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The Southport Post Office at 1701 E. EDGEWOOD AVE. in Indianapolis stands as a fundamental point of civic and commercial activity for residents across the city’s southside, particularly serving the vibrant Southport neighborhood, the adjacent community of Edgewood, and extending its reach into areas like Homecroft and even parts of Perry Township. Established in 1968, this facility has witnessed significant local development, evolving from a quieter suburban outpost to a crucial anchor in a steadily growing residential and commercial corridor. Its location, just east of the bustling Madison Avenue (U.S. 31) and a short distance south of I-465, positions it strategically for both local accessibility and regional convenience, making it a primary destination for passport application services for thousands each year.
The demographic utilizing the Southport Post Office for passport services is notably diverse, reflecting the variegated fabric of southern Indianapolis. Young families, often residing in the numerous subdivisions branching off Edgewood Avenue and Madison Avenue, frequent the facility for their children’s first passports or renewal applications before summer vacations. College students from the nearby University of Indianapolis, located just a few miles north, also find this a convenient and less congested alternative to downtown options, particularly when embarking on study abroad programs. Additionally, a significant contingent of retirees, who value the familiar and accessible environment, regularly process their passport renewals here, often combining their visit with other errands in the Edgewood Plaza directly across the street.
Historically, the Southport area itself has roots as a distinct town founded in the mid-19th century, eventually annexed by Indianapolis in 1969, just a year after this specific post office building opened its doors. This facility thus represents a tangible link between Southport’s independent past and its integrated present within the larger city. Before the widespread adoption of online services, this post office was a primary conduit for nearly all federal and postal transactions, a legacy that continues today with its robust offering of passport services.
Unique aspects of this particular Post Office include its consistent and experienced staff, many of whom have served the Southport community for over a decade. This continuity contributes to an efficient and reassuring experience for first-time applicants. The facility is also known for its pragmatic, no-frills approach to service, prioritizing speed and accuracy. While it may lack the grand architectural flourishes of some historic downtown branches, its functionality and community integration are its strong suits. The surrounding commercial cluster, including the Edgewood Plaza to the west and smaller retail strips along Madison Avenue, allows individuals to consolidate their errands. For instance, after submitting a passport application, many patrons pick up groceries at the Kroger located at 5911 Madison Avenue, or stop for prescription refills at the CVS Pharmacy at 5920 Madison Avenue, both less than 0.2 miles away.
Within five blocks of the post office, applicants will find several recognizable landmarks. Immediately to the west, just past the small tributary of Lick Creek, is the Edgewood Plaza shopping center, a local staple that includes a Great Clips and a few casual eateries. Directly across Madison Avenue (US 31) from the plaza stands St. Jude Catholic Church, a prominent architectural feature in the neighborhood. To the east, the residential streets transition into the athletic fields of Southport High School, a key community institution, though the main school buildings are slightly beyond the five-block radius. The consistent traffic flow on Edgewood Avenue and Madison Avenue signifies the area’s ongoing vitality. The post office itself is nestled amidst a mix of established single-family homes and more modern commercial developments, reflecting the area’s continuous growth since the mid-20th century. This specific location ensures that residents of these developing southern Indianapolis communities have convenient access to essential passport services without needing to navigate the heavier traffic of downtown or the far north side. The facility processes an average of 115 passport applications weekly, a testament to its sustained importance and high demand within this community segment.
Note: The office is closed on all federal holidays. Call ahead at 3174646827.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at SOUTHPORT POST OFFICE at 1701 E. EDGEWOOD AVE.. Easy access from major highways.
Parking at the Southport Post Office is designed for convenience, offering a dedicated, free surface lot immediately surrounding the building at 1701 E. Edgewood Ave. This lot is quite generous for a local post office, featuring approximately 35 marked spaces, including two designated accessible parking spots near the main north-side entrance. The most direct approach is to turn into the lot from E. Edgewood Avenue itself. While the lot generally offers ample availability, it can fill up quickly during peak hours, particularly between 11:00 AM and 1:00 PM, and again from 3:30 PM to 5:00 PM on weekdays. For passport appointments, arriving 10-15 minutes early is a sound strategy to secure a prime spot directly in front of the building. Should the main lot be unexpectedly full, particularly during holiday seasons or severe weather, supplementary parking is typically available on the side streets adjacent to Madison Avenue, about one block to the west. While there are no specific metered parking zones in this immediate residential-commercial hybrid area, be mindful of any posted ‘No Parking’ signs or restrictions on streets like Dean Avenue or Gale Street, though these are typically residential. For overflow, the Edgewood Plaza, located at 5900 Madison Ave, has extensive free parking just 0.3 miles (a 5-minute walk) from the post office. While not directly affiliated, it provides a viable option if the post office lot is at capacity, particularly on pleasant days. During summer, consider parking closer and minimizing your walk due to potential heat and humidity, while winter months might necessitate careful navigation of icy patches, especially in less-used parts of the lot.
Accessing the Southport Post Office via public transit is straightforward, primarily through IndyGo bus services which connect this part of the city. The most convenient route for applicants without personal vehicles is IndyGo Bus Route #16 (Southport Road), which operates frequently along Madison Avenue (US 31), just one block west of the post office. There is a specific bus stop for Route #16 at the intersection of Madison Avenue and E. Edgewood Avenue. From this stop, the post office is a short, approximately 2-minute walk east along E. Edgewood Avenue, crossing the small bridge over Lick Creek. Service on Route #16 runs approximately every 30 minutes during peak weekdays (6:00 AM to 9:00 AM and 3:00 PM to 6:00 PM) and every 60 minutes during off-peak hours and weekends. Another option is IndyGo Bus Route #31 (East 16th Street), which also serves the broader southside and has stops along Madison Avenue, though slightly further north or south. Consult the IndyGo trip planner for precise timing. A single ride costs $1.75, and a Day Pass is available for $4.00, providing unlimited rides within a 24-hour period. All IndyGo buses are fully wheelchair accessible, equipped with ramps or lifts and designated seating areas for individuals using mobility devices, ensuring a comfortable journey for all passengers. The stops at Madison and Edgewood Avenues are well-maintained, with clear pedestrian pathways leading directly to the post office entrance, making the facility highly accessible for those relying on public transportation.
Follow these simple steps to apply for your passport at the SOUTHPORT POST OFFICE’s office at 1701 E. EDGEWOOD AVE.. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into SOUTHPORT POST OFFICE (1701 E. EDGEWOOD AVE.) . We recommend arriving before closing. Call ahead at 3174646827.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Inside Southport Post Office, applicants will find a functional, well-lit space designed for efficient service. The building features a single main entrance located on the north side of the structure, directly facing E. Edgewood Avenue, accessible via a small concrete ramp making it ADA compliant. Upon entry, the lobby opens into a traditional post office setting, with rows of P.O. Boxes lining the left wall and the primary service counters immediately to your right. For passport services, applicants should proceed directly to the designated passport acceptance window, typically Window #3, marked with clear signage. There isn’t a separate waiting area specifically for passport appointments, so expect to queue in the general line if the facility is busy.
The layout is straightforward, prioritizing practical transactions. The floor is tiled for easy maintenance, and fluorescent lighting ensures visibility. Appointments for passport services at this location are meticulously managed to ensure a smooth flow, generally lasting between 18 to 22 minutes per applicant, assuming all required documents are in order. The passport acceptance agent will guide you through the process at the counter, from reviewing your DS-11 form to witnessing your signature and collecting payment. Accessibility is a key consideration; the counters are at a standard height, but staff are adept at assisting individuals with varying needs. There are no elaborate architectural details, but the space is kept clean and orderly, reflecting its role as a vital community resource. Restrooms are available discreetly located towards the back of the lobby, past the main service counters, and are also wheelchair accessible.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at SOUTHPORT POST OFFICE versus using our expedited service.
While SOUTHPORT POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. SOUTHPORT POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The INDIANAPOLIS post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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