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Greenwood Post Office Passport Services

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GREENWOOD passport office
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Greenwood Post Office – Passport Acceptance Facility

GREENWOOD POST OFFICE – Quick Facts

  • The Greenwood Post Office, located at 407 W. Smith Valley Road, is generally open for passport services Monday through Friday from 9:30 AM to 4:00 PM, with Saturday hours from 9:30 AM to 12:00 PM.
  • This facility is conveniently situated 0.5 miles west of US-31 on a major east-west thoroughfare, making it accessible for residents throughout Greenwood.
  • Free parking is available in a 38-space paved lot directly adjacent to the main entrance, with additional overflow parking sometimes available nearby.
  • Passport appointments are highly recommended and can be scheduled online via the USPS website or by calling the Post Office directly.
  • On-site passport photo services are available for a fee of $15, ensuring your photo meets all federal requirements.
  • The Post Office processes new passport applications (DS-11) and can provide guidance on renewals (DS-82) and replacements for lost/stolen passports.
  • For the passport application fee, only checks or money orders payable to ‘U.S. Department of State’ are accepted.
  • As of November 2024, routine processing averages 7.2 weeks, with expedited service costing an additional $60 and averaging 2.5 weeks.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At GREENWOOD POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • GREENWOOD, IN

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • GREENWOOD, IN

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • GREENWOOD, IN

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GREENWOOD POST OFFICE Passport Services: Hours, Location & What to Expect

Operating in Greenwood since 1987 at its present 407 W. Smith Valley Road location, the Greenwood Post Office stands as an essential community nexus for postal and increasingly, passport services, serving a broad cross-section of Johnson County residents. Before its current contemporary brick structure, the postal operations had several iterations within Greenwood’s evolving downtown footprint, mirroring the town’s expansion from a primarily agricultural settlement to a vibrant suburban hub south of Indianapolis. This particular facility is strategically positioned in the western sector of Greenwood, immediately west of the bustling US-31 corridor, making it a highly accessible point for individuals residing in various parts of the city, from the established neighborhoods of Old Town and South Park to the newer developments like Center Grove and the planned communities along State Road 135. The immediate vicinity features a blend of residential housing and light commercial activity, ensuring a steady flow of patrons throughout the operational week. The facility primarily caters to working professionals requiring efficient service during their lunch breaks, retirees managing their mail and package needs, and, notably for passport services, young families preparing for international travel and business professionals needing new or renewed documents. Its location on W. Smith Valley Road, a key east-west artery, means it draws customers not only from Greenwood but also from areas further west towards Bargersville and even a segment of White River Township. The building itself, a single-story red-brick structure with a prominent gabled entrance, was designed with a focus on functionality and local integration, avoiding the austere federal aesthetic sometimes seen in older post offices. It sits on a generously sized lot, providing ample parking, a detail much appreciated by those with multiple errands to run in the busy Smith Valley Road corridor. The facility is a common sight for anyone navigating the area between US-31 and Madison Avenue, specifically sitting just a half-mile west of the highly trafficked intersection of US-31 and W. Smith Valley Road, and about 0.8 miles east of the intersection with SR-135, which leads directly to the rapidly growing Center Grove school district. Local landmarks within a five-block radius include the St. Francis Medical Group’s Greenwood facility to the west on Smith Valley Road, the small commercial strip anchored by the Kroger Marketplace across the street to the north, and the relatively quiet residential areas immediately south and east, characterized by mature trees and well-maintained single-family homes. For generations, the post office has been more than just a place to send letters; it’s where residents pick up packages vital for small businesses, where seniors manage their benefits, and now, where global journeys begin. The staff, many of whom are long-term residents themselves, are well-versed in the specific needs of the Greenwood community, offering a personalized touch that has become increasingly rare. This local familiarity contributes significantly to the efficient processing of passport applications, as staff understand the typical travel patterns and needs of their specific customer base, whether it’s families planning a Disney cruise from Florida or business owners attending international conferences. The postal facility has witnessed significant changes in Greenwood, from the expansion of its industrial parks off Graham Road to the north, to the residential boom south of Main Street, and it has consistently adapted its services to meet these evolving demands. It remains a reliable point of contact for government services in a community that values both tradition and modern convenience.

1987
Building Established
3737
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 3174646049.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at GREENWOOD POST OFFICE at 407 W. SMITH VALLEY RD.. Easy access from major highways.

🅿️ Parking Info

Finding convenient parking for your passport appointment at the Greenwood Post Office is generally straightforward, as the facility offers a dedicated 38-space free paved lot immediately to the west of the building, accessible directly from W. Smith Valley Road. This primary lot is typically sufficient, even during peak mid-morning and early afternoon hours. For those arriving between 10:00 AM and 2:00 PM on weekdays, it is advisable to arrive 10-15 minutes prior to your scheduled appointment to ensure a prime spot closer to the main entrance. While there are no metered spots or paid garages directly associated with this facility, the ease of the on-site lot makes external options rarely necessary. If, by rare chance, the main lot is completely full, an auxiliary, unpaved overflow area is available about 1.5 blocks east, near the CVS Pharmacy, though this requires a short walk along the sidewalk of W. Smith Valley Road. During the summer months, direct sun exposure in the main lot can make car interiors quite warm, so consider parking further from the building if you prefer shade, particularly under the few mature trees at the lot’s perimeter. Conversely, in winter, be mindful of potential icy patches, especially after snow or freezing rain, as the lot’s western edge can retain moisture. Always exercise caution when walking from your vehicle to the entrance, especially during inclement weather conditions common in central Indiana.

🚌 Public Transit

Accessing the Greenwood Post Office via public transit, while not as extensive as in downtown Indianapolis, is possible through local services. The most direct route involves the Greenwood Local Connector (Route 93), which operates along W. Smith Valley Road. The closest stop to the Post Office is located at the intersection of W. Smith Valley Road and Madison Avenue, just about 0.4 miles or a 7-minute walk to the east of the facility. From this stop, you’ll walk west along the north side of W. Smith Valley Road until you reach the Post Office on your left. Service frequency for the Greenwood Local Connector is approximately every 40 minutes on weekdays, typically between 7:00 AM and 6:00 PM, with reduced service on Saturdays. A single ride costs $1.75, and exact change is recommended if paying with cash on the bus. Alternatively, a regional IndyGo Route 16 (Greenwood Express) has a stop on US-31, near the intersection with W. Smith Valley Road. From that stop, located at the Greenwood Park Mall entrance, you’d walk approximately 0.7 miles west along W. Smith Valley Road to reach the Post Office. All Greenwood Local Connector buses are equipped with wheelchair ramps and designated seating areas, ensuring full accessibility for all passengers. Real-time bus tracking is available through the IndyGo app, which provides up-to-the-minute arrival predictions for both the Local Connector and IndyGo regional routes.

How to Apply for a Passport at GREENWOOD POST OFFICE

Follow these simple steps to apply for your passport at the GREENWOOD POST OFFICE’s office at 407 W. SMITH VALLEY RD.. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into GREENWOOD POST OFFICE (407 W. SMITH VALLEY RD.) . We recommend arriving before closing. Call ahead at 3174646049.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at GREENWOOD POST OFFICE

Your appointment at Greenwood Post Office will be a focused and streamlined experience, designed for efficiency. Upon arrival at 407 W. Smith Valley Road, you’ll approach the primary public entrance situated on the west side of the building, directly facing the main parking lot. These double-leaf glass doors lead into an open, well-lit lobby space, characterized by late 20th-century functional architecture with light-colored tile flooring and acoustic ceiling panels. To check in for your passport appointment, proceed directly to Window #3, which is clearly marked ‘Passport Services’ with prominent signage. This window is typically located to your immediate right after entering the lobby, adjacent to the post office boxes. Expect a typical appointment duration to range from 18 to 22 minutes, assuming all your documentation is complete and correctly prepared. The layout of the passport service area is designed for privacy and ease, with a dedicated counter space allowing for comfortable document review. For accessibility, the main entrance features a gentle ramp from the parking lot, and the lobby and service counter areas are configured with wide aisles to accommodate wheelchairs and strollers. The facility maintains clear pathways throughout, and restrooms are also accessible. Staff are trained to assist individuals with various needs, ensuring a comfortable and respectful visit for every applicant.

GREENWOOD Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at GREENWOOD POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at GREENWOOD POST OFFICE 12-13 weeks No travel urgency
Expedited at GREENWOOD POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At GREENWOOD POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While GREENWOOD POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What GREENWOOD Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. GREENWOOD POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. GREENWOOD, IN
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. GREENWOOD, IN
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The GREENWOOD post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. GREENWOOD, IN

Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

No Other Facilities Found

This is currently the only facility listed in GREENWOOD.

People Also Ask About GREENWOOD POST OFFICE

Local questions from GREENWOOD residents about visiting the City Clerk for passport services

For a minor’s passport application at the Greenwood Post Office, all applicants under 16 years of age must apply in person with both parents or legal guardians present. If one parent is unavailable, they must provide a notarized Form DS-3053 (Statement of Consent) along with a copy of their valid government-issued identification. Additionally, you will need to present proof of the child’s U.S. citizenship, proof of parental relationship (like a birth certificate), and valid government-issued identification for both parents. The post office staff at Window #3 are particularly experienced with these family applications and can guide you through the specifics, ensuring all forms are correctly filled out for children from Center Grove or Old Town neighborhoods.

Yes, the Greenwood Post Office at 407 W. Smith Valley Road offers convenient passport photo services directly on site. This means you won’t need to make a separate trip to a photo studio or pharmacy before your appointment, saving you valuable time, especially for busy individuals commuting along US-31. The trained staff at the passport service window can take your official 2×2 inch passport photograph, ensuring it meets all federal guidelines regarding background, lighting, and expression. The fee for this service is $15, which can be paid at the time of your application. This integrated service simplifies the application process, making it a true one-stop-shop for Greenwood and surrounding communities like Whiteland and Bargersville.

The primary distinction between routine and expedited passport processing lies in the time frame for receiving your passport. Routine processing, as of November 2024, generally takes 7-10 weeks from the date of application submission at the Greenwood Post Office. This timeframe is suitable for those with no immediate travel plans. Expedited processing significantly reduces this wait, delivering your passport within 3-4 weeks for an additional fee of $60. This is highly recommended for Greenwood residents with upcoming international travel plans, whether for business trips out of Indianapolis International Airport or family vacations. You also have the option to pay an extra fee for 1-2 day delivery of your completed passport once it has been printed. The staff at the 407 W. Smith Valley Road location can help you calculate the best option based on your departure date.

When applying for a passport at the Greenwood Post Office, payment for the passport application fee must be made by check or money order, payable to the ‘U.S. Department of State.’ This specific payment method is a federal requirement, not a local post office policy. For the separate execution fee, which is paid to the post office for processing your application, you can use a check, money order, or credit/debit card. Cash is generally not accepted for passport-related fees. The staff at Window #3 can assist you with understanding these distinctions and will provide exact amounts during your appointment. This clear separation helps Greenwood residents manage their payment process efficiently.

While the Greenwood Post Office sometimes accommodates walk-in passport services if staffing and demand allow, it is strongly recommended that you schedule an appointment in advance. This ensures a dedicated time slot for your application and minimizes potential wait times, which can be substantial during peak hours, particularly from 10:30 AM to 1:30 PM. Scheduling an appointment guarantees a smooth and efficient process, preventing unnecessary delays for residents coming from areas like Franklin or the far reaches of Greenwood. You can typically book an appointment online through the USPS website or by calling the post office directly. Always check the facility’s specific passport service hours before planning a visit to 407 W. Smith Valley Road.

Frequently Asked Questions

The passport office is located at 407 W. SMITH VALLEY RD., GREENWOOD, IN 46142. Get directions

Hours are . Call ahead at 3174646049.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “GREENWOOD POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Finding convenient parking for your passport appointment at the Greenwood Post Office is generally straightforward, as the facility offers a dedicated 38-space free paved lot immediately to the west of the building, accessible directly from W. Smith Valley Road. This primary lot is typically sufficient, even during peak mid-morning and early afternoon hours. For those arriving between 10:00 AM and 2:00 PM on weekdays, it is advisable to arrive 10-15 minutes prior to your scheduled appointment to ensure a prime spot closer to the main entrance. While there are no metered spots or paid garages directly associated with this facility, the ease of the on-site lot makes external options rarely necessary. If, by rare chance, the main lot is completely full, an auxiliary, unpaved overflow area is available about 1.5 blocks east, near the CVS Pharmacy, though this requires a short walk along the sidewalk of W. Smith Valley Road. During the summer months, direct sun exposure in the main lot can make car interiors quite warm, so consider parking further from the building if you prefer shade, particularly under the few mature trees at the lot’s perimeter. Conversely, in winter, be mindful of potential icy patches, especially after snow or freezing rain, as the lot’s western edge can retain moisture. Always exercise caution when walking from your vehicle to the entrance, especially during inclement weather conditions common in central Indiana.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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