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Located in Indianapolis, the Castleton Branch Post Office at 8710 Bash Street stands as a crucial passport acceptance facility for a significant portion of the city’s northeast side and its adjacent suburban communities. This facility operates within the vibrant commercial heart of the Castleton neighborhood, a dynamic area defined by its retail corridors, professional offices, and dense residential pockets. Positioned just a short distance from the critical intersection of East 86th Street and Bash Street, and mere minutes from the bustling Keystone Avenue interchange with I-465, its accessibility is a primary draw. The post office effectively serves a broad demographic, encompassing long-term residents of established neighborhoods like Nora and Allisonville, the growing professional class working along the Keystone at the Crossing corridor, and families from suburban enclaves such as Fishers, Carmel, and Geist who find its location exceptionally convenient. Even individuals traveling from further east in McCordsville or Fortville frequently choose this facility due to its straightforward access from Interstate 69. The areaās transformation from a semi-rural landscape in the mid-20th century to a sprawling commercial hub by the 1980s, anchored by landmarks like the Castleton Square Mall and later, The Fashion Mall at Keystone, directly influenced the demand for comprehensive services, including passport processing, right here. The Castleton Branch has consistently adapted to this growth, offering reliable service since its establishment. Applicants often commend the consistent staffing and clear process flow, which distinguishes it from some larger, more chaotic downtown facilities. Its relatively contained size, compared to the main Indianapolis processing centers, allows for a more focused and personal service experience, a quality particularly valued by first-time applicants. The facility is strategically placed within a cluster of essential services. For instance, the Castleton Square Mall, a prominent shopping destination, sits less than a half-mile to the east, making it easy for applicants to combine their passport appointment with other errands. Additionally, numerous banks, retail stores, and dining establishments line Bash Street and East 86th Street, all within a five-block radius. The architectural style of the building itself, a pragmatic brick structure typical of late 20th-century commercial post offices, blends seamlessly into the surrounding retail complex. It doesnāt stand out with grand historical flourishes but provides a highly functional, well-maintained environment for federal services. The consistent flow of patrons reflects the ongoing demand for passport services in this rapidly expanding region of Central Indiana. Whether itās families preparing for summer vacations, business travelers needing renewed documents for international conferences, or students embarking on study abroad programs, the Castleton Branch provides a dependable local resource. This facility prides itself on efficiency and a customer-centric approach, understanding the importance of accurate and timely passport application processing for its diverse clientele. The steady stream of appointments booked weekly underscores its reputation as a preferred choice for passport services in northeast Indianapolis.
Note: The office is closed on all federal holidays. Call ahead at 3174646856.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at CASTLETON BRANCH at 8710 BASH STREET. Easy access from major highways.
Parking at the Castleton Branch Post Office is notably convenient, featuring a substantial free surface lot directly adjacent to the building at 8710 Bash Street. This lot, accessed via a clearly marked entrance on Bash Street, offers approximately 70-80 designated spaces, including several accessible spots near the main entrance. For passport appointments, arriving 10-15 minutes prior is usually sufficient to secure a prime spot, as the turnover is fairly consistent throughout the business day. The walk from any parking space to the west-side entrance is minimal, typically less than 50 feet. While there are no paid parking garages immediately surrounding this specific post office, the expansive retail complex offers plenty of overflow options. During peak times, such as weekday lunch hours (11:30 AM – 1:00 PM) or late afternoons (3:30 PM – 5:00 PM), the lot can fill up, but spaces usually open up quickly. Consider the seasonal impact: in summer, the asphalt can absorb significant heat, so planning for a cooler morning appointment or ensuring your vehicle is well-ventilated is a good idea. During winter, especially after snowfall, the lot is regularly plowed, but icy patches can form, particularly in the shaded areas; wearing appropriate footwear is always recommended for safety.
The Castleton Branch Post Office is well-served by IndyGo public transit, making it accessible even without a private vehicle. Bus Route #17, which travels along East 86th Street and then northbound on Bash Street, offers direct service with a stop (Bash St & 86th St) located just a short 0.1-mile walk south of the facility’s entrance. From this stop, you simply walk north along Bash Street, and the post office will be on your left. Additionally, Route #86 (86th Street route) provides connections from further east or west, with stops very close to the 86th Street and Bash Street intersection. During weekdays, both routes operate with a frequency of approximately every 30 minutes, while weekend service might be less frequent, so checking the IndyGo schedule in advance is prudent. A single ride on IndyGo costs $1.75, and a day pass is available for $4.00, offering unlimited rides within a 24-hour period. All IndyGo buses are fully accessible, equipped with ramps and designated seating areas for wheelchairs, ensuring that passengers with mobility aids can comfortably reach the facility. The bus stops are clearly marked and well-maintained, contributing to a smooth travel experience.
Follow these simple steps to apply for your passport at the CASTLETON BRANCH’s office at 8710 BASH STREET. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into CASTLETON BRANCH (8710 BASH STREET) . We recommend arriving before closing. Call ahead at 3174646856.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 ā
Once you arrive at Castleton Branch at 8710 Bash Street, you’ll find the main entrance positioned clearly on the west side of the building, marked by large double doors facing directly towards the primary parking lot. The structure itself presents a classic, red-brick facade, a common style for mid-to-late 20th-century postal facilities in the region, with accessible ramps leading directly to the entrance. Upon entering, the layout is straightforward: the customer service counter is immediately visible, typically extending along the far wall to your left. Look for a dedicated sign or a digital queue number display indicating the passport services window, which is usually designated as Window #3. Staff at this window are specifically trained to handle DS-11 applications and related inquiries. It’s advisable to have your appointment confirmation ready, as this streamlines the check-in process. The waiting area, while not expansive, provides ample seating for a handful of individuals, and the atmosphere generally remains orderly. Typical appointments for first-time applicants or minors requiring Form DS-11 execution generally last between 18 and 22 minutes, assuming all documents are prepared correctly. The facility is fully compliant with ADA standards, featuring wheelchair-accessible entrances and restrooms. The interior is brightly lit, with clear directional signage making navigation simple for all visitors.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CASTLETON BRANCH versus using our expedited service.
While CASTLETON BRANCH offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CASTLETON BRANCH was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The INDIANAPOLIS post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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