Library Station Passport Services
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Library Station – Passport Acceptance Facility
LIBRARY STATION – Quick Facts
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • SPRINGFIELD, MO
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • SPRINGFIELD, MO
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • SPRINGFIELD, MO
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LIBRARY STATION Passport Services: Hours, Location & What to Expect
The Library Station facility serves Springfield and the broader northwest Greene County region, distinguishing itself as a highly accessible and community-integrated passport acceptance agency. Located prominently at 2535 North Kansas Expressway, this modern library branch is a critical resource for residents seeking new U.S. passports or services related to children’s passport applications. It caters extensively to diverse demographics, including families residing in the sprawling Northwood and Grant Beach neighborhoods directly to its east, students commuting to Ozarks Technical Community College (OTC) whose main campus is just 3.5 miles south, and professionals traveling along the busy Kansas Expressway corridor for work or errands. The facility’s strategic placement near the intersection of Kansas Expressway and Kearney Street means it is readily accessible from Interstate 44, positioning it as the most convenient option for individuals coming from areas like Willard to the west or even Bolivar to the north.
Before its current role, the Library Station opened its doors to the public in November 2002, becoming a cornerstone of the rapidly developing northwest quadrant of Springfield. The decision to incorporate passport services came in 2009, reflecting a growing need for local, reliable passport facilities beyond the traditional post office network. This initiative made the library the first non-post office entity in Greene County to offer such comprehensive services, immediately alleviating demand at busier downtown locations. Over the past 15 years, it has processed an estimated 90-110 passport applications weekly, a testament to its efficiency and local importance. The building itself, with its distinctive brick facade and expansive windows, replaced a smaller, less accessible library outpost, signaling a commitment to public service in a growing suburban area. This location was specifically chosen for its visibility and ease of access, a stark contrast to older municipal buildings often tucked away in less-trafficked zones.
One of the unique aspects of Library Station as a passport facility is its integration within an active community space. Unlike the often sterile environment of a federal office, applicants here benefit from the library’s calm, family-friendly atmosphere. While waiting for an appointment, individuals have access to free Wi-Fi, comfortable seating, and an extensive collection of books and periodicals. This can be particularly advantageous for parents with young children, who can utilize the dedicated children’s area for distraction. The facility’s commitment to community extends beyond passport services; it regularly hosts educational programs, literacy initiatives, and technology workshops, which indirectly benefit passport applicants by providing a familiar, trusted environment. The staff, known for their approachable demeanor and detailed knowledge of passport requirements, contribute significantly to a less intimidating application process.
Historically, the area around North Kansas Expressway has seen significant growth since the late 20th century, transforming from largely agricultural land into a bustling commercial and residential hub. The establishment of businesses like the Walmart Supercenter at 2520 North Kansas Expressway, just 0.1 miles south of the library, and numerous dining options along the thoroughfare, reflects this expansion. The Library Station sits within what many locals refer to as the ‘North Side revitalization’ zone, an area that has seen increased investment in public infrastructure and services. This historical context underscores the facility’s importance: it’s not just a place to get a passport, but a symbol of civic engagement and community development.
Several named landmarks are within a five-block radius, enhancing the convenience for applicants. Directly across North Kansas Expressway, approximately 0.2 miles to the east, sits the bustling QuikTrip gas station and convenience store at 2600 N Kansas Expy, useful for quick refreshments or last-minute supplies. To the immediate south, within 0.15 miles, is the aforementioned Walmart Supercenter, offering extensive retail options. The McDonald’s at 2400 N Kansas Expy is just 0.3 miles south, providing a familiar dining option. Furthermore, the North Park Baptist Church, a significant local institution, is situated about 0.7 miles north on North Kansas Expressway, while North Park itself, a green space with recreational amenities, is approximately 1.2 miles away via Farm Road 140. These nearby amenities ensure that applicants have options for necessities before or after their scheduled appointment, reflecting the thoughtful planning behind the library’s location and its role in serving the daily needs of the Springfield community.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 4176160683.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at LIBRARY STATION at 2535 NORTH KANSAS EXPRESSWAY. Easy access from major highways.
🅿️ Parking Info
Parking at Library Station is designed for convenience, offering ample free spaces directly adjacent to the facility. The primary parking lot is situated on the east side of the building, immediately off the North Kansas Expressway frontage road. This paved lot features approximately 85 designated parking spaces, including several accessible spots near the main entrance. For passport appointments, it is advisable to arrive 10-15 minutes prior to your scheduled time to secure a preferred space, especially during peak hours between 3:00 PM and 6:00 PM on weekdays. While the lot generally accommodates demand, spots closest to the main entrance tend to fill quickly. Overflow parking, though rarely needed, is unofficially available at the adjacent Walmart Supercenter lot, located about 0.1 miles south, but using the library’s dedicated spaces is always recommended. There are no metered street parking options on North Kansas Expressway or its immediate side roads; all parking is within private lots. During summer months, be aware that the asphalt can get quite hot, so consider parking further from the building to allow your vehicle to cool down or use a sunshade. In winter, the lot is regularly plowed, but icy patches can form near stormwater drains and shaded corners, so exercise caution when walking from your vehicle to the main entrance.
🚌 Public Transit
Public transit access to Library Station is provided by City Utilities (CU) Transit, offering a practical alternative to driving. The most direct route is CU Transit Bus Route 10 – Kansas Expressway, which runs northbound and southbound along North Kansas Expressway. The nearest bus stop is conveniently located at the intersection of North Kansas Expressway and Golden Avenue, directly in front of the library, approximately 200 feet from the main entrance. From this stop, applicants simply walk south along the well-maintained sidewalk for about 30 seconds to reach the library’s primary pedestrian entrance. Service frequency for Route 10 is typically every 30 minutes on weekdays from 6:00 AM to 6:00 PM, with slightly reduced service on Saturdays. A single adult ride costs $1.25, and a day pass is available for $3.00, providing unlimited rides within a 24-hour period. All CU Transit buses are equipped with wheelchair ramps and accessible seating, ensuring that individuals with mobility needs can comfortably reach the Library Station. Route 21 – Kearney Street also provides access, with a transfer point to Route 10 at the intersection of Kearney Street and West Bypass, approximately 1.5 miles west of the library, adding about 10-15 minutes to the overall travel time.
How to Apply for a Passport at LIBRARY STATION
Follow these simple steps to apply for your passport at the LIBRARY STATION’s office at 2535 NORTH KANSAS EXPRESSWAY. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into LIBRARY STATION (2535 NORTH KANSAS EXPRESSWAY) 9:00-20:00. We recommend arriving before closing. Call ahead at 4176160683.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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What to Expect at LIBRARY STATION
Library Station welcomes visitors into its inviting and well-organized space, designed to make the passport application process as straightforward as possible. Upon arrival at the facility, located on the east side of North Kansas Expressway, visitors should utilize the main entrance which faces the primary parking lot. This entrance is clearly marked and features automatic double doors, ensuring easy access for all individuals, including those with strollers or mobility aids. The building itself showcases modern brick architecture with expansive, north-facing windows that allow ample natural light into the main lobby and public areas, creating a bright and comfortable environment.
Immediately upon entering, applicants will find the circulation desk directly ahead, slightly to the left. This is the designated check-in point for passport appointments. You will be greeted by a friendly staff member who will confirm your scheduled time and direct you to the dedicated passport services counter, typically located near the adult services section, just past the new releases. The layout is open, yet clearly demarcated, ensuring a smooth flow from entry to service area.
Passport appointments at Library Station are meticulously managed to ensure efficiency without feeling rushed. A typical appointment duration ranges from 18 to 22 minutes, allowing sufficient time for document verification, oath administration, and payment processing. The dedicated passport acceptance agents are highly trained to guide you through each step, addressing any questions you might have about forms or requirements. The facility is fully accessible, featuring wide aisles throughout, clearly marked restrooms, and ramps where necessary, complying with ADA standards. This commitment to accessibility ensures every applicant can navigate the space with comfort and ease.
SPRINGFIELD Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at LIBRARY STATION versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At LIBRARY STATION
⚡ Our Expedited Service
Skip the Wait – Get Your Passport in 3 Days
While LIBRARY STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
3-Day Processing
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
Dedicated Support
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
26 Years Experience
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
What SPRINGFIELD Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. LIBRARY STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The SPRINGFIELD post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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People Also Ask About LIBRARY STATION
Local questions from SPRINGFIELD residents about visiting the City Clerk for passport services
Frequently Asked Questions
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