wise to exercise caution. Street parking is extremely limited in the immediate vicinity, so relying on the shopping center’s lot is the most practical option.
🚌 Public Transit
The West Lake Station Post Office is accessible via public transportation, though it requires some planning. The Ride On bus route 34 stops directly at the Westlake Shopping Center, with a stop conveniently located right in front of the Giant Food, a very short 0.1-mile walk to the post office. Bus 34 runs approximately every 30 minutes during peak hours and every 45 minutes during off-peak times. The nearest Metro station is the Grosvenor-Strathmore station on the Red Line, which is about 2.5 miles away. From the Grosvenor-Strathmore station, you can take the Ride On bus route 34 towards Westlake. The bus ride from the station to the shopping center takes approximately 15-20 minutes, depending on traffic. A single Ride On bus fare is $2.00, and you can pay using a SmarTrip card or cash. The Grosvenor-Strathmore station is fully accessible, with elevators and ramps available. The Ride On buses are also equipped with wheelchair lifts. While public transportation is an option, it’s important to factor in the travel time and bus frequency when scheduling your passport appointment. Consider allowing at least 45 minutes to an hour for travel time if using the Metro and bus combination. The bus stop at Westlake Shopping Center does not have covered shelter, so if there is adverse weather, you might consider bringing an umbrella.
How to Apply for a Passport at WEST LAKE STATION POST OFFICE
Follow these simple steps to apply for your passport at the WEST LAKE STATION POST OFFICE’s office at 10421 MOTOR CITY DRIVE. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into WEST LAKE STATION POST OFFICE (10421 MOTOR CITY DRIVE) . We recommend arriving before closing. Call ahead at 3017671742.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
What to Expect at WEST LAKE STATION POST OFFICE
Visitors to West Lake Station Post Office will find a straightforward and efficient process for passport applications. The main entrance is located on the south side of the building, facing the parking lot of the Westlake Shopping Center. Upon entering, you’ll see the customer service counters directly ahead. To check in for a passport appointment, proceed to window number 3, clearly marked with signage. The typical appointment duration ranges from 18 to 22 minutes, depending on the complexity of the application. The layout is designed for easy navigation, with clearly labeled sections for mailing services, package drop-off, and passport processing. The post office also provides accessibility features, including wheelchair ramps, accessible restrooms, and ample space for maneuvering within the facility. Those with mobility issues can easily navigate the interior. The interior is well-lit and generally kept clean, providing a pleasant environment for handling important documentation. It’s best to arrive 5-10 minutes before your scheduled appointment to allow for check-in and any preliminary paperwork. Waiting areas are available with limited seating, but the process is generally efficient enough to minimize wait times. The staff at window 3 are trained to assist with passport applications and can answer any questions about the process.
BETHESDA Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at WEST LAKE STATION POST OFFICE versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At WEST LAKE STATION POST OFFICE
⚡ Our Expedited Service
Skip the Wait – Get Your Passport in 3 Days
While WEST LAKE STATION POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
3-Day Processing
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
Dedicated Support
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
26 Years Experience
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
What BETHESDA Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. WEST LAKE STATION POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The BETHESDA post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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This is currently the only facility listed in Bethesda, MD Passport Services.
People Also Ask About WEST LAKE STATION POST OFFICE
Local questions from BETHESDA residents about visiting the City Clerk for passport services
Frequently Asked Questions
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