John F. Kennedy Post Office Passport Services
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John F. Kennedy Post Office – Passport Acceptance Facility
JOHN F. KENNEDY POST OFFICE – Quick Facts
- Located at 25 New Chardon Street in Boston’s Government Center.
- Passport services are generally available Monday to Friday; call to verify hours.
- Street parking is limited and metered; the Government Center Garage is a reliable alternative.
- Easily accessible via the Green Line and Blue Line at Government Center Station.
- Appointments are highly recommended to minimize wait times for passport applications.
- The facility accepts applications for new passports and passport renewals.
- Passport photos can typically be taken on-site for an additional fee.
- Be sure to bring all required documents, including proof of citizenship and photo ID.
- As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks.
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • BOSTON, MA
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • BOSTON, MA
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • BOSTON, MA
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JOHN F. KENNEDY POST OFFICE Passport Services: Hours, Location & What to Expect
Situated in Boston, the John F. Kennedy Post Office, located at 25 New Chardon Street, anchors the Government Center neighborhood, a nexus of civic activity. This branch sits mere blocks from the iconic Faneuil Hall Marketplace and the bustling Haymarket, where vendors hawk fresh produce every Friday and Saturday, a tradition stretching back nearly 300 years. The immediate vicinity pulses with the energy of government workers, legal professionals from nearby courthouses like the Edward W. Brooke Courthouse on New Chardon Street, and students attending Suffolk University, just a short walk away on Tremont Street. This particular post office serves a diverse clientele, ranging from individuals handling personal mail to small businesses shipping documents related to the legal and financial sectors that dominate the area. Its location also makes it accessible to residents of the North End, Boston’s oldest residential neighborhood, known for its narrow, winding streets and Italian-American heritage, as well as those living in the West End, which has undergone significant redevelopment in recent decades. Unlike some of the smaller postal facilities, the John F. Kennedy Post Office handles a high volume of passport applications due to its central location and proximity to several government agencies. Many applicants are first-time travelers, including college students planning study abroad programs and city employees needing official travel documents. Furthermore, the branch sees a regular influx of tourists, especially during peak seasons like summer and the holiday period, who realize they need to expedite passport renewals or handle unforeseen document issues. This particular post office is housed within a larger federal building, sharing space with other government services. The architecture is typical of mid-20th-century federal buildings, characterized by its functional design, use of durable materials like brick and concrete, and large windows allowing ample natural light. The facility stands as a testament to the area’s role as a governmental and commercial center, adapting to meet the evolving needs of a densely populated and dynamic urban landscape. The nearby Tip O’Neill Federal Building further emphasizes the concentration of government presence in this immediate zone, and the constant foot traffic underscores its importance to the surrounding community. Its position between the historic charm of the North End and the modern cityscape of Government Center offers a unique juxtaposition, reflecting Boston’s blend of tradition and progress. A key aspect of this post office’s role lies in facilitating international communication and travel for the city’s diverse population, a function that has grown exponentially in recent decades. Its accessibility, combined with the range of services it provides, solidifies its position as a crucial asset to Boston residents and visitors alike. The proximity to TD Garden also contributes to the heavy foot traffic around the branch, particularly during sporting events and concerts. This means the area experiences surges in activity, affecting parking availability and wait times at the post office, especially during evenings and weekends. The John F. Kennedy Post Office is more than just a place to mail a letter or apply for a passport; it’s a vital link in the chain of communication and connectivity that binds Boston to the rest of the world. A final note on its significance rests in its accessibility via major transit lines, linking it to all corners of the city and surrounding suburbs, making it a convenient choice for residents and visitors from far and wide seeking passport services.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 6175236566.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at JOHN F. KENNEDY POST OFFICE at 25 NEW CHARDON STREET. Easy access from major highways.
🅿️ Parking Info
Parking near the John F. Kennedy Post Office can be challenging due to its location in the heart of Government Center. Street parking is extremely limited and typically metered, with rates around $3.00 per hour, enforced Monday through Saturday until 8:00 PM. Look for metered spots on New Chardon Street itself or the surrounding streets like Congress Street and Cambridge Street. However, these spots are often quickly occupied, especially during business hours. A more reliable option is the Government Center Garage located at 100 Cambridge Street, about a 3-minute walk (0.2 miles) from the post office. Daily rates at this garage can range from $28-$35 depending on the time of day and any special events. Another option is the Pi Alley Garage, located at 275 Washington Street, approximately a 5-minute walk (0.3 miles), but it tends to be even more expensive. Consider arriving at least 30 minutes early to allow ample time for parking. During the winter months, be aware that street parking may be further restricted due to snow removal efforts. Also, be aware of posted parking restrictions, as ticketing and towing are strictly enforced in this area. For short appointments, it might be worth considering parking at a slightly further garage, such as the Garage at Post Office Square (Congress Street entrance), and walking the extra blocks. Especially during summer heat waves, the air-conditioned walk will be far preferable to circling the area for a street spot.
🚌 Public Transit
The John F. Kennedy Post Office is exceptionally well-served by public transportation, making it an easily accessible option for passport services. The closest MBTA subway stop is Government Center Station, served by the Green Line and Blue Line. From the station, exit onto Cambridge Street and walk east for about 2 blocks (approximately 0.1 miles) to reach the post office on New Chardon Street. Alternatively, you can take the Red Line to Park Street Station, then transfer to the Green Line inbound to Government Center. Numerous bus routes also stop near the post office, including the 4, 15, 92, and 93, all of which have stops within a block or two of the facility. A single subway or bus ride costs $2.40 with a CharlieCard or $2.90 with a CharlieTicket. Day passes are available for $11, offering unlimited travel on all subway and bus lines. Government Center Station is fully accessible, with elevators providing access to all platforms. Most buses operating in Boston are also equipped with wheelchair lifts or ramps. Real-time arrival information for buses and trains is available through the MBTA’s website and mobile app. During peak hours, trains and buses run frequently, typically every 5-10 minutes. Consider using public transit, especially during weekdays, to avoid the heavy traffic and parking challenges in the Government Center area. The post office is located directly on several major bus routes, simplifying access from surrounding neighborhoods. Consider budgeting an additional 15 minutes for travel, especially during rush hour, to account for potential delays.
How to Apply for a Passport at JOHN F. KENNEDY POST OFFICE
Follow these simple steps to apply for your passport at the JOHN F. KENNEDY POST OFFICE’s office at 25 NEW CHARDON STREET. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into JOHN F. KENNEDY POST OFFICE (25 NEW CHARDON STREET) . We recommend arriving before closing. Call ahead at 6175236566.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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What to Expect at JOHN F. KENNEDY POST OFFICE
Inside John F. Kennedy Post Office, you’ll find a spacious, well-lit interior typical of mid-century federal architecture. Enter through the main doors on New Chardon Street, immediately facing a series of customer service counters. Passport services are typically handled at windows 4 and 5, located to the right of the main entrance. Upon arrival, take a number from the electronic kiosk near the entrance and wait for your number to be called on the overhead display. Appointments, while recommended, are not strictly required, but walk-in availability fluctuates significantly based on the time of day and week. Expect the entire appointment to last between 25-35 minutes, depending on the complexity of your application and the volume of customers. The layout is straightforward, with clear signage directing you to passport-specific areas. The facility provides wheelchair accessibility, including ramps at the entrance and accessible restrooms located near the back of the building. Seating is available while you wait, but it can be limited during peak hours. The ambient noise level is generally moderate due to the bustling activity of the post office, but the staff strives to maintain a professional and orderly environment. Note the prominent display showcasing current passport processing times, helping applicants manage their expectations. Public restrooms are available, located near the back hallway to the left of the service counters.
BOSTON Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at JOHN F. KENNEDY POST OFFICE versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At JOHN F. KENNEDY POST OFFICE
⚡ Our Expedited Service
Skip the Wait – Get Your Passport in 3 Days
While JOHN F. KENNEDY POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
3-Day Processing
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24/7 phone support, real-time tracking, and a dedicated specialist managing your case
26 Years Experience
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
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What BOSTON Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. JOHN F. KENNEDY POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The BOSTON post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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People Also Ask About JOHN F. KENNEDY POST OFFICE
Local questions from BOSTON residents about visiting the City Clerk for passport services
Frequently Asked Questions
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