Schererville Post Office Passport Services

The Schererville Post Office at 1200 Eagle Ridge Drive processes applications for *new* passports and those eligible for renewal by mail. If your previous passport was issued more than 15 years ago, was issued when you were under 16, or is damaged beyond normal wear and tear, you generally cannot renew it by mail and must apply in person here as if it were a first-time application. However, if your most recent passport is less than 15 years old, was issued when you were 16 or older, and is in good condition, you would typically renew it via mail using Form DS-82. The Post Office does not directly handle mail-in renewals; those are sent directly to the National Passport Processing Center. The agents here can confirm if you qualify for mail-in renewal during an appointment, but they won’t physically process a DS-82 for you.

Yes, the Schererville Post Office offers convenient on-site passport photo services. For a fee of $15.00, an agent can take your official 2×2 inch passport photo immediately during your scheduled appointment. This eliminates the need to visit a separate photography studio or retail store like the CVS on Eagle Ridge Drive beforehand, streamlining your application process. The photo service ensures your picture meets all U.S. Department of State requirements, including correct dimensions, background, and head positioning, which helps prevent delays in your application. It’s a popular option for many local applicants seeking a complete, one-stop experience for their passport needs, especially those with tight schedules or who prefer not to manage multiple stops.

If you require your passport urgently, the Schererville Post Office can help facilitate an expedited application, but it’s crucial to understand the limitations. When applying at 1200 Eagle Ridge Drive, you can pay an additional $60 fee to expedite the processing through the National Passport Processing Center, significantly reducing the turnaround time. You can also pay for 1-2 day delivery of your completed passport book for an extra $19.53. However, for travel within 2-3 weeks, or even sooner, visiting a regional passport agency in person is usually necessary. The closest Passport Agency is in Chicago, approximately 45 miles away. Appointments there are typically required and can be very difficult to secure, often demanding proof of imminent international travel. The Schererville staff can guide you on the expedited options available for postal applications, but cannot directly issue an emergency passport.

Once your passport application has been processed by the Schererville Post Office and mailed to the National Passport Processing Center, you can track its status online. Approximately 7-10 business days after your appointment at 1200 Eagle Ridge Drive, your application information should be available on the U.S. Department of State’s official passport application status website. You will need the last name, date of birth, and the last four digits of your Social Security Number for the primary applicant to check the status. The Post Office itself does not have access to real-time tracking beyond the initial mailing confirmation. It is advisable to retain the receipt provided by the Schererville agent, which includes details about your application submission, until you receive your new passport.

Current passport processing times, as of November 2024, are dynamic and subject to change. For applications submitted at the Schererville Post Office, routine processing for a new passport typically averages around 7.2 weeks. If you opt for expedited processing by paying the additional $60 fee, the average turnaround time is reduced to approximately 2.5 weeks, not including mailing times. It’s important to factor in the time for your application to be mailed from 1200 Eagle Ridge Drive to the processing center, which can add a few extra days to the overall timeline. The U.S. Department of State website provides the most up-to-date processing estimates, and it is always recommended to check those figures prior to scheduling your appointment, especially if you have an upcoming travel date.

The passport office is located at 1200 EAGLE RIDGE DR., SCHERERVILLE, IN 46375. Get directions

Hours are . Call ahead at 2193224601.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “SCHERERVILLE POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Schererville Post Office is notably convenient, featuring a dedicated, free 47-space surface lot directly adjacent to the building at 1200 Eagle Ridge Drive. This expansive lot offers ample parking, even during peak postal hours, minimizing any stress about finding a space for your passport appointment. The primary entrance to the parking lot is from Eagle Ridge Drive itself, with a clear, well-marked driveway. There are several designated accessible parking spaces located immediately by the north entrance of the building, providing direct, flat access. For those who prefer alternative options or in the rare event the main lot is full, supplemental parking can be found at the nearby Crossroads Shopping Center, approximately 0.3 miles to the west across US-41. While this requires a short walk across the busy US-41 intersection (use the marked crosswalks at Main Street), it offers vast additional free parking. During winter months, especially from December through February, exercise caution in the parking lot and sidewalks, as Lake County often experiences significant snowfall and potential black ice conditions. The lot is generally well-plowed, but a few extra minutes should be factored in for icy patches. Conversely, during the humid summer months of July and August, shade is limited, so consider parking closer to the building to minimize exposure to the heat.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.